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Fire & Water - Cleanup & Restoration

Archived Why SERVPRO Blog Posts

SERVPRO of Worcester Offers Fast, Reliable, Biohazard & Crime Scene Cleanup And Restoration Services.

7/26/2022 (Permalink)

Recognized as a leading fire and water cleanup and restoration provider by hundreds of insurance companies, SERVPRO of Worcester also offers fast, reliable, biohazard and crime scene cleanup and restoration services to residential and commercial property owners.

Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers, and owners. A failure to properly handle and safely remove such hazardous substances can contribute to unhealthy and even dangerous environments.

The SERVPRO of Worcester professionals are trained to safely and effectively remove biohazardous substances and prepare waste for proper disposal according to OSHA, EPA, and state and local health regulations. SERVPRO can remove and dispose of bodily fluids, tissue, and other potentially pathogenic substances resulting from an accident, trauma, crime, or death. Equipped with the necessary safety equipment and cleaning products, SERVPRO professionals help turn unsafe environments into clean, safe homes and buildings by thoroughly cleaning, disinfecting, and deodorizing the structure. SERVPRO of Worcester professionals can help with the following issues: bloodborne pathogens, methamphetamine labs, crime scene residues, arson, vandalism, sewage backups, black water intrusions, and mold mitigation and remediation. There is a lot we can do! From fingerprint powder and evidence gathering chemicals to tear gas and pepper spray residues, SERVPRO can clean and restore your property and contents. We can also provide general cleaning and/or deodorization services for situations resulting in graffiti, eggs, spoiled food, and human or animal waste. State and local regulations vary.

HERE TO HELP. 508-757-7885
Contact your local SERVPRO of Worcester  today for 24-hour emergency services. 

Managing Mold? Yes, We’ve Got A Pro For That.

6/1/2022 (Permalink)

In less than 48 hours, mold can quickly become a problem in your home or business when there is a water intrusion, like a roof leak or leaking water line. Mold can cause health effects and can also cause significant damage to your property. Fortunately, your local SERVPRO franchise professionals have the industry training, certifications, protective gear, and specialized equipment necessary to handle your mold problem.

Although every mold scenario is different requiring a unique solution, the general mold remediation process stays the same. Your local SERVPRO understands mold and mold growth and has what it takes to remediate the mold that happens to show up in your home or business.

Learn more about mold and what to do until help arrives by reviewing these mold damage tips.

We’re Here to Help protect your health and your property. If you think  you may have a mold problem call the Pros at SERVPRO of Worcester 508-757-7885.

How to Avoid Lingering Smells?

5/31/2022 (Permalink)

How to Avoid Lingering Smells- woman holding small trash bag Odor Removal and Deodorization- We’ve got a Pro for that. Call 508-757-7885

Summertime is known for being overscheduled with lots of jam-packed activities and the "go, go, go" mentality. While you and your family are getting out of the house to enjoy the sunshine and outdoors this season, you may not realize the smells that can build and linger in your home.

Warmer months bring more moisture, water, unique smells, and new routines that may introduce new odors into your home. If odors are left alone and stagnant for too long, it can disrupt your fun by leaving you with a burden that requires only cleanup professionals to fix.

Is your furry friend a little too excited to spend time outside now that the weather is nice? Puddles, dirt, mud and grass can all end up in your home from your pets fur or paws. These outside contaminants can end up embedded in to your rugs and carpets leaving a gross smell if not cleaned right away.

Pool days can also increase the chances of a wet and sour smell. Dripping bodies on your floors can turn the carpet musty, along with wet towels thrown in a heap and left dirty for too long. Once moisture makes its way into your home, it can sometimes be difficult to get out.

Keeping your windows open on a nice day is a perk of the summertime season but it can also increase the

opportunity for unwanted odors. Smoke from a campfire or grill can soak into your walls leaving behind the lingering odors of smoke, food and grease.

Fun in the sun, pool days, and grilling al fresco make up some of the best parts of the summertime season.

You can count on your local SERVPRO franchise professionals to eliminate these odors at the source with limited interruptions to your busy schedule.

Odor Removal and Deodorization- We’ve got a Pro for that. Call 508-757-7885

There Is Only One Team Green And That's SERVPRO.

4/4/2022 (Permalink)

SERVPRO Professional in green hard hat Don't be fooled by lookalikes! There is only one Team Green and that's SERVPRO.

Since its founding in 1967, the SERVPRO franchise system has become a leader and provider of fire and water cleanup and restoration services, mold mitigation, biohazard remediation, and construction.

What began as a small painting business more than 50 years ago has grown into SERVPRO's professional services network of more than 1,900 individually owned and operated franchises that responds to property damage emergencies ranging from small individual disasters to large loss storm events.

Providing coverage in the United States and Canada, the SERVPRO system has established relationships with major insurance companies and commercial clients, as well as residential homeowners.

If you experience an unfortunate water, fire, or storm damage to your home or commercial property, call a company that is Ready for whatever happens.® Call your local SERVPRO franchise professionals!

We have earned our reputation as a leading provider in the cleanup and restoration industry. In keeping with our commitment to excellent service, we've developed the most extensive performance guidelines in the industry.

SERVPRO is available 24/7/365 to help with any emergency, any time. SERVPRO of Worcester will help to make it "Like it never even happened."

Faster to Any Size Disaster Need Emergency Service? Call Us 24/7 (508) 757-7885

SERVPRO PRO TIP: Caring for Your Carpet

4/4/2022 (Permalink)

SERVPRO Carpet + Upholstrey Cleaning Services Icon Need Carpet or Upholstery Cleaning? Call Today – (508) 757-7885

Our SERVPRO Pros know quality carpet is an investment worth protecting, so we offer the following tips for keeping them at their best.

