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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Ready, Set, Grill!

5/17/2022 (Permalink)

Backyard with grill and picnic table If you've had any amount of fire damage calling us is the first step toward restoration. Faster To Any Size Disaster. 508-757-7885

Local SERVPRO fire remediation specialist advises Worcester grill masters to prepare now for a safe, savory outdoor cooking season

Worcester, MA (Grassroots Newswire) May 17, 2022— For many, the Memorial Day weekend marks the unofficial start of the summer season. The National Fire Protection Association (NFPA) warns families that the onset of the summer season also marks a rise in home fires started by outdoor grilling activities. According to the NFPA, on average, 10,600 home fires are started by grills each year. July is the peak month for grill fires, followed by June, May, and August.1

“Sixty-one percent of U.S. households own a gas grill,” says fire remediation specialist Donny McKendall  of SERVPRO of Worcester. “A total of sixty-four percent own at least one outdoor BBQ, grill, or smoker. The popularity of this outdoor cooking equipment combined with longer, warmer days creates a unique fire hazard that should be taken seriously.”

The time to take precautions is now, adds McKendall, before the outdoor cooking season is in full swing. The NFPA offers these basic tips for fire-safe grilling:2

For gas/propane grills:

  • Check the gas tank for leaks before using.
  • Open the lid on all gas grills before lighting the grill.

For charcoal grills:

  • Use only charcoal starter fluid to start the fire but never add it or any flammable liquids to a fire that is burning.
  • Cool coals completely before you dispose of them in a metal container.

For all grills:

  • Place grill well away from house and deck railings. Don’t place under eaves or branches.
  • Remove grease and fat buildup from grills and trays after each use.
  • Keep children and pets at least three feet away from the grill.
  • Never leave the grill unattended when in use.

“Basic precautions set the stage for a safe and enjoyable outdoor cooking season,” says McKendall. “Life is unpredictable, but you can take steps to control the risk of house and property fires caused by outdoor cooking. Whether you are strictly a summer grilling warrior or you use your grill year-round, simple, common-sense actions can help ensure that the only smoke you smell this summer is the sweet aroma of steaks and vegetables grilling.”

SERVPRO specializes in fire and water cleanup and restoration services and repair services, helping to remediate damage for both commercial and residential customers.

1 https://www.nfpa.org//-/media/Images/Infographics/Grilling-Infographic2020BIG.png

2 https://www.nfpa.org/News-and-Research/Publications-and-media/Press-Room/News-releases/2021/NFPA-offers-safe-grilling-tips-and-recommendations-to-prevent-fires-and-injuries

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About SERVPRO

For more than 50 years, SERVPRO has been a trusted leader in fire and water cleanup and restoration services, construction, mold mitigation, and biohazard and pathogen remediation. SERVPRO’s professional services network of more than 2,000 individually owned and operated franchises spans the United States and Canada, responding to property damage emergencies large and small – from million-square-foot commercial facilities to individual homes. When disaster strikes, homeowners, business owners, and major insurance companies alike rely on SERVPRO to make it “Like it never even happened.”

New England SERVPRO® Owners Team Up with Red Sox

5/16/2022 (Permalink)

SERVPRO proud sponsors of the Boston Red Sox "Our SERVPRO New England team is excited to cheer the Boston Red Sox to victory alongside our community! Let's go, Red Sox!"

A group of local business owners become a Proud Partner of the Boston Red Sox

A group of SERVPRO franchise owners in northern New England is proud to announce their collective sponsorship of the Boston Red Sox for the 2022 season. The SERVPRO owner group, which is made up of more than 30 SERVPRO franchise owners, is excited to come together and partner with their beloved Red Sox, making this sponsorship one of the first of its kind for SERVPRO. 

"This new deal illustrates the SERVPRO family's love for their local communities, fellow New Englanders, and America's favorite pastime," said Jesse Mathewson, SERVPRO Marketing Team Member. 

The sponsorship is marked by two LED signs that will illuminate SERVPRO's distinctive green and orange on the first and third baselines at every home game in historic Fenway Park, home of the Red Sox. The group will also sponsor National Clean Up Day on September 17, including the pregame ceremony and in-park promotions when the Red Sox host the Kansas City Royals.

This isn't the first interaction between the Red Sox and the brand, as SERVPRO's certified restoration specialists had the honor of cleaning and sanitizing Fenway Park at the onset of the COVID-19 pandemic in 2020. 

"Being selected to assist an institution like Fenway Park, prioritizing safety above all else, following all IICRC guidelines and CDC protocols, was a privilege," Mathewson said. "Ever since that initial interaction with such a first-class organization, we knew we wanted to take the next step to making the partnership bigger."

SERVPRO's full spectrum of restoration, mitigation, construction, cleaning, and decontamination services are offered year-round, but one thing SERVPRO and the Boston Red Sox have in common is how each gears up during the Spring season. 

"Spring is the perfect time to have your residential or commercial property cleaned and sanitized by our team of certified technicians from our New England SERVPRO locations," Mathewson said. "We are proud to support the Red Sox and our local communities, not only with this sponsorship, but with any emergency or upcoming services and projects this year."

"Our SERVPRO New England team is excited to cheer the Boston Red Sox to victory alongside our community! Let's go, Red Sox!"

Building Safety Month 2022 | Safety for All: Building Codes in Action

4/29/2022 (Permalink)

Building Safety Month 2022 | Safety for All: Building Codes in Action Building Safety Month 2022 | Safety for All: Building Codes in Action

Building Safety Month is an international campaign that takes place annually in the month of May to raise awareness about building safety, according to the International Code Council (ICC) website. This increasingly popular campaign reinforces the need for the adoption of modern, regularly updated building codes, and help individuals, families and businesses understand what it takes to create safe and sustainable structures.

This initiative is presented by the International Code Council, a nonprofit association that is focused on building safety worldwide. The Code Council provides a wide range of building safety solutions and develops codes and standards used around the world to construct safe, sustainable, affordable, and resilient structures.

All communities need building codes to protect their citizens from disasters like fires, weather-related events such as flooding, and structural collapse. Model building codes, adopted and enforced by well-trained professional code officials, are society's best way of protecting homes, offices, schools, manufacturing facilities, stores, and entertainment venues.

The theme for this year's campaign is Safety for All: Building Codes In Action. Regularly updated codes and a strong system of strict code enforcement ensures that individuals and communities are safe in the buildings where they live, work, and play. This campaign is supported by four core themes that will be highlighted throughout the month:

Week 1: Planning for a Safe & Sustainable Tomorrow

Week 2: Exploring Careers in Building Safety

Week 3: Understanding Disaster Mitigation

Week 4: Creating a Safe & Abundant Water Supply

To learn more about the weekly themes, check out iccsafe.org. You can help spread the word about Building Safety Month, the importance of building safety, and the role of code officials with your community! Use the hashtag #BuildingSafety365 to join the global conversation on social media.

As always, if your residential or commercial property suffers from structural damage, call SERVPRO® of Worcester 508-757-7885 to help make it "Like it never even happened.®"

HURRICANE PREPAREDNESS WEEK May 1-7, 2022

4/29/2022 (Permalink)

HURRICANE PREPAREDNESS WEEK HURRICANE PREPAREDNESS WEEK May 1-7, 2022

National Hurricane Preparedness Week is a nationwide eff ort during the fi rst week in May to raise awareness about being prepared for a hurricane to strike. This year it will be observed May 1-7, 2022.

One way you can observe this week is create an emergency preparedness plan. Your plan should answer questions about safe shelter, best evacuation routes, effective communication methods, etc. You can tailor your plan to the specific needs of your household and have regular meetings to review the plan with your loved ones.

Next, focus on where you live. Your home might be sturdy, but will it be sturdy enough to handle strong hurricane winds? Research hurricane building code specifications and make sure your home meets them. Also check to see if your home insurance company covers flooding.

Now is a great time to gather emergency supplies. From radios to flashlights to solar-powered chargers, you need to ensure you have everything you and your family need to survive. You should also restock on non-perishable food, water, and medicine to last for at least 3 days.

Hurricane preparedness is more important than ever before. Hurricanes have been getting worse due to climate change. Contact your local SERVPRO franchise for more readiness tips, including SERVPRO's Emergency READY Profile® (ERP). Having an ERP in place for your commercial facility can help minimize business interruption in the event of a disaster.

If your residential or commercial property suffers from Storm damage, call SERVPRO of Worcester to help make it "Like it never even happened."- 508-757-7885

To learn more about SERVPRO of Worcester’s Storm Damage Cleanup and Restoration Click Here.

5 Interesting Facts About Hurricanes

4/29/2022 (Permalink)

  1. The term "hurricane" was derived from the Taino Native American word "hurucane," which means the "evil spirit wind."
  1. The planet Jupiter has a hurricane that is bigger than the Earth itself and has been spinning for 300 years.
  1. Every second, a hurricane releases the same amount of energy as ten atomic bombs.
  1. At least 40% of the hurricanes that happen in the United States occur in Florida.
  1. Hurricanes are only known as "hurricanes" in North America. They are called "typhoons" in Asia and "tropical cyclones" everywhere else in the world.

You Can be Ruined Or You Can be Ready With The Help of Technology

4/29/2022 (Permalink)

Technology can now be a vital tool in preparing for emergencies or disasters, as well as during or after to stay informed of the situation and to be in communication with others. From common technology you already use on a daily basis to taking a few extra steps to prepare, the following tips will help you be ready in the event of an emergency.

There are many places to store important information securely online. Services like Google Drive or Dropbox offer free ways to store different types of fi les, like medical records and identification documents.

Stay informed by following agencies such as FEMA, local news channels, and local government on Twitter for the most up-to-date information in a disaster situation. You can also alert first responders if a rescue is needed. The American Red Cross offers Safe & Well check-in sites to list yourself as safe or find family and friends in situations where communication is difficult to establish. Facebook also has a feature called Safety Check that becomes activated after natural disasters or a crisis. You will receive a notification from Facebook directly if you're located in the affected area at that time.

Make sure your contact information is updated in your phone and e-mail for communicating with family, friends, business contacts and others whom you may need to get in contact with before, during, or after a disaster. Keep a portable charger in your car and home in case of an emergency. You may need to recharge this from time to time, but you can also buy solar-powered chargers as well. Put help in the palm of your hand by adding your local SERVPRO franchise to your personal and work phones. Your local franchise professionals are "Ready for whatever happens."

Planning Ahead for Severe Spring Weather Just Makes Sense

4/22/2022 (Permalink)

One thing we can say about spring weather, it is unpredictable. It can swing between warm and cold temperatures, clear skies and storms- often within the same day. These quick and drastic weather changes can often lead to severe thunderstorms. Thunderstorms can bring lightning, flooding, and even the occasional tornado. We may not always know what spring weather has in store, but a little storm preparation can help to protect your home and commercial property from severe damage. Planning ahead just makes sense.

Hera are some tried-and-trues tips for being prepared for severe spring weather:

Being Forewarned Is Forearmed -Sign Up For Weather Text Alerts

The more information you have, the easier it is to plan and prepare. The Federal Emergency Management Agency (FEMA) sends text messages to keep you updated emergency situations. There is a FEMA app you can download to your phone.

Get to Know Your Insurance Coverage

Insurance coverage is a great way to prepare for the unexpected. Review your policy. Not all home owner’s insurance covers flood damage, familiarize yourself with your coverage. Know that if more is needed, it can take up to 30 days to take effect.

Examine the Exterior of Your Property

Be on the lookout for the following things:

  • Check the foundation of your basement and along exterior walls to see if there are signs of new or past leaks.
  • Consider having your roof inspected - make sure it hasn’t sustained winter damage and is ready for spring storms.
  • Check the siding to see if it’s firmly in place
  • Look for tree branches extending over your driveway or property that could fall in a storm.
  • Downspouts need to be in place, gutters should be firmly attached and free of debris- check for sagging or leaking.
  • Loose patio furniture should be secured or pulled inside when a storm comes.

Check Your Sump Pump

If you have a sump pump, now is the time make sure it working properly and perform any needed maintenance. Clear all debris and ensure your back-up is in working order.

SERVPRO of Worcester knows being ready for severe spring weather means planning ahead, performing regular maintenance on your property and being watchful after weather events but should the unexpected occur we’re Here to Help® 24/7.

Floods and storms don’t wait for normal business hours, and neither do we. You can depend on SERVPRO of Worcester 24 hours, seven days a week.  Faster to Any Size Disaster and just a phone call away (508) 757-7885

For more information on recovering from water damage caused by weather-related disasters,

https://www.SERVPROworcester.com/storm-flooding-restoration

Flooded Basement in Your Worcester Property? We Can Help!

4/4/2022 (Permalink)

SERVPRO Water Damage Icon Basement Flooded? Call Us Today – We’re Here To Help (508) 757-7885

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Woecester basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Worcester and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help (508) 757-7885

There Is Only One Team Green And That's SERVPRO.

4/4/2022 (Permalink)

SERVPRO Professional in green hard hat Don't be fooled by lookalikes! There is only one Team Green and that's SERVPRO.

Since its founding in 1967, the SERVPRO franchise system has become a leader and provider of fire and water cleanup and restoration services, mold mitigation, biohazard remediation, and construction.

What began as a small painting business more than 50 years ago has grown into SERVPRO's professional services network of more than 1,900 individually owned and operated franchises that responds to property damage emergencies ranging from small individual disasters to large loss storm events.

Providing coverage in the United States and Canada, the SERVPRO system has established relationships with major insurance companies and commercial clients, as well as residential homeowners.

If you experience an unfortunate water, fire, or storm damage to your home or commercial property, call a company that is Ready for whatever happens.® Call your local SERVPRO franchise professionals!

We have earned our reputation as a leading provider in the cleanup and restoration industry. In keeping with our commitment to excellent service, we've developed the most extensive performance guidelines in the industry.

SERVPRO is available 24/7/365 to help with any emergency, any time. SERVPRO of Worcester will help to make it "Like it never even happened."

Faster to Any Size Disaster Need Emergency Service? Call Us 24/7 (508) 757-7885

Fire, Water or Mold- When the unexpected strikes, SERVPRO will get you back to business fast!

4/4/2022 (Permalink)

SERVPRO Commercial Services Icon SERVPRO,the #1 choice in Commercial Cleanup & Restoration. Call us today 508-757-7885

We know you don’t have time to wait. At SERVPRO our number one priority is getting your business back in operation as quickly as possible.

There's never a convenient time for fire or water damage to strike your Worcester commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So, when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business.

Learn more about our commercial services:

SERVPRO is the company more businesses call when fire or water damage threatens  their bottom line. The #1 choice in Commercial Cleanup & Restoration. Call us today 508-757-7885

SERVPRO PRO TIP: Caring for Your Carpet

4/4/2022 (Permalink)

SERVPRO Carpet + Upholstrey Cleaning Services Icon Need Carpet or Upholstery Cleaning? Call Today – (508) 757-7885

Our SERVPRO Pros know quality carpet is an investment worth protecting, so we offer the following tips for keeping them at their best.

Vacuum your carpets regularly and have them fully cleaned on a consistent basis before they start appearing dirty. Dirt builds up in layers, and when carpet visibly looks dirty, you're actually only seeing the dirt at the tips of the carpet fibers. If you wait until your carpets look dirty to have them cleaned, they may not be able to be restored to its original condition. That's why you should vacuum often!

The frequency of carpet cleaning depends on several factors. Carpets in homes without children, pets or smokers should be cleaned every six to 12 months. Carpets in homes with children, pets or where smoking is occurring need to be cleaned more often; every three to six months.

Even the highest-quality carpet and upholstery can show soiling over time. Protect your investment by calling us to clean and maintain your carpet and upholstery. 508-757-7885

SERVPRO Knows How To Master Spring Cleaning Season

4/4/2022 (Permalink)

SERVPRO Cleaning Services Icon If you need a little spring cleaning help, don't worry! SERVPRO is Here to Help.

April showers bring May flowers, and a chance to tackle some spring cleaning! Spring is a great time to sweep those winter blues away and freshen up your environment. Luckily, SERVPRO is a pro in home cleaning. We know how it is. Sometimes things just happen: spills on the carpet, pet accidents, and the general wear and tear of everyday life. These things take their toll on your carpets, upholstery, and other items. Sometimes you just need a deeper clean for your home than you can do yourself. You need a professional cleaning company that can provide heavy duty cleaning services. That's when you can call the certified professionals at SERVPRO. We can clean carpets, upholstery, drapes, blinds, window treatments, ceilings, floors, and walls. SERVPRO offers specialty cleaning services too, including HVAC/air duct cleaning, biohazard/crime scene cleanup, document restoration and odor removal.

So many of our restoration services, such as mold remediation and fire damage, involve the quality of the air in your home. When you call SERVPRO for your home's HVAC and air duct maintenance, we bring that experience and professional training, just as we do to any other restoration or cleaning project. When you find your home has been invaded by a serious, persistent odor like smoke, pet, or sewage stench, it can be a challenging situation. Our team is trained to identify and eliminate offensive odors, whether they come from an inside or outside source. We won't simply mask odors but will use professional odor removal techniques to tackle the cause of the problem.

If you need a little spring cleaning help, don't worry! SERVPRO's residential cleaning services will not only ease the burden of the constant maintenance of your home, but will also create a safe, clean, and comfortable living environment for your family.

Need Cleaning Services? Call Us Today – (508)757-7885

Healthcare Facilities Can Feel Good Knowing SERVPRO® Professionals Adhere To The Highest Sanitation Standards.

4/4/2022 (Permalink)

SERVPRO Fleet of Vehicles SERVPRO® Professionals Adhere To The Highest Sanitation Standards.

At SERVPRO® our professionals are trained in adhering to the highest sanitation standards. We understand that time is crucial for both your operations and your patients. Our employees know how to handle regulated medical waste and undergo specialized training to work in operating rooms and other restricted areas, always adhering to HIPPA regulations. We also coordinate with environmental and infection control teams to establish containment areas, monitor progress and make sure that all necessary health certifications are obtained prior to completing any job. Our number one priority is to quickly and safely take full responsibility of your cleanup needs so that you are free to focus on your number one priority: the patients.

Our experience in the healthcare industry has given us the ability to provide a variety of detailed services for the following:

  • Hospitals
  • Assisted Living Centers
  • Outpatient Surgical Centers
  • Hospice Facilities
  • Rehab Facilities
  • Medical Office Buildings

Learn More About Our Commercial Cleaning Services: https://www.SERVPROworcester.com/commercial-cleaning

Learn More About Certified: SERVPRO Cleaned: https://www.SERVPROworcester.com/certified-SERVPRO-cleaned

Are Smoke and Soot Damage Causing Odor Problems in Your Princeton Home?

3/30/2022 (Permalink)

SERVPRO Fire Damage Services Smoke and Soot Damage Can Cause a Pervasive Odor in Your Princeton Home.

Smoke and soot can be invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Worcester will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Learn more about our Fire Damage Repair and Restoration Click Here.

Have Questions about Fire, Smoke, or Soot Damage?

Flooding Can Cause Severe Damage to Your Residential and Commercial Properties, Are You Prepared?

3/29/2022 (Permalink)

SERVPRO Storm Services Icon- Call SERVPRO of Worcester to help make it "Like it never even happened."- 508-757-7885

Floods are the most common natural disaster in the United States, according to Ready.gov. Failing to evacuate a flooded area or entering flood waters can often lead to serious injury or possibly even death.

Floods cause billions of dollars worth of residential and commercial property damage each year. Since floods can damage any property in almost any area, it is crucial to learn how floods form, the various types of floods there are, and how they can affect your property.

Flash floods are fast-moving waters that sweep everything in their path. They are caused by heavy rainfall or rapid snow thaw. Flash floods usually cover a relatively small area and occur with little to no notice, generally less than six hours. The rapid water torrents can move large objects like cars, rocks, and trees.

Coastal floods are caused by strong winds or storms that move towards a coast during high tide. When powerful waves breach the coast's dune the area is usually flooded. Coastal regions with fewer defenses and lower elevations are the most affected. The best time to repair a breach is during low tide.

River floods are characterized by gradual riverbank overflows caused by extensive rainfall over an extended period of time. The areas covered by river floods depend on the size of the river and the amount of precipitation.

Urban floods occur when the drainage system in a city or town fails to absorb the water from heavy rain. The lack of natural drainage in an urban area can also contribute to flooding. Water flows out into the street, making driving very dangerous. Although water levels can be just a few inches deep, urban floods can cause significant structural damage.

Pluvial floods form in flat areas where the terrain cannot absorb the rainwater, causing puddles and ponds to form. Pluvial flooding is similar to urban flooding, but mainly in rural areas. The agricultural activities and properties in areas where pluvial floods have occurred can also be seriously affected.

Flooding can cause severe damage to residential and commercial properties, but there are many ways to prepare and prevent it!

If your residential or commercial property suffers from flood damage, call SERVPRO of Worcester to help make it "Like it never even happened."- 508-757-7885

To learn more about SERVPRO of Worcester’s Storm Damage Cleanup and Restoration Click Here.

FLOOD TIPS: Preparation Gives You Peace Of Mind

3/29/2022 (Permalink)

Sometimes floods develop slowly, and forecasters can anticipate where a flood will happen days or weeks before it occurs. However, flash floods can occur within minutes and sometimes without any sign of rain at all. Being prepared can save your life and give you peace of mind.

If you have access to sandbags or other materials, use them to protect your home from flood waters if you have sufficient time to do so. (Filling sandbags can time more time than you think!)

Have a professional install check-valves in your plumbing to prevent flood waters from backing up into the drains of your home. Make sure the sump pump is working and consider having a backup. Make sure your electric circuit breakers, or fuses, are clearly marked for each area of your home. Be safe!

Wachusett Area 24 Hour Emergency Water Damage Service

3/29/2022 (Permalink)

SERVPRO Water Damage Icon SERVPRO of Worcester provides 24 hour fire and water damage restoration service in the Wachusett Area

SERVPRO of Worcester is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today – (
508) 757-7885

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Worcester has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Worcester

SERVPRO of Worcester specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Team: https://www.SERVPROworcester.com/employee-photos

SERVPRO of Worcester is IICRC Certified Firm - Highly Trained Restoration Specialists can restore your Worcester County Home

3/29/2022 (Permalink)

IICRC certified firm We are an IICRC Certified Firm

SERVPRO of Worcester is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Worcester

SERVPRO of Worcester specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Team: https://www.SERVPROworcester.com/employee-photos

Our Highly Trained Restoration Specialists Can Restore Your Rutland Home

3/28/2022 (Permalink)

SERVPRO of Worcester  professionals- Working to make it “Like it never even happened.”

You have so much invested in your home- your time, energy and hard earned money. It is a reflection of you and makes an impression on all who enter it. When the you need work done- you should expect the best service at a fair price. The professionals at SERVPRO of Worcester are here to help. Our team is committed to providing fire and water restoration services as well as top-quality cleaning services for your entire home.

Residential Services

Whether your Rutland home has suffered flood damage, there’s been a kitchen fire  or your upholstery needs cleaning, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best.

Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Have Questions? Call Us 24/7 – 508-757-7885

Prepare Now for Spring Severe Weather

3/28/2022 (Permalink)

SERVPRO Storm Disaster services ICON Have Storm or Flood Damage? Call Us Today 508-757-7885

Local SERVPRO disaster recovery professional alerts Worcester property owners that “billion-dollar storms” are becoming more frequent

Worcester, MA (Grassroots Newswire) March 2022- According to the National Weather Service, March marks the start of the spring severe weather season: “…three months of danger that can imperil the unprepared.1”

Data published by the National Oceanic and Atmospheric Administration (NOAA) reveals that severe weather events are becoming more frequent and more devastating2, said Donny McKendall a disaster recovery specialist with SERVPRO of Worcester. NOAA reports that the period from 1980-2021 saw an annual average of 7.4-billion-dollar weather and climate events (adjusted to today’s costs). When they looked at only the five most recent years (2017-2021), the annual average grew to 17.2 events. Last year alone (2021) delivered 20 “billion-dollar” weather or climate disaster events.

“It’s not unusual to see severe weather in the spring,” says McKendall. “Whenever you have warm, moist air colliding with cool, dry air, you have the conditions for creating a thunderstorm, along with the possibility of lightning strikes, floods, hail, high winds, rip currents, and even wildfires and tornadoes. The problem is, you can’t prevent these severe weather events and you can’t predict very far in advance when and where they will hit. The only sensible approach is to take steps in advance to protect your family and property, especially as these disasters become more common.”

McKendall urges Worcester area home and business owners to check out state and federal resources online for tips on planning and preparing for a severe weather emergency now, as the spring severe weather season arrives. One such resource is the National Center for Environmental Health of The Centers for Disease Control and Prevention (CDC), which offers suggestions for creating an emergency kit and preparing family members for severe weather emergencies at https://www.cdc.gov/nceh/features/springweather/index.html.

“Each year, SERVPRO professionals across the country respond to scenes of weather-related mayhem, helping families and business owners recover from flooding, fire, wind damage and more,” said McKendall “While we are standing by to help whenever we are needed, we hope that our neighbors in the Worcester area will heed this warning from the CDC: ‘…prepare for storms, floods, and tornadoes as if you know in advance they are coming, because in the spring, they very likely will.’”

SERVPRO specializes in disaster cleaning, restoration, and construction services, helping to remediate damage, making it “Like it never even happened,” for both commercial and residential customers.

For more information on SERVPRO of Worcester please call 508-757-7885

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About SERVPRO

For more than 50 years, SERVPRO has been a trusted leader in fire and water cleanup and restoration services, construction, mold mitigation, and biohazard and pathogen remediation. SERVPRO’s professional services network of more than 1,900 individually owned and operated franchises spans the United States and Canada, responding to property damage emergencies large and small – from million-square-foot commercial facilities to individual homes. When disaster strikes, homeowners, business owners, and major insurance companies alike rely on SERVPRO to make it “Like it never even happened.”

1 https://toolkit.climate.gov/tool/national-weather-service-national-seasonal-safety-campaign

2 https://www.ncdc.noaa.gov/billions/overview

SERVPRO of Worcester is Still Here to Help

2/10/2022 (Permalink)

As we all continue to adjust to the changing situations that the COVID-19 pandemic is causing, SERVPRO is still Here to Help. While the surges continue, people remain hesitant to return to work and customers may wonder whether the businesses they patron are safe. The global COVID-19 pandemic has changed what it means to be clean. Are you ready to communicate to your customers and employees that you’ve chosen a higher standard of clean for all Americans?

Are you ready to be Certified: SERVPRO Cleaned?

Certified: SERVPRO Cleaned is a defensive cleaning program that SERVPRO offers to commercial locations to address the current COVID-19 global pandemic. This is a level of clean that goes far beyond janitorial or carpet cleaning. This is proactive viral pathogen cleaning. When you choose Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

As the #1 choice in cleanup and restoration*, we stand on over 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned. Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities.

With more than 1,900 franchises nationwide, SERVPRO is a trusted leader in the restoration industry.

