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Fire & Water - Cleanup & Restoration

SERVPRO of Worcester, Traina Insurance Customer Testimonial Worcester, (508) 757-7885

Richard Traina, from Traina & Traina Insurance, stands outside of a three-story house that recently experienced structure damage caused by a fire. You can see our SERVPRO van behind him and hear our technicians hard at work in the background. He explains how every floor of the building experienced some damage, even though firefighters moved swiftly to contain the fire. With a significant amount of damage and cleanup remaining, Richard turned to our company for assistance. 

The first part of his message addresses how pleased he was by our technician’s response time. We arrived on site within an hour and performed board-up services for the broken windows and a hole in the roof just 2-hours after the fire occurred. This process is important to protect your contents and the rest of your property from outdoor elements that may cause secondary damage.

At two weeks into the restoration, Richard explains how professional, efficient, and effective our technicians tackle the tasks ahead. We continue to move forward, using a variety of cleaning and deodorization methods, before moving onto any repairs necessary to complete the job. 

Richard finishes his message by highly recommending SERVPRO, stating that our communication has been fantastic, quickly responding to him and the customer's needs throughout the restoration process. We appreciate Richard taking the time to share his experience and look forward to serving any future customers he may have.

While each of the fires we respond to in the Worcester area present us with unique challenges, it is essential for us to train hard and work even harder to restore your property to a quality pre-damage condition. At SERVPRO we are proud to provide members of our community with the assistance they need to recover from emergency situations and show our dedication to producing quality results on every job. 

With that said, it is humbling for us to receive testimonials from people like Richard, making all of our efforts worthwhile, thanks for the kind words. If you find yourself in a similar situation, please contact SERVPRO of Worcester. We give you access to IICRC-industry certified technicians, advanced equipment, and a kind, courteous staff. (508) 757-7885