Vacuum your carpets regularly and have them fully cleaned on a consistent basis before they start appearing dirty. Dirt builds up in layers, and when carpet visibly looks dirty, you're actually only seeing the dirt at the tips of the carpet fibers. If you wait until your carpets look dirty to have them cleaned, they may not be able to be restored to its original condition. That's why you should vacuum often!

The frequency of carpet cleaning depends on several factors. Carpets in homes without children, pets or smokers should be cleaned every six to 12 months. Carpets in homes with children, pets or where smoking is occurring need to be cleaned more often; every three to six months.

Even the highest-quality carpet and upholstery can show soiling over time. Protect your investment by calling us to clean and maintain your carpet and upholstery. 508-757-7885

SERVPRO Knows How To Master Spring Cleaning Season

4/4/2022 (Permalink)

SERVPRO Cleaning Services Icon If you need a little spring cleaning help, don't worry! SERVPRO is Here to Help.

April showers bring May flowers, and a chance to tackle some spring cleaning! Spring is a great time to sweep those winter blues away and freshen up your environment. Luckily, SERVPRO is a pro in home cleaning. We know how it is. Sometimes things just happen: spills on the carpet, pet accidents, and the general wear and tear of everyday life. These things take their toll on your carpets, upholstery, and other items. Sometimes you just need a deeper clean for your home than you can do yourself. You need a professional cleaning company that can provide heavy duty cleaning services. That's when you can call the certified professionals at SERVPRO. We can clean carpets, upholstery, drapes, blinds, window treatments, ceilings, floors, and walls. SERVPRO offers specialty cleaning services too, including HVAC/air duct cleaning, biohazard/crime scene cleanup, document restoration and odor removal.

So many of our restoration services, such as mold remediation and fire damage, involve the quality of the air in your home. When you call SERVPRO for your home's HVAC and air duct maintenance, we bring that experience and professional training, just as we do to any other restoration or cleaning project. When you find your home has been invaded by a serious, persistent odor like smoke, pet, or sewage stench, it can be a challenging situation. Our team is trained to identify and eliminate offensive odors, whether they come from an inside or outside source. We won't simply mask odors but will use professional odor removal techniques to tackle the cause of the problem.

If you need a little spring cleaning help, don't worry! SERVPRO's residential cleaning services will not only ease the burden of the constant maintenance of your home, but will also create a safe, clean, and comfortable living environment for your family.

Need Cleaning Services? Call Us Today – (508)757-7885

SERVPRO of Worcester is IICRC Certified Firm - Highly Trained Restoration Specialists can restore your Worcester County Home

3/29/2022 (Permalink)

IICRC certified firm We are an IICRC Certified Firm

SERVPRO of Worcester is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Worcester

SERVPRO of Worcester specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Team: https://www.SERVPROworcester.com/employee-photos

Our Highly Trained Restoration Specialists Can Restore Your Rutland Home

3/28/2022 (Permalink)

SERVPRO of Worcester  professionals- Working to make it “Like it never even happened.”

You have so much invested in your home- your time, energy and hard earned money. It is a reflection of you and makes an impression on all who enter it. When the you need work done- you should expect the best service at a fair price. The professionals at SERVPRO of Worcester are here to help. Our team is committed to providing fire and water restoration services as well as top-quality cleaning services for your entire home.

Residential Services

Whether your Rutland home has suffered flood damage, there’s been a kitchen fire  or your upholstery needs cleaning, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best.

Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Have Questions? Call Us 24/7 – 508-757-7885

SERVPRO of Worcester is Still Here to Help

2/10/2022 (Permalink)

As we all continue to adjust to the changing situations that the COVID-19 pandemic is causing, SERVPRO is still Here to Help. While the surges continue, people remain hesitant to return to work and customers may wonder whether the businesses they patron are safe. The global COVID-19 pandemic has changed what it means to be clean. Are you ready to communicate to your customers and employees that you’ve chosen a higher standard of clean for all Americans?

Are you ready to be Certified: SERVPRO Cleaned?

Certified: SERVPRO Cleaned is a defensive cleaning program that SERVPRO offers to commercial locations to address the current COVID-19 global pandemic. This is a level of clean that goes far beyond janitorial or carpet cleaning. This is proactive viral pathogen cleaning. When you choose Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

As the #1 choice in cleanup and restoration*, we stand on over 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned. Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities.

With more than 1,900 franchises nationwide, SERVPRO is a trusted leader in the restoration industry.

SERVPRO professionals have been on the front lines of proactive and reactive COVID-related cleanup and are Here to Help.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Realtors Know, Clean Homes Sell Faster!

7/13/2021 (Permalink)

Uniformed SERVPRO Tech speaking with woman We Can Help Get Your Listing in top show condition. (508) 757-7885

It’s a fact: a clean, fresh smelling home sells faster.

First impressions are important. Most buyers want their new home to be fresh and inviting. They are looking for a clean slate, where they can picture building memories of their own.

Now, picture walking into a new listing and noticing dirt, mold, odors or neglect. It’s enough to send many potential buyers running for the door.

Experienced realtors encourage clients to keep their homes in top condition for very important reasons:

  • Increased market value
  • Reduced list to sale conversion times
  • Enhanced reputation for quality listings and quick sales

Unfortunately, not all homes are maintained the same way. Nearly all realtors have been faced with a difficult listing. This is where professional cleaning can help breathe new life into a less than ideal listing.

The Team at SERVPRO® of Worcester are professionally trained, certified and experienced in residential cleaning.

SERVPRO of Worcester has the expertise to provide a deeper clean than your basic house cleaning service. Our residential cleaning services will ease the burden of preparing your home sale and will help to create a safe, clean and comfortable living environment for your potential buyers.