SERVPRO professionals have been on the front lines of proactive and reactive COVID-related cleanup and are Here to Help.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

It’s National Burn Awareness Week

2/10/2022 (Permalink)

February 6-12, 2022 

The American Burn Association recognizes the first full week in February as National Burn Awareness Week (NBAW). Burn Awareness Week serves as, "a window of opportunity for organizations to mobilize burn, fire and life safety educators to unite in sharing a common burn awareness and prevention message in our communities," according to ameriburn.org. The theme for 2022 is, Burning Issues in the Kitchen. Cooking is the number one cause of residential fires in the United States. In fact, the American Burn Association

reports 47% of all home fires are caused by cooking.

Below are some tips to keep you and your family safe while cooking in the kitchen.

The best time to cook is when you are wide awake.

Always wipe the stove, oven, and exhaust fan after cooking to prevent grease buildup.

Turn pot or pan handles toward the back of the stove.

When heating food in the microwave, use microwave-safe cookware that allows steam to escape.

When frying, use a pan, lid, or splash guard to prevent grease splatter.

If you are simmering, baking, roasting, or boiling food, check it regularly. Remain in the home while cooking and use a timer to remind you to check on your food.

For more information: https://ameriburn.org/prevention/burn-awareness-week/

If you've had any amount of fire damage calling us is the first step toward restoration. SERVPRO of Worcester, Faster To Any Size Disaster. (508) 757-7885

When fire damage puts the things that matter most on the line, you need the very best help on the line as well. We’re a leader in giving control back to homeowners, property managers, and even entire communities after the ravaging effects of fire. Whether you’re responsible for 1,000 square feet or 100,000 – we’ll help you to make it “Like it never even happened.

If Your Spencer, MA Property is Affected by Severe Weather Make Sure to Practice These Generator Safety Tips.

2/9/2022 (Permalink)

SERVPRO Storm Services Icon- Have Storm or Flood Damage? Call Us Today 508-757-7885

When faced with severe weather, storms and flooding you can always count on the professionals at SERVPRO to talk you through taking the proper action until the PROs arrive to help.

If you have a generator on hand for power outages during severe weather, follow the safety tips below provided by the American Red Cross.

  • Never use a generator, grill, camp stove, or other gasoline, propane, natural gas, or charcoal burning devices inside a home, garage, basement, crawl space, or any partially enclosed area.

  • To avoid electrocution, keep the generator dry and do not use it in wet conditions. Operate it on a dry surface under an open canopylike structure, such as under a tarp held up on poles. Do not touch the generator with wet hands.

  • Opening doors and windows or using fans will not prevent carbon monoxide (CO) buildup in the home. Although CO can’t be seen or smelled, it can rapidly lead to full incapacitation and death. Even if you cannot smell exhaust fumes, you may still be exposed to CO. If you start to feel sick, dizzy, or weak while using a generator, get to fresh air immediately.

  • Install CO alarms in central locations on every level of your home or property and outside sleeping areas to provide early warnings.

Has your Spencer, MA  property been affected by storms and flooding?  Not to worry- we’ve got a PRO for that. SERVPRO Storm Damage Cleanup and Restoration

SERVPRO® of Worcester has experience restoring homes affected by storms and flooding. We can respond immediately with highly trained technicians who employ specialized equipment and techniques to restore your home or business back to pre-storm condition.

Have Storm or Flood Damage? Call Us Today 508-757-7885

What Will You Do When Water Damage Strikes Your Worcester Area Property?

1/25/2022 (Permalink)

SERVPRO Water Damage Icon For more information on recovering from water damage, call us today 508-757-7885

The first 24 hours following a water loss are the most important in preventing secondary or permanent damage. Within four hours of receiving a loss notification, a SERVPRO franchise professional will be on-site to help ensure a water damage is handled by completing the following steps.

Inspection

SERVPRO franchise professionals will inspect affected areas to determine the extent of water damage and will review the inspection with you to answer any questions before beginning the work.

Emergency Services

SERVPRO franchise professionals will take steps to help protect your home or business, as well as personal property and other contents, from further damage by extracting the excess water and preparing the area for drying. They will explain the needed emergency services to you step-by-step.

Monitoring

To help ensure your home or business and belongings are dried to appropriate industry standards, a SERVPRO franchise professional will monitor the drying process. The updates will be consistently communicated with you.

Restoration Services

SERVPRO franchise professionals will repair structural materials, reinstall carpets, and clean affected areas of your property and contents. A final walk-through of the jobsite will be conducted with you to help ensure the property was returned to its preloss condition.

Emergency Water Damage Tips

  • Shut-off the water source, if possible or contact a qualified professional to stop the water source.

  • Turn-off circuit breakers for wet areas of the building when access to the power distribution panel is safe from electrical shock.

  • Remove as much excess water as possible by mopping and blotting.

  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.

  • Move any paintings, art objects, computers, documents, and other sensitive valuables to a dry place.

  • Do not enter affected areas if electrical outlets, switches, circuit breakers, or electrical equipment are exposed to water.

  • Always avoid electrical shock hazards. Do not use your household vacuum cleaner to remove water! This could cause electrical shock or damage to the device.

  • Do not turn on ceiling fixtures if the ceiling is wet or enter rooms where ceilings are sagging from retained water.

When water damage takes control of your life, we help you take it back.

For more information on recovering from water damage, call us today 508-757-7885

SERVPRO® Pro: Holiday Safety Travel Tips

11/19/2021 (Permalink)

Many of us have spent a significantly larger amount of time than normal at home over the last year and a half. With the holidays fast approaching, perhaps you are going to visit family or friends. When you intend to travel, taking a little extra time to prepare your house for your absence can keep your home safe, increase your peace of mind while you’re away, and help reduce the chances of unexpected problems.

For example, emptying the fridge and pantry of foods that will perish in your absence is a good practice; consider freezing items that could be saved for later. Throw your items away before your weekly trash pick-up, to avoid critters feasting on your refuse. To ensure that you are aware of any thawing of the freezer, place a cup of ice in there. When you return, if the ice is still separate, the food should be fine. If, however, the ice has melted, that indicates that the contents in your freezer thawed and re-froze, which means you should throw away what was in there.

Set your thermostat for your absence. Consider turning off the water at the main line. If you do turn off the water, remember to run the faucets until they are dry, and flush all the toilets and turn off their incoming water at the base of the tank. If you will be gone awhile, it might be a good idea to turn off your hot water heater as well, or set it to vacation mode, to save energy. 

Make sure that all exterior windows and doors are locked, including the garage. If you have a hide-a-key, think about moving it inside, or giving it to a trusted neighbor in case of an emergency. If you have a fireplace, close the flue to prevent animals and birds from coming inside from that route.

Aside from ensuring that your home avoids accidental damage in your absence, you want it to appear that you are not gone. Set lights on a timer, ask your neighbors to check on your property, and do not post about being out of town on social media. By following these suggestions, you will be in a good position to enjoy your holiday season!

SERVPRO® Pro Tips: Fire Extinguisher Use

11/16/2021 (Permalink)

Close up of man holding fire extinguisher When fire and water take control of your life, we help you take it back.

A portable fire extinguisher can be a life and property saving tool when used correctly. In order to operate a fire extinguisher, the NFPA suggests remembering the word PASS.

  • Pull the pin, pointing away from you and release the locking mechanism.
  • Aim low. Point at the base of the fire.
  • Squeeze the lever slowly and evenly.
  • Sweep from side-to-side.

Read the instructions on the fire extinguisher and become familiar with it before a fire breaks out. Encourage your family members and coworkers to do the same.

Remember, extinguishers do have their limitations! It is also important to ensure you have the correct type of extinguisher for your home or facility.

Choosing the Appropriate Fire Extinguisher

  • Class A: This is the most common extinguisher, and can be used to put out fires in ordinary combustibles such as cloth, wood, rubber, paper, and many plastics.
  • Class B: Used on fires involving flammable liquids, such as grease, gasoline, and oil.
  • Class C: Designed for fires involving appliances, tools, or other equipment electrically energized or plugged in.
  • Class D: For use on flammable metals; often specific for the type of metal in question. These are typically found only in factories working with these metals.
  • Class K: Intended for use on fires that involve vegetable oils, animal oils, or fats in cooking appliances. These extinguishers are generally found in commercial kitchens, but are becoming more popular in the residential market for use in kitchens.

Our SERVPRO Pros are Fire and Water Damage Specialists

The professionals of SERVPRO®  have the training, experience and specialized equipment necessary to restore your home or business. We are committed to providing superior service while restoring your property back to pre-fire condition.

  • Fire & Smoke Restoration Technician
  • Odor Control Technician
  • Upholstery & Fabric Cleaning Technician
  • Water Damage Restoration Technician

Have Questions? Call Us Today- 508-757-7885 

Fall Fire Safety Tips for Your Holden, MA Home

10/4/2021 (Permalink)

close up picture of fire pit fire If your home or business suffers fire or smoke damage, contact SERVPRO® of Worcester to help make it “Like it never even happened.”

The fall season brings cooler temperatures, beautiful colors, and an abundance of outdoor activities. Plan ahead this season to help ensure it is safe from potential fire hazards.

According to the National Fire Protection Agency, cooking fires are the number one cause of home fires and injuries. The leading cause of fires in the kitchen is unattended cooking. Here are some helpful hints when cooking your fall family dinners.

  • Stay in the kitchen while you are frying, grilling, boiling, or broiling food.
  • If you are simmering, baking, or roasting food, check it regularly, remain in the kitchen while the food is cooking, and use a timer to remind you that you are cooking.
  • Keep anything that can catch fire, like oven mitts, wooden utensils, food packaging, or hand towels, away from the stovetop.

If you have a cooking fire, consider the following safety protocols to help keep you and your family safe.

  • Just get out! When you leave, close the door behind you to help contain the flames.
  • Call 911 or the local emergency number after you get out safely.
  • For an oven fire, turn off the heat and keep the oven door closed.
  • If you try to fight the fire, be sure others are getting out and you have a clear path out.
  • Keep a lid nearby when you’re cooking to smother small grease fires. Smother the fire by sliding the lid over the pan and turn off the stovetop. Leave the pan covered until it is completely cooled.

If you are doing any outdoor cooking around a fire pit, consider the following to keep it a fun, but safe time for all:

  • Check the wind conditions prior to starting the fire. Wind can make it hard to light the fire or blow embers around to surrounding brush or structures.
  • Always have a fire extinguisher or water source nearby, like a water hose or water bucket.
  • Never leave the fire unattended.
  • Keep all children and pets at least three feet from the fire.

Does Your Family Have a Family Fire Escape Plan?

10/4/2021 (Permalink)

Typed words "Emergency Escape Plan" If you've had any amount of fire damage calling us is the first step toward restoration.r, Faster To Any Size Disaster. 508-757-7885

Fire can spread rapidly through your home, leaving you as little as one or two minutes to escape safely once the smoke alarm sounds.

To make the most of what little time you have, be proactive and establish a fire escape plan. Having a plan in place and practicing that plan will ensure everyone knows where to go when disaster strikes.

As a family, walk through your home and look at all possible exits, doors and windows. Create a map of your home, so everyone can visually see two ways out of every room, a primary and secondary evacuation route.

As you develop your family escape plan, consider the following steps, provided by the National Fire Protection Association (NFPA):

  • Install smoke alarms in every sleeping room and outside every sleeping area on every level of the home.
  • Walk through your plans with the family, making sure everyone can access the exits easily.
  • Set an outside meeting point for the family once they've escaped.
  • Once you're out, stay out and wait for help to arrive, do not go back into the burning structure.

Once you have a plan in place make sure all your fire safety supplies are in place and up to date. Smoke detectors need to replaced every 10 years, also replace the batteries in your smoke detectors every six months. Fire extinguishers need to be replaced every 12 years. Make sure you have fire extinguishers in the necessary areas of your home, the kitchen, utility rooms, garage, etc.

If your home has two floors, an escape ladder is a necessity for the safety of your family. Practice setting up the ladder from a first floor window, so everyone knows how to do it safely. Escape ladders can be placed near the windows on the second floor, providing additional escape options. You don't want to be searching for it during a fire.

Take all the necessary steps to prepare your family for a potential fire. Minutes of preparation now can save a life when it matters most.

If you have questions or concerns about smoke alarms or how to make a home escape plan, please contact your local Fire Department, or visit nfpa.org/public-education or  cpsc.gov/safety-education for more information.

Source: https://www.nfpa.org/Public-Education/Teaching-tools/Community-tool-kits/Fire-Safety-for-Multigenerational-Families-Living-Together

If you've had any amount of fire damage calling us is the first step toward restoration. SERVPRO of Worcester, Faster To Any Size Disaster. 508-757-7885

SERVPRO is thrilled to announce its support of the First Responders Children’s Foundation.

10/4/2021 (Permalink)

SERVPRO, along with its more than 1,900 franchise owners across the U.S. and Canada, is proud to be able to give back

to first responders in two ways in honor of the 20th anniversary of 9/11 this summer – and beyond.

SERVPRO is thrilled to announce its support of the First Responders Children’s Foundation. FRCF does the noble work of

providing financial support to children and families who have lost a parent in the line of duty or who are enduring hardship

due to tragedy. Beyond that, FRCF funds educational programs operated by first responder organizations that benefit

children and the communities in which they live.

To launch the relationship with FRCF, SERVPRO is donating an initial $100,000 to help support FRCF’s mission.

“As CEO, I cannot overstate how proud SERVPRO is to present the Firefighter Appreciation Program or how excited we

are to announce our support of the First Responders Children’s Foundation. We applaud the foundation’s work, and we are

proud to support the children and families of first responders,” SERVPRO CEO Rick Isaacson said.

FEMA’s National Preparedness Month Spotlights the Importance of Understanding and Managing Risk

8/20/2021 (Permalink)

SERVPRO  National Preparedness Month We're Here to Help when you need us. Call 508-757-7885

Local SERVPRO disaster mitigation specialist urges Worcester area residents to create a disaster management and recovery plan before the unexpected happens

Worcester, MA (Grassroots Newswire) August 18, 2021— September is National Preparedness Month, part of the ongoing “Ready”1 initiative of the Federal Emergency Management Agency (FEMA). According to FEMA’s “Are You Ready”2 guide, the first step in effective disaster preparedness is to understand your specific risks—first by identifying the hazards that could possibly affect you and then by evaluating your actual vulnerability to those sources of danger.

“Once you understand your risks, you can effectively plan to mitigate them by decreasing your vulnerability and then manage their consequences quickly and effectively if the worst does happen,” says disaster mitigation specialist Donny McKendall of SERVPRO® of Worcester. “Of course, individual home or business owners’ risks vary depending on their location, but regardless of where you live or work, FEMA’s guide has some basic steps that everyone can take to prepare for the unexpected.”

  1. Create a family communication and shelter
  2. Sign up for emergency alerts, including FEMA alerts3.
  3. Build your savings if possible and keep a small emergency fund of cash on-hand at
  4. Create an Emergency Financial First Aid Kit4: Gather and safeguard critical documents like deeds, medical information, insurance policies, and a list of your household belongings.
  5. Create an emergency kit5 with basic tools and enough food and water to last 72 hours and keep the contents fresh and up to date.

In addition to the planning tools and checklists provided by FEMA, businesses like SERVPRO that specialize in disaster mitigation and restoration offer free tools that make disaster recovery easier. The free SERVPRO READY app6 allows home and business owners to store essential contact and property information electronically where it can be accessed in seconds with a mobile device. Local business owners who designate SERVPRO of Worcester as their disaster mitigation and restoration provider benefit from a no-cost assessment of their facility along with help completing a comprehensive Emergency READY Profile® (ERP) to be stored in the READY app.

“The uncomfortable truth is that no amount of preparedness will prevent disasters from striking, but preparedness can help disaster victims survive and then recover,” says McKendall. “When disaster strikes, sometimes it’s difficult to even know where to start picking up the pieces. Having critical documents and details at your fingertips helps, but so does having access to professionals who know

how to help you return to normal, "Like it never even happened." The disaster remediation specialists at SERVPRO of Worcester know what to do when you don’t know which way to turn. We’re here  to help when you need us.”

For more information on SERVPRO® and the SERVPRO Emergency READY Program, please visit https://ready.SERVPRO.com.

1 2021 Preparedness Calendar | Ready.gov

2 https://www.ready.gov/sites/default/files/2021-03/are-you-ready-guide.pdf

3 https://www.fema.gov/about/news-multimedia/mobile-app-text-messages

4 https://www.ready.gov/sites/default/files/2020-03/ready_emergency-financial-first-aid-toolkit.pdf

5 https://www.ready.gov/kit

6 https://ready.SERVPRO.com/home/mobileapp

About SERVPRO

For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, and biohazard and pathogen remediation. SERVPRO’s professional services network of more than 1,900 individually owned and operated franchises spans the United States and Canada, responding to property damage emergencies large and small – from million-square-foot commercial facilities to individual homes. When disaster strikes, homeowners, business owners, and major insurance companies alike rely on SERVPRO to make it "Like it never even happened."

When Water Damage Strikes Your Worcester Property, Restoration Through Mitigation Is Less Expensive Than Replacing!

8/20/2021 (Permalink)

SERVPRO Water Damage Icon When water damage takes control of your life, we help you take it back. Call us today (508) 757-7885

When water damage affects your Worcester property, you want it restored as soon as possible. Mitigation requires quick action. The faster SERVPRO® of Worcester Professionals arrives on-site to perform water cleanup, the better the results – including lower claim costs.

Lower Recovery Costs – The SERVPRO® System Helps Save Money

  • Emergency Mitigation Services help minimize additional property damages.
  • SERVPRO® of Worcester Professionals use specialized test equipment to determine hidden water.
  • Restoration versus replacement of contents saves heirlooms and money too.
  • By using advanced drying techniques, SERVPRO® of Worcester Professionals monitor and ensure your property is properly dried.

Components of Proper Water Damage Restoration

Even small water damages have the potential to cause serious structural and indoor air quality issues over time. The key components of a proper water damage restoration are Fast Action and Thorough Drying. It’s important to handle every water problem as a real threat to your property.

When water damage takes control of your life, we help you take it back. Call us today (508) 757-7885

When Disaster Strikes Your West Boylston Restaurant We’ll get you back to Service Fast!

8/6/2021 (Permalink)

West Boylston, MA. The restaurant business and food service industry are numbers-driven. When fire

or water damage strikes every minute your facility is closed is money lost.

AT SERVPRO of West Boylston our number one priority is getting your business and dining room back in operation as quickly as possible. When disaster strikes your restaurant or manufacturing center, you need the expertise of a team who is trained in food service cleanup. At SERVPRO our specialists are trained in health codes, regulations and the use of food-safe products. We understand the importance of getting your dining room, kitchen or production operational with minimal or no interruption at all. We’ll work to ensure all surfaces are restored and sanitized to health and food safety specifications, and you are able to get back to business quicker.

Our experience in the food service industry has given us the ability to provide a variety of detailed services for the following types of facilities:

  • Food Manufacturing Facilities
  • Food Distribution Centers
  • Fast Food Restaurants
  • Fine Dining Restaurants
  • Senior Living Facility Kitchens
  • School Cafeterias

Call SERVPRO of West Boylston 508-757-7885 to get you back in service faster.

Thunder, Lightning & Severe Weather - Be Prepared Before, During & After The Storm.

7/13/2021 (Permalink)

Storm Damage Icon and words on black and green background Have Storm or Flood Damage? Call Us Today (508) 757-7885

Thunderstorms can be quite destructive, producing lightning, hail, high wind, flash floods or even tornadoes.

What do we know about thunderstorms? A thunderstorm is classified as a severe if it contains large (at least one inch) hail and/or winds of at least 58 MPH. If you can hear thunder, you are close enough to be affected by lightning-every thunderstorm produces lightning. Lightning can strike up to 10 miles ahead of or following a storm. Thunderstorms can occur by themselves, in clusters, or in lines. The typical thunderstorm is 15 miles in diameter and produces heavy rain for 30 minutes to an hour. The heavy rain associated with thunderstorms can cause flash floods. Their high winds can blow down trees, damage homes and knock out utility poles and wires causing wide spread power outages.

Why Prepare? Thunderstorms occur in most places, year-round and at any hour. That being said, Thunderstorms are VERY common in the spring and summer months throughout New England. Mass.gov sites, 10-30 days of thunderstorms each year. These storms can be extremely destructive and dangerous. This is why it is best to be prepared.

We’ve broken down the following preparedness tips into before, during and after thunderstorms.

Preparing BEFORE Thunderstorms

  • Be informed. Learn about your local community’s emergency warning system for severe thunderstorms
  • Discuss thunderstorm safety and lightning safety with the members of your household
  • Create an emergency plan so that you and your family know what to do, where to go and what you will need to protect yourselves from the effects of a thunderstorm.
  • Protect your animals by ensuring that any outside buildings that house them are protected in the same way as your home
  • Put together an emergency preparedness kit
  • If you have a basement or lower level of your property prone to flooding, buy and install sump pumps with back-up power.
  • If you already have a sump pump, check regularly to make sure it is functioning properly.
  • Clear clogged rain gutters to allow water to flow away from your home
  • Cut down or trim trees that may be in danger of falling on your home.
  • Review your insurance policies to see if you have adequate coverage. If you’re not sure you have enough coverage, talk to your agent or company.

Staying Safe DURING Thunderstorms & Severe Weather

  • Pay attention to alerts & warnings.
  • Watch for signs of a storm, like darkening skies, lightning flashes or increasing wind.
  • If you can hear thunder, you are close enough to be in danger from lightning. If thunder roars, go indoors!
  • Avoid using electronic devices connected to an electrical outlet.
  • Avoid running water- Do not take a bath, shower or use plumbing.
  • Postpone outdoor activities if thunderstorms are likely to occur.
  • If you are outside and cannot reach a safe building, avoid high ground; water; tall, isolated trees; and metal objects. Picnic shelters, dugouts and sheds are NOT safe.
  • Do not drive through flooded roadways. Just six inches of fast-moving water can knock you down, and one foot of moving water can sweep your vehicle away. Turn Around. Don’t Drown! 

What To Do AFTER the Storm

  • Monitor media for updated emergency information and public safety announcements.
  • Stay away from downed power lines and report them immediately.
  • Keep close watch on your animals. Keep them under your direct control.
  • Check your home for damage:
    • If you believe there is a gas leak, go outdoors immediately, and do not turn electrical switches or appliances on or off.
    • If your home or property is damaged, take photos or videos to document your damage, and contact your insurance company.
    • If your power is out, report power outage to utility  company.
  • Remember “Turn Around, Don’t Drown!” Don’t drive through flooded roads

Who should you call if your property is affected by storms and flooding? SERVPRO Storm Damage Cleanup and Restoration

SERVPRO® of Worcester has experience restoring homes affected by storms and flooding. We can respond immediately with highly trained technicians who employ specialized equipment and techniques to restore your home or business back to pre-storm condition.

Have Storm or Flood Damage? Call Us Today (508) 757-7885  

Resources:

Realtors Know, Clean Homes Sell Faster!

7/13/2021 (Permalink)

Uniformed SERVPRO Tech speaking with woman We Can Help Get Your Listing in top show condition. (508) 757-7885

It’s a fact: a clean, fresh smelling home sells faster.

First impressions are important. Most buyers want their new home to be fresh and inviting. They are looking for a clean slate, where they can picture building memories of their own.

Now, picture walking into a new listing and noticing dirt, mold, odors or neglect. It’s enough to send many potential buyers running for the door.

Experienced realtors encourage clients to keep their homes in top condition for very important reasons:

  • Increased market value
  • Reduced list to sale conversion times
  • Enhanced reputation for quality listings and quick sales

Unfortunately, not all homes are maintained the same way. Nearly all realtors have been faced with a difficult listing. This is where professional cleaning can help breathe new life into a less than ideal listing.

The Team at SERVPRO® of Worcester are professionally trained, certified and experienced in residential cleaning.

SERVPRO of Worcester has the expertise to provide a deeper clean than your basic house cleaning service. Our residential cleaning services will ease the burden of preparing your home sale and will help to create a safe, clean and comfortable living environment for your potential buyers.

You know SERVPRO as a leader in Fire and Water Cleanup and Restoration, but our professional residential cleaning services can make a dirt & neglect "Like it never even happened."

SERVPRO Residential Cleaning Services Include:­­

  • Carpet, Upholstery, Drapery and Blind Cleaning
  • Ceiling, Wall and Hard Floor Cleaning
  • Deodorization
  • Duct & HVAC Cleaning
  • Mold Mitigation & Remediation
     

SERVPRO® of Worcester can help get your listing into show condition and ready to sell…fast.  Call us today (508) 757-7885 

From Leaks to Floods, SERVPRO® is Here to Help.

7/12/2021 (Permalink)

SERVPRO Water Damage Icon Have Water or Flood Damage? Call Us Today – (508) 757-7885

When it Comes to Water Damage, No Job is Too Big or Too Small.

When Damage affects your home or business, you want it to be restored as soon as possible. The first 24 hours following a water incident are the most important in preventing secondary or permanent damage. Within four hours of loss notification a SERVPRO® professional will be on site to help ensure a water damage is handled by completing the following steps.

Inspection

We will inspect affected areas to determine the extent of water damage and will review the inspection with you to answer any questions before beginning any work.

Emergency Services

We will take steps to help protect your home or business, as well as personal belongings and other contents, from further damage by extracting the excess water and prepare the area for drying. They will explain the needed emergency services to you step-by-step.

Monitoring

To help ensure your home or business and belongings are dried to appropriate industry standards, a SERVPRO professional will monitor the drying process. The updates will be consistently communicated to you.

Restoration Services

We will repair structural materials, reinstall carpets and clean affected areas of  your property and belongings.  A final walk-through of the jobsite will be conducted with you to help ensure the property was returned to preloss condition

About SERVPRO of  Shrewsbury/Westborough

SERVPRO of Worcester specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew: https://www.SERVPROworcester.com/employee-photos

Property Managers We Get You Back To Work Quickly.

7/12/2021 (Permalink)

SERVPRO Tech in green hard hat checks out water damage Have Questions? Call Today – (508)757-7885 At SERVPRO our Goal is to help make it …"Like it never even happened."®

The professionals of SERVPRO of Worcester understand there’s no such thing as a small emergency when it can negatively impact occupant safety, revenue loss and business continuity. You and the those who depend on you will appreciate the rapid response, expertise and training that enables your team of SERVPRO® professionals to help get your facility back into operation quickly.

AT SERVPROour priority is returning damaged property and items to their preloss condition.
Whether natural or man-made, a disaster at one of your client’s facilities needs to be handled by professionals who understand the importance of your tenants’ safety. At SERVPRO our teams are trained in helping manage both commercial and multi-family properties during the recovery process while maintaining the security and safety of the facility and tenants. Our professionals work hard and fast to minimize the interruptions for your tenants’ daily operations.

Our experience with property management companies has given us the ability to provide a variety of detailed services for the following types of facilities:

  • Multi-Level Commercial Buildings
  • Multi-Tenant Facilities
  • Shopping Malls
  • Apartment Complexes
  • Hotels
  • Industrial Facilities

Have Questions? Call Today – (508)757-7885

At SERVPRO our Goal is to help make it …"Like it never even happened."®

Ask A SERVPRO Pro | How Can I Prevent BBQ Fires & Burn Injuries?

