What our Customers say...

Water Damage Testimonials

Crew chief Eddie and techs Julio and Isaiah did a great job removing damaged drywall and insulation, treating the wet wood underneath for potential mold, and setting up dryers. Respectful of my property, explained everything, and left the job site clean and ready for my contractor. Highly recommend!

Services: Mold cleaning, Mold inspection, Mold mitigation, Water damage-related cleanup & repair   See on Google: https://g.co/kgs/Ci3ADR     See on Google: https://g.co/kgs/Ci3ADR

One of our main air handling units in the main boiler room of our hospital was exposed to sewage from a broken line above. Kevin and his SERVPRO team came in and professionally and efficiently cleaned and sanitized the system and its components. I am very happy with the results. They even coordinated the air quality testing prior to re-start!

See on Google: https://g.co/kgs/ZaYWHN

Thank you for coming to our building when the pipe burst Kevin was always reachable with any question thanks also to Jarvier John, Ed, Dan and Nixon we are confident we can now start restoration with our contractor.

Services: Mold cleaning, Mold damage restoration, Mold inspection, Water removal, Water damage-related mold removal   See on Google: https://g.co/kgs/zjcZbi

I am an extremely happy customer of SERVPRO. The quality of the job they performed was top notch! During the coldest night of the year, the building had a pipe burst completely flooding the house. Called SERVPRO, the crew got there within two hours. They were extremely knowledgeable and courteous. They drained the house and got out quickly yet effectively with dehumidifiers to avoid any long term problems. Quick to respond with all reports and scheduling for demolitions

My experience dealing with employee John McCracken was a pleasure! His level of professionalism goes above and beyond the call of duty. I would Highly recommend SERVPRO to get the job done right! Thank you again. Services: Flood cleanup, Water removal, Flood restoration

See full Google review here:https://g.co/kgs/rd2q1e

I highly recommend SERVPRO of Worcester if you need any work done with your house. I had water get into my basement, which led to mold developing. SERVPRO was able to quickly remove and remediate all of the spots that were contaminated, and left my basement in great shape. The entire team was a pleasure to work with, from setting up the appointment to getting the work completed. Every person I dealt with was friendly and professional. I was very happy and impressed the entire way through the process.

Service: Water damage-related mold removal   Read Google review here: https://g.co/kgs/rzJHYL

Had about 100 gallons of water disappear into my hardwood floors after a steam boiler malfunction. Called local SERVPRO of Worcester and they responded that night. I'm so glad I did. The water mitigation immediately was critical to saving the walls, baseboards, and subfloor, not to mention a couch that was completely drenched. Though they did need to rip up all of the floorboards in the impacted areas, it could have been much more damaging and much more expensive to repair. It also prevented me from being relocated for months. I needed to live in a hotel for a month while everything was completed but it could have been much longer. I'm convinced that the mitigation immediately saved a ton of money and a ton of disruption. Wally and Katie were my two contact points primarily and they were responsive and super professional. The demolition crew were also great. I would highly recommend them to anyone who has a significant water issue!!

See full Google review here: https://g.co/kgs/fYAeZX

After a toilet tank break caused water to flood a bathroom and leak two levels, Crew Chief, Eddie Smith and his crew Arcadio Santiago and Marcus Whitney came the same day to assess the situation and set up equipment to dry floors, walls and ceilings. They all were very professional, careful of our personal items and thorough in their work. Awesome job!

See Google review here.

Had an amazing experience with Edward Smith and Arcadio Santiago. They were professional and a pleasure to work with. Very happy with the work. Thank you Ed, Arcadio, and SERVPRO.

See Google Review Here

Your staff was courteous and did a great job.

Great Job Chris & Dan!

Excellent Service!! I had three gentlemen - Zac, Kyle & Joe who were outstanding! They were all professional and caring. Very high marks from me!!

At the end of each visit the employees were great at explaining the next steps!

Fast, courteous staff. Thanks so much Servpro! You will be recommended. Thanks Joe M. - you're the best!

I just wanted to thank you and your team for everything. I am forever grateful and am recalling how gracious and hardworking you are. The day I called you to help me, your immediate response is something I will never forget. Thank you again.

Very thorough and courteous!

I would highly recommend to anyone with any emergency problems!

Very friendly and courteous. Very professional.

I called SERVPRO because we used you in 2013 with great success. We had a great experience again this time and I would highly recommend you to friends.

Justin and Mike were excellent representatives of SERVPRO. They 'acted like owners' with the pride they took in their work, professionalism and customer service.

I was impressed with the ease and ability of the team. Excited to move on to the next phase. Thanks guys!

Professional, diligent workers. I approve the work ethic and effort!

Nate, Chris and Andy were very professional and personable. We are very satisfied!

Great service - good attitude!!

I am beyond happy with the work done. The basement looks better than it did before the water damage! Excellent work ethic and quality of work!!

Thank you for helping us on Christmas Eve! You are great! Professional. Courteous. Prompt. Awesome!

Both Joe and Denice were friendly and very professional.

Debbie in the office understood my time frame and was extremely helpful!

Very pleased- Great job!

Quick resonse!  Professional employees! Made very a hard event easier.  Thank you

Job well done, cleaned up well.  Very responsive!

Wally was excellent!  He took charge of the situation and kept me informed by phone, as I am located out of state.  I had complete CONFIDENCE in him!

Great job by Miguel, Franky, Chris and Joe!  Very nice and personal.

Wally and his team were great.  They explained the process to me and were flexible with my schedule. I would use again.

In a difficult and stressful situation the SERVPRO team responded quickly arriving an hour within my first call.  From my first interaction they were professionaland thoughtful recogniving my concerns, clearly explaining the process and then following through at every step.  Joe and Nathan were fantastic getting the job done.  Chris was detailed and knowledgeable.