You know SERVPRO as a leader in Fire and Water Cleanup and Restoration, but our professional residential cleaning services can make a dirt & neglect "Like it never even happened."

SERVPRO Residential Cleaning Services Include:­­

  • Carpet, Upholstery, Drapery and Blind Cleaning
  • Ceiling, Wall and Hard Floor Cleaning
  • Deodorization
  • Duct & HVAC Cleaning
  • Mold Mitigation & Remediation
     

SERVPRO® of Worcester can help get your listing into show condition and ready to sell…fast.  Call us today (508) 757-7885 

April Showers Also Bring a Good Chance to Get Some Spring Cleaning Done.

4/5/2021 (Permalink)

Hand washing window, spring time outside A clean environment is a healthy environment. SERVPRO® Can Help

April showers bring May flowers, and also a good chance to get in some spring cleaning!

Spring is a great time to sweep those winter blues away and freshen up your environment. The  professionals at SERVPRO® of Worcester can help.

In addition to air duct and HVAC cleaning, SERVPRO® of Worcester professionals are trained to use state-of-the-art equipment to remove soils hiding deep within your carpet, as well as focused stain removal. Other services to help with your spring cleaning include upholstery and drapery cleaning, hard floor cleaning and care, and deodorization. 

Residential Cleaning Services

Life happens. Kids spill drinks, pets have accidents and homes get dirty. SERVPRO® of Worcester has the expertise to provide a deeper clean than your basic house cleaning service.

Residential Cleaning Services include:

  • Carpet & Upholstery Cleaning
  • Air Duct Cleaning
  • Odor Removal
  • Sewage & Biohazard Clean Up
  • Trauma & Crime Scene
  • Vandalism & Graffiti

Our residential cleaning services can help to create a safe, clean and comfortable living environment for you and your family.

Learn About Our Residential Cleaning Services: https://www.SERVPROworcester.com/cleaning-services

Commercial Cleaning Services

When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, you should call SERVPRO® of Worcester for prompt service. We offer cleaning services ranging from cleaning restaurant hoods to removing biohazard contaminants. Our team the specialized training and products to get your property back to business.

Our Commercial Cleaning Services include the following:

  • Air Ducts and HVAC
  • Biohazard and Sewage
  • Trauma and Crime Scene
  • Carpet and Upholstery
  • Drapes and Blinds
  • Ceilings, Walls, and Hard Floors
  • Odor Removal and Deodorization
  • Vandalism & Graffiti 

A Clean workspace is a Healthy Workspace, you can rely on us to make your workplace shine.

Learn About Our Residential Cleaning Serviceshttps://www.SERVPROworcester.com/commercial-cleaning

A clean environment is a healthy environment. Improve your living and work spaces this spring. If you need a little help, do not worry! Your local SERVPRO® has all the tools to make your home or business sparkle in no time!

SERVPRO® of Worcester recognizes 10 years in community.

3/18/2021 (Permalink)

SERVPRO of Worcester 10 Year Anniversary “It’s exciting to be a part of the local community and celebrate this milestone with them."

Worcester,  MA March 2021-- SERVPRO® of  Worcester, a premier cleanup and restoration company, is celebrating 10-years of serving the Worcester community.

            “It’s exciting to be a part of the local community and celebrate this milestone with them. We take pride in being able to offer customers professional cleanup and restoration services,” said Donny McKendall owner of SERVPRO® of Worcester in Worcester. “It’s been a trying year for this community we call home, full of uncertainty and struggle. Through it all, we’ve seen our customers, friends and neighbors come together to support one another. They continue to show true strength in the face of adversity. Led by their example, we’ve been proud to do our part. We have continued to operate 24/7 throughout this pandemic and have been on the forefront of viral pathogen-cleaning in the fight against the spread of COVID. We are proud members of this community and look forward to continuing our service in the Worcester area.”  


            McKendall has been in business since March 2011 but his experience and commitment to the cleanup and restoration industry has been life-long. Inspired by his family’s SERVPRO® business McKendall spent years learning all the ins & outs of the restoration industry. Striking out on his own, he opened his first SERVPRO franchise, SERVPRO® of South Worcester, in 2011. He expanded to the Route 9/495 region when he added the SERVPRO® of Shrewsbury/Westborough franchise in 2016. He then added the SERVPRO® North Worcester franchise in 2019 and now services the entire city of Worcester and surrounding areas.  His commitment to the community and dedication to service were recognized in 2020 when SERVPRO of Worcester was voted “Best Cleaning Company” in the Worcester Telegram & Gazette’s 2020 Best of Central MA.

“SERVPRO is dedicated to the growth and development of our franchise teams. This milestone is a tribute to the hard work and effort of everyone at SERVPRO® of Worcester. We are proud of them for reaching this accomplishment,” said Rick Isaacson, Chief Executive Officer of SERVPRO Industries, LLC.

Insurance companies turn to SERVPRO seeking superior and timely restoration services, as well as commercial and residential property owners who require routine cleaning services. With more than 50 years of experience, the SERVPRO System’s time-tested techniques and proprietary cleaning products have earned SERVPRO Franchises a spot as a leader in the restoration and cleaning industry.

SERVPRO of Worcester is capable of cleaning and restoring a fire, mold or water-damaged building and its contents, including wall, ceiling and floor surfaces; furniture; fabric; fixtures and more. They also offer cleaning and restoration of special items, such as: HVAC duct systems; building exteriors; electronic equipment, including computers; and documents that have sustained water damage. SERVPRO of Worcester is highly trained and experienced in biochemical spill remediation and decontamination. Adhering to proprietary SERVPRO protocols and recognized industry standards (CDC, RIA, IICRC) and using EPA approved cleaning products you can trust the professionals at SERVPRO® to deliver the highest standard of clean.