7/12/2021 (Permalink)

Words ask a SERVPRO Pro on black and green background Here to Help® Our highly trained professionals are just a phone call away (508) 757-7885

In our July installment of “Ask a SERVPRO Pro” we speak with, Donny McKendall, President and Owner of SERVPRO of Worcester &  SERVPRO of Shrewsbury/Westborough. Donny offered safety tips to help outdoor chefs prevent fires & burn injuries.

Summer is almost here! That means people are spending more time outdoors entertaining and cooking. Local fire and disaster remediation specialist Donny McKendall of SERVPRO® of Worcester, SERVPRO Of Shrewsbury/Westborough knows that the number of grill fires will increase, peaking in July. “Charcoal and gas grills, barbeques and the like are involved in an average of more than 5,000 structure fires each year and almost 5,000 additional outdoor fires,” said McKendall. Beyond that, McKendall adds, grilling accidents result in 19,700 trips to the hospital annually. Thermal burns account for 9,500 of those visits, and children under the age of five account for an average of 2,000, or 39 percent, of those burns.1 McKendall knows that families can take steps to protect their home from damage and their family from injuries and still enjoy home-grilled, summer meals.

Before you grill: 1

  • READY: Clean grill racks and grease trays. For gas grills, check the gas tank hose for leaks at the beginning of the season.
  • SET: Choose a safe, firm, level spot for the grill away from coolers, running children and pets, and mingling guests. Grill outside, never in a garage or under the awning on a deck, the eaves of your home, or low-hanging branches.
  • GO: Prepare the grill for cooking carefully. For charcoal grills, use a charcoal chimney with newspaper, a charcoal starter fluid, or an electric charcoal starter plugged into an outdoor-rated extension cord. For gas grills, open the lid before turning the grill on. If you smell gas after the grill is lit, do not try to move the grill. Get away from the grill and call the fire department.

While you grill: 2

  • SAFE ZONE: Keep children and pets at least three feet away from the hot grill, both while you are cooking and after you serve the food. Grill surfaces can remain hot for an hour or more.
  • SAFE TOOLS: Use long-handled grill utensils in good condition; avoid loose, flowing clothing; and wear flame-retardant mitts to adjust vents to help prevent burns.
  • SAFE COOKING: Keep the fire under control. Manage flareups by adjusting grill height, using grill controls, or spreading out the coal bed. Keep baking soda within reach to control grease fires. Watch for blowing embers and have a fire extinguisher, a garden hose, or a bucket of sand handy to extinguish spark-triggered fires. Never attempt to move a hot grill.

“Home fires can be devastating, both financially and emotionally, because smoke and water damage often amplify the destruction to both the structure and its contents,” says McKendalll “While our SERVPRO-trained professionals are here to help you recover "Like it never even happened," if you do experience a structure fire, we believe that prevention is better than a cure. Fires and burn injuries caused by grills are not strictly a summer phenomenon. Nearly half of home grillers use their grill year-round, so it’s important to keep these safety guidelines in mind all year long.”

About June’s Featured “ SERVPRO Pro”

Donny McKendall, President
SERVPRO of Worcester & SERVPRO of Shrewsbury/Westborough

Drawing on generations of restoration knowledge and a commitment to excellence Donny has led the SERVPRO of Worcester team to new heights in capacity and capabilities.

A once young, rudimentary restoration service has developed into one of Central Massachusetts most reliable and capable full-service restoration companies.

Holding himself to the same high standards he sets for his team, Donny holds the following IICRC certifications: Applied Microbial Remediation Technician, Applied Structural Drying Technician, Commercial Drying Specialist, Fire and Smoke Restoration Technician, and Water Damage Restoration Technician.

About SERVPRO® of Worcester

The highly trained and certified professionals of SERVPRO of Worcester are experienced in cleaning and restoring a fire, mold or water-damaged building and its contents, including wall, ceiling and floor surfaces; furniture; fabric; fixtures and more. They also offer cleaning and restoration of special items, such as: HVAC duct systems; building exteriors; electronic equipment, including computers; and documents that have sustained water damage.

Additionally, SERVPRO® of  Worcester, is highly trained and experienced in biochemical spill remediation and decontamination. Adhering to proprietary SERVPRO protocols and recognized industry standards (CDC, RIA, IICRC) and using EPA approved cleaning products you can trust the professionals at SERVPRO® to deliver the highest standard of clean.

About SERVPRO®

Founded in 1967, the SERVPRO Franchise System is a national leader and provider of fire and water cleanup and restoration services and mold mitigation and remediation. SERVPRO's professional services network of more than 1,800 individually owned and operated Franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss situations. Providing coverage in the United States and Canada, the SERVPRO System has established relationships with major insurance companies and commercial clients, as well as individual homeowners.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 
(508) 757-7885

Is Your Property Ready For Whatever Could Happen?

6/1/2021 (Permalink)

AT SERVPRO® our priority is returning damaged property and items to their preloss condition. Whether natural or man-made, a disaster at one of your client’s facilities needs to be handled by professionals who understand the importance of your tenants’ safety. At SERVPRO® our teams are trained in helping manage both commercial and multi-family properties during the recovery process while maintaining the security and safety of the facility and tenants. Our professionals work hard and fast to minimize the interruptions for your tenants’ daily operations.

Our experience with property management companies has given us the ability to provide a variety of detailed services for the following types of facilities:

  • Multi-Level Commercial Buildings
  • Multi-Tenant Facilities
  • Shopping Malls
  • Apartment Complexes
  • Hotels
  • Industrial Facilities

When Damage Strikes, You Can Be Ruined or You Can Be Ready.

Many businesses have an emergency contingency plan in place, but few have a detailed understanding of how to get back into their buildings following a disaster. By developing a SERVPRO Emergency READY Profile  you minimize business interruption to your tenants’ daily operations by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

To access all of the SERVPRO® capabilities, services and additional benefits, visit https://ready.SERVPRO.com/ or call (508) 757-7885 to get started today.

Who Does the Hospitality Industry Call When Damage Strikes?

6/1/2021 (Permalink)

AT SERVPRO® we understand that keeping your guests satisfied is your top priority, and you can rest assured that you are ours. When disaster strikes at a hospitality facility, the help of a specialized team is critical in assuring that normal operations resume as quickly and safely as possible. Whether the cause is a coat hanger on a sprinkler head or a natural disaster, we work to efficiently isolate the damaged area so that basic functions can continue normally, and

guests can enjoy your services with minimal impact. Our professionals are trained to work with your management and maintenance teams to prioritize spaces and make sure that all areas are restored to your complete satisfaction.

Our experience in the hospitality industry has given us the ability to provide a variety of detailed services for the following hospitality facilities:

  • Hotels
  • Convention Centers
  • Casinos
  • Resorts
  • Entertainment Venues
  • Banquet Halls

When Damage Strikes, You Can Be Ruined or You Can Be Ready.

Many businesses have an emergency contingency plan in place, but few have a detailed understanding of how to get back into their buildings following a disaster. By developing a SERVPRO Emergency READY Profile for your business, you minimize disruption to your guests by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

To access all of the SERVPRO® capabilities, services and additional benefits, visit https://ready.SERVPRO.com/ or call (508) 757-7885 to get started today.

Ask A SERVPRO Pro | How Do I Prepare My Property for Severe Spring Weather?”

4/12/2021 (Permalink)

Ask a SERVPRO PRO words on a black & green background Here to Help® Our highly trained professionals are just a phone call away (508) 757-7885

In our April installment of “Ask a SERVPRO Pro” we speak with, Chuck Sargent, Business Development Representative & Senior Project Estimator at SERVPRO of Worcester. He is passionate about his work and holds multiple IICRC certifications including: Applied Microbial Remediation, Water Damage Restoration, and Odor Control.

The days are getting longer, temperatures are starting to climb, flowers are beginning to bloom. These are sure signs spring has sprung and with it comes spring weather.  We asked Chuck, “How Do I Prepare My Property For Severe Spring Weather?” This is what he had to say:

Spring weather can be unpredictable, swinging between warm and cold temperatures, clear skies and storms- often within the same day. When warm moist air collides with cool, dry air thunderstorms can occur, making them a common spring offender. Thunderstorms can bring lightning, flooding, and tornadoes. Dealing with the unknown can be a daunting task but with a little storm preparation you can protect your home and commercial property from severe spring weather. Planning ahead makes sense.

Know Your Risks & Sign Up For Weather Text Alerts

The more information you have, the easier it is to plan and prepare. The Federal Emergency Management Agency (FEMA) sends text messages to keep you updated emergency situations. There is a FEMA app you can download to your phone. Additionally, your local weather channels, radio stations and power companies have similar services that let you know what’s happening in your region- being forewarned is forearmed

Get Familiar with Your Insurance Coverage

Insurance coverage is a great way to prepare for the unexpected. Review your policy. Not all home owner’s insurance covers flood damage, familiarize yourself with your coverage. Know that if more is needed, it can take up to 30 days to take effect.

Inspect Your Property

When you take care of your property it can take care of you.
Be on the lookout for the following things:

  • Check the foundation of your basement and along exterior walls to see if there are signs of new or past leaks. If you do find cracks or leaks, it would be wise to have them assessed and repaired by a professional specializing in foundation repairs and waterproofing. Taking care of them now can prevent further damage.
  • Consider having your roof inspected - make sure it hasn’t sustained winter damage and is ready for spring storms.
  • Check the siding to see if it’s firmly in place
  • Look for tree branches extending over your driveway or property that could fall in a storm.
  • Downspouts need to be in place, gutters should be firmly attached and free of debris- check for sagging or leaking.
  • Loose patio furniture should be secured or pulled inside when a storm comes.
  • Make sure unattached structures (gazeboes, sheds, etc.) should be bolted securely to their foundation.

Check Your Sump Pump

If you have a sump pump, now is the time make sure it working properly and perform any needed maintenance. Make sure to clear all debris so it doesn’t impede function and ensure your back-up is in working order.

Prepare For A Power Outage
Sometimes extreme spring storms can lead to power outages.
Here are some tips to prepare for when the lights go out the lights go out: 

  • Fire up your generator and be sure it’s in good working order.
  • Plug all your electronics in to surge protectors just in case there’s a surge while power is being restored.
  • Charge your phones and any other electronic devices.
  • Fill the car and generator gas cans with fuel.

SERVPRO of Worcester knows being ready for severe spring weather means planning ahead, performing regular maintenance on your property and being watchful after weather events but should the unexpected occur we’re Here to Help® 24/7.

Floods and storms don’t wait for normal business hours, and neither do we. You can depend on an immediate response from our highly trained technicians, who are available 24 hours, seven days a week.  Faster to Any Size Disaster and just a phone call away (508) 757-7885

For more information on recovering from water damage caused by weather-related disasters,

https://www.SERVPROworcester.com/storm-flooding-restoration

About April’s Featured “ SERVPRO Pro”

Chuck Sargent, Business Development Representative | Senior Project Estimator
SERVPRO of Worcester 

Chuck is a dedicated Business Development Representative | Senior Project Estimator at SERVPRO of Worcester | SERVPRO of Shrewsbury/Westborough.

He is passionate about his work and holds multiple IICRC certifications including: Applied Microbial Remediation, Water Damage Restoration, and Odor Control.

About SERVPRO® of Worcester

The highly trained and certified professionals of SERVPRO of Worcester are experienced in cleaning and restoring a fire, mold or water-damaged building and its contents, including wall, ceiling and floor surfaces; furniture; fabric; fixtures and more. They also offer cleaning and restoration of special items, such as: HVAC duct systems; building exteriors; electronic equipment, including computers; and documents that have sustained water damage.

Additionally, SERVPRO of Worcester is highly trained and experienced in biochemical spill remediation and decontamination. Adhering to proprietary SERVPRO protocols and recognized industry standards (CDC, RIA, IICRC) and using EPA approved cleaning products you can trust the professionals at SERVPRO® to deliver the highest standard of clean.

For more information on SERVPRO of Shrewsbury/Westborough please contact Chuck Sargent at (508) 757-7885

About SERVPRO®

Founded in 1967, the SERVPRO Franchise System is a national leader and provider of fire and water cleanup and restoration services and mold mitigation and remediation. SERVPRO's professional services network of more than 1,800 individually owned and operated Franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss situations. Providing coverage in the United States and Canada, the SERVPRO System has established relationships with major insurance companies and commercial clients, as well as individual homeowners.

National Volunteer Week

4/8/2021 (Permalink)

Volunteer Icon, an outlineof a hand with a heart National Volunteer Week is April 18-24, 2021.

National Volunteer Week is April 18-24, 2021.

National Volunteer Week offers the opportunity for us all to celebrate, recognize, and encourage in volunteerism in our local and world community.

This year’s theme is: The Value of One, The Power of Many, which reflects on the awe-inspiring acts of kindness by millions of individuals and the magic that happens when we work together towards a common purpose.

This past year has been difficult for everyone but even in these unprecedented times we have seen people supporting family, friends, neighbors, and strangers. People have been standing up for their beliefs, and sharing insights on how to create a more just and equitable society.

The 2021 theme beautifully reflects the individual and collective efforts we have seen during the pandemic, and it sets the tone for re-imagining the next 20 years as the value of one act and the

power of many enables us to thrive together.

COVID-19 hasn’t slowed down the need for volunteers but it has altered how and where we can donate our time.  
While COVID-19 has limited some in-person volunteering opportunities your time and talents are of great value and need. VolunteerMatch has a COVID-19 response directory by geography of current opportunities for volunteers to help remotely or on-site. You may also want to check additional remote opportunities via United Nations Volunteers, a resource dedicated solely to matching virtual volunteers to much-needed support opportunities: https://www.onlinevolunteering.org/en Visit www.pointsoflight.org/nvwto find out more about National Volunteer Week and find out how you can make a difference.

Spring Can Deliver Severe Weather Surprises

4/6/2021 (Permalink)

SERVPRO Storm Services Icon- Spring weather can deliver severe weather surprises, it's important to plan in advanced.

Local SERVPRO property damage restoration specialist offers property owners tips about possible hazards and advance planning tools

Spring brings warmer weather, longer days, and a much anticipated break from winter. It also brings a very real threat of severe weather, according to disaster recovery specialist, Donny McKendall of SERVPRO of Worcester. “The frequent change in cold and warm temperatures in spring creates an elevated risk for severe weather across the country,” said McKendall . “Ranging from flooding rain in the Northwest to thunderstorms and tornadoes in the Southeast, spring weather can be unpredictable at best and downright dangerous at worst.” 

“When you give some thought to the types of hazards a spring storm could produce, you can begin to plan for the safety of your family as well as your home or business,” said McKendall. Depending on where you live, here are some of the ways a spring storm might damage your home or business:

  • Water damage caused by flooding from melting snow, foundation washouts from coastal storms, frozen pipes that burst, sump pumps that fail during power outages, torrential downpours, or faulty air conditioning condensation lines during a heat wave.
  • Fire damage caused by use of alternate emergency heat sources, sprinkler systems that fail due to freezing pipes, downed power lines, or environmental conditions leading to structure fires.
  • Wind damage caused by fallen trees and limbs, damage to siding and roofs, and downed power lines. 

 “Of course, most of these hazards don’t happen in isolation,” said McKendall. “For example, tornadoes and violent thunderstorms put property owners at risk for water, fire, and wind damage. It’s important to understand which hazards might affect your property and your family, and then take the proper steps to prepare.” 

McKendall suggests investigating resources available online from the U.S. Government’s “Ready” program at https://www.ready.gov/severe-weather and other free tools, like the SERVPRO READY app at https://ready.SERVPRO.com/home/mobileapp. Home and business owners can use this app to store essential contact and property information electronically, and then access it in seconds with a mobile device. Local business owners who also designate SERVPRO of Worcester as their disaster mitigation and restoration provider gain peace of mind from a no-cost assessment of their facility conducted by SERVPRO professionals, who then assist the owner in completing a comprehensive Emergency READY Profile® (ERP) to be stored in the READY app. 

“Because it’s difficult to predict when severe weather will strike – or what form it may take – it’s important to plan in advance,” said McKendall.

April Showers Also Bring a Good Chance to Get Some Spring Cleaning Done.

4/5/2021 (Permalink)

Hand washing window, spring time outside A clean environment is a healthy environment. SERVPRO® Can Help

April showers bring May flowers, and also a good chance to get in some spring cleaning!

Spring is a great time to sweep those winter blues away and freshen up your environment. The  professionals at SERVPRO® of Worcester can help.

In addition to air duct and HVAC cleaning, SERVPRO® of Worcester professionals are trained to use state-of-the-art equipment to remove soils hiding deep within your carpet, as well as focused stain removal. Other services to help with your spring cleaning include upholstery and drapery cleaning, hard floor cleaning and care, and deodorization. 

Residential Cleaning Services

Life happens. Kids spill drinks, pets have accidents and homes get dirty. SERVPRO® of Worcester has the expertise to provide a deeper clean than your basic house cleaning service.

Residential Cleaning Services include:

  • Carpet & Upholstery Cleaning
  • Air Duct Cleaning
  • Odor Removal
  • Sewage & Biohazard Clean Up
  • Trauma & Crime Scene
  • Vandalism & Graffiti

Our residential cleaning services can help to create a safe, clean and comfortable living environment for you and your family.

Learn About Our Residential Cleaning Services: https://www.SERVPROworcester.com/cleaning-services

Commercial Cleaning Services

When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, you should call SERVPRO® of Worcester for prompt service. We offer cleaning services ranging from cleaning restaurant hoods to removing biohazard contaminants. Our team the specialized training and products to get your property back to business.

Our Commercial Cleaning Services include the following:

  • Air Ducts and HVAC
  • Biohazard and Sewage
  • Trauma and Crime Scene
  • Carpet and Upholstery
  • Drapes and Blinds
  • Ceilings, Walls, and Hard Floors
  • Odor Removal and Deodorization
  • Vandalism & Graffiti 

A Clean workspace is a Healthy Workspace, you can rely on us to make your workplace shine.

Learn About Our Residential Cleaning Serviceshttps://www.SERVPROworcester.com/commercial-cleaning

A clean environment is a healthy environment. Improve your living and work spaces this spring. If you need a little help, do not worry! Your local SERVPRO® has all the tools to make your home or business sparkle in no time!

A Salute to First Responders

4/5/2021 (Permalink)

An American flag blowing in the wind SERVPRO® recognizes these and the countless other first responders in our communities for keeping our communities safe.

"When I was a boy, and I would see scary things in the news, my mother would say to me, “Look for the helpers. You will always find people who are helping.” This famous Mr. Rogers quote comes to mind when we celebrate first responders: those who arrive first on the scene of any disaster or emergency.

In the event of a disaster or emergency, there are many different agencies and people in your community who are ready to respond. Whether it is a house fire or a hurricane, we are thankful every day for these first responders.

Local fire and police departments, as well as Emergency Medical Technicians (EMTs), are often first on the scene of an emergency. In the U.S., there are more than 29,000 fire departments with 1,217,300 total firefighters, according to the U.S. Fire Administration website. The Bureau of Labor Statistics reports almost 245,040 EMTs and paramedics in total across the country. There are about 19,000 federal, state, county, and local law enforcement agencies, employing more than 875,000 fulltime sworn officers, according to the Uniformed Crime Reporting Program collected by the FBI.

When events such as natural disasters strike, different branches of the military are often a first line of response. The Army National Guard and Air National Guard, with over 354,000 soldiers, respond domestically when deployed by their state Governor, often during states of emergency from weather-related events. They can also be called upon during terrorist attacks or civil unrest or called overseas by the President of the United States. Active-duty soldiers can also be called upon for certain domestic events as well.

As a part of FEMA’s Community Emergency Response Team (CERT), these volunteers are trained to be prepared for any disasters that may affect your local area in an effort to support professional responders. CERT volunteers are trained in “basic disaster response skills such as fire safety, light search and rescue, team organization, and disaster medical operations,” according to FEMA. With more than 2,750 CERT programs, over 600,000 individuals have been trained nationwide. Teams are managed locally but supported nationally by FEMA.

SERVPRO® recognizes these and the countless other first responders in our communities for keeping our communities safe.

SERVPRO® of Worcester recognizes 10 years in community.

3/18/2021 (Permalink)

SERVPRO of Worcester 10 Year Anniversary “It’s exciting to be a part of the local community and celebrate this milestone with them."

Worcester,  MA March 2021-- SERVPRO® of  Worcester, a premier cleanup and restoration company, is celebrating 10-years of serving the Worcester community.

            “It’s exciting to be a part of the local community and celebrate this milestone with them. We take pride in being able to offer customers professional cleanup and restoration services,” said Donny McKendall owner of SERVPRO® of Worcester in Worcester. “It’s been a trying year for this community we call home, full of uncertainty and struggle. Through it all, we’ve seen our customers, friends and neighbors come together to support one another. They continue to show true strength in the face of adversity. Led by their example, we’ve been proud to do our part. We have continued to operate 24/7 throughout this pandemic and have been on the forefront of viral pathogen-cleaning in the fight against the spread of COVID. We are proud members of this community and look forward to continuing our service in the Worcester area.”  


            McKendall has been in business since March 2011 but his experience and commitment to the cleanup and restoration industry has been life-long. Inspired by his family’s SERVPRO® business McKendall spent years learning all the ins & outs of the restoration industry. Striking out on his own, he opened his first SERVPRO franchise, SERVPRO® of South Worcester, in 2011. He expanded to the Route 9/495 region when he added the SERVPRO® of Shrewsbury/Westborough franchise in 2016. He then added the SERVPRO® North Worcester franchise in 2019 and now services the entire city of Worcester and surrounding areas.  His commitment to the community and dedication to service were recognized in 2020 when SERVPRO of Worcester was voted “Best Cleaning Company” in the Worcester Telegram & Gazette’s 2020 Best of Central MA.

“SERVPRO is dedicated to the growth and development of our franchise teams. This milestone is a tribute to the hard work and effort of everyone at SERVPRO® of Worcester. We are proud of them for reaching this accomplishment,” said Rick Isaacson, Chief Executive Officer of SERVPRO Industries, LLC.

Insurance companies turn to SERVPRO seeking superior and timely restoration services, as well as commercial and residential property owners who require routine cleaning services. With more than 50 years of experience, the SERVPRO System’s time-tested techniques and proprietary cleaning products have earned SERVPRO Franchises a spot as a leader in the restoration and cleaning industry.

SERVPRO of Worcester is capable of cleaning and restoring a fire, mold or water-damaged building and its contents, including wall, ceiling and floor surfaces; furniture; fabric; fixtures and more. They also offer cleaning and restoration of special items, such as: HVAC duct systems; building exteriors; electronic equipment, including computers; and documents that have sustained water damage. SERVPRO of Worcester is highly trained and experienced in biochemical spill remediation and decontamination. Adhering to proprietary SERVPRO protocols and recognized industry standards (CDC, RIA, IICRC) and using EPA approved cleaning products you can trust the professionals at SERVPRO® to deliver the highest standard of clean.

Meet Our Team: https://www.SERVPROworcester.com/employee-photos

SERVPRO of Worcester voted 2020 BEST of CENTRAL MASS - Best Cleaning Company

For more information on SERVPRO of Worcester or SERVPRO of Shrewsbury/Westborough please contact Sean O’Neill at (508) 757-7885

March Community Spotlight: The Worcester Boys & Girls Club

3/17/2021 (Permalink)

Man and woman standing outside Boys Club front doors with  bags and boxes of food for donation We can all play a role in helping our community stay safe and healthy through the support of organizations like the Boys and Girls Club of Worcester.

Worcester, MA March, 2021 –The Boys & Girls Club of Worcester is dedicated to helping youth in our community, especially those in great need. For many of the children and families the club services life before the pandemic was challenging but now it is even more so.

In the past year the Boys & Girls Club has been working hard to meet a series of unique challenges. They were proud to designated by the Department of Early Education and Care as an emergency care site, providing childcare for the children of first responders, hospital personnel and essential workers. As a  Learning Division, they provide children with on-sight technology for remote learning and support their Licensed School Age program.  In addition to childcare and education support, the Club works to provide their kids and families with the resources needed to address food insecurities they may be facing in these unprecedented times.

We at SERVPRO know we can all play a role in helping our community stay safe and healthy through the support of organizations such as The Boys and Girls Club of Worcester. This month we were proud to donate to their food pantry. We look forward to offering our continued support in the future. We encourage you to consider helping however you can.

Here is a current The Boys & Girls Club Of Worcester Food Pantry Wish List Week Of Winter 2021

  • Household Cleaning Items
  • Dish Detergent
  • Laundry Detergent
  • Tissues, Napkins Or Paper Towels
  • Toothpaste, Floss & Mouth Wash
  • Men’s Hygiene Body Wash Products & Shaving Cream
  • Jelly Or Fluff
  • Soup Kid Friendly Flavors   Chicken & Stars  Or Chicken Noodle
  • Instant Potatoes
  • Boxed Instant Meal Kits (Pizza Or Tacos)
  • Canned Fruit Or Fruit Cups
  • Pancake Mix & Syrup
  • Kids Canned Meals (Ravioli & Beef A Roni)
  • Mayo , Oil, Salad Dressing, Ketchup & Mustard
  • Variety Of Pasta, Parmesan Cheese And Sauce
  • Powder Drink Mix (Ice Tea Or Lemonade )
  • Biscuit Baking Mix, Flour And Sugar
  • Baking Items (Muffin Mix, Cake Mix, Frosting Or Brownies)
  • First Aid Supplies

For more information supporting the Food Pantry please visit: https://www.bgcworcester.org/intervention-support/food-pantry

Interested in other ways you can show support for the Boys & Girls Club of Worcester? Please visit: https://www.bgcworcester.org/support-our-club

Ask A SERVPRO Pro: How Do I Prepare for the Spring Thaw?

3/16/2021 (Permalink)

Ask a SERVPRO PRO words on a black & green background Here to Help® Our highly trained professionals are just a phone call away (508) 757-7885

In this, our first installment of “Ask a SERVPRO Pro we speak with SERVPRO of Worcester’s Manager of Business Development, Sean O’Neill. Sean is a seasoned cleanup and restoration professional, holding IICRC certifications in Applied Microbial Remediation and Water Damage Restoration. 

We asked Sean, “How can we prepare for the spring thaw?” This is what he had to say:

It’ s been a long, cold winter. We are all looking forward to Spring, but  with it comes its own set of challenges. With rising temperatures, melting snow, the potential for spring storms & flooding the possibility for water damage climbs. The best way to prevent water damage is to be prepared.

Spring is known for its unpredictable weather. The thawing of snow and ice in spring can lead to water damage. Follow these tips to protect your home  or business:

  • Ensure drains take water away from your property and that they are not obstructed with debris.
  • Be sure to remove snow from around your property. This helps to prevent melting snow from draining into the building.
  • Consider having your roof inspected - make sure it hasn’t sustained winter damage and is ready for spring storms.
  • Check and maintain your gutters and downspouts. Backed up gutters and downspouts can overflow lead to water damage- make sure they are clear of debris and that water flows freely.
  • Check grading around home to ensure water is directed away.
  • Check your foundation for cracks. If you do find cracks, we would advise having them, assessed and repaired by professional specializing in foundation repairs and waterproofing.
  • Check that your sump pump is working. If your area is prone to floods, this can be your first line of defense against water damage caused by basement flooding.
  • Review your insurance. Not all home owner’s insurance covers flood damage, familiarize yourself with your coverage. Know that if more is needed, it can take up to 30 days to take effect.