Meet Our Team: https://www.SERVPROworcester.com/employee-photos

SERVPRO of Worcester voted 2020 BEST of CENTRAL MASS - Best Cleaning Company

For more information on SERVPRO of Worcester or SERVPRO of Shrewsbury/Westborough please contact Sean O’Neill at (508) 757-7885

Fire & Water Emergencies Don’t Work 9-5. That’s Why We Offer 24/7 Emergency Services.

3/15/2021 (Permalink)

SERVPRO 24/7 Neon sign on blackbackground Worcester Residents: We provide immediate service day or night!

Fire & water emergencies don’t follow a schedule. They can happen any time- day or night. This is why SERVPRO of Worcester provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. We are dedicated to being faster to any-sized disaster. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Here to Help® 24/7 Residential Services

In many cleaning and restoration situations, immediate action is needed. Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services

If you have a cleanup and restoration emergency, call SERVPRO of Worcester (508) 757-7885

SERVPRO of Worcester SERVPRO of Shrewsbury/Westborough Welcomes New Business Development Representative.

2/15/2021 (Permalink)

portrait of a man glasses and tie Scott Swanson Business Development Representative | Project Estimator

Worcester, MA (Grassroots Newswire) February, 2021 -- SERVPRO of Worcester SERVPRO of Shrewsbury/Westborough, a premier cleanup and restoration company, welcomes Scott Swanson to their team, as our newest Business Development Representative | Project Estimator .  He will be responsible for serving our clients in Shrewsbury, Westborough and the surrounding areas.

            “Scott brings a wealth of industry, sales and customer service experience to his role at SERVPRO. I know he’ll be a great asset to our team.” said Sean O’Neill, Manager of Business Development at SERVPRO of Worcester SERVPRO of Shrewsbury/Westborough.

Previously, Scott has represented Standpoint Total Restoration for the Southeastern US. Standpoint provides catastrophic planning, mitigation and restoration services for the HOA industry nationwide. Scott also held executive sales and operational management positions for Sperlonga Data and Analytics as Senior Director of Sales; Fabric

Architecture Ltd. as North American Business Development Director; Comcast Communications as Director of Commercial Development, Treasure Coast Region Florida; Adelphia Communications as Division Vice President South East and Puerto Rico and TCI as Regional Director of Sales and Operations, TCI Great Lakes Division.

            “One of our most important priorities is to provide the very best support and service to our customers,” said Donny McKendall, owner of SERVPRO of Worcester, SERVPRO of Shrewsbury/Westborough. “The knowledge and skills Scott Swanson brings to the team will help us better serve our community and help ensure our customers’ satisfaction.”

            “I’m very excited to join the team at SERVPRO of Worcester, SERVPRO of Shrewsbury/Westborough,” said Swanson. “It’s a unique opportunity to put my years of industry and sales experience to use while helping people in a time of need.”

SERVPRO of Worcester SERVPRO of Shrewsbury/Westborough provides cleanup and restoration following a fire, water or even mold-related damage. Other services offered include, remediation, cleaning and restoration of special items, such as HVAC duct systems; building exteriors; electronic equipment, including computers and documents that have sustained water damage.

You Can Depend on the Clean Team: Faster to Any Size Disaster

2/4/2021 (Permalink)

SERVPRO Professionals in front of SEVRPO Truck CALL THE CLEANUP TEAM THAT IS FASTER TO ANY SIZE DISASTER (508) 757-7885

When disaster strikes, you can depend on SERVPRO of Worcester

There is no disaster that hits home quite like a disaster to your property, home, or business. When you have suffered a fire, water, or mold damage, you don’t have time to waste searching for a company to fix your property. When disaster strikes, you can depend on SERVPRO and their network of over 1,800 franchises in North America and Canada.

Whether the job is big or small, the professionals of SERVPRO will be there to help make it “Like it never even happened,” so you can get back to your home or business and on with your life.

We are the leader in giving control back to homeowners, property managers, and even entire communities after ravaging effects of water and fire disasters. So, whether you're responsible for 1,000 square feet or 100,000?be ready for the worst, with the very best. Your trusted, local SERVPRO franchise.

If you’re in need of cleanup and restoration services, call SERVPRO of Worcester.

“Disasters Don’t Wait. Make Your Plan Today.” September Is National Preparedness Month

9/4/2020 (Permalink)

Local SERVPRO disaster mitigation specialist says the COVID-19 pandemic is a tough reminder that “Disasters Don’t Wait. Make Your Plan Today.”

Worcester, MA (Grassroots Newswire) September 2, 2020 - Each year, the Federal Emergency Management Agency (FEMA) designates September as National Preparedness Month to promote the importance of family and community disaster planning. This year’s theme, “Disasters Don’t Wait. Make Your Plan Today,” resonates strongly as local communities and communities around the world battle the ongoing COVID-19 pandemic. For disaster mitigation specialists like Donny McKendall of SERVPRO® of Worcester, the scope and impact of the COVID-19 pandemic on all aspects of everyday life, health, and well-being have magnified the importance of SERVPRO’s ongoing message to the communities it serves: When disaster strikes, preparedness is the best defense.

“Before COVID-19 exploded into a global crisis, ‘disaster preparedness’ for the everyday home or business owner was largely dictated by the hazards unique to their location or their business,” said McKendall. “For some, that meant preparing for hurricanes and water damage; for others, tornadoes, flooding, wind damage, or even wildfires. But COVID-19 taught us that everyone – individuals and business owners alike – needs to be prepared for a national emergency that may disrupt food and medical supplies, transportation systems, schools, businesses, and every single aspect of everyday life that we take for granted. We’ve learned that, no matter where you live or work, in addition to your ‘disaster’ preparations, making certain that you have a stock of some basic items on hand can make a huge difference if a national or global event suddenly disrupts – or even stops – everyday life.”

McKendall emphasizes that everyone still needs to have a disaster preparedness plan in place. FEMA provides easy-to-use disaster planning guidelines at https://www.ready.gov, and home and business owners both can take advantage of free tools like the SERVPRO READY app at https://ready.SERVPRO.com/home/mobileapp. The app stores essential contact and property information electronically where it can be accessed with a mobile device in seconds if disaster strikes. Local business owners can take an additional preparedness step by designating SERVPRO of Worcester as their disaster mitigation and restoration provider. SERVPRO professionals will conduct a no-cost assessment of the facility and assist the owner in completing a comprehensive Emergency READY Profile® (ERP) to be stored in the READY app.

But, McKendall says, COVID-19 has taught us we need to rethink and add to our disaster-preparedness toolkits. “We are all still struggling with a ‘disaster’ that has disrupted not only our lives and our jobs, but our entire community, our society, and the supply chain that we depend on.” While in retrospect, the shortages of some of these items have become the stuff of urban legend, McKendall says it’s a good idea to stockpile a supply of items for which there are no easy substitutes. “Toilet paper; yeast and flour for breadmaking; detergents; canned foods, fruits, and vegetables; pet foods and cat litter; fresh dairy items; diapers; and a host of other items were in short supply for weeks at the beginning of the crisis,” said McKendall. “Think back on those weeks and keep a supply of the things that you just don’t want to do without – along with some shelf-stable dairy items, dried beans, and frozen meals. Use them before they expire but be sure to replace them.”

The disaster remediation specialists at SERVPRO of Worcester extend their sincere sympathy to those who have lost loved ones or have been otherwise affected by the COVID-19 pandemic. For Southborough-area commercial and residential customers, SERVPRO of Worcester continues to specialize in disaster restoration, cleanup, and repair services, helping to remediate damage, making it “Like it never even happened.” For more information on SERVPRO of Worcester, please contact Donny McKendall at (508) 393-7898 or aharvey@SERVPROworcester.com. For more information on SERVPRO® and the SERVPRO Emergency READY Program, please visit https://ready.SERVPRO.com.

About SERVPRO

Founded in 1967, the SERVPRO franchise system is a leader and provider of fire and water cleanup and restoration services and mold mitigation and remediation. SERVPRO’s professional services network of more than 1,800 individually owned and operated franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss events. Providing coverage in the United States and Canada, the SERVPRO system has established relationships with major insurance companies and commercial clients, as well as individual homeowners.

The Professionals at SERVPRO of Worcester Are Highly Trained in Biohazard Cleanup and Restoration

4/30/2020 (Permalink)

Virus graphic with the words Here to Help We are here to help- 24 hours a day, seven days a week. Ready for whatever happens.®

The professionals at SERVPRO® of Worcester offer cleaning services including the removal of biohazard contaminants. We have the specialized training and products to get you property back to business.

Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO® of Worcester Professionals are trained to safely clean and remove biohazardous substances and dispose of them properly in accordance with OSHA and health regulations. We use EPA approved products and follow CDC guideline for cleanup practices

Equipped with the necessary safety apparatus and cleaning products, SERVPRO of Worcester Professionals are here to help transform any unsafe environments back into clean, safe homes and offices.

We are here to help- 24 hours a day, seven days a week. Ready for whatever happens.®

Need Biohazard Cleanup? Call Us Today 508-757-7885

SERVPRO® of Worcester is Uniquely Qualified During These Unprecedented Times

4/29/2020 (Permalink)

SERVPRO® of  Worcester is uniquely prepared during this unprecedented time to clean and disinfect your home or business. Our certified team of professionals are trained in adhering to the highest cleaning and sanitation standards. We use EPA approved products and follow CDC guidelines for cleanup practices.

Our Company is dedicated to staying on top of all the latest education, certification and trainings opportunities during this continually evolving global event. Recently, our Operations Manager, Wally Gagne and our Manager of Business Development, Sean O'Neill completed the 2020 CIRI Science Symposium: COVID-19 and Pandemic Preparedness.

About SERVPRO of Worcester
We want to assure you we are still HERE TO HELP. As always, SERVPRO of Worcester stands ready, willing, and able to help with all your cleanup & restoration needs. Although we take great pride in our cleaning and sanitation efforts in the battle against Coronavirus, we have not deviated from our core services of Fire, Water, and Mold remediation. 

During these turbulent times we remain operational 24/7 and will always answer your call, you can depend on us! 

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Worcester, 508-757-7885

In It Together- Serving The Community We Call Home

3/23/2020 (Permalink)

SERVPRO logo with the words Here to Help, Virus picture in background During these turbulent times we remain operational 24/7 and will always answer your call!

We are all in this together. We continue to monitor the COVID-19 situation and will follow guidance from public health officials and government agencies, so we can continue to support our customers and communities as needed.

We want to assure you we are still HERE TO HELP. As always, SERVPRO of Worcester stands ready, willing, and able to help with all your cleanup & restoration needs.

SERVPRO is being called on by businesses and community leaders to perform the necessary bioremediation services to clean, disinfect and sanitize their properties. All of our cleanup practices are in accordance with the guidelines provided by the CDC and local authorities.

Although we take pride great pride in our cleaning and sanitation efforts in the battle against Coronavirus, we have not deviated from our core services of Fire, Water, and Mold remediation. During these turbulent times we remain operational 24/7 and will always answer your call, you can depend on us!