SERVPRO of Worcester knows being ready for spring means getting your property prepared for the spring thaw, but should the unexpected occur we’re Here to Help® 24/7.

Floods and storms don’t wait for normal business hours, and neither do we. You can depend on an immediate response from our highly trained technicians, who are available 24 hours, seven days a week.  Faster to Any Size Disaster and just a phone call away (508) 757-7885

For more information on recovering from water damage caused by weather-related disasters,

https://www.SERVPROworcester.com/storm-flooding-restoration

About March’s Featured “ SERVPRO Pro”

Sean O’Neill, Manager of Business Development

SERVPRO of Worcester & SERVPRO of Shrewsbury/Westborough

Sean is the Business Development Manager for SERVPRO of Worcester and SERVPRO of Shrewsbury/Westborough. In addition to managing a team of Sales and Estimating professionals, Sean is responsible for the cultivation and maintenance of commercial and community relationships.

Sean is a business professional with over twelve years’ experience and has earned a 4-year Business degree from the University of Massachusetts-Dartmouth. Well versed in the cleanup and restoration industry, Sean is IICRC certified in Applied Microbial Remediation and Water Damage Restoration. 

About SERVPRO® of Worcester

The highly trained and certified professionals of SERVPRO of Worcester are experienced in cleaning and restoring a fire, mold or water-damaged building and its contents, including wall, ceiling and floor surfaces; furniture; fabric; fixtures and more. They also offer cleaning and restoration of special items, such as: HVAC duct systems; building exteriors; electronic equipment, including computers; and documents that have sustained water damage.

Additionally, SERVPRO of Worcester is highly trained and experienced in biochemical spill remediation and decontamination. Adhering to proprietary SERVPRO protocols and recognized industry standards (CDC, RIA, IICRC) and using EPA approved cleaning products you can trust the professionals at SERVPRO® to deliver the highest standard of clean.

For more information on SERVPRO of Worcester please contact Sean O’Neill at (508) 757-7885

About SERVPRO®

Founded in 1967, the SERVPRO Franchise System is a national leader and provider of fire and water cleanup and restoration services and mold mitigation and remediation. SERVPRO's professional services network of more than 1,800 individually owned and operated Franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss situations. Providing coverage in the United States and Canada, the SERVPRO System has established relationships with major insurance companies and commercial clients, as well as individual homeowners.

No Matter What March Has to Offer, SERVPRO® Has Your Storm Damage Needs Covered.

3/16/2021 (Permalink)

A variety of weather, inlcuding sun, rain & snow behind the words "We have your storm damage needs covered." We’ll make it “Like it never even happened,” and we’re just a phone call away, (508) 757-7885

It’s March in New England. The weather can best be described as… unpredictable. We could be in for the ice and snow of a winter storm, the flooding that could come from a quick thaw or the wind and rain spring storms can deliver. No matter what March has to offer, SERVPRO® has your storm damage needs covered.

You’ll Be In Good Hands Every Step of The Way

Sustaining storm damage to your home or commercial business can be a complicated endeavor. Not only is structural damage a possibility, but water and electrical damage could occur as well. Working with the right cleanup and restoration company can make all the difference in your recovery process. As storm repercussions continue to get more severe and complex, knowing you are in good hands every step of the way is invaluable?which is why you count on SERVPRO®.


Ready For Any Size Disaster

SERVPRO has been helping communities recover from disasters, both large and small, for many years and we are proud of the reputation we have built as an industry leader. We have the expandable resources to handle any size disaster. No matter how much of an area is impacted by a water, fire, or storm event, you can count on SERVPRO to help get your property back to its preloss condition. Because we have a national network of franchises, we can call for backup when needed to ensure we can scale our resources with exceptional service.

24/7/365- We’re Here to Answer Your Call

When you are dealing with storm, flood, and water damage, immediate action is crucial. 

We will respond to you quickly anytime day or night, 365 days a year. We understand how devastating it is to discover damage to your property, which is why we guarantee a prompt response no matter when you need us. From the moment we receive your call we begin assembling a team and dispatching them to you as quickly as possible.

SERVPRO® a Trusted Leader in the Water Restoration Industry

When you find yourself faced with storm, flood, and water damage you want the team you can trust. We have with the expertise, resources and equipment to handle the job. Our team of highly-trained professionals will work quickly to get your property back to normal. At SERVPRO we work to make it "Like it never even happened."

We Here to Get Your Commercial Property Back to Business. 24/7

3/15/2021 (Permalink)

SERVPRO 24/7 Neon sign on black background SERVPRO of Worcester is 24/7 and Ready for whatever happens®

SERVPRO of Worcester is 24/7 and Ready for whatever happens® We provide 24-hour emergency service and are dedicated to being faster to any-sized disaster. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

When It Comes To Your Commercial Property, Every Minute Counts.

There's never a good time for fire or water damage to strike your commercial property. Every minute spent cleaning up is a minute of lost revenue and productivity. When you find yourself in the need of professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business.

Learn more about our commercial services: 

Have Questions? Call SERVPRO of Worcester (508) 757-7885

Fire & Water Emergencies Don’t Work 9-5. That’s Why We Offer 24/7 Emergency Services.

3/15/2021 (Permalink)

SERVPRO 24/7 Neon sign on blackbackground Worcester Residents: We provide immediate service day or night!

Fire & water emergencies don’t follow a schedule. They can happen any time- day or night. This is why SERVPRO of Worcester provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. We are dedicated to being faster to any-sized disaster. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Here to Help® 24/7 Residential Services

In many cleaning and restoration situations, immediate action is needed. Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services

If you have a cleanup and restoration emergency, call SERVPRO of Worcester (508) 757-7885

Water Damage in Your Worcester Commercial Property? We’ve Got You Covered.

3/11/2021 (Permalink)

Two SERVPRO Techs inspecting a commercial space flood Commercial Water Damage or Flooding? We’ve Got You Covered. Call Us Today (508)757-7885

There is a never a good time for water damage to strike your Worcester business. Flooding and water damage in a commercial property can be complex and come with numerous issues that require a knowledgeable and flexible response. SERVPRO of Worcester has the training, experience, and equipment to handle your commercial flooding or water damage emergencies.

Water Damage in Commercial Properties Requires a Fast & Professional Response

When an emergency situation comes up, we’ll be there fast to provide the help you need. The professionals at SERVPRO of Worcester are trained to be mindful of legal and environmental concerns. We will strive to fully restore the damaged area while working within your budgetary constraints- understanding that every hour spent cleaning up is an hour of lost revenue and productivity. Whether your water emergency occurs in a small office building or big box store, you can count on us to be Faster to Any Disaster®.

About SERVPRO of Worcester

SERVPRO of Worcester specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Team of Highly Trained Professionals: https://www.SERVPROworcester.com/employee-photos

Learn More About Our Commercial Services:
https://www.SERVPROworcester.com/commercial-restoration-cleaning

SERVPRO of Worcester voted 2020 BEST of CENTRAL MASS - Best Cleaning Company

Water Damage or Flooding? Call Us Today (508) 757-7885

Sometimes April Showers Can Bring More Than May Flowers….Spring Weather Safety Tips

3/10/2021 (Permalink)

April Showers unbrella and rain We’ll make it “Like it never even happened,” and we’re just a phone call away, (508) 757-7885.

As we look towards spring, we’re reminded of the old proverb “April showers bring May flowers”. While it’s a poetic way of saying good things are on the way, it’s also a reminder that April can be a notoriously rainy month. In addition to those flower friendly showers, it can also be full of severe spring weather. This could include floods, heavy winds or even tornadoes.

Don’t leave disaster prep to chance. Check out these Spring Weather Safety Tips from ready.gov

Ready.gov Spring Weather Safety Tips

  • Flood insurance takes 30 days to take effect. Don’t wait until it’s too late. Purchase and review your plan now to protect your family for the future! www.ready.gov/financial-preparedness
  • Heavy rain to areas that have been experiencing drought can cause flash flooding. Learn how to prepare: www.ready.gov/plan 
  • Tornadoes can be extremely dangerous. Safe places include storm shelters and basements — but if not available, an interior room without windows can also be protective. If you receive a tornado warning, take shelter immediately! www.ready.gov/tornadoes
  • What does being Ready look like? When it comes to tornadoes, it means knowing your ‘safe place’ and practicing going there well before severe weather arrives. www.ready.gov/tornadoes
  • Severe weather can knock out power. Be prepared by gathering supplies for each household member.
  • Avoid carbon monoxide poisoning. Only use generators and grills outdoors and away from windows. Never heat your home with a gas stovetop or oven.
  • Backup power can keep you connected during an emergency. Have alternative power sources on hand to power your devices in case of a power outage.
  • Anywhere it rains, it can flood. Learn your risk level for floods by entering your address at https://msc.fema.gov/portal/search 

When you get more than April showers, SERVPRO of Worcester will be your May Flowers. We’ll make it “Like it never even happened,” and we’re just a phone call away, (508) 757-7885.

It’s Not Luck! It’s Being Prepared.

3/8/2021 (Permalink)

Family working together to preparing emergency kit We’re Here to Help if you do find yourself in an unlucky situation, We’ll make it “Like it never even happened.” 508-757-7885

This March Ready.gov  is running the “It’s Not Luck” campaign. The campaign uses Saint Patrick’s Day inspired graphics and themes to  remind us all, No one should rely on luck when it comes to being prepared for disasters and emergencies. Don’t leave disaster prep to chance.
We’ll be sharing content and social media posts throughout the month to show our support.

Ready.Gov Suggests These First Steps To Being Prepared:

Luckily (See what we did there?)  Ready.gov also shared these great tips:

  • Sign up for emergency alerts to receive life-saving information from your state and local municipality. www.ready.gov/alerts
  • Let your go kit be your lucky charm. Make a go bag today. www.ready.gov/kit
  • An insurance policy really can be your lucky charm. Get financially prepared www.ready.gov/financial-preparedness
  • During an extended power outage, ATMs and credit card machines may not work. Don’t rely on luck. Include cash in your emergency supply kit. www.ready.gov/financial-preparedness
  • Get prepared by having an emergency supply kit already stored. www.ready.gov/kit 
  • Learn how to shut off the utilities at home, including water, electricity, and gas.
  • Plan how you will leave and where you will go if you are advised to evacuate.
  • Remember your pets in your plans! www.ready.gov/evacuation 
  • Snap photos of important documents and save them online or in a secure place you can access during an emergency.
  • Set up group text lists so you can communicate with friends and family at the same time during emergencies.
  • Have external power sources available to charge phones and other devices in case of a power outage.
  • Create a budget that includes an emergency savings fund. www.ready.gov/financial-preparedness

We’re Here to Help if you do find yourself in an unlucky situation, We’ll make it “Like it never even happened,” and we’re just a phone call away, 508-757-7885

Winter Fires are Preventable: Fireplace Safety

2/16/2021 (Permalink)

While they often conjure up images of warmth and comfort, fireplaces (with chimneys, which also support wood stoves) also represent a significant source of home heating fires. Fireplaces or chimneys are involved in one out of three home heating fires. Creosote - a sticky, oily, combustible substance created when wood does not burn completely - rises into the chimney as a liquid and deposits on the chimney walls, and plays a role in 19 percent of all home heating fires each year.

The nonprofit National Fire Protection Association (NFPA) and the U.S. Fire Administration (USFA) are teaming up to reduce the risk of these and other home heating fires this December, January and February, when half of all U.S. home heating fires occur.  As part of their joint fire safety campaign, “Put a Freeze on Winter Fires,” both organizations say that chimneys should be inspected and cleaned annually by a qualified professional.

Keep anything that can burn at least three feet away from a fireplace, wood stove, or any other heating equipment, and create a three-foot “kid-free zone” around open fires. Also, make sure the fireplace has a sturdy screen to stop sparks from flying into the room, and never leave a fireplace fire unattended, particularly when children are present. Ashes should be cool before putting them in a metal container, and kept at a safe distance from your home.

Winter fires are preventable! For more heating fire safety advice from NFPA and USFA’s “Put a Freeze on Winter” campaign, visit www.nfpa.org/winter.

If you've had any amount of fire damage calling us is the first step toward restoration. 
When fire damage puts the things that matter most on the line, you need the very best help on the line as well. We’re a leader in giving control back to homeowners, property managers, and even entire communities after the ravaging effects of fire. So whether you’re responsible for 1,000 square feet or 100,000 – be ready for the worst with the very best: Your trusted, local SERVPRO® franchise professionals.

SERVPRO of Worcester, Faster To Any Size Disaster. (508) 365-6434

SERVPRO of Worcester SERVPRO of Shrewsbury/Westborough Welcomes New Business Development Representative.

2/15/2021 (Permalink)

portrait of a man glasses and tie Scott Swanson Business Development Representative | Project Estimator

Worcester, MA (Grassroots Newswire) February, 2021 -- SERVPRO of Worcester SERVPRO of Shrewsbury/Westborough, a premier cleanup and restoration company, welcomes Scott Swanson to their team, as our newest Business Development Representative | Project Estimator .  He will be responsible for serving our clients in Shrewsbury, Westborough and the surrounding areas.

            “Scott brings a wealth of industry, sales and customer service experience to his role at SERVPRO. I know he’ll be a great asset to our team.” said Sean O’Neill, Manager of Business Development at SERVPRO of Worcester SERVPRO of Shrewsbury/Westborough.

Previously, Scott has represented Standpoint Total Restoration for the Southeastern US. Standpoint provides catastrophic planning, mitigation and restoration services for the HOA industry nationwide. Scott also held executive sales and operational management positions for Sperlonga Data and Analytics as Senior Director of Sales; Fabric

Architecture Ltd. as North American Business Development Director; Comcast Communications as Director of Commercial Development, Treasure Coast Region Florida; Adelphia Communications as Division Vice President South East and Puerto Rico and TCI as Regional Director of Sales and Operations, TCI Great Lakes Division.

            “One of our most important priorities is to provide the very best support and service to our customers,” said Donny McKendall, owner of SERVPRO of Worcester, SERVPRO of Shrewsbury/Westborough. “The knowledge and skills Scott Swanson brings to the team will help us better serve our community and help ensure our customers’ satisfaction.”

            “I’m very excited to join the team at SERVPRO of Worcester, SERVPRO of Shrewsbury/Westborough,” said Swanson. “It’s a unique opportunity to put my years of industry and sales experience to use while helping people in a time of need.”

SERVPRO of Worcester SERVPRO of Shrewsbury/Westborough provides cleanup and restoration following a fire, water or even mold-related damage. Other services offered include, remediation, cleaning and restoration of special items, such as HVAC duct systems; building exteriors; electronic equipment, including computers and documents that have sustained water damage.

GoFundMe Created to Help Family Rebuild After Devastating Fire.

2/15/2021 (Permalink)

WORCESTER,MA — On the evening of February 13th a raging  five-alarm fire tore through a pair of three-decker apartment buildings on Jaques Avenue. Three family members perished and a total of 13 residents were displaced from the fire.

The Adams Family has suffered devastating loss- we offer our deepest condolences.

Woodrow Adams Jr. has  started a GoFundMe page to help the family rebuild.

In the wake of this tragedy, we encourage our community to come together in support of those suffering such unimaginable loss. We ask, please help if you can.

Adams Family Fire Relief Fund

https://www.gofundme.com/f/adams-family-fire-relief

For Additional Information:

Worcester Telegram & Gazette

MassLive

·    ‘He always taught me to be strong’: Worcester shares tears, hope in celebrating lives of 3 victims who died in Jaques Avenue fire·    After fatal Worcester fire, GoFundMe launched to help Adams family rebuild

Multigenerational Housing Fire Safety- Making Your Home Safe for the Whole Family.

2/15/2021 (Permalink)

Multigenerational housing is on the rise- the number of Americans living under the same roof with at least three generations has doubled since 1980.

It’s not unusual for three or more generations to live in the same household. According to estimates, between 50 and 62 million Americans live in a multigenerational home.

This kind of living arrangement provides a number of economic, family, and lifestyle benefits but  may also increase concerns about fire safety.

Home is where people are at greatest risk of fire.
According to the nonprofit National Fire Protection Association’s (NFPA) data, on average, seven people die in home fires each day. U.S. fire departments respond to roughly 360,000 fires each year. Home fires kill roughly 2,500 people per year.

NFPA and the U.S. Consumer Product Safety Commission recommend you take these simple steps to increase your safety at home.

  • Make sure your home has smoke alarms. You need a smoke alarm on every level, inside each sleeping room, and outside each separate sleeping area. Interconnect the alarms so when one sounds, they all sound.
  • Test your alarms at least once a month. Press each test button to make sure it is working.
  • Plan your home escape. Share the plan with everyone in the family and guests.
  • Smoke alarms may not wake up children. Older adults may not hear the smoke alarm. Assign someone to help children, older adults and people with disabilities escape.
  • Make sure your home has bright lighting in stairways to prevent falls.
  • Remove clutter to prevent trips and falls and allow for a quick escape.
  • Install handrails along the full length of both sides of the stairs.
  • The plan should include two ways out of every room and an outside family meeting place.
  • If there is a fire, get outside quickly and stay outside. Then call 9-1-1.
  • If you can’t get outside, call 9-1-1. Let the fire department know you can’t get outside. Wave a light-colored cloth or a flashlight form the window.
  • If there is smoke, use your second way out. If you must escape through smoke, get low and go under the smoke. 

Time and time again we have witnessed the life-saving impact of working smoke alarms and the effectiveness of making a plan to escape in case there is a fire.

If you have questions or concerns about smoke alarms or how to make a home escape plan, please contact your local Fire Department, or visit nfpa.org/public-education or  cpsc.gov/safety-education for more information.

Source: https://www.nfpa.org/Public-Education/Teaching-tools/Community-tool-kits/Fire-Safety-for-Multigenerational-Families-Living-Together

Reminder: Have Heating Equipment Cleaned & Inspected

2/15/2021 (Permalink)

As temperatures drop and home heating systems kick into gear, remember to get your home heating systems inspected and cleaned as soon as possible.  That’s a key message from the nonprofit National Fire Protection Association (NFPA) and the U.S. Fire Administration (USFA), who are teaming up to reduce the risk of home heating fires this December, January and February, when half of all U.S. home heating fires occur.

According to NFPA, home heating equipment is the second leading cause of U.S. homes fires; failure to clean heating equipment is the most common reason for these fires.

Through their joint winter fire safety campaign, “Put a Freeze on Winter Fires,” NFPA and USFA urge everyone to get their home heating systems inspected and cleaned annually by a trained professional, preferably before the start of the season. This will ensure that your home heating system is working properly, and can significantly reduce your risk to associated fires. If you have a chimney, make sure it’s also inspected and cleaned, if necessary, by a trained professional. Creosote - a sticky, oily, combustible substance created when wood does not burn completely - rises into the chimney as a liquid and deposits on the chimney walls, causing one-quarter of all home heating  fires.

Winter fires are preventable! For more heating safety advice from NFPA and USFA’s “Put a Freeze on Winter” campaign, visit www.nfpa.org/winter.

If you've had any amount of fire damage calling us is the first step toward restoration. SERVPRO of Worcester, Faster To Any Size Disaster. 508-365-6434

When fire damage puts the things that matter most on the line, you need the very best help on the line as well. We’re a leader in giving control back to homeowners, property managers, and even entire communities after the ravaging effects of fire. So whether you’re responsible for 1,000 square feet or 100,000 – be ready for the worst with the very best: Your trusted, local SERVPRO® franchise professionals.

A Healthy Work Environment is a Clean Work Environment

2/4/2021 (Permalink)

SERVPRO Headquarters Need help getting clean? Call the Clean Team at SERVPRO of Worcester.

Did you know decluttering your workspace can be good for you?

A clean environment is a healthy environment. As we look towards spring now is a great time to improve your workspaces. Here are a few tips and tricks to help you declutter your office.

  • Divide your workspace into zones. Determine how you want and need to use the space and set up zones for your daily functions. This will provide a foundation for a more efficient use of space.
  • Keep only what you need at arm's length. Boxes of pens, stacks of papers, and old coffee cups need to go. Rid your desk of visual clutter.
  • Create a daily system for organization. Consider creating hanging files or baskets.
  • Sort through your catch-all "junk" drawer. Go through your drawers every six weeks and clear out anything that is out of place or isn't being used.
  • Eliminate digital clutter by organizing your work inbox. Keep icons on your desktop to a minimum.

Feel like you need a little extra help? Your friends at SERVPRO of Worcester  have the tools to make your home or business sparkle in no time.

You Can Depend on the Clean Team: Faster to Any Size Disaster

2/4/2021 (Permalink)

SERVPRO Professionals in front of SEVRPO Truck CALL THE CLEANUP TEAM THAT IS FASTER TO ANY SIZE DISASTER (508) 757-7885

When disaster strikes, you can depend on SERVPRO of Worcester

There is no disaster that hits home quite like a disaster to your property, home, or business. When you have suffered a fire, water, or mold damage, you don’t have time to waste searching for a company to fix your property. When disaster strikes, you can depend on SERVPRO and their network of over 1,800 franchises in North America and Canada.

Whether the job is big or small, the professionals of SERVPRO will be there to help make it “Like it never even happened,” so you can get back to your home or business and on with your life.

We are the leader in giving control back to homeowners, property managers, and even entire communities after ravaging effects of water and fire disasters. So, whether you're responsible for 1,000 square feet or 100,000?be ready for the worst, with the very best. Your trusted, local SERVPRO franchise.

If you’re in need of cleanup and restoration services, call SERVPRO of Worcester.

Choose a Higher Standard of Clean. Certified: SERVPRO® Cleaned

1/14/2021 (Permalink)

Being open for business is just the beginning of our new journey moving forward. Employees may be hesitant to return to work and customers may wonder whether the businesses they patron are safe. The global COVID-19 pandemic has changed what it means to be clean. Are you ready to communicate to your customers and employees that you've chosen a higher standard of clean? Are you ready to be Certified: SERVPRO® Cleaned?

Certified: SERVPRO® Cleaned is a defensive program that SERVPRO® offers to commercial locations to address the current COVID-19 global pandemic. This is a level of clean that goes far beyond janitorial or carpet cleaning. This is proactive viral pathogen cleaning. When you choose Certified: SERVPRO® Cleaned, you, your employees, your customers, and your community can rest assured that you have selected a higher cleaning standard-you are Certified: SERVPRO® Cleaned.

As the #1 choice in cleanup and restoration, we stand on over 50 years of experience and expertise to help your business become Certified: SERVPRO® Cleaned. Beyond fire and water, SERVPRO® professionals are trained and experienced in biohazard decontamination and chemical spills-always adhering to the cleaning and decontamination standards set by the CDC and other local authorities.

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will help ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

Why take the risk? Call the professionals at SERVPRO®. We’ll work to make it “Like it never even happened.”

The Dreaded FLU SEASON

1/6/2021 (Permalink)

Influenza (flu) is a contagious respiratory illness caused by influenza viruses. It can cause mild to severe illness. Serious outcomes of a flu infection can result in hospitalization or death, according to the American Red Cross.

Seasonal flu in the United States occurs in the fall and winter months. While influenza viruses circulate year-round, most of the time flu activity peaks between December and February, but activity can last as late as May.

Flu viruses are spread by droplets made when people with the flu cough, sneeze, or talk. These droplets can land in the mouths or noses of people nearby or be inhaled into their lungs.

Healthy habits to help prevent the flu include getting vaccinated, avoiding close contact with others, staying at home when you're sick, covering your mouth and nose, washing your hands, avoiding touching your eyes, nose, and mouth, and practicing other good health habits.

Stay informed about public health recommendations related to the flu by visiting the CDC website.

HOW CRITICAL ARE THE FIRST 24 HOURS?

1/6/2021 (Permalink)

Fire or water losses, even smaller incidents, can result in costly claims over time. The longer smoke, soot, or moisture have to permeate contents and structural components, the more secondary damage one can expect to encounter.

SERVPRO® professionals have been performing fire and water cleanup and restoration services for nearly 50 years. Experience has shown that fast, appropriate action delivered within the first 24 hours can dramatically reduce secondary damage. Smoke and soot have less time to chemically interact and damage or destroy contents, and moisture is prevented from spreading and breaking down structural components or promoting the growth of mold and mildew.

Offering 24-hour emergency services, SERVPRO® professionals are committed to responding to fire and water claims during the most critical time period following a loss. Usually onsite in less than four hours, SERVPRO® arrives prepared to begin emergency mitigation services to help prevent secondary damage to the structure and contents.

SERVPRO® utilizes specific industry technology designed for the collection and reporting of claims information for the insurance industry. SERVPRO® professionals can quickly gather the necessary information an adjuster will need to authorize the cleanup and restoration process. The end result is a better, more informed decision-making process, which can speed up the cleanup and restoration of the policyholder's property.

The objective of critical response is to help return homeowners and business owners' properties back to its preloss condition while also controlling claims costs. Your local SERVPRO® franchise can provide the emergency service, mitigation, cleanup and restoration experience and industry-specific technology to help you accomplish these goals. When a policyholder experiences a fire or water loss, even those that fall under the deductible limit or are excluded under their policy, reach out to your local SERVPRO® team to help protect their property  and contents now and in the future.

ARE YOU WINTER WEATHER READY?

12/8/2020 (Permalink)

Close up image of ice When winter weather strike, SERVPRO of Worcester Strikes back!

Are you prepared for the upcoming cold weather? Cold weather can have a huge impact on your home or business if you are not ready for it. From heavy rain and freezing temperatures to damaging winds, sleet, or snow, all can cause serious and costly property damage. While you cannot control the weather, you can take steps to be prepared and help take the sting out of winter weather. To help prevent costly damages due to weather, consider taking the following precautions to protect your property before colder weather hits.

  • Check your business property for downed tree limbs and branches. Wind, heavy rain, ice, and snow can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.
     
  • Roofs, water pipes, and gutters should all be inspected to help ensure they are in proper order. Gutter downspouts should be directed away from your building. Clear gutters of debris that may have gathered during the fall. Leaves and other obstructions can cause a damming effect, which can lead to roof damage and interior water problems.
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate a potential flood hazard.

  • Inspect all handrails, stairwells, and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.
  • Protect water pipes from freezing by simply allowing water to drip when temperatures dip below freezing. If pipes are under a cabinet, leave the cabinet doors open, allowing warm inside air to circulate around the pipes. If the building has outdoor faucets, consider shutting water off at the main valve in the basement or crawl space. Once the valve is off, open the outdoor faucet to ensure it drains, preventing any remaining water from freezing in the pipe.
  • Ask your local SERVPRO® franchise professionals about completing an Emergency READY Profile® (ERP) for your business. The ERP is a no cost assessment of your facility and provides you with a plan to get back in business faster following a disaster. Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire, or an area flood. The best time to plan for such events is not when the event happens, but well beforehand. No one ever plans on a disaster, but now, you can plan and prepare for it.