We're here when you need us! 24/7 Just a Call Away 508-757-7885

We are Cleaning Experts

3/17/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Worcester, 508-757-7885

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

SERVPRO of Worcester is an IICRC Certified Firm

2/7/2020 (Permalink)

SERVPRO of Worcester is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies..

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Worcester

SERVPRO of Worcester specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Drying Furniture After Water Damage To Your Cherry Valley Home

5/1/2019 (Permalink)

SERVPRO Offers Cherry Valley Homeowners Restoration for Their Furniture

Water damage is a serious situation for homeowners. It does not take long for water to cause significant damage to your home and belongings. During the cleanup, you need to decide what cannot be saved, and what to try and dry out. One of the biggest challenges facing homeowners after water damage is drying furniture. 
 
Leaking pipes, broken appliances, basement seepage and yard runoff can all cause water damage in your Cherry Valley home. When that happens, the first step is to find the source of the water and stop further leaks. After that, however, you are left with the task of getting your house and belongings dry. In the case of soft furnishings, this can be a challenge. 
 
The Effect Of Water Damage On Soft Furnishings 
Soft furnishings are often made of wood and upholstery with soft fillings. That makes them particularly susceptible to water damage. Wood can swell and warp, and joints can crack or weaken. Areas such as couch cushions might suffer from water spotting or color bleeding. There is also a risk of mold growth moisture remains on these items.
 
How SERVPRO Can Help Restore Your Furniture 
Our IICRC certified technicians are trained in all aspects of water damage assessment, control, and treatment. When you call us, we take stock of the situation and give you honest advice on whether your soft furnishings can be salvaged. If they can, we will treat them using our tried and tested techniques. Our aim is to restore your furniture so that you will never know it was water damaged. "Like it never even happened."
 
Treating your furniture starts with wetting it if needed, to ensure the moisture content is even throughout. This aids with even drying and gets a much better result. We use water extractors and hand wands to get as much moisture out of your furniture as we can. Our teams are also trained to treat any furniture stains for a "like new" finish. We ensure every zipper and button is thoroughly dry, to avoid rust, and use waxed paper and furniture pads to prevent rust transfer between metal parts and the rest of the furniture. 

Finally, our IICRC certified technicians calculate the best placement of air movers and dehumidifiers around your furniture to complete drying as quickly and efficiently as possible. Of course, any structural drying to your home will also dictate the placement of these devices.
 
If your soft furnishings have suffered from water damage, give SERVPRO of Worcester a call at (508) 757-7885. Our teams will respond quickly and do everything we can to dry and restore your furniture. 

Flood Preparation Steps in Cherry Valley

3/28/2019 (Permalink)

Taking Time to Prepare for a Possible Disaster can Pay off During a Storm

Among the most costly and frequent natural disasters, floods often occur after a hurricane or many days of sustained rain. Flash floods happen suddenly from water rapidly rising in a low-lying area or stream. You need to learn ahead of time what to do to keep your family safe. You need to know of a reputable flood damage remediation company as well who can help you afterward, such as SERVPRO. 

Preparing in Advance 
Be sure you and your Cherry Valley home are ready for a flood in advance. You’ll be able to keep you and your family safe, and perhaps lessen the amount of flood damage that your home sustains.  Put together an emergency preparedness kit and make an evacuation plan which includes any pets. Keep informed about your community’s response plans and risk for flooding. 

Remember that standard homeowner's insurance policies will not cover flooding, but flood insurance does. SERVPRO can work with you and your insurance company after the flood to make sure you get the compensation you need for repairs. 

Right Before the Flood 
Have a battery operated radio you can use to listen to the local area station for the latest updates and information? Be ready to evacuate fast, and know what your routes and destinations are. Find a local emergency shelter where you can all go. 

Check your emergency kit and any items that are in short supply or missing need to be replenished. Medical supplies and medications are of particular importance. Keep the kit nearby and accessible. 

Staying Safe Indoors During a Flood 
First turn off water mains and power if you are instructed to by local authorities. Boil tap water until water sources are deemed safe and avoid contact with floodwater. It can be contaminated with sewage, or contain dangerous animals or insects. 

Keep listening to the radio for the latest information and any updates. Do not use electrical appliances which are flooded or any gas. Throw away any food that has come into contact with flood waters. 

Staying Safe Outdoors During a Flood 
Do not walk, drive or swim through floodwaters. A mere six inches of fast-flowing water can knock you down, and two feet will float a car. If you are stuck on a road where water is rapidly rising, quickly get out of the car and get to higher ground. Do not walk on river banks or beaches and don’t let your children play near flood water. 

Do not come into contact with the floodwater and stay out of areas subject to flooding. Underpasses, low spots, dips, washes, canyons, etc. can quickly become filled with water. 

Recovery 
Let family and friends know you are safe and register yourself on the Safe and Well website. If you have been evacuated, only return when authorities say it is safe. 

As soon as you can, contact a SERVPRO technician for help so they can come out to your property quickly, assess the damage and create a plan for remediation. They have professional equipment to remove the standing water and dry your home and possessions out. Dehumidifiers and dryers, plus protective gear are just some of the things the technician will bring. 

SERVPRO of South Worcester has someone standing by at all times to take your call. When your home suffers flood damage, don’t hesitate to contact us at (508) 757-7885. 

Understanding Types of Water

3/13/2019 (Permalink)

When your home or business suffers a water damage, understanding what type of water you are dealing with is critical to ensuring proper cleanup.

There are three types of water. Clean water is water from a broken pipe, or other water source; rainwater is also considered clean. The term gray water is used to classify slightly contaminated water. Clean water becomes gray water when it is left untreated allowing bacteria and other contaminants to begin growing, making the water hazardous. Black water is highly contaminated and filled with fungi, bacteria, chemicals and more. Black water is typically caused by sewage damage, flooding or any type of natural disaster. Black water should always be handled by trained professionals.