When winter weather strikes, SERVPRO of Worcester Strikes back! We’ll make it “Like it never even happened,” and we’re just a phone call away, 508-365-6434.

Celebrate Safely This Holiday Season

12/8/2020 (Permalink)

Smiling Gingerbread men The professionals at SERVPRO of Worcester wish you a safe and happy holiday season.

Pretty lights, candles, and decorations are just a few of the items bringing charm and cheer to the holiday season—however, if they are not used carefully your holidays may go from festive to frightening.

The American Red Cross offers the following safety tips to help greatly reduce the fire risk in your home or business this holiday season.

  • Place Christmas trees, candles, and other holiday decorations at least three feet away from heat sources like fireplaces, portable heaters, radiators, heat vents, and candles.
  • Make sure light strings and other holiday decorations are in good condition. Do not use anything with frayed electrical cords and always follow the manufacturer’s instructions.
  • Always unplug tree and holiday lights before leaving the property or going to bed.
  • Never use lit candles to decorate a tree. Always extinguish candles before leaving the room or before going to bed.
  • Use only sturdy tree stands designed to not tip over. Keep curious pets and children away from Christmas trees.
  • Keep anything that can catch on fire—like pot holders, oven mitts, wooden utensils, paper or plastic bags, food packaging, and towels or curtains—away from your stove top.
  • Designate one person to walk around your property to ensure all candles and smoking materials are properly extinguished after guests leave.

Holiday Reminder from The American Red Cross:

“IF YOU WILL BE TRAVELING THIS HOLIDAY SEASON, LEAVE THE HEAT ON IN YOUR HOME, SET TO A TEMPERATURE NO LO LOWER THAN 55° F.”

The professionals at SERVPRO of Worcester wish you a safe and happy holiday season.

Source: redcross.org

National Influenza Vaccination Week

12/7/2020 (Permalink)

There's still time to get your flu shot. We all #FightFlu There's still time to get your flu shot. We all #FightFlu

DECEMBER 6-12, 2020: National Influenza Vaccination Week

Starting in 2005, the Center for Disease Control (CDC) established the National Influenza Vaccination Week to highlight the importance of continuing flu vaccination throughout the holiday season and beyond.

During the 2018-2019 flu season, the CDC estimates the flu caused 49 million flu-related illnesses (more than the combined populations of Texas and Florida), 960,000 flu hospitalizations (more than the number of staffed hospital beds in the United States), and 79,000 deaths (more than the average number of people who attend the Super Bowl each year.)

If you’ve already gotten the flu this season, you should still get vaccinated to protect yourself against other strands of the flu. People with a high risk of complications from the flu include young children, pregnant women, people with certain chronic health conditions, and people over the age of 65. Get a flu shot today to protect yourself and your loved ones.

There is still time to #SleeveUp and get vaccinated!
Find a vaccination location near you: vaccinefinder.org/external icon 

The Behavior of Smoke

11/12/2020 (Permalink)

Smoke on a black background If your home or business suffers fire or smoke damage, contact SERVPRO® of Worcester to help make it “Like it never even happened.”

The damage to your property following a fire can often be complicated due to the unique behavior of smoke. There are two different types of smoke: wet and dry. As a result, there are different types of soot residue after a fire.

The professionals of SERVPRO® of Worcester are thoroughly trained in fire cleanup and restoration and know the different types of smoke and their behavior patterns. Knowing this information is vital to proper restoration. Before restoration begins, the professionals of SERVPRO® of Worcester will survey the loss to determine the extent of impact from fire, smoke, heat, and moisture on the building materials and its contents. The soot will then be tested to determine which type of smoke damage occurred. Pretesting determines the proper cleaning method and allows your local SERVPRO® of Worcester professionals to focus on saving your precious items.

Your local SERVPRO® of Worcester professionals know smoke can penetrate various cavities within the structure, causing hidden damage and odor. Their knowledge of building systems helps them investigate how far smoke damage may have spread. The following points are additional facts you may not know about smoke.

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Types of Smoke

  • Wet Smoke. (Plastic and Rubber) Low heat, smoldering, pungent odor, sticky, and smeary. Smoke webs are more difficult to clean.
  • Dry Smoke. (Paper and Wood) Fast-burning, high temperatures; heat rises, therefore smoke rises.
  • Protein Fire Residue. (Produced by evaporation of material rather than from a fire) Virtually invisible, discolors paints and varnishes, extreme pungent odor.
  • Fuel Oil Soot. (Furnace puff backs) While “puff backs” can create havoc for homeowners,

SERVPRO® franchise professionals can, in most cases, restore the contents and structure quickly.

  • Other Types. (Tear gas, fingerprint powder, and fire extinguisher residue) Special loss situations require special care.

The professionals of SERVPRO® of Worcester are trained to handle even the toughest of losses. If your home or business suffers fire or smoke damage, contact SERVPRO® of Worcester to help make it “Like it never even happened.”

4 Ways You Can Help During COVID-19- A Holiday Guide

11/12/2020 (Permalink)

These are unique times. This year has been filled with new physical, social and financial challenges. As we enter the holiday season, many of us are finding ourselves wanting to join together, to help our neighbors and communities. We also find ourselves wondering how to do that in the current COVID-19 environment while still maintaining social distancing.

Here are 4 Ways You Can Help During COVID-19:

  1. Donate Blood
    Right now, there is a critical need for blood. The American National Red Cross urgently needs blood donors to maintain a sufficient and stable blood supply.

    Healthy donors can schedule an appointment here: https://www.redcrossblood.org/donate-blood/dlp/coronavirus–covid-19–and-blood-donation.html
  2. Local Food Bank Donations
    Local Food Pantries are in need of healthy food donations & financial support to meet the increasing demand for providing emergency food boxes, drive-thru pantries, and long-term support to help feed people in response to COVID-19. 

    For information on donating to local food pantries visit: https://foodbank.org/donate/donate-food/
  1. Support Local Business
    Social media can be a powerful tool-utilizing your own communities of influence can be a valuable support to small businesses. Share stories, post about a fundraising drive, and write reviews for local restaurants and retailers. Neighborhood Facebook pages have a become a particularly helpful way for people to call out their favorite small businesses in town to support. Give back in whatever way you can-share information on social media, shop local, tip or buy gift cards. These will all help your community of small businesses.

    Check out our blog to learn more about supporting local business: https://www.SERVPROworcester.com/blog/post/228767/community/supporting-locally--diversely-owned-businesses-is-supporting-the-community-we-call-home
  1. Online and On-site Volunteer Opportunities
    While COVID-19 has limited some in-person volunteering opportunities your time and talents are of great value and need. VolunteerMatch has a COVID-19 response directory by geography of current opportunities for volunteers to help remotely or on-site. You may also want to check additional remote opportunities via United Nations Volunteers, a resource dedicated solely to matching virtual volunteers to much-needed support opportunities: https://www.onlinevolunteering.org/en

Your friends at SERVPRO of Worcester wish you a safe and happy Thanksgiving and holiday season.

Safety First Before the Feast

11/2/2020 (Permalink)

Text on printed background- Safety Before the Feast Your friends at SERVPRO of Worcester wish you a safe and happy Thanksgiving and holiday season.

Each November, families gather to celebrate Thanksgiving by preparing a delicious feast, but if you don’t practice safe cooking habits, your happy holiday could quickly become hazardous in a blink of an eye. According to the NFPA, cooking is the main cause of home fires and injuries, with the Thanksgiving holiday being the peak day for cooking related fire emergencies. Review the following safety tips to help ensure you can enjoy a safe holiday.

  • Never leave cooking food unattended. Stay in the kitchen while frying, grilling, or broiling food. If someone must leave the kitchen for even a short period of time, they should turn off the stove.
  • Check food regularly while cooking and remain in the home while kitchen equipment is in use. Use a timer as a reminder that the stove or oven is on.
  • Keep small children away from the cooking area. Enforce a “kid-free zone” and make them stay at least three feet away from the stove and oven.
  • Keep anything flammable like pot holders, oven mitts, wooden utensils, paper or plastic bags, food packaging, and towels away from the stove, oven, or other appliances in the kitchen that generates heat.
  • Do not wear loose clothing or dangling sleeves while cooking.
  • Clean cooking surfaces on a regular basis to prevent grease build-up.
  • Purchase a fire extinguisher to keep in the kitchen year round. Contact the local fire department for training on the proper use of fire extinguishers if you are unsure.
  • Always check the kitchen before going to bed or leaving the home to make sure all kitchen appliances like stoves, ovens, and toasters are turned off.
  • Install a smoke alarm near the kitchen, on each level of the home, near sleeping areas, and inside and outside of bedrooms. Use the test button to check it is working properly every month. Replace the batteries at least once a year.

Your friends at SERVPRO of Worcester wish you a safe and happy Thanksgiving and holiday season.

Source: National Fire Protection Association

October Is Breast Cancer Awareness Month – How Will You Join the Cause?

10/13/2020 (Permalink)

Pink Breast Cancer Awarness Ribbon SERVPRO of Worcester Urges You to Keep Fighting!

Breast Cancer Awareness Month  is an annual international health campaign organized by major breast cancer charities every October to increase awareness and raise funds for research, prevention, diagnosis, treatment and ultimately to find a cure. The campaign also offers information and support to those affected by breast cancer.

At some point in our lives most of us will be touched by cancer -it may be our own battle or that of  someone close to us. The bottom line, we all have a vested interest in this battle. How will you join the cause?

Five Ways You Can Support The Fight Against Breast Cancer

1. Konw the Facts- Educate Yourself and Others

Anyone can be affected by cancer but, the fact remains, the majority of patients never expected to receive a cancer diagnosis until it happened. Arm yourself with the important information on how to prevent and survive breast cancer. Learn the facts and share the facts. Learn More Here.

2. Volunteer: Donate Your Time

By volunteering your time with an organization like the Breast Cancer Charities of America (BCCA) and Susan G. Komen, you are helping women and men prevent, battle, and survive breast cancer!

3. Start a Fund Raiser: Together We Can End Breast Cancer

Start fundraising to honor a loved one, survivor, and help children and their families who are still battling cancer

When you become a fundraiser, you can create your own account, join or start a team, and get others involved!  Start Fundraising 

4. Wear PINK and share your #PinkPose.

You can easily help raise awareness for breast cancer by adding a touch of pink to your wardrobe and #PinkPose!

  • Take a photo of you or with your friends, family, co-workers, team, etc. while wearing PINK!
  • Share the photo on Facebook, Twitter or Instagram
  • Use the hashtag #PinkPose
  • Tag 3 friends and ask them to take and share their #PinkPose online

5. Spend wisely – Make Sure Money is Going Where it Can Do the Most Good.

There is no shortage  of organizations promoting  breast cancer awareness in October. Unfortunately, some companies only see this as a marketing opportunity. Before buying from a retailer that claims to support breast cancer initiatives, be sure to know exactly where the money is going. Shop Pink or Shop Komen today!

For More Information on Breast Cancer Awareness:

Learn More about Volunteer Opportunities, visit BCCA or Susan G Komen.

For Shopping Resources visit Shop Pink or Shop Komen today!

PREPAREDNESS FOR PETS

10/12/2020 (Permalink)

Big, Happy Bernese Mountain Dog There are several things you can do to keep your pets safe and well during an emergency.

Have you accounted for Fido or Lucy when emergency planning? 

Pets are just as important as any family member to most people, so why would you not make them a part of your preparedness planning? There are several things you can do to make sure they stay safe as well during an emergency.

Pet Emergency Kit

Ready.gov/animals lists the below items as essential to building your Pet Emergency Kit.

Food.

At least a three day supply in an airtight, waterproof container.

Water.

At least three days of water specifically for your pets.

Medicines and medical records.

Important documents. Registration information, adoption papers and vaccination documents. Talk to your veterinarian about microchipping and enrolling your pet in a recovery database.

First aid kit. Cotton bandage rolls, bandage tape and scissors; antibiotic ointment; flea and tick prevention; latex gloves, isopropyl alcohol and saline solution. Including a pet first aid reference book is a good idea too.

Collar or harness with ID tag, rabies tag and a leash.

Crate or pet carrier.

Have a sturdy, safe crate or carrier in case you need to evacuate. The carrier should be large enough

for your pet to stand, turn around and lie down.

Sanitation.

Pet litter and litter box if appropriate, newspapers, paper towels, plastic trash bags and household chlorine bleach.

A picture of you and your pet together.

If you become separated, a picture of you and your pet together will help you document ownership and allow others to assist you. Add species, breed, age, sex, color and distinguishing characteristics.

Familiar items.

Familiar items such as treats, toys and bedding can help reduce stress for your pet.

Evacuations

While practicing fire escape or evacuation plans, be sure to include pets. If an evacuation happens, don’t leave pets behind as they can be lost or injured.

Identification

Microchipping pets is a great way to locate them. Most veterinary clinics and shelters have scanners that will read the microchip information to help find a pet’s owners.

Be sure to take four-legged friends into consideration when planning for emergencies. Visit ready.gov/ animals for further tips and safety precautions to think about for you or your insured’s families’ pets, or your tenants’ pets’ during a disaster.

SERVPRO® of Worcester wishes you a safe and happy fall season.

Source: National Fire Protection Association

Keep Fall Fire Free

10/8/2020 (Permalink)

Fall Porch Decoartions The professionals at SERVPRO® of Worcester wish you a safe and happy fall season.

The fall season brings cooler temperatures, beautiful colors, and an abundance of outdoor activities. Plan ahead this season to help ensure it is safe and fire-free.

  • Fall decorations, like dried flowers and cornstalks, are highly flammable. Keep these and other decorations away from open flames and heat sources, including light bulbs and heaters.
  • Keep emergency exits clear of decorations no nothing blocks escape routes.
  • Teach children to stay away from open flames. Be sure they know how to stop, drop, and roll if their clothing catches fire.
  • Remember safety first when choosing a Halloween costume. Consider avoiding billowing fabric.
  • It is safest to use a flashlight or battery-operated candle in a jack-o-lantern. Use extreme caution if using a real candle.

Facts and information provided by the National Fire Protection Association, nfpa.org.

The professionals at SERVPRO® of Worcester wish you a safe and happy fall season.

About SERVPRO® of Worcester

When fire or water damage puts the things that matter most on the line, you need the very best help on the line as well. That’s why knowing the easiest ways to contact SERVPRO® is so important.

Just go to SERVPROworcester.com on your mobile phone or call 508-757-7885 to get the team that’s faster to any size disaster.

We’re a leader in giving control back to homeowners, property managers, and even entire communities after the ravaging effects of water or fire. So whether you’re responsible for 1,000 square feet or 100,000 – be ready for the worst with the very best: Your trusted, local SERVPRO® franchise professional.

"SERV"e Up Fire Safety in the Kitchen- Fire Prevention Week 2020

10/5/2020 (Permalink)

cartoon firedog standing at a kitchen stove Serve Up Fire Safety In the Kitchen NFPA Fire Prevention Week Oct. 4-10, 2020

October is Fire Prevention Month and an excellent time to examine the emergency preparedness plans for your home and business, including your fire escape plan. Do you have a fire escape plan? Have you changed your smoke alarm batteries within the last year? Are you prepared for whatever happens?

The National Fire Protection Association (NFPA) sets aside a designated week each October to focus on fire prevention. Fire Prevention Week is October 4-10, 2020. The 2020 theme is, “Serve Up Fire Safety in the Kitchen!” This topic works to educate everyone about the simple but important actions they can take to keep themselves, and those around them, safe in the kitchen.

Did you know? Cooking is the number one cause of home fires and home fire injuries, according to NFPA. Unattended cooking is the leading cause of fires in the kitchen. NFPA notes that once a fire alarm goes off “you could have less than two minutes to get out safely,” yet only 8 percent of people surveyed said getting out was the first thought they had after hearing a fire alarm go off. Creating, implementing, and practicing a fire escape plan for your home or business may be the difference between safety and tragedy. Make a plan today!

As the #1 choice in cleanup and restoration, SERVPRO® stands on over 50 years of experience and expertise to help ensure you stay safe, informed, and ready for any disaster that comes your way.

The time to prepare is now. Call your local SERVPRO® of Worcester professionals to make sure your home and business are "Ready for whatever happens."

Learn more:

Fire Prevention Week is October. 4 – 10 https://www.nfpa.org/fpw

KITCHEN CAUTIONS

10/5/2020 (Permalink)

Fire Damage from a kitchen fire The leading cause of fires in the kitchen is unattended cooking. It’s important to be alert to prevent holiday cooking fires.

Each year, around the holidays, families gather together to celebrate by preparing a delicious feast. However, not everyone practices safe cooking habits.

According to the National Fire Protection Agency, cooking fires are the number one cause of home fires and injuries. The leading cause of fires in the kitchen is unattended cooking. It’s important to be alert to prevent holiday cooking fires.

  • Be on alert! If you are sleepy or have consumed alcohol, do not use the stovetop or oven.
  • Stay in the kitchen while you are frying, grilling, boiling, or broiling food.
  • If you are simmering, baking, or roasting food, check it regularly, remain in the kitchen while the food is cooking, and use a timer to remind you that you are cooking.
  • Keep anything that can catch fire, like oven mitts, wooden utensils, food packaging, or hand towels, away from the stovetop.

If you have a cooking fire, consider the following safety protocols to help keep you and your family safe.

  • Just get out! When you leave, close the door behind you to help contain the flames.
  • Call 9-1-1 or the local emergency number after you get out safely.
  • For an oven fire, turn off the heat and keep the oven door closed.
  • If you try to fight the fire, be sure others are getting out and you have a clear path out.
  • Keep a lid nearby when you’re cooking to smother small grease fires. Smother the fire by sliding the kid over the pan and turn off the stovetop. Leave the pan covered until it is completely cooled.

SERVPRO®  of Worcester wishes you a safe and happy fall season.

Source: National Fire Protection Association

SERVPRO of Worcester and The Boys & Girls Club of Worcester First Annual Summer BBQ

9/8/2020 (Permalink)

SERVPRO Team under a SERVPRO Tent, next to Boys and Girls Club van, setting up for a BBQ It was far from your typical BBQ, we loved every minute of it and we can’t wait to do it again next year!

Worcester, MA August 27, 2020 The Boys & Girls Club of Worcester has worked so hard this summer serving our community’s children and their families. We wanted to do something to celebrate their efforts, say thank you and offer a little bit traditional summer fun to the club’s children and staff.

What better way to celebrate the end of summer than a BBQ? We brought the grill, the food, a tent to stay dry and a lot of love for our community. Being prepared is what we do, masks and gloves on, we set up a BBQ station outside the club. Our team worked hard cooking and plating food. It was SERVPRO's great pleasure to be of service. Even the on/off rain, sometimes coming in down pours wasn’t enough to dampen spirits. We’re SERVPRO, we know a thing or two about dealing with water and storms.

The Boys and Girls Club of Worcester staff made did an amazing job making sure all responsible socially distanced protocol was followed. They made sure that the food got to where it needed to be, everyone was served and most importantly that their kids were well cared for.

Hearing the excited shouts of “thank you” from happy kids inside, knowing that we were able to offer a little taste of “back to normal” with something as simple as hotdogs & hamburgers  made this one of the best days our team has had this summer.

It was far from your typical BBQ, we loved every minute of it and we can’t wait to do it again next year!

To learn more about ways you can support The Boys and Girls Club please visit: https://www.bgcworcester.org/support-our-club

When it Comes to Portable Fire Extinguishers Remember “PASS”

9/4/2020 (Permalink)

Portable fire extinguishers can be life and property saving tools when used correctly. In order to operate an extinguisher, the National Fire Protection Association (NFPA) suggests remembering the word PASS:

Pull the pin. Hold the nozzle pointing away from you and release the locking mechanism. There’s usually a thin plastic tamper seal holding this pin in place, and it easily breaks when you pull out the pin.

Aim low. Point the extinguisher at the base of the fire. You must direct the extinguishing media towards the material that is actually burning so it can extinguish the flame

Squeeze the lever slowly and evenly. An extra word of caution; if you are using a CO2 extinguisher, avoid touching the horn-shaped discharge nozzle, as it can cause frostbite

Sweep the nozzle from side-to-side across the base of the fire as you approach, to make sure the extinguishing media completely covers the burning material and puts out the fire.

Read the instructions on the fire extinguisher and become familiar with them before a fire breaks out. Remember, extinguishers do have limitations. It is also important to ensure you have the correct type of extinguisher for your facility. To find more information on choosing the appropriate class of extinguisher, please visit the NFPA website at nfpa.org.

Additional Portable Fire Extinguisher Training Resources:

If you've had any amount of fire damage calling us is the first step toward restoration. SERVPRO of Worcester, Faster To Any Size Disaster. 508-757-7885

“Disasters Don’t Wait. Make Your Plan Today.” September Is National Preparedness Month

9/4/2020 (Permalink)

Local SERVPRO disaster mitigation specialist says the COVID-19 pandemic is a tough reminder that “Disasters Don’t Wait. Make Your Plan Today.”

Worcester, MA (Grassroots Newswire) September 2, 2020 - Each year, the Federal Emergency Management Agency (FEMA) designates September as National Preparedness Month to promote the importance of family and community disaster planning. This year’s theme, “Disasters Don’t Wait. Make Your Plan Today,” resonates strongly as local communities and communities around the world battle the ongoing COVID-19 pandemic. For disaster mitigation specialists like Donny McKendall of SERVPRO® of Worcester, the scope and impact of the COVID-19 pandemic on all aspects of everyday life, health, and well-being have magnified the importance of SERVPRO’s ongoing message to the communities it serves: When disaster strikes, preparedness is the best defense.

“Before COVID-19 exploded into a global crisis, ‘disaster preparedness’ for the everyday home or business owner was largely dictated by the hazards unique to their location or their business,” said McKendall. “For some, that meant preparing for hurricanes and water damage; for others, tornadoes, flooding, wind damage, or even wildfires. But COVID-19 taught us that everyone – individuals and business owners alike – needs to be prepared for a national emergency that may disrupt food and medical supplies, transportation systems, schools, businesses, and every single aspect of everyday life that we take for granted. We’ve learned that, no matter where you live or work, in addition to your ‘disaster’ preparations, making certain that you have a stock of some basic items on hand can make a huge difference if a national or global event suddenly disrupts – or even stops – everyday life.”

McKendall emphasizes that everyone still needs to have a disaster preparedness plan in place. FEMA provides easy-to-use disaster planning guidelines at https://www.ready.gov, and home and business owners both can take advantage of free tools like the SERVPRO READY app at https://ready.SERVPRO.com/home/mobileapp. The app stores essential contact and property information electronically where it can be accessed with a mobile device in seconds if disaster strikes. Local business owners can take an additional preparedness step by designating SERVPRO of Worcester as their disaster mitigation and restoration provider. SERVPRO professionals will conduct a no-cost assessment of the facility and assist the owner in completing a comprehensive Emergency READY Profile® (ERP) to be stored in the READY app.

But, McKendall says, COVID-19 has taught us we need to rethink and add to our disaster-preparedness toolkits. “We are all still struggling with a ‘disaster’ that has disrupted not only our lives and our jobs, but our entire community, our society, and the supply chain that we depend on.” While in retrospect, the shortages of some of these items have become the stuff of urban legend, McKendall says it’s a good idea to stockpile a supply of items for which there are no easy substitutes. “Toilet paper; yeast and flour for breadmaking; detergents; canned foods, fruits, and vegetables; pet foods and cat litter; fresh dairy items; diapers; and a host of other items were in short supply for weeks at the beginning of the crisis,” said McKendall. “Think back on those weeks and keep a supply of the things that you just don’t want to do without – along with some shelf-stable dairy items, dried beans, and frozen meals. Use them before they expire but be sure to replace them.”

The disaster remediation specialists at SERVPRO of Worcester extend their sincere sympathy to those who have lost loved ones or have been otherwise affected by the COVID-19 pandemic. For Southborough-area commercial and residential customers, SERVPRO of Worcester continues to specialize in disaster restoration, cleanup, and repair services, helping to remediate damage, making it “Like it never even happened.” For more information on SERVPRO of Worcester, please contact Donny McKendall at (508) 393-7898 or aharvey@SERVPROworcester.com. For more information on SERVPRO® and the SERVPRO Emergency READY Program, please visit https://ready.SERVPRO.com.

About SERVPRO

Founded in 1967, the SERVPRO franchise system is a leader and provider of fire and water cleanup and restoration services and mold mitigation and remediation. SERVPRO’s professional services network of more than 1,800 individually owned and operated franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss events. Providing coverage in the United States and Canada, the SERVPRO system has established relationships with major insurance companies and commercial clients, as well as individual homeowners.

EMERGENCY FIRE DAMAGE TIPS

9/4/2020 (Permalink)

These emergency tips will assist you in taking proper action until your local SERVPRO® franchise professionals arrive. Follow these DOs and DON’Ts to help reduce damage and increase the chances of a successful restoration.

DO:

  • Limit movement in the home to prevent soot particles from being embedded into carpet and avoid tracking.
  • Keep your hands clean. Soot on your hands can further soil upholstery, walls, and woodwork.
  • If electricity is off, empty the freezer and refrigerator completely and prop doors open to help prevent odor.
  • Wipe soot from metal kitchen and bathroom faucets, trim, and appliances.
  • If heat is off during winter months, pour RV antifreeze in sinks, toilet bowls, holding tanks, and tubs to avoid freezing pipes and fixtures.
  • Remove soot particles from plants with a damp cloth.
  • Change HVAC filter, but leave it off until a trained professional can check the system.
  • Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.

DON’T:

  • Don’t attempt to wash any walls or painted surfaces without first contacting your local SERVPRO franchise professional.
  • Don’t attempt to shampoo carpet, rugs, or upholstered furniture without first consulting your SERVPRO franchise professional.
  • Don’t attempt to clean any electrical appliances (TV sets, radios, etc.) that may have been close to fire, heat, or water without first consulting an authorized repair service.
  • Don’t consume any food or beverages that may have been stored close to fire, heat, or water. (They may be contaminated.)
  • Don’t turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged and cause electrical shock and air movement may create secondary damage.
  • Don’t send garments to the dry cleaner. Improper cleaning may set in smoke odor.

When fire damage puts the things that matter most on the line, you need the very best help on the line as well. We’re a leader in giving control back to homeowners, property managers, and even entire communities after the ravaging effects of fire. So whether you’re responsible for 1,000 square feet or 100,000 – be ready for the worst with the very best: Your trusted, local SERVPRO® franchise professional.

REPARE NOW: SEPTEMBER IS NATIONAL PREPAREDNESS MONTH

9/3/2020 (Permalink)

This year for National Preparedness Month, join your community in preparing for emergencies and disasters of all types, and leading efforts to encourage the community as a whole to become more prepared. “Disasters happen” and not only devastate individuals and neighborhoods, but entire communities. Learn how to be prepared.

Make and Practice Your Plan

Do you have an evacuation and shelter-in-place plan? Do you have a plan to communicate with your family before, during and after an incident? Do you have an emergency supply kit? Make sure your family is informed and practiced in your emergency plan. Be sure to sign up for alerts and warnings for your area, and download other necessary apps to stay informed, such as the FEMA app.

Learn Life Saving Skills

Do you or someone in your family know CPR? Could you turn off your natural gas if necessary? Do you know how to take cover in an earthquake? Knowing these lifesaving skills could mean life or death in an emergency situation for you, your family or your neighbors.

Check your Insurance Coverage

Have you reviewed your insurance coverage recently to see if you’re covered in a disaster? Evaluate which hazards are relevant to your area and obtain the appropriate insurance for your home, business, or other property and become familiar with your coverage.

Save for an Emergency

Are you prepared financially in case of a disaster? Does your family have an emergency fund for unexpected expenses after a flood or fire? Check out FEMA’s Emergency Financial First Aid Kit for an in-depth document to help you identify and compile important documents and account information all in one spot. Just search “EFFAK” on fema.gov for the free PDF.

Whether its flood, wildfire or extreme winter weather, we must work together as a team to help ensure our families, businesses, places of worship and neighborhoods are prepared. Contact your local SERVPRO® franchise professionals to find out how they can help make it “Like it never even happened,” if disaster strikes in your life.

National Day of Service and Remembrance September 11, 2020

9/3/2020 (Permalink)

In honor and memory of those who died on September 11, 2001, as well as the survivors and first responders, the National Day of Service and Remembrance was established in 2009 as a day of reflection. Led by the Corporation for National and Community Service, this is a day to come together just as Americans did following the events of 9/11 to help and honor their neighbors in need.

On this day and every day, SERVPRO® salutes those heroes who arrive in the greatest times of need and stand strong in the face of disaster. These heroes are the first responders who keep our communities safe in unprecedented times.

Reflect and strive to make a positive difference in your area this year to commemorate the National Day of Service and Remembrance. To find volunteer opportunities near you or to register your National Day of Service and Remembrance event, visit nationalservice.gov/911day.

Additional Resources:

Smoke Alarms are: LIFE SAVERS!

9/3/2020 (Permalink)

Smoke alarms save lives when properly installed and maintained, according to the National Fire Protection Association (NFPA).

In homes, smoke alarms should be in every bedroom and on every level, including the basement. In office and commercial environments, check your state requirements or contact your local Fire Marshall to help ensure all codes are met.

Test smoke alarms monthly using the test button. Smoke alarms with non-replaceable batteries need the entire smoke alarm unit replaced every ten years. Other alarms need batteries replaced every year and the unit replaced every ten years. If the alarm chirps signaling low battery, take the proper steps to replace the unit or the batteries immediately. Never disable or remove the battery from an alarm. Almost half of fires where smoke alarms were present but did not activate had missing or disconnected batteries (NFPA).

In larger commercial facilities, hard wired or wireless smoke alarms offer benefits such as not needing to be tested as often and activating throughout the entire building if smoke is detected in just one area (NFPA).

If you need help installing, testing or changing batteries in your smoke alarms, contact your local fire department, an electrician or the American Red Cross.

Be sure your home or workplace has a fire emergency plan in place and conduct regular fire drills. For more information on Emergency Preparedness, contact the professionals at SERVPRO of Worcester. We’re Here to Help 508- 757-7885.

Floods- Are You Prepared?

8/17/2020 (Permalink)

Floods are the most commonly occurring natural disaster in the United States. They occur when there is a temporary overflow of water into land that would normally be dry.


Floods Facts:

  • Result from rain, snow, coastal storms, storm surges and overflows of dams and other water systems.
  • Develop slowly or quickly. Flash floods can come with no warning.
  • Cause outages, disrupt transportation, damage buildings and create landslides.


What You Should Know About Flood Safety

  • Make a family emergency communication plan and include pets.
  • Have emergency supplies in place at home, at work, and in the car.
  • Check on your neighbors to make sure they’re okay.
  • Know what to do before, during, and after a flood.
  • Flood insurance takes 30 days to take effect, so purchase now to protect your family!
  • Listen to local officials by radio, TV or social media.
  • Evacuate when advised by authorities or if you are in a flood or flash flood prone area.
  • If you are on high ground above flooded areas, being prepared to stay where you are may be the best protection.
  • Never drive or walk through flooded streets; Turn Around, Don’t Drown! Do not go through flood waters.

Learn More About Flood Safety & Preparation

You Can't Know When Disaster Will Strike But You Can Be Prepared.

8/17/2020 (Permalink)

Storms, floods, fires, the unknown- you can’t know when disaster will strike but you can be prepared. Ready.gov suggest having a plan and a disaster supply kit.

A disaster supplies kit is a collection of basic items your household may need in the event of an emergency.

Ready.Gov Suggest the Following Steps for Preparing Your Kit:

Make sure your emergency kit is stocked with the items on the checklist below. Most of the items are inexpensive and easy to find and any one of them could save your life. Headed to the store? Download a printable version to take with you. Once you take a look at the basic items consider what unique needs your family might have, such as supplies for pets or seniors.

Basic Disaster Kit

To assemble your kit store items in airtight plastic bags and put your entire disaster supplies kit in one or two easy-to-carry containers such as plastic bins or a duffel bag.

A basic emergency supply kit could include the following recommended items:

  • Water (one gallon per person per day for at least three days, for drinking and sanitation)
  • Food (at least a three-day supply of non-perishable food)
  • Battery-powered or hand crank radio and a NOAA Weather Radio with tone alert
  • Flashlight
  • First aid kit
  • Extra batteries
  • Matches in a waterproof container
  • Whistle (to signal for help)
  • Dust mask (to help filter contaminated air)
  • Plastic sheeting and duct tape (to shelter in place)
  • Moist towelettes, garbage bags and plastic ties (for personal sanitation)
  • Wrench or pliers (to turn off utilities)
  • Manual can opener (for food)
  • Local maps
  • Cell phone with chargers and a backup battery
  • Download the Recommended Supplies List (PDF)

Since Spring of 2020, the CDC has recommended people include additional items in their kits to help prevent the spread of coronavirus or other viruses and the flu.

  • Cloth face coverings (for everyone ages 2 and above), soap, hand sanitizer, disinfecting wipes to disinfect surfaces

Additional Emergency Supplies To Consider

Consider adding the following items to your emergency supply kit based on your individual needs:

  • Prescription medications
  • Non-prescription medications such as pain relievers, anti-diarrhea medication, antacids or laxatives
  • Prescription eyeglasses and contact lens solution
  • Infant formula, bottles, diapers, wipes and diaper rash cream
  • Pet food and extra water for your pet
  • Cash or traveler's checks
  • Important family documents such as copies of insurance policies, identification and bank account records saved electronically or in a waterproof, portable container
  • Sleeping bag or warm blanket for each person
  • Complete change of clothing appropriate for your climate and sturdy shoes
  • Fire extinguisher
  • Feminine supplies and personal hygiene items
  • Mess kits, paper cups, plates, paper towels and plastic utensils
  • Paper and pencil
  • Books, games, puzzles or other activities for children

For More Details and information Visit: https://www.ready.gov

Thank You, First Responders!

8/11/2020 (Permalink)

SERVPRO and First Responders in front pf police station and vehicles Here at SERVPRO we’d like to say thank and honor our local first responders for the service & sacrifice they provide to our community.

We Are Committed  to Those Who Are Committed to Our Community!

We’ve said it before and we will say it again, not all heroes wear capes. Some  wear uniforms, scrubs, masks, and gloves. They are our family, friends and neighbors who stand ready to protect and serve our community. Not just in these unprecedented days of COVID but EVERY day. They are our local First Responders -made up of fire fighters, police, EMTs, doctors and nurses- all on the frontlines caring for and protecting this community we call home.

Here at SERVPRO we’d like to say thank and honor our local first responders for the service & sacrifice they provide to our community. We treasure our working and social relationships with these local heroes, are proud to do our part in supporting their efforts and show our gratitude for all they do.

SERVPRO of Worcester Stands with Our First Responders . We Are Proud to Offer Our Respect & Support

At SERVPRO we have long admired and looked for ways to support our local First Responders. This is a group of people who sacrifice so much to serve our communities and ask for little in return. The following  are just some of the ways we’ve found to say “Thank You.”

Volunteer Our Expert Service

SERVPRO is being called by numerous business owners and community leaders to perform necessary bioremediation services to clean, disinfect, and sanitize their facilities. All of our cleanup procedures are in accordance with the CDC and local authorities. We have been proud to offer these services and our expertise to local departments for vehicle and office cleaning.

Honoring Fallen Heroes

As a community we mourn the loss of fallen heroes and their families, those who have made the ultimate sacrifice in the line of duty. Heroes such as these deserve to be honored and remembered. We were proud to raise funds for heroes such as Lt. Jason Menard. His selflessness, service and sacrifice to the people of Worcester will not soon be forgotten. It’s support we’re proud to provide but hope for days when it’s not needed.

Annual First Responders Bowl Watch Party

SERVPRO is the proud sponsor of the First Responders Bowl. It’s our way to say thanks for the bravery and courage of those who arrive first at the scene of an emergency.  The bowl celebrates our neighbors, family and fellow citizens who serve as first responders protecting and preserving peace in our communities. Annually SERVPRO of Worcester & SERVPRO of Shrewsbury/ Westborough hosts a watch party. We invite local first responders to a watch party and we celebrate all the good work they do for our communities.

Community Events & Fund Raisers

We have always welcomed the opportunity to join and participate in community events and fundraisers. It’s a wonderful opportunity to help raise funds and build lasting relationships. We have been proud to participate in the Heroes Cup Golf tournament as well as other local fund raisers. We look forward to future events and continuing to build lasting relationships.

We Continue to Look to Offer Our Support & Gratitude

These are just some of the ways we’ve found to offer our gratitude. If you have suggestions or know of local first responders groups in need of support we invite you to email us at aharvey@SERVPROworcester.com

Asking Yourself How Can I Say Thank You?

If you’re ask in what can you can do to support for local first responders, we suggest reading How Do We Say Thank You. It’s a blog post we created are a few ideas on how to say thank you to the people on the front lines of battle against the Coronavirus.

Are You Prepared If There Is a Fire in Your Rutland Home?

8/5/2020 (Permalink)

In the event of a home fire, remember that every second counts. Being prepared and knowing what to do when the unexpected happens gives you and your family the valuable advantage of time.

The Red Cross Suggests These 7 Ways to Prepare for a Home Fire

  1. Install the right number of smoke alarms. Test them once a month and replace the batteries at least once a year. Purchase smoke alarms here.        
  1. Teach children what smoke alarms sound like and what to do when they hear one. 
  1. Ensure that all household members know two ways to escape from every room of your home and know the family meeting spot outside of your home.
  1. Establish a family emergency communications plan and ensure that all household members know who to contact if they cannot find one another.
  1. Practice escaping from your home at least twice a year. Press the smoke alarm test button or yell “Fire“ to alert everyone that they must get out.
  1. Make sure everyone knows how to call 9-1-1.
  2. Teach household members to STOP, DROP and ROLL if their clothes should catch on fire. 

What to Do After a Home Fire

If you do have a home fire, please refer to our Fire Damage Tips—Until Help Arrives Guide and follow these tips to protect yourself and your property.

SERVPRO of Worcester, Faster To Any Size Disaster. 508-757-7885

September is National Preparedness Month. Is Your Business Prepared?

8/5/2020 (Permalink)

“National Preparedness Month (NPM) is recognized each September to promote family and community disaster planning now and throughout the year. As our nation continues to respond to COVID-19, there is no better time to be involved this September.” – ready.gov

The 2020 NPM theme is: "Disasters Don’t Wait. Make Your Plan Today."

There is much that a business leader can do to prepare his or her organization for the most likely hazards and SERVPRO of Worcester can help.

By developing a SERVPRO® Emergency READY Profile® (ERP) for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business. In next month’s Restoration Newsline, learn more about the ERP, as well as how to prepare for disasters, and how your SERVPRO® professionals can help during National Preparedness Month and all year-round.

Ready to Get Started? Call for a No Cost Assessment. 508-757-7885

For More Details on National Preparedness Month: https://www.ready.gov/september

Getting Your Gym Back to Normal Requires a New Standard of Clean

8/5/2020 (Permalink)

Gyms play a vital role in keeping people healthy and happy.

Allow us to help protect what matters most.

Getting back to business relies on getting your customers back through your doors. And that will only happen if they feel safe and secure in your space. The COVID-19 pandemic has changed what it means to be clean with 40% of consumers citing store cleanliness as a top concern.* Are you ready to not only help keep your customers and employees safe but to communicate that you’ve chosen a higher standard of clean? 

SERVPRO® is being called on by numerous businesses to perform the necessary bioremediation services to clean and disinfect their properties. SERVPRO® uses EPA approved products and follows the CDC guidelines for cleanup practices.

Certified: SERVPRO Cleaned is a defensive cleaning program that goes way beyond janitorial or carpet cleaning. This is proactive viral pathogen cleaning. As the #1 choice in cleanup and restoration,** we stand on over 50 years of experience and expertise so you can rest assured that you’ve selected a higher standard of clean for all Americans – you are Certified: SERVPRO Cleaned

If you are interested in inquiring about our services we are here to help® - 24 hours a day, seven days a week, while life gets back to normal in the communities we all call home. Ready for whatever happens.®

Don't Let Flooding or Water Damage Sideline Your West Boylston Business

8/4/2020 (Permalink)

SERVPRO Techs Working on Water Damage in a warehouse If water is wreaking havoc in your commercial structure, lean on us to bail you out! Call Us Today 508-757-7885

We’ve all been working hard toward reopening business, getting back to (the new) normal. In these unprecedented times, SERVPRO of Worcester understands you have enough concerns without worrying about flooding or water damage striking your business. Downtime in your place of business could be devastating to your bottom line. We make it a priority to work alongside your business to reduce this downtime dramatically so that you can reopen the doors to a safe environment.

If water is wreaking havoc in your commercial structure, lean on us to bail you out!

Commercial Water Restoration Presents Unique Challenges

SERVPRO of Shrewsbury / Westborough has the training, experience, and equipment to handle large commercial flooding or water damage emergencies. We will respond quickly to mitigate the damage and manage the restoration project through to its completion. 
Learn more about Learn more about our training and certifications.

  • Water Damage Restoration Technician
  • Applied Structural Drying Technician
  • Odor Control Technician
  • Upholstery & Fabric Cleaning Technician

Water Damage or Flooding? Call Us Today 508-757-7885

Beware of the Water You Don’t See, That Can Cause the Most Problems!

8/4/2020 (Permalink)

SERVPRO Tech and customer testing for water damage under kitchen floor Water Damage or Flooding? Call Us Today (508) 757-7885

Small water damages have the potential to cause serious structural and indoor air quality issues over time.

The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. The professionals of SERVPRO® of Worcester have the equipment, training, and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss.

When time matters, technology and equipment must be counted on to perform. Your SERVPRO® of Worcester professionals will answer your call with fast action and a full arsenal of drying equipment. Here are a few of the tools used by your local SERVPRO® franchise professionals.

Moisture Sensors are used to detect moisture in carpets, baseboards and walls.

Moisture Meters are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing SERVPRO® franchise professionals to monitor the drying process.

Thermohygrometers measure temperature and relative humidity. When armed with this information, SERVPRO® professionals can calculate and create an environment most

conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized.

Ultra Low-Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas.

Thermal Foggers dispense solvent-based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor-causing particles to deodorize structures, garments, automobiles and other places where cleaning cannot reach.

You need to know the professionals at  SERVPRO® of Worcester have the training and equipment to make it “Like it never even happened.”

SERVPRO of Worcester has the training, experience, and equipment to handle large commercial flooding or water damage emergencies. We will respond quickly to mitigate the damage and manage the restoration project through to its completion. 
Learn more about Learn more about our training and certifications.

  • Water Damage Restoration Technician
  • Applied Structural Drying Technician
  • Odor Control Technician
  • Upholstery & Fabric Cleaning Technician

Water Damage or Flooding? Call Us Today (508) 757-7885

There’s Still Plenty of Grilling Season Left- Please Remember to Be Safe

8/4/2020 (Permalink)

There is still plenty of grilling weather left, here are some tips for safe outdoor cooking



There is still plenty of grilling season left. Outdoor cooking and socially-distanced picnic gatherings cab be a welcome change for families eager to get out and enjoy the warm weather.

SERVPRO would like to remind you to about the  “grilling fire facts" from the National Fire Protection Association (NFPA).

* Gas grills, hibachis, and barbeques are involved in an average of 8,900 home fires each year, including 3,900 structure fires and 4,900 outdoor fires. Charcoal or other solid-fueled grills contribute to another 1,300 home fires per year.
* An average of 19,700 patients each year visit emergency rooms because of injuries involving grills. Nearly half (9,500 or 48%) of the injuries are thermal burns from fire (about 4,300) and from contact with hot objects (about 5,200). Children under five account for an average of 2,000 of those contact-type burns.
* July is the peak month for grill fires (18%), including both structure, outdoor or unclassified fires, followed by June (15%), May (13%) and August (12%).

We would like to share the following advice from the NFPA2 with Worcester-area homeowners to help ensure that the only smoke coming from their outdoor feast is from their grill, and not from a property fire.

All grills

* Use your propane or charcoal grill outdoors only. Place your grill away from your home or deck railings and out from under eaves and overhanging branches.
* Keep children and pets at least three feet away from the grill area, and never leave your grill unattended.
* Keep your grill clean. Remove grease or fat buildup from the grills and in trays below the grill. Always make sure your gas grill lid is open before lighting it.

Propane Grills

* Check the gas tank hose for leaks before using it for the first time each year.
* If you smell gas while cooking, immediately get away from the grill and call the fire department. Do not move the grill.
* If the flame goes out, turn the grill and gas off and wait at least five minutes before re-lighting it.

Charcoal Grills

* A charcoal chimney starter uses newspaper as a fuel to start the charcoal. If you use a starter fluid instead, use only charcoal starter fluid. If you choose an electric charcoal starter, make sure to use an extension cord for outdoor use.
* Keep charcoal fluid out of the reach of children and away from heat sources. Never add charcoal fluid or any other flammable liquids to the fire.
* When you are finished grilling, let the coals cool completely before transferring them to a metal container for disposal.

While we hope that these guidelines will help Worcester-area homeowners have a safe, fire-free grilling season, accidents can happen. If you do experience a structure fire, our SERVPRO-trained professionals can help get you on the road to normal, managing clean-up efforts and helping with insurance and recovery. When disaster strikes, our goal, always, is to make it seem "Like it never even happened."

SERVPRO specializes in fire and water cleanup and restoration services and repair services, helping to remediate damage for both commercial and residential customers.

https://www.nfpa.org/grilling
https://www.nfpa.org/-/media/Files/Public-Education/Resources/Safety-tip-sheets/Grilling_safety_Tips.pdf

What You Need to Know About “HURRICANE HAZARDS”

8/4/2020 (Permalink)

Hurricane season has already begun and several named storms have developed in the Atlantic, Caribbean or Gulf of Mexico. For the Atlantic, the season begins June 1 and runs through November 30. On average, there are 12 tropical storms that develop, with an average of six becoming hurricanes, according to the National Weather Service.

Hurricanes can be life-threatening as well as cause serious property damage. The National Weather Service lists the following as potential “hurricane hazards.”

Storm surge is the abnormal rise of water generated by a storm’s winds. This hazard is historically the leading cause of hurricane related deaths in the United States. Storm surge and large battering waves can result in large loss of life and cause massive destruction along the coast. Storm surge can travel several miles inland, especially along bays, rivers and estuaries.

Flooding from heavy rains is the second leading cause of fatalities from landfalling tropical cyclones. Widespread torrential rains associated with these storms often cause flooding hundreds of miles inland. This flooding can persist for several days after a storm has dissipated.

Winds from a hurricane can destroy buildings and manufactured homes. Signs, roofing material and other items left outside can become flying missiles during hurricanes.

Tornadoes can accompany landfalling tropical cyclones. These tornadoes typically occur in rain bands well away from the center of the storm.

Dangerous waves produced by a tropical cyclone’s strong winds can pose a significant hazard to coastal residents and mariners. These waves can cause deadly rip currents, significant beach erosion and damage to structures along the coastline, even when the storm is more than a 1,000 miles offshore.

Preparation is the best protection against the dangers of a hurricane. Plan an evacuation route and your emergency plan, take inventory of your property and take steps to protect your home or business.

For Hurricane Safety Tips section of MEMA’s website at https://www.mass.gov/service-details/hurricane-safety-tips.

For more information on recovering from water damage caused by weather-related disasters, contact SERVPRO® of Worcester today.
We’re Here to Help 24/7 – 508-757-7885

Are You Hurricane Ready? 8 Hurricane Preparedness Tips

8/4/2020 (Permalink)

Hurricanes are massive storm systems that form over warm ocean waters and move toward land. They can happen along any U.S. coast or territory in the Atlantic or Pacific. Threats from hurricanes include: powerful winds, heavy rainfall, storm surges, coastal and inland flooding, rip currents, tornadoes, and landslides. The Atlantic hurricane season runs June 1 to November 30.

Are You Ready? Here Are 8 Hurricane Preparedness Tips

  1. Make an Emergency Plan
    Make sure everyone in your household knows and understands your hurricane plan. Discuss the latest Centers for Disease Control (CDC) guidance on Coronavirus (COVID-19)and how it may affect your hurricane planning.
  2. Gather Supplies
    Make sure your household is well stocked with supplies. Include medication, disinfectant supplies, cloth face coverings, pet supplies.
  3. Be Ready to Evacuate
    You may have to evacuate quickly due to a hurricane. Learn your evacuation routes, practice with household, pets, and identify where you will stay. 
  4. Make Sure Your Insurance is Up to Date
    Make sure your insurance policies and personal documents like ID are up to date. Make copies and keep them in a secure password protected digital space.
  5. Prepare Your Home
    Declutter drains and gutters, bring in outside furniture, consider hurricane shutters.
  6. Get Tech Ready Keep your cell phone charged when you know a hurricane is in the forecast and purchase backup charging devices to power electronics.
  7. Be A Good Neighbor Check with neighbors, senior adults, or those who may need additional help securing hurricane plans to see how you can be of assistance to others
  8. Prepare your Business Make sure your business has a continuity plan to continue operating when disaster strikes.

    Once you have an emergency contingency plan in place. Think about a plan to get back you’re your buildings following a disaster. By developing a SERVPRO® Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business. SERVPRO® is a leader in water and fire damage response and can help you quickly get your property back in working order.
    Ready to Get Started? Call for a No Cost Assessment. 508-757-7885

Additional Hurricane Preparedness Information:

Source Material

Prepare & Take Precautions MA Hurricane Preparedness Week 2020

7/16/2020 (Permalink)

Governor Charlie Baker has proclaimed July 12 - 18, 2020, to be Hurricane Preparedness Week in an effort to emphasize both the Commonwealth’s potential vulnerability to tropical storms and hurricanes, and the importance of preparing for their impacts. 

MA Residents and visitors are encouraged to use this week to prepare for hurricanes, tropical storms and other emergencies.

This week serves reminder of the Commonwealth’s potential vulnerability to tropical storms and hurricanes, the importance of preparing for their impact. This includes taking necessary precautions during the COVID-19 public health emergency.

MEMA advises residents to take some simple steps to prepare for a potential weather emergency.

  1. Make an emergency plan that takes in account how your family would communicate, evacuate and shelter in place. Ensure the needs of all family members, including seniors, children, those with special needs and pets are accounted for. See details on how to make a family emergency plan.
  2. Build or customize an emergency kit that will sustain your household for three to five days without power. Make sure it includes face coverings or masks, disinfectants, hand sanitizer and other cleaning supplies that you may need in an emergency. See more about building an emergency kit.
  3. Stay informed by having multiple methods for receiving emergency alerts. See more about emergency alerts.
  4. Know your evacuation zone and learn in you live or work in a hurricane or evacuation zone.

For Source Material and Further Details Visit:

https://www.mass.gov/news/hurricane-preparedness-week-reminds-residents-to-prepare-take-precautions

For more information, visit the Hurricane Safety Tips section of MEMA’s website at https://www.mass.gov/service-details/hurricane-safety-tips.

Supporting Locally & Diversely Owned Businesses is Supporting the Community We Call Home

7/10/2020 (Permalink)

Words support local over city skyline graphic Proud to Support Local and Diverse Business!

Local businesses and business owners- they don’t just work in our community, they live here. They our neighbors and friends. They are what make our community special and are essential to our economy.

Local and diverse business brings growth and innovation to our communities. They are specially vested in our towns and neighborhoods - providing employment, creating opportunities, supporting local economies, and adding strength and stability.

Most are feeling a financial strain right now, and are worried about the future. Now is the time to remind ourselves, supporting locally & diversely owned businesses is supporting the community we call home.

What Can I Do?

You may be saying, “I understand why it’s important to support these businesses, but what can I do?” The answer is a lot easier than you think. Simple tactics and changes of habits can make a huge difference. Get in the proper mind set, we’re all in this together.  Start with, if you need to buy something, try your local store first. You’re in need of a service-who are your local providers? Now that you’ve got the ball rolling, check our 4 Tips on Supporting Local & Diversely Owned Business.   

Four Tips on  Showing Your Support for Locally & Diversely Owned Business

  1. Get to Know Your Neighbor. Check-in, get to know the local businesses in your community. Ask how you can offer support -are they open or selling online, do they sell gift cards, share their information on social media. Actively participate.

  2. Recognize the Helpers & Pay it Forward. Many local businesses are great neighbors, doing what they can to contribute the health and wellbeing of the community. We’ve witnessed our friends, coworkers and neighbors offering pro bono services,  donations and volunteering with the institutions that help feed and support the most vulnerable members of our community. Support these business- they strengthen us all.

  3. Order Take-Out. Sure, it sounds simple but with limited (many still closed) dine-in options and reduced capacity local restaurants are dependent on take-out and delivery offerings to survive. In addition, think about treating clients or coworkers, in these times we know they could use the pick-me up, it helps the economy and serves as word of mouth marketing.
  4. Get on Social Media & Spread the Word. The pandemic crisis has affected everyone, you may not have extra money to spend right now. That’s ok, you can still help support local business by spreading the word. Is there a local business that you care about? Get  on social media- share their info, write a review, share their posts. Word of mouth marketing is a huge value to relationship based businesses.

It’s all related- we know if we want to see our communities thrive, the businesses in them need to thrive. Ultimately, it’s going to be up to us, the local consumers and customers, to support local and diverse business. These businesses are made up of our families, neighbors and friends- we’re all in this together. We’re local, Be Local, Support Local.

To Learn More about Supporting Local Business through Social Media, check out our blog post: Doing Your part to Help Local Business | The Benefits of Online Reviews

Resources for this Post and Additional Suggested Reading:

SERVPRO Visits The Worcester Boys & Girls Club- Offering Our Support to This Community We Call Home.

7/9/2020 (Permalink)

SERVPRO TEAM dropping of items to the Worcester Boys & Girls Club SERVPRO is proud to support those who support this community we call home!

Worcester, MA June , 2020 -SERVPRO of Worcester was pleased to visit the Worcester Boys & Girls Club and offer support for their food pantry. The food pantry provides families in the Worcester Community with non-perishable food items, personal hygiene products and household supplies.