Consider taking the following precautions to help minimize damage or prevent further damage while waiting for help to arrive.

Damage from Clean Water

• Shut off the water source if possible or contact a qualified professional to do so.

• Turn off circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electrical shock. Do not enter rooms with standing water, as electrical shock hazards may exist.

• Remove as much excess water as possible by mopping and blotting. Wipe excess water from wood furniture after removing lamps and tabletop items.

• Remove and prop up wet upholstery cushions to allow more even drying.

• Move any paintings, art objects, computers, documents and other valuable items that may be sensitive to moisture to a safe place.

• Do not leave books, newspapers, magazines or other colored items on wet carpets or floors as they may cause staining.

• Do not use your household vacuum cleaner to remove water as there is potential for electrical shock or causing damage to the vacuum cleaner.

• Do not turn on ceiling fixtures if ceiling is wet; do not enter rooms where ceilings are sagging from retained water.

Damage from Contaminated Water

• Avoid all contact with sewage and items contaminated by sewage. Wash your hands thoroughly if you come in contact with contaminated items.

• Do not walk through contaminated areas, as you could spread damage to unaffected areas.

• Do not turn on the HVAC system if there is a possibility of spreading contaminated air.

• Do not use household fans to dry the structure; air flow could spread contaminants.

• Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas.

When you have a water damage, don’t leave your property to chance. Call SERVPRO® of Worcester (508)757-7885.

Document Drying Could Save What is Important to You

3/11/2019 (Permalink)

When you experience a flood at your home or place of business, you can't afford to lose important documents or paper goods to water damage. Using state of the art technology, SERVPRO is well equipped to properly dry and recover paper goods ranging from paper files to books to x-rays and photos.

Why use SERVPRO for document restoration?

The SERVPRO document restoration facility uses the latest vacuum free-drying method in addition to gamma irradiation technology for sterilizing. The facility is under 24-hour surveillance and is managed by HIPAA Master-certified technicians to ensure proper safety and privacy of your documents. The SERVPRO document restoration team has the capacity to handle large scale commercial losses and smaller residential jobs.

Are there other services than just document drying?

Yes, there are! In addition to drying your documents, SERVPRO also offers cleaning/disinfecting, re-jacketing, digitizing, and deodorization. No matter your document restoration needs, SERVPRO of Worcester  is "Here to Help"!

There's no time to waste! Call SERVPRO of Worcester today at (508) 757-7885

Necessary Steps Towards Fire Restoration

3/8/2019 (Permalink)

Necessary Steps Towards Fire Restoration

One of the most unexpected events is when a fire breaks out. The fire damage that occurs may be minor or significant depending on how severe the fire is. It is during this period that one needs to call for assistance from a restoration company to come and help with the Fire Damage Restoration Process. They deal with both smoke damage and soot damage amongst others.

Fire in homes or fire in businesses all require a restoration company that helps contain the soot damage and smoke damage. Commercial Fire Damage could be hazardous both physically and financially. Hence, there is a need to contact a company that deals with fire damage to help in restoring back the business. Every second that passes determines the amount of money one loses in a commercial fire damage.

A restoration company helps in the fire cleanup which ensures that soot damage and smoke damage are contained because of fire in business. Sometimes, the companies will even board up damaged windows to prevent further spread of the smoke smell.

For somebody experiencing a fire in homes or fire in business, it is important to contact an emergency restoration company that acts promptly to one’s call for help. The fire damage restoration involves a few steps towards a major fire cleanup. Discussed below is the basic procedure for dealing with commercial fire damage or home fire damage.

1. Contact the Company

Once a fire breaks out, the first instinct is to call a company that will be able to take care of the fire damage restoration. Call one that deals with emergency services and is available 24hrs and is on speed dial. Companies that operate all day are able to reach the designated place with ease and faster.

2. Fire Damage Analysis

Upon arrival, whether it is a fire in home or fire in business, the company will fully assess to determine how much fire damage is evident and if there is still smoke smell. All this helps the firm strategize on what measures they should take to do a fire cleanup. The fire damage restoration process is quite involving and needs a company that can deliver and identify the soot damage and smoke damage caused by the fire.

3. Board up

Board up is a crucial aspect when dealing with the fire cleanup process. Most times, fire damage affects the walls, ceiling, and windows. Hence, the firm needs first to board up all damaged windows to avoid further damage before they continue the fire cleanup process.

4. Smoke and Soot Removal

Smoke damage and soot damage may cause the ceilings and chimneys to darken. Hence, the firm has a laid out procedure on what materials to use during a fire in business and fire in homes. The smoke smell that comes with the fire may cause difficulty in breathing, and it’s important during the whole fire cleanup procedure, that asthmatic people stay away from the affected site.

5. Clean Up

After using the necessary equipment for the soot removal, the cleaning process begins which is geared towards eradicating the smoke smell. An experienced company will clean the whole area regardless of if it is a commercial fire damage or otherwise. It helps in making the area odorless. Different machines are used to ensure the place has no trace or sign of a fire. Vacuum cleaners and air scrubbers come in handy when ensuring that they clean up the affected rooms. During the cleanup, they ensure they board up the windows to reduce chances of more damage happening.

6. Back to Normal

The last step through this whole process is ensuring that there is renovation done on the damaged area. The board up done before the cleanup, in this case, has to have windows installed or repaired, while walls are repainted among other restructurings.
The restoration process is quite important for every person affected by a fire. It is not something that one can do it themselves but rather, a restoration company covers all aspects of the fire. Companies take homeowners through some primary prevention measures to avoid some minor fires.