Since it's opening in 2017, the food pantry has assisted over 200 of our families experiencing difficult times.

More recently due to the pandemic crisis, the need has been greater. More families have been out of work, children who would normally receiving meals at school have been coming to the club for their "Grab & Go" FREE bag lunches program

Program and the club served as an emergency childcare site for essential workers.

Through all of these uncertain times, the Worcester Boys and Girls club has continued to support the Worcester community, we call home.

We are proud to offer our continued support and encourage you to consider helping however you can.

The following is a sample list of the type items the pantry is in need of:

  • Grocery items needed for Mid June
  • Rice
  • Pancake mix & syrup
  • Soup
  • Canned beans
  • Ketchup
  • Laundry detergent
  • Sunscreen
  • Cleaning products
  • Paper goods (napkins, toilet paper & paper towels)

For more information on donating plese visit: https://www.bgcworcester.org/intervention-support/food-pantry

Restoration Newsline July 2020: Being Open For Business Is Just The Beginning of Our New Journey Forward.

7/5/2020 (Permalink)

Certified SERVPRO Clean Decal on a window When our logo is on your door, your commitment to clean is clear.

Being open for business is just the beginning of our new journey forward. Employees may be hesitant to return to work and customers may wonder whether the businesses they patronize are safe. The COVID-19 pandemic has changed what it means to be clean. Are you ready to communicate to your customers and employees that you’ve chosen a higher standard of clean for all Americans? Are you ready to be Certified: SERVPRO Cleaned?

Certified: SERVPRO Cleaned is a defensive cleaning program that SERVPRO offers to commercial locations to address the current COVID-19 global pandemic. This is a level of clean that goes far beyond janitorial or carpet cleaning. This is proactive viral pathogen cleaning. When you choose Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

As the #1 choice in cleanup and restoration*, we stand on over 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned. Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities.

From formulating and creating our proprietary cleaning products, like SERVPROXIDETM, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will help ensure you and your business are set up to inspire consumer confidence as the economy begins to reopen. n

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. Expertise born out of cleaning up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects the unique experiences and capabilities of America’s #1 clean-up and restoration brand. The program is grounded with our unique 3 Cs: Consult, Clean, and Certify

CONSULT
A TAILORED CLEANING PROGRAM TO MEET YOUR NEEDS

Not all businesses are the same, which is why we will assign you with a Cleaning Protocol Consultant who understands your business and will create a custom cleaning program to meet your specific needs. SERVPRO has worked in a wide variety of industries with businesses ranging from start-ups to global, multinational organizations. That’s why we know to start such a critical cleaning process with a consultation. Your specific program will be developed based on a range of factors including business type, size of space, amount of high frequency touch points, foot traffic and congestion points. As a result, you’ll know that Certified: SERVPRO Cleaned is not just an industry leading standard in clean, you’ll know that the clean you receive is customized to your need. 

CLEAN
PROACTIVE AND COVID-19 EMERGENCY RESPONSE CLEANING PROGRAM

Based on the specific needs of your business, your location will undergo a thorough, expert deep clean rooted in the pillars of People, Process, and Product. People. SERVPRO Professionals are uniquely prepared during this unprecedented time to clean and disinfect your home or business according to the protocols set forth by the Centers for Disease Control and Prevention. We have years of experience with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform. Process. SERVPRO professionals are trained to perform proactive or emergency responsive cleanups that involves facility or structure cleaning and disinfection. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials. In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. Product. Certified: SERVPRO Cleaned has more than 100 exclusive cleaning products to meet any need including our proprietary cleaning agent, SERVPROXIDE - a hospital grade disinfectant that carries the Environmental Protection Agency’s lowest toxicity category and is National Sanitation Foundation certified for direct food contact surface use. All our products carry the Environmental Protection Agency’s registered emerging pathogens claims and meet the standard set by the Center for Disease Control and Prevention for hospital-grade disinfectant.

CERTIFY
A COMMITMENT TO CLEAN FOR YOUR EMPLOYEES AND CONSUMERS

We’re going to extend our credibility as a premier biohazard cleaning company in the country to your business – to give assurance to your employees and customers that only SERVPRO can deliver. Once your business location has been Certified: SERVPRO Cleaned, you will gain access to our propriety signage, digital emblems, and other collateral that communicates you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned but that your location is being cleaned regularly at this standard.

How Do We Say Thank You?

6/20/2020 (Permalink)

Illustration of Frontline Workers Thank you to all of Heroes on the Frontlines!

Here are a few ideas on how to say thank you to the people on the front lines of battle against the Coronavirus

2020 has been a rollercoaster of fear and emotions. The world was thrown into a state of change that had not been seen for several generations. At the front of the COVID battle, our heroes stood strong, not wearing tights or capes, but uniforms, scrubs, masks, and gloves all ready to fight this for all of us.

The words “Thank You” don’t seem enough. How do we convey our gratitude to those that put their lives at risk so we can stay home with our families to flatten the curve? Here are a few ideas to say Thanks.

Restaurant Gift Cards

It would be great to give out large enough giftcards so they could take their whole family to dinner, but think about ways to stretch your funds farther to reach more heroes.

Consider $5 - $10 gift cards to local restaurants. This will give enough money for either a drink or appetizer. It will also help the economy and struggling restaurants.

Food Drop Off

You will probably have to coordinate this in advance, but schedule a meal that you can deliver to our heroes. They will love some food to refuel. Dropoffs at police stations, fire halls, and emergency rooms are sure to boost moral.

Letters of Encouragement

Take the time to sit down with family and write letters of encouragement to these heroes, expressing your appreciation for what they’re doing. If you have children, get them to draw these heroes. Their artwork will be a blessing to these first responders. You can send them or hand-deliver (at a safe distance) to your local fire halls, police stations and hospitals. They are separated from their families right now; these letters will include them in yours.

Read More Restoration Newsline Local Edition - June 2020 Featured Blogs

Restoration Newsline June 2020: THE COVID EFFECT

6/15/2020 (Permalink)

Close up of Coronavirus SERVPRO is in this with you and proudly stands beside our first responders in fighting this silent enemy.

The Coronavirus has changed the social landscape more

than we could have imagined. The terms social distancing and the new normal have become indoctrinated in our vocabulary. The interaction with family, friends, and business associates has been directly impacted. The traditional handshake is now riddled with fear. Instead it’s better to tap feet or “elbow bump.”

As in the years following World War II, great effort was spent putting measures in place to reduce the likelihood of another global conflict. Likewise, prevention of future viral pandemics is top of mind for most the world’s governments and security services for the immediate future. SERVPRO professionals are uniquely prepared during this unprecedented time to clean and disinfect your home or business according to the protocols set forth by the CDC. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

SERVPRO is being called on by numerous businesses and community leaders to perform the necessary bioremediation services to clean, disinfect, and sanitize their properties. SERVPRO uses EPA-approved products and follows the CDC guidelines for cleanup practices.

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line meet this standard and carry the ERA-registered emerging pathogens claims.

Will it all get back to normal? Yes. When will that happen? That remains unclear. What is clear is that normalcy will return, and all along the way SERVPRO will be there for your business, your home, and your customers. We are in this with you and proudly stand beside our first responders in fighting this silent enemy.

Read More Restoration Newsline Local Edition - June 2020 Featured Blogs

Working Smoke Alarms Are a Must for Keeping Your Family Safe.

6/3/2020 (Permalink)

As we all know, the most valuable thing in our homes are the people that live there. Property  and possessions can be fixed or replaced. What’s most important is your safety and the safety of those you care about.

About three out of five fire deaths happen in homes with no smoke alarms or working smoke alarms. Smoke alarms are a key part of a home fire escape plan providing early warning reducing your risk of dying in a fire. The National Fire Protection Association recommends you:

  • Install smoke alarms on every level of your home, inside bedrooms and outside sleeping areas on the ceiling or high on the wall
  • Keep smoke alarms away from the kitchen, at least 10 feet from the stove, to reduce false alarms
  • Use special alarms with strobe lights and bed shakers for people who are hard of hearing or deaf
  • Test smoke alarms monthly
  • Replace batteries annually, and change the batteries in your carbon monoxide detectorat the same time
  • Replace smoke alarms that are 10 or more years old

What Are Your Next Steps after A House Fire

At SERVPRO of Worcester we understand how traumatic a home fire can be. Rest assure our professionally trained technicians and staff will treat your family with empathy and respect and your property with care. If you suffer a fire damage event, please refer to our Fire Damage Tips—Until Help Arrives Guide and follow these tips to protect yourself and your property.

SERVPRO of Worcester, Faster To Any Size Disaster. 508-757-7885. Calling us is the first step toward restoration after any amount of fire damage affects your home.

Tips for Enjoying Backyard Recreational Fires Responsibly

6/3/2020 (Permalink)

As the weather continues to warm and  we continue to spend more time at home. We would like to take this opportunity to remind our friends and neighbors to be responsible with backyard recreational fires.

Summer is the time when more homeowners look to enjoy fire pits and outdoor fireplaces for warmth, recreation and cooking. 

Increase your enjoyment of outdoor fires by knowing you’re doing all you can to burn cleanly, safely, and responsibly for your family, neighbors and community. 

Enjoy Your Fire Pit Responsibly

If you choose to burn wood, reduce particle pollution with these steps:

  • Only burn seasoned, dry wood, which burns hotter and cleaner.  
  • Use a moisture meter to check firewood; moisture content is best at about 20 percent.
  • Cover stacked wood, but allow good air flow so it can dry. 
  • Never burn wood during air quality alert days, when air pollution is already higher.
  • Never burn green wood, construction waste, plastic, garbage, or yard waste. They create more smoke and can be toxic.
  • Take extra care if you live in a region where brush fires are of concern.

Check Your Local Laws

  • Some local governments have adopted ordinances to restrict backyard recreational fires.
    For more information, check with local authorities.

For more information and source information: https://www.epa.gov/burnwise/backyard-recreational-fires

Reopening Massachusetts - Workplace Safety Standards in Phase I

6/1/2020 (Permalink)

General Business Guidance

Information to help businesses meet the self-certification requirement to reopen. All businesses must meet these requirements before reopening. Businesses operating to provide Essential Services, as defined in the Governor's March 23, 2020 Executive Order, updated on March 31, April 28 and May 15, may remain open and have until May 25, 2020 to comply with these mandatory safety standards.

  • COVID-19 control plan template – Template that satisfies the written control plan requirement for self-certification
  • Compliance attestation poster – Poster that customer facing businesses are required to print, sign, and post in an area within the business premises that is visible to workers and visitors
  • Employer and Worker posters – Posters that businesses can print and display within the business premises to describe the rules for maintaining social distancing, hygiene protocols, and cleaning and disinfecting

For additional resources and information VIEW| WEBPAGE HERE

Sector-Specific Safety Protocols & Recommended Best Practices

Mandatory safety standards and recommended best practices for sectors that are eligible to open in Phase 1. Additional sector guidance for future phases will be issued at a later date. Businesses operating to provide Essential Services, as defined in the Governor's March 23, 2020 Executive Order, updated on March 31, April 28 and May 15, may remain open and have until May 25, 2020 to comply with their industry’s sector-specific protocols (if applicable).

 VIEW | WEBPAGE HERE

COVID-19 Control Plan Template

All Massachusetts businesses must develop a written control plan outlining how its workplace will comply with the mandatory safety standards for operation in the COVID-19 reopening period. This template may be filled out to meet that requirement. Control plans do not need to be submitted for approval but must be kept on premise and made available in the case of an inspection or outbreak. All individually listed businesses must complete a control plan, even if the business is part of a larger corporation or entity.

VIEW | DOWNLOAD THE TEMPLATE

Required Workplace Posters

Customer facing businesses are required to print, sign, and post signage that is visible to workers and visitors. These posters describe the rules for maintaining social distancing, hygiene protocols, and cleaning and disinfecting.

DOWNLOAD | Compliance Attestation Poster

DOWNLOAD | Employer Poster DOWNLOAD | Worker Poster

All of these documents can also be found in different languages here.

As Religious Institutions Begin to Open Their Doors Again SERVPRO is Here to Help

6/1/2020 (Permalink)

Close up view of church pews Ready for whatever happens.® SERVPRO® professionals are trained in adhering to the highest ?cleaning standards.

Religious institutions play a vital role in leading, inspiring and guiding people.Allow us to help protect what matters most. We are Here to Help.  

SERVPRO® is being called on by numerous businesses and institutions to perform the necessary bioremediation services to clean and disinfect their properties. SERVPRO® uses EPA approved products and follows the CDC guidelines for cleanup practices.   Certified: SERVPRO Cleaned is a defensive cleaning program that goes way beyond janitorial or carpet cleaning. This is proactive viral pathogen cleaning. As the #1 choice in cleanup and restoration,** we stand on over 50 years of experience and expertise so you can rest assured that you’ve selected a higher standard of clean for all Americans – you are Certified: SERVPRO Cleaned. 

If you are interested in inquiring about our services we are here to help® - 24 hours a day, seven days a week, while life gets back to normal in the communities we all call home. 508-757-7885

BE PROACTIVE, NOT REACTIVE

6/1/2020 (Permalink)

A worst-case disaster scenario involving fire or water damage can seem unthinkable until it suddenly becomes a reality. In the aftermath of a disaster, a quick response time by a disaster recovery company such as SERVPRO® can help minimize property damage.

Business owners need to have a quick and convenient emergency disaster plan that connects them with vendors, necessary contacts, and pertinent information when disaster strikes. The SERVPRO Emergency Ready Plan (ERP) is a respected industry tool during a disaster event. An ERP is so valuable, that in the midst of the confusion and panic that often surround a disaster, an owner or manager can be provided a sense of calm and clarity in reaching out for expert help.

When building an emergency plan, there are four keys to remember.

1. Identify your facility’s greatest threats in order to assess the overall severity of the event.

During this discovery mode, what are your greatest threats (i.e. fires, tornadoes, floods, etc.)? Look at your locations. Do you have any that would be in a “tornado alley,” at risk for hurricane damage, or subject to deep freezing temperatures? Try to think outside the box, without becoming a doomsday prepper!

2. Document all vital information and establish clear communication activities.

An ERP needs to contain critical property information that can help speed up response time after a disaster occurs. Consider including any documented prior loss history, identify and label utility shut off locations, and prioritize your key contacts. Prior loss history can provide first responders and restoration vendors with historical information on your facility’s condition. Proper utility identification will allow for quicker response times for emergency shut off, requests and key contact information is vital to starting the recovery process, allowing you to quickly contact key personnel and answer priority questions.

3. Practice! Practice! Practice! There is no “textbook” event, so expect the unexpected.

You should conduct practice sessions to make sure everyone is clear on the process. Always have clear evacuation routes in your ERP, and set a distribution chain for your disaster recovery plan amongst key contacts and various locations.

4. Keep it updated, and have all necessary information communicated with your insurance company and emergency restoration vendors.

The best way for the recovery to begin is remaining proactive by always keeping your ERP updated. Your SERVPRO representative can help keep your ERP up-to-date. People will come and go, updates will be made to the facility, and utilities can change. This should be a dynamic document that changes as your business does. If you don’t keep it updated, you’ll be several steps behind when disaster strikes. 

Certified: SERVPRO Cleaned – a defensive cleaning program

5/13/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned,but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Worcester today at 508-757-7885 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Does Your Worcester Business Have an Emergency Plan?

5/7/2020 (Permalink)

It is estimated that up to 50% of businesses that close due to a disaster, such as fire and flood never reopen

Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are “Ready for whatever happens” speaks trust to your clients and employees that, in the event your business is affected by a disaster, they don’t necessarily have to be.

Are You “Ready for Whatever Happens?”

Many businesses have an emergency contingency plan in place, but few have a plan to get back into their buildings following a disaster. By developing a SERVPRO® Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business. SERVPRO® is a leader in water and fire damage response and can help you quickly get your property back in working order.

Be Prepared. SERVPRO® Emergency READY Profile

  • A no-cost assessment of your facility.
    This means there is no need to allocate funds, giving you a great value at no cost.
  • A concise Profile Document that contains only the critical information needed in the event of an emergency.
    It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.
  • A guide to help you get back into your building following a disaster.
    This can help minimize the amount of time your business is inactive by having an immediate plan of action.
  • Establishes your local SERVPRO® Franchise Professional as your disaster mitigation and restoration provider.
    You have a provider that is recognized as an industry leader and close by.
  • Identification of the line of command for authorizing work to begin.
    This saves time so we can begin the work of mitigating the damage which can save you time and money.
  • SERVPRO® is a sponsor of the American Red Cross Ready Rating™ program.
    A free, web-based program designed to help businesses, organizations and schools become better prepared for emergencies.
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.
    Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are “Ready for whatever happens.”

Ready to Get Started? Call for a No Cost Assessment. 508-757-7885

The Best Way to Deal With Fire Damage is to Prevent it From Happening

5/7/2020 (Permalink)

SERVPRO of Worcester has the specialized fire and water damage cleanup and restoration training and experience to quickly restore your home to pre-fire condition.  

As experts in our field, we understand the best way to deal with fire damage is to prevent it from ever happening in the first place.

The following Fire Safety Tips will help to keep you, your family and your home safe:

Watch Your Cooking
Stay in the kitchen when you are frying, grilling, or broiling food. If you must leave, even for a short time, turn off the stove.

Give Space Heaters Space
Keep fixed and portable space heaters at least three feet from anything that can burn. Turn off heaters when you leave the room or go to sleep.

Smoke Outside
Ask smokers to smoke outside. Have sturdy, deep ashtrays for smokers.

Keep matches and lighters out of reach
Keep matches and lighters up high, out of the reach of children, preferably in a cabinet with a child lock.

Inspect Electrical Cords
Replace cords that are cracked, damaged, have broken plugs, or have loose connections.

Be Careful When Using Candles
Keep candles at least one foot from anything that can burn. Blow out candles when you leave the room or go to sleep.

Have A Home Fire Escape Plan
Make a home fire escape plan and practice it at least twice a year.

Install Smoke Alarms
Install smoke alarms on every level of your home, inside bedrooms and outside sleeping areas. Interconnect smoke alarms throughout the home. When one sounds, they all sound.

Test Smoke Alarms
Test smoke alarms at least once a month and replace batteries once a year or when the alarm “chirps” to tell you the battery is low. Replace any smoke alarm that is more than 10 years old.

Install Sprinklers
If you are building or remodeling your home, install residential fire sprinklers. Sprinklers can contain and may even extinguish a fire in less time than it would take the fire department to arrive.

Source: National Fire Protection Association (NFPA®)

If The Unexpected Does Happen, We’re Here to Help.

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 508-393-7898

The Professionals at SERVPRO of Worcester Are Highly Trained in Biohazard Cleanup and Restoration

4/30/2020 (Permalink)

Virus graphic with the words Here to Help We are here to help- 24 hours a day, seven days a week. Ready for whatever happens.®

The professionals at SERVPRO® of Worcester offer cleaning services including the removal of biohazard contaminants. We have the specialized training and products to get you property back to business.

Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO® of Worcester Professionals are trained to safely clean and remove biohazardous substances and dispose of them properly in accordance with OSHA and health regulations. We use EPA approved products and follow CDC guideline for cleanup practices

Equipped with the necessary safety apparatus and cleaning products, SERVPRO of Worcester Professionals are here to help transform any unsafe environments back into clean, safe homes and offices.

We are here to help- 24 hours a day, seven days a week. Ready for whatever happens.®

Need Biohazard Cleanup? Call Us Today 508-757-7885

Flooding and Sewage Back-ups: An Ounce of Prevention is Worth More Than a Pound of Cure.

4/30/2020 (Permalink)

If your home or business is located in an area subject to periodic flooding or where sewage backups have occurred it’s important to implement preventive or pro-active measures to prevent and/or minimize the nature and extent of flooding and back-up damage.

Preventive Actions:

  1. Waterproofing the building foundation and/or sealing cracks in foundation floor or walls
  2. Installation of a check valve or shut-off valve on the building sewer close to where it enters the structure.
    **Make sure you check with the proper sewer authority prior to taking this action!
  3. Raising or removing any sink, toilet, washing machine, etc. in the basement that may be subject to backups when the sewer system surcharges.

Pro-active Actions:

  1. Purchasing or installing a sump pump to pump out water that collects in the low point of the basement
  2. Ensure that building gutter downspouts and drains are directed away from the foundation and toward low points away from the structure
  3. Try to keep furniture and valuables above flood levels where flooding has previously occurred
  4. If minor flooding occurs, follow the water to its point-of-entry and seal cracks or defects to the extent possible.

Remember, an ounce of prevention is worth more than a pound of cure.

Please remember flood insurance is also vitally important where properties are known to be in floodplains or flood prone areas.

More information on prevention and flood insurance is available on the FEMA website.

For source material and further information visit: https://www.mass.gov/guides/flooding-and-sewage-back-ups-home-care-guide

About SERVPRO of Worcester

SERVPRO of Worcester specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Preventing Water Damage Is a Much Cheaper Than Paying For Repairs

4/30/2020 (Permalink)

Water damage can weaken your home’s foundation, eventually causing serious structural damage. Damp wood invites termites and carpenter ants; it causes mold and mildew. Well you know what they say about an ounce of prevention. Well this is absolutely the case when it comes to water damage and your property. Let’s face it- it will cost much less money, trouble and stress to prevent damage from happening then repairing it once it happens.

Here are ten easy prevention tips:

  1. Clean your gutters.
  2. Direct downspouts 5-10’ away from the house
  3. Slope your yard away from the foundation
  4. Test your sump pump once a year
  5. Make sure to check your sump pump frequently during storm season
  6. Repair noticeable drips in pipes
  7. Check for dark spots on ceilings and under pipes
  8. Repair any cracked caulking
  9. Fix all water leaks.
  10. Replace missing roof shingles.

When Water Damage Happens.

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Worcester is ready 24 hours a day, 7 days a week, to respond immediately to flood or water damage. We have the experience, expertise, and training to restore your home or business quickly and properly. We use advanced inspection and extraction equipment to find the water and remove it as quickly as possible. Our local technicians will closely monitor and document the drying process to ensure your property is back to normal.

Got Water Damage? Faster To Any Size Disaster Call Us 24/7 – 508-757-7885

Flooded Basement in West Boylston? We Can Help.

4/30/2020 (Permalink)

Basement flooding can happen anytime The professionals at SERVPRO are here to help.

There are many reasons basements flood. We all know that basement flooding can happen during extreme weather, heavy rains, rapid snow melts but it can also occur during dry weather in homes that have never experienced water damaged in the past. Flooding can occur by seepage or flow through the walls or foundation floor, from surface water sources, or by a sanitary or storm sewer backup.

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Worcester and let our trained, professional crews handle the situation safely and correctly.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 508-757-7885

How Can You Help Support Local Business

4/29/2020 (Permalink)

Doing Your part to Help Local Business | The Benefits of Online Reviews

In today’s #AloneTogether world, you may be asking, “How can I help to support local business when I’m trying to follow social distancing guidelines?” The answer is to embrace online tools, social media and online reviews.

Now more than ever,  small businesses need your online reviews- it’s how they stay connected to the people they serve.

How do reviews help a local businesses:

Connect with Customers
When you run a small business, you don’t just work there- you are a neighbor, a friend, a part of the community. You get to personally know your customers. You build relationships- eye to eye and toe to toe. Visits to your business & visiting your COIs  & customers becomes a regular routine. 

During these unprecedented times our regular ways of socializing with the community aren’t available. Reviewing, Liking, thanking, and responding to comments on reviews left for a business allows a company to show their personality, values and helps to build strong relationships.

Reviews Help a Business Get Found

Google takes review ratings into consideration when determining the order of businesses it lists in local searches.

When consumers go to Facebook and search for a local business, your ranking is also influenced by your rating, as well as the number of your reviews. This is true for Yelp as well. Your reviews help others find your favorite local businesses. If customers can find a business, then they can work with them.

Reviews Help to Build a Business’s Credibility

According to studies (conducted before social distancing) close to 90% of consumers trust online reviews as much as personal recommendations. The more positive reviews  a business has the easier it is for customers to make the decision to try that business.

Reviews Provide Important Feedback

A business can learn a lot from reviews- what are they doing well, how can they be of better service. What do your customers love about a business, what could use some work?. A business can fix issues quickly before they become a problem.

Word-of-Mouth

People often think of reviews just as formal write-ups, but don’t underestimate the power of the conversation you see on social media, references to experiences or comments on a particular product- that helps build a business’s reputation too. This takes time, first people need to know you’re there and then they need to talk about you. The more good things people have to say in connection with a business—the more positive “word of mouth” you are getting for that business.

Examples:

  1. I don’t know what we would have done without #SERVPROShrewsbury/Westborough after our house fire.
  2. Thank you #SevenSaws for the curbside service!
  3. I could really go for some BBQ about now #SmokeStackBBQ

Now you know how and why  you can help your favorite local business by just sharing your opinions on the goods and services they provide.

Please think about taking some time to show your support for some our locally owned and operated business who are working so hard during these difficult times. #InItTogether

Holden Residents: Do You Know What to Do If Your Basement Floods?

4/29/2020 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Holden, MA basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Worcester and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 508-757-7885

SERVPRO® of Worcester is Uniquely Qualified During These Unprecedented Times

4/29/2020 (Permalink)

SERVPRO® of  Worcester is uniquely prepared during this unprecedented time to clean and disinfect your home or business. Our certified team of professionals are trained in adhering to the highest cleaning and sanitation standards. We use EPA approved products and follow CDC guidelines for cleanup practices.

Our Company is dedicated to staying on top of all the latest education, certification and trainings opportunities during this continually evolving global event. Recently, our Operations Manager, Wally Gagne and our Manager of Business Development, Sean O'Neill completed the 2020 CIRI Science Symposium: COVID-19 and Pandemic Preparedness.

About SERVPRO of Worcester
We want to assure you we are still HERE TO HELP. As always, SERVPRO of Worcester stands ready, willing, and able to help with all your cleanup & restoration needs. Although we take great pride in our cleaning and sanitation efforts in the battle against Coronavirus, we have not deviated from our core services of Fire, Water, and Mold remediation. 

During these turbulent times we remain operational 24/7 and will always answer your call, you can depend on us! 

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Worcester, 508-757-7885

Is Your Home Storm Ready For The Next Big Storm?

4/20/2020 (Permalink)

Here are Five Tips to help prepare your home and reduce the potential for damage caused by severe storms.

TIP ONE: Regularly Clean your gutters, down pipes and drains to prevent blockages

Always remember to keep your gutters and down pipes clear. Blockage can cause water to overflow under the eaves, leading to water damage. Clear leaves and debris from your roof as these will make their way into the gutters in heavy rain. Keep the drains around your property clear. This helps surface water move away and prevents water from pooling and entering your property.

TIP TWO: Check & Maintain Your Roof.

Your roof should be checked every year and after major events. Look for signs of damage. Fix any cracked, broken or displaced tiles. Buildup of dirt should be removed to prevent blocking the drainage channels on the underside of tiles. Damaged roof sheeting may need to be patched or replaced. Don’t forget to check inside your roof space. Light shining through may indicate that your roof is damaged.