SERVPRO of  Worcester, Faster To Any Size Disaster. Make calling us is the first step towards your fire restoration. 508-757-7885

Why Keep It Green?

3/7/2019 (Permalink)

SERVPRO of Worcester Professionals understand your situation. As an agent or adjuster, you have a responsibility to keep claims costs down while still providing the best services possible for your customers.

SERVPRO of Worcester Professionals are uniquely qualified to help. Our results create a measurable difference, giving you many competitive advantages.

Emergency Response to Claims

Restoring property is the SERVPRO of Worcester Professional's first priority. Your customer will appreciate the immediate response and you will know everything is being done to limit the damage.

Pretesting Reduces Claims Expense

Restoring property is less expensive than replacing property. Claims Professionals know the rule is, "Restore whenever possible, replace only when necessary." SERVPRO of Worcester Professionals make sure pretesting is completed on every loss to determine restorability.

Claims Inventory Service

SERVPRO of Worcester Professionals can provide an itemized loss inventory. You will receive an Excel formatted report and pictures of important items.

Electronic Claims Information

Our Claims Information Center provides fast, accurate information you need to make sound decisions, including:

  • A Complete Electronic Job File.
    • First Notice of Loss.
    • Detailed Estimate.
    • Digital Loss Photos.
    • Scanned Forms and Paperwork.
    • All delivered by email or hard copy.
  • On-line Access to All Files.
    • New Assignments.
    • Pending Jobs.
    • Completed Jobs.
  • Informative Reports to Improve Results
    • Job Cost Data.
  • Performance Comparison to Industry Standard.

Superior, Time-Tested Training

Effective training is the best way to help ensure your customers receive the service they deserve. Franchises are trained to IICRC standards in Fire and Water Cleanup and Restoration. In addition, continuing education classes are available to Franchise Professionals and Insurance Clients at our state of the art IICRC Approved Training Facility

Vendor Qualification Compliance and Professionalism

If you call SERVPRO of Worcester, we will use only qualified vendors to service your customer. That commitment resulted in:

  • A National Call Center to achieve prompt handling of the claim.
  • Implementation of best practices and job process programs.
  • National Accounts qualification criteria and annual compliance checks.
  • Crew and vehicle standards.
  • Insurance requirements.
  • File documentation requirements.
  • Quality assurance program.

Serving Adjusters and Their Clients

A SERVPRO of Worcester Professional's job is to reassure the customer, perform quality service and to report to you quickly. We know your job is to interpret the policy and adjust the claim... and not to deal with problems from vendors! Working together we strive to save you time so you can focus on priority files, while having complete control of every loss you are assigned. 24-hour emergency response, damage mitigation, loss assessment, and an electronic file are available to you within hours. SERVPRO of Worcester Professionals’ documented, measured performance increases value to you and your shareholders, managers and customers.

Hard-earned results have made SERVPRO leaders in the fire and water cleanup and restoration industry. The SERVPRO System is geared to achieve customer satisfaction and mitigation results, adding to your company’s competitive advantage.

SERVPRO of Worcester Faster to Any Size Disaster

3/6/2019 (Permalink)

Residential and Commercial Restoration and Cleaning Services

SERVPRO of Worcester is your locally owned and operated cleanup and restoration company here in Worcester, MA. We are an IICRC Certified Firm and for almost a decade we have been helping countless residents and business owners in our community restore their properties after a disaster caused by fire, water or mold. We provide 24-hour emergency service and have the training and expertise to handle your restoration and cleaning needs. Our highly trained technicians are dedicated to responding faster to any size disaster and to making damage "Like it never even happened." We are here to help you recover your home or business here in Worcester, MA.

  • 24-Hour Emergency Services 
  • Faster to Any Size Disaster
  • Highly Trained Technicians 
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment

Have Questions? Call Us Today – (508)757-7885

SERVPRO of Worcester Smoke and Soot Cleanup

3/5/2019 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Worcester will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

To learn more about our Fire Damage Repair and Restoration Services Click Here.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (508)757-7885

Mold Damage Doesn't Need to Happen in Worcester Home and here’s why!

2/21/2019 (Permalink)

Do you have mold damage, Call SERVPRO of South Worcester!

It can happen to the best of homes, even those that are expertly maintained, simply because the cause is literally everywhere. What is it? Mold damage. Mold can damage any porous surface, from textiles to wood, drywall, and even concrete. Hard surfaces, such as stainless steel and porcelain can harbor mold, and while it is easier to clean to like-new condition, staining can result if the mold has been left on these types of surfaces for a substantially long period of time.

Worcester homeowners who have discovered water damage that has already dried up, or even the presence of water, might find that mold damage also is present. While it is impossible to remove 100% of mold and it's spores from any home, SERVPRO technicians are certified in mold remediation and skilled at removing the damage excess mold can cause. Removing excess mold to an acceptable level according to industry guidelines can help prevent mold damage from happening again.

When a home has mold damage, there is nothing in the home that remains risk-free. Anything can be attacked and overtaken by mold growth and subsequently damaged. Pillows, bedding, toys, books, carpeting, walls – in short, anything and everything can be overcome with mold, and many of those items can become mold damaged.

Prevention is always better than repair and restoration. At SERVPRO, we know how to do both. For the homeowner, it's much more cost-effective to prevent the problem from becoming larger than it should be. Using both EPA and IICRC standards, our technicians can ensure that any water damage of the past remains that way – in the past, and unable to come into the present to cause you grief by creating mold damage in your home.

Call us, SERVPRO of Worcester at (508) 757-7885, for the prevention and removal of mold damage in your home and to your belongings. We are available 24/7, to answer your questions and to start working on protecting your home.

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