*Working on a roof can be dangerous so we recommend you contact an expert tradesperson if you need help  to check or maintain your roof.

TIP THREE: Clean & tend your yard and balcony. Make sure, to secure or store items that could be blown away in strong winds 

Strong winds can pick up even large items such as outdoor furniture, trampolines and roofing iron causing damage to windows, roofs and cars. Try to keep items around your property tidy. When there is severe weather in the forecast, you may need to secure or put away things away.

TIP FOUR: Trim trees and branches that could fall on your home or property.

Remember to park your car away from trees if severe weather is predicted.

When planting trees and shrubs, consider the mature size of the tree and use this to guide the planting location.

*We suggest working with an expert tradesperson- contact a qualified and insured arborist or tree surgeon when necessary, speak with a trusted nursery or garden center for guidance on plant selection and planting techniques.

TIP FIVE: Check your insurance policy, be sure it current and adequate.

Make sure that your insurance policy provides coverage for the types of events specific to your location, these may include: storm water runoff, flash floods and damage to properties by trees (to name a few). What type of coverage do you have? Building insurance, contents insurance – what do you have, what do you need? Also, consider what level of coverage are you are insured for, is it enough to recover from major damage?

Remember- if your home does suffer storm damage, SERVPRO of Worcester is Faster To Any Size Disaster.

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Worcester arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 508-757-7885

#HeartWorcester Worcester Stands United

3/31/2020 (Permalink)

Hearts on display in SERVPRO window We stand with united #heartworcester

As one of Worcester’s most iconic symbols, the heart has held a special meaning for the city of Worcester since its incorporation as city in 1848. Worcester is often referred to as “the Heart of the Commonwealth” and has a bright red heart right in the middle of the city’s seal. 

Now the heart is taking on even more meaning for our friends and neighbors in the Worcester community. Residents are showing their hometown pride by decorating their homes & businesses with hearts as part of the #HeartWorcester social media campaign started by the Worcester Public Library.

Our city is taking this opportunity to prove we’re in this together. We encourage you to put a heart in your window to show solidarity and that we are #alonetogether. Send it to WPL through email or post on social using the hashtag #heartworcester.

We at SERVPRO of Worcester have proudly displayed our hearts, now we’d love to see yours.

Learn more about #HeartWorcester:

https://www.youtube.com/watch?v=411iId4vX4U#action=share

https://www.telegram.com/photogallery/WT/20200326/NEWS/326009994/PH/1

SERVPRO of Worcester Best Practices to Minimize Your Risk

3/27/2020 (Permalink)

SERVPRO logo with Words Here to Help We are Here to Help. 24 hours a day, seven days a week.

SERVPRO of Worcester Shares Tips and Best Practices to Minimize Your Risk

Cities and states are taking increasingly drastic measures to curb the severity of the pandemic, including the closing of bars, restaurants, and public venues. In some areas, officials have issued “shelter in place” orders in order to compel residents to stay in their homes and limit movement. To further protect yourself, minimize your exposure with the following tips:

Practice Good Hygiene

    • Clean hands with sanitizer and wash your hands frequently
    • Avoid touching your face and cover coughs and sneezes
    • Disinfect “high touch” surfaces like doorknobs, light switches, tables, doorknobs, and handrails regularly
    • Increase ventilation by opening windows or adjusting air conditioning

At The Office

    • Stop shaking hands – use other noncontact methods of greeting
    • Use videoconferencing for meetings when possible
    • When not possible, hold meetings in open, well-ventilated spaces
    • Disinfect “high touch” surfaces like desks, keyboards, light switches, doorknobs, and telephones
    • Consider adjusting or postponing large meetings or gatherings

Stay Home if...

    • You are feeling sick
    • You have a sick family member in their home

Sources:

Need Specialized Cleaning Services?
Call Us Today 508-757-7885

The professionals at SERVPRO® of Worcester offer cleaning services including the removal of biohazard contaminants.

3/24/2020 (Permalink)

SERVPRO Logo with words Here to Help Here to Help. 24/7

SERVPRO of Worcester's professionals are uniquely prepared during this unprecedented time to clean and disinfect your home or business according to the protocols set forth by the CDC. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as:

  • Counters
  • Tabletops
  • Doorknobs
  • light switches
  • bathroom fixtures
  • toilets
  • phones
  • keyboards
  • tablets
  • tables

These surfaces are mentioned in the CDC’s guidance for Preventing the Spread of Coronavirus Disease

These same surfaces are mentioned in the CDC’s guidance for commercial spaces as well.

The CDC also recommends regular cleaning of the following areas/items:

  • Kitchen/Food Areas
  • Bathrooms n Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevators and Escalators
  • Playground Equipment
  • Fitness Equipment

SERVPRO of Worcester professionals are trained to perform a proactive cleanup that involves facility or structure cleaning and disinfection. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of waste.

If you are interested in inquiring about our services we are here to help – 24 hours a day, seven days a week. Just a Call Away 508-757-7885

In It Together- Serving The Community We Call Home

3/23/2020 (Permalink)

SERVPRO logo with the words Here to Help, Virus picture in background During these turbulent times we remain operational 24/7 and will always answer your call!

We are all in this together. We continue to monitor the COVID-19 situation and will follow guidance from public health officials and government agencies, so we can continue to support our customers and communities as needed.

We want to assure you we are still HERE TO HELP. As always, SERVPRO of Worcester stands ready, willing, and able to help with all your cleanup & restoration needs.

SERVPRO is being called on by businesses and community leaders to perform the necessary bioremediation services to clean, disinfect and sanitize their properties. All of our cleanup practices are in accordance with the guidelines provided by the CDC and local authorities.

Although we take pride great pride in our cleaning and sanitation efforts in the battle against Coronavirus, we have not deviated from our core services of Fire, Water, and Mold remediation. During these turbulent times we remain operational 24/7 and will always answer your call, you can depend on us!

We're here when you need us! 24/7 Just a Call Away 508-757-7885

We are Cleaning Experts

3/17/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Worcester, 508-757-7885

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Spread the Word on Burn Treatment

2/7/2020 (Permalink)

National Burn Awareness Week 2020 National Burn Awareness Week 2020

In Observation of National Burn Awareness Week, SERVPRO of Worcester would like to share the following information Regarding First-Degree Burn First Aid.

The American Burn Association’s Burn Prevention Committee recommends the following guidelines for the treatment of minor burns. Please note that even a small burn, may have the potential to become infected. It is always advisable to seek medical attention as soon as possible. Remember, when in doubt or if you think the individual’s life is in danger, call 911.

What’s a First-Degree Burn?

First-Degree Burns are burns which involve the outer most layer of skin and are usually associated with a sun burn. Such an injury may occur from too much exposure to the sun (gardening, sunbathing, etc.). The skin is usually still intact, but may appear to be red, very warm or hot to touch and painful. There may also be small blisters, and swelling in and around the area of injury.

Initial first-aid treatment for a first-degree burn include the following:

DO’s

  • Stop the burning process: cool the burn with running cool (not cold) water for at least 5 minutes. But do not use ice, as this may cause further skin damage. Do not over cool! If the victim starts to shiver, stop the cooling process.
  • Remove all jewelry, watches, rings and clothing around the burned area as soon as possible.
  • Administer an over-the-counter pain reliever such as ibuprofen or acetaminophen for pain control. Follow the directions on the label. Consult a physician or health care provider if pain is not relieved.
  • Cover the burn with a sterile gauge bandage or clean cloth. Wrap the burned area loosely to avoid putting too much pressure on the burn tissue.
  • Minor burns will usually heal without further treatment.
  • For small area burns, apply soothing lotions that contains aloe vera to the burned area to help relieve the pain and discomfort.
  • Seek medical attention if there is a persistent fever not relieved by medication or redness that may extend beyond the border of the burn or pain is not controlled by ibuprofen or acetaminophen.
  • Drink plenty of fluids (electrolyte containing solutions such as Gatorade) if the person appears to be dehydrated.

DON’TS

  • Do not apply ice – this may cause further damage to the skin.
  • Do not use any butter, ointments or other home remedies on the burn. Such substances may trap the heat in the tissue and makes the burn worse.
  • Do not break any blisters…leave intact.
  • Do not delay seeing medical attention if the burn is larger than the size of the victim’s palm.

Healing

It may take several days for a mild first-degree or second-degree burn to heal. During that time, it is important that the affected area is observed for infection, such as redness extending beyond the burned area, changes in the appearance of the wound or slight fever not relieved by Tylenol. As your skin begins to heal, you may also notice that it will itch, which can be very uncomfortable at times. This is normal and will eventually decrease. Frequent application of lotion can help keep the skin hydrated and minimize the itching process. If the itching is too severe, an over-the-counter medication such as Benadryl® may be helpful in easing the discomfort. Remember...always follow the directions on the label. The wound should be kept clean with daily dressing changes. If you have any concern or questions, consult your healthcare provider. Once the burn has healed, limit the exposure of the burn skin to direct sunlight. Always wear sun protection.

Following the above guidelines should promote healing to most minor burns. 

**This material is for information purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment, which you should seek from your physician. The ABA does not endorse any specific product, service or treatment.

To learn more about Burn Treatment and Prevention please visit: http://ameriburn.org/prevention/prevention-resources/#1493037731300-e4bd5ba9-3769

SERVPRO of Worcester is an IICRC Certified Firm

2/7/2020 (Permalink)

SERVPRO of Worcester is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies..

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Worcester

SERVPRO of Worcester specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Winter Storms, Frozen Pipes & Ice Dams- Oh My!

2/7/2020 (Permalink)

This can be a stressful time of year- winter weather can bring a lot more issues than just slippery roads, snow days and a sidewalk to shovel.

If you live where temperatures sink below freezing, you are also at risk for frozen pipes, ice dams and puffbacks- all of which can create major disasters in your home or property. 

Suggestions on Preparing Your Home for Winter Weather

  • Keep cabinet doors open during cold spells. This allows warm air to circulate around pipes.
  • Keep a slow trickle of water flowing through faucets, especially if the pipes for the faucets run through unheated or uninsulated areas of your home.
  • Consider shutting off outdoor faucets. Find the shut-off valve in the basement or crawl space and tun it to “off”.
  • Ensure gutters are clean and secure. Leaves and debris accumulate, causing damming in gutters, which could lead to roof problems and water damage.
  • Proper maintenance of your furnace can help reduce the risk of puffbacks.

When winter weather strike, SERVPRO of Worcester Strikes back! We’ll make it “Like it never even happened,” and we’re just a phone call away, 508-757-7885.

The Worcester Community Continues to Work Together to Honor a Fallen Hero

1/28/2020 (Permalink)

Worcester Fire Fighters, SERVPRO of Worcester and Worcester Bravehearts Worcester Fire Department, SERVPRO of Worcester and the Worcester Bravehearts - honor Lt. Jason Menard.

On Friday January 24, 2020 SERVPRO of Worcester was proud to have been a part of something much bigger than business.

We had the honor of presenting a check, along with the Worcester Bravehearts, in support of the Menard Children’s Fund.

We were grateful for the opportunity to recognize a true hero, Lt. Jason Menard . His selflessness, service and sacrifice to the people of Worcester will not soon be forgotten.

Additionally, we offer our thanks to the Worcester Fire Fighters who accepted the check on behalf of the Menard family. The Worcester Fire Department’s dedication to this community is legendary and appreciated. We are lucky to have you.

 
For a community who never stops giving, we would like to make a special acknowledgement to the following local business: 110 Grill, Anytime Fitness, Apex Entertainment, Bay State Savings Bank Burton’s Bar & Grill, The Ecotarium, Massachusetts Pirates, Nothing Bundt Cakes Shrewsbury, Publick House Historic Inn & Country Lodge, Redemption Rock Brewing Co., Seven Saws Brewing Company, and Boro Sugar Shack. Your contributions and donations were key to our fundraising efforts- thank you! 

SERVPRO of Worcester is lucky to call this community home!

If you wish to contribute further to the  Menard Children’s Fund we encourage you to visit https://events.fmpevents.com/e/menardchildrensfund

 The Professional Fire Fighters of Massachusetts Foundation (PFFM Foundation) will be collecting donations for the Menard Children's Fund. 100% of all donations made will be going directly towards their future needs.

Staying Safe In A Water Damaged Home In Cherry Valley

8/15/2019 (Permalink)

Staying Safe During A Water Catastrophe

Once your home has been struck by a water catastrophe, it immediately becomes a much riskier place to move about and live in. While we firmly recommend allowing SERVPRO technicians to provide all guidance and operate to the fullest extent of their ability, there may be times when you, the homeowner, must enter the damaged portion of your homes. If so, be sure to take these safety precautions beforehand.

Follow Our Guidance 
SERVPRO of Worcester is not here just for the simple water removal job in your Cherry Valley home - we are here to help with all aspects of the disaster. Our representatives are well-known for their approachability and communication skills, and this is perhaps most evident with safety rules. Our personnel is there to guide you on what you should and should not do around your home, and your safety is always their top priority. If we tell you to avoid an area or task, it is not for our poor intentions. These suggestions are to keep you out of harm's way and to prevent any further damage from occurring.

Face Masks 
Water damage can create some harmful respiratory conditions, especially if mold has started to take root. Whenever you are near the damaged portion of your home, you should be wearing a face mask to keep out harmful chemicals and pathogens.

Gloves 
A good pair of gloves is essential for doing anything in the damaged part of your home. They should be rubberized to avoid any risk of electrocution, thick to avoid rips and tears, and well-fitted to ensure as little water as possible reaches your skin. Try to avoid disposable gloves, as these do not provide suitable protection in a water damage scenario.

Long Sleeves 
You should always wear long-sleeved clothing in a damaged area, even if it is a hot day. Long sleeves protect your skin from harmful chemicals and hazards, especially if the clothing is composed of a strong material.

SERVPRO of Worcester is a locally-owned and operated branch of a national company with decades of experience removing and restoring water damage in homes like yours.

Here to Help®. Call Us Anytime 24/7 at (508) 757-7885.

Click To Learn more About Our Water Damage Repair and Restoration Services  

Storms Can Bring Many Different Challenges To A Homeowner, Be Prepared

8/6/2019 (Permalink)

SERVPRO of Worcester Works Fast to Remove Storm Water to Preserve the Integrity of Your Property

The word flood causes people to think of thunderstorms and bursting levees. Most of the restoration costs come from smaller water sources, however. 

Much of the flood damage that SERVPRO finds withinand nearly everywhere else results from failing plumbing and broken appliances. In winter months, poorly insulated pipes can freeze and burst, flooding basements, attics and other areas of the home.

Year-round, lines get blocked and rupture, old plumbing corrodes and fails as do clothing and dishwashers. While all this may seem like a small amount, a burst water pipe can send 160 gallons across a kitchen floor per hour. If this happens when a family is out for the weekend, they can come back to find over 5,700 gallons (36 hours) has flooded their entire home. Typically, this is clean water, which is not the case with intruding ground water from a storm.

To put things right; our response team starts with two tasks: an inspection to determine the extent of the flooding while technicians set up the first pump to begin removing the flood water. A quick check with a tape measure tells us the depth; if it is over two inches, we start a commercial grade pump to drain the water.

As this happens, a team inspector checks the other areas of the house to see how much water is present and if there is ancillary damage such as water in the electrical outlets. It is not a regular occurrence, but it can happen in basements or split-level homes. More common are flooded carpets, walls, ceilings, and floors with possible damage to other structural property. 

Once we finish with the pumps, the next steps are to remove water trapped in the carpets and floors and to dry or replace damaged drywall. We use extractor wands to draw water out of carpets and wood floors without damaging the nape or surface. In most cases, we throw out the carpet pad, as it is too expensive to dry out something that cheaply can be replaced. Once again, if surging water from the exterior transported debris, the contaminated padding must be tossed.

To prevent removing drywall, we try to dry it in place if it is not too soaked. SERVPRO's  IICRC trained technicians set up dehumidifiers to remove moisture from the air, install exhaust fans to pull damp air out of the affected rooms, and place air movers along the affected panels to force heated, dry air across the surfaces to carefully lower the moisture content. We may also drill small holes into the baseboard area and close to the ceiling joints to increase air flow and the rate of evaporation. This further mitigates the loss.

These are just a few of the actions we take to return your home to its normal, pre-flood state, "Like it never even happened."

Click Here to Learn More about our Storm Damage Cleanup and Restoration Services  

If you need our help to dry out your home and property, call SERVPRO of Worcester today at (508) 757-7885. We are here and ready for you.

Storm Damage Can Be Devastating to your Cherry Valley Home Protect it Today

7/31/2019 (Permalink)

Storms and Appliances Can Flood Your Home, Be Ready to Call SERVPRO of Worcester

Finding a home that fits your family can be tough; when you finally make a purchase and start to settle in, you want to protect your investment properly. It takes some investigation to discover each and every problem that may exist in your home; you might even need some help. 
  
After you spend the time searching for the perfect home in Cherry Valley, flood damage is the last thing you want. However, every home is susceptible to flooding, even those placed nowhere near a natural water source. Your home appliances can easily turn against you, leaving you and your family wondering what comes next.  
  
To avoid issues related to major appliances found in most modern homes today, you want to have your home inspected by a trusted restoration company that specializes in recovering from flood damage. A company, like SERVPRO, can help you discover hidden problems by performing a full inspection and give you a better chance to avoid situations that commonly occur in your area.  
  
Many homeowners install dishwashers next to their sink in the kitchen, resulting in a series of connectors, feedlines, drain hoses, and other fittings that require periodic maintenance. Something similar happens when you install a refrigerator that has an ice maker, a washing machine, or even your water heater.  
  
All of these appliances can lead to significant flooding issues that cause severe damage in your home. Something as small as a 1/8th-inch tear or crack can release hundreds of gallons of water per day. Think about how fast things can get out of hand when the leak continues undiscovered. 
  
At SERVPRO we help customers become ready for whatever might happen on their property. You receive a no-cost assessment that contributes to providing solutions for issues found in your home. We discuss each problem individually, explain available services in detail, and consider every option available to limit losses you may experience. 
  
When you have a pre-existing relationship with SERVPRO and disaster strikes, we already have details about your property which give us the ability to respond quicker, providing you with the support you deserve during an emergency.  We can offer you our ERP, Emergency READY Profile Plan that suggests preventative measures for natural disasters, contact info for your, and us as your storm restoration specialist. All in a mobile app. We have on staff experts. 
  
Make the decision to plan ahead, contact SERVPRO of Worcester for additional information and get started protecting your family home for whatever comes. (508) 757-7885  Visit the Area: https://en.wikipedia.org/wiki/Leicester,_Massachusetts

Using Chemical Agents For Commercial Water Removal In Worcester? Stay Safe with SERVPRO!

7/29/2019 (Permalink)

The consequences of water damage can be huge, particularly for small businesses. Ultimately, every day that you can’t operate represents lost profits. This is why a fast and efficient restoration service is essential. At SERVPRO of Worcester, we have a broad range of techniques that we can use to dry, clean, and repair your property quickly. In some instances, this does involve the use of strong chemicals.

They might be cleaning products, chemical agents, or water treatments. If our technicians do plan to introduce any kind of chemical element to the restoration process, you will be fully informed. Do be aware, however, that your employees will not be allowed to access the affected area during this time. Commercial water removal is a complex process, and it requires your full cooperation.

This simple guide to the most commonly used restoration chemicals will give you some information so that you can keep your workers safe.

Antimicrobial Agents 
This describes any chemical that is used to prevent the spread of microorganisms in water or on moist, damp materials. We will use these agents if we believe that black or gray liquid has entered the building, as it can be toxic.

Disinfectants 
Our disinfectant products are not too dissimilar from the ones that your cleaners may use, but they are substantially stronger. They are able to kill 99% of all the organisms that they encounter, and they leave surfaces close to sterile. We may use formaldehyde, alcohol, or chlorine based products.

Sanitizers 
The job of a sanitizer is to lower the number of microbes to a level that has been considered safe for ‘public use.’ Usually, sanitizing chemicals are combined with other cleaning agents, because they are not powerful enough to eradicate all organisms on their own. If bacteria remains and only sanitizer is used, there is a chance of it returning and we won’t take it.

Sterilants 
Sterilants are very effective because they eradicate fungi spores as well. This prevents the spread of mold in areas that have been affected by water damage. The downside to these chemicals is that they can’t be applied to every surface. Some materials will become damaged if brought into contact with sterilant, so we’re very careful about how we use them.

Cooperation And Collaboration Will Keep You Safe 
We’ll keep you in the loop at all times and explain what is happening throughout the restoration process. In exchange, we expect you to listen to our recommendations and vacate areas containing strong chemicals when advised. This is for your safety. You must inform all employees as to which spaces they can and cannot use during the repairs.

Don’t forget that SERVPRO of Worcester is a local company. We are based in your area, so you can access our services at any time. We have access to state of the art drying equipment, and we can restore severely damaged items at our special facility. Call the experts’ 24/7 at (508) 757-7885. We are ready!

The SERVPRO Difference - Emergency Ready Profile (ERP) and Plan

7/29/2019 (Permalink)

SERVPRO'S ERP can Get our Technicians Out to Your Location Fast and Prevent Extended Downtime for Your Business

Snack manufacturers risk fire disasters every day with deep fryers and ovens dominating their work floors. Knowing that equipment malfunction or operator error is a real possibility at any time impels smart business owners to determine which commercial restoration near them offers pre-problem planning. Selecting SERVPRO makes business sense because of our unique Emergency Ready Program.

Grease fire damage halts production at your Cherry Valley snack production and distribution business. Your plant supplies chips under various trademarks throughout New England as it has for 60 years. Working with our project managers to develop a viable Emergency Ready Profile and Plan makes sure your customers continue to reach for a bag of crunchy delight even if a mishap in the frying areas temporarily slows the snack food lines.

A business that suffers commercial fire damage walks a difficult road back from ruin if no preparation is in place to clarify the steps for responders. SERVPRO urges our community business leaders to consult with our experienced team before a crisis, so we react swiftly with your priorities delineated should a fire occur. A specially trained assessor from our office arrives to scope out your facility, seeking to understand how your business runs and how your physical production areas appear. Locations of equipment, utilities, shut down controls and employee positioning informs our advice to you. We use our years of experience and fires restoration education to suggest the best approach for our team to take if fire threatens within your building.

You use our mobile app to load details into our database. The app asks targeted questions and prompts you to add accurate information as well as share photos and diagrams. Take the time to identify personnel within your organization whom you authorize to contact us and make decisions about fire damage restoration if you are unavailable. Speed is crucial when fire damages your commercial area. You or your approved contact avoid secondary damage to the business if an immediate call alerts SERVPRO to mobilize fire restoration crews to your site. We follow the plan developed with your input combined with our know-how to keep the fire damage contained and production in your plant back online as soon as possible.

Get proactive with the professionals at SERVPRO of Worcester to avoid stoppage at your snack production and distribution business. Call Sean O'Neill at 508-757-7885 to find a convenient time to complete an Emergency Ready Profile and Plan. We have on staff experts. 

Heavy Smoke Can Be Left By Kitchen Fire

7/29/2019 (Permalink)

In our home town of Worcester a forgotten pot was left on ta running stove quickly turned an ordinary evening family meal into a complete disaster.  The pot caught on fire due to excess amounts of grease build-up, and began to spew soot throughout the home.  The fire department responded quickly and promptly and put out the fire blaze without anybody getting hurt or injured.

SERVPRO of Worcester was called in to clean up the damage resulting from the kitchen cooking fire.  We were able to get everything back to normal for the homeowners in a matter of days.  Afterwards, the property owner stated ‘Wow! It really is "Like it never even happened." Any challenges little or small, SERVPRO is here to help 24/7 don’t hesitate to call us at (508)-757-7885.

Don’t Let Fire Damage Scare you, You Have SERVPRO!

7/26/2019 (Permalink)

Fire Damage to Your Worcester Home

It is possible that your home might have actual fire damage even if it has never had a house fire. One of these situations is if your home has a fireplace that is often used during the colder months. Another occurrence of fire damage can be a result of malfunctioning furnaces. We have seen this all the time in Worcester. 

Worcester area homes can develop both kinds of fire damage, instead of only one or the other type, if both fireplace and furnace are used to keep a home adequately heated during the bitterly cold winters. Faulty furnaces are much more dangerous than fireplaces are, in general. Small explosions may not seem to be important in an appliance that is used for heating, but those explosions get larger over time, not smaller. After a furnace begins doing this, which is called 'puff back,' replacement of the furnace with a new one is typically the only sufficient remedy. Residues from puff back are not confined to an area near the furnace but can be expelled wherever there is a heat vent, also. These areas on walls and ceilings, and sometimes floors, can discolor painted and papered surfaces. Paneling can also be cleaned of oily deposits. When fireplaces are used, different residues, including soot and even creosote, accumulate around the exterior. Stone and brick can hold a significant amount of these substances within their rough surfaces, and a build-up of these carcinogenic substances can be highly flammable. On top of being unsightly to the eye, blackened fireplace facings can be dangerous to your health and your home. Fireplaces regain their new look after being cleaned on their exterior facing and their interiors, as well. Their structural components of stone or brick allow for this. Even though they may look dirtier than any other area in your home, cleaning can completely restore their appearance.

We at SERVPRO can clean both of these types of fire damage from your home. The same techniques we use to clean and detail personal belongings, furniture, and other housewares are also relevant for fireplaces and the areas around them. When you have fire damage that makes your home look less appealing than what it should, call us, SERVPRO of  Worcester, at (508) 757-7885. We are always ready to answer your call and help you restore any area of your home.

Cleanup After a fire in a Worcester Home

7/26/2019 (Permalink)

Fire, smoke and soot damage is not only upsetting, but also very destructive. In many instances after the fire fighters leave there will be water damage from their efforts. SERVPRO of Worcester specializes in fire and water restoration. At SERVPRO of Worcester we have the equipment, specific training and certifications that will allow our crews and crew chiefs to restore your home or business to pre-fire condition. SERVPRO understands that you may be feeling stressed and confused. Rest assure our professionally trained technicians and staff will treat you with respect and empathy you deserve.

Please don't hesitate to call us with any questions at 508-757-7885.

  • 24 Hour Emergency Service
  • Faster to Any Disaster
  • Locally Owned and Operated
  • Highly Trained Fire Restoration Technicians

Speedy Flood Damage Restoration Avoids Need to Reschedule Worcester Events

7/5/2019 (Permalink)

SERVPRO Technicians are on the Job Quickly after Your Call to Make Sure that Your Business is Able to Meet Any and All Party Expectations

The beautiful and historic venues in our area add an element of elegance to weddings, graduations, and conferences, among other celebrations and ceremonies. Antiquated plumbing fails and floods without regard to schedules, threatening to require cancellation of events long-planned and anticipated. SERVPRO responds to such catastrophes fast, getting your agenda back on track. 
 
A water main breaks, causing commercial flood damage in the main hall of your Worcester event center just hours before proud friends and families plan to gather for a medical school graduation. Scrambling to hold this significant event in one of the smaller areas of your building requires paring down the graduates’ guest lists. Discard this unacceptable notion and call us to restore the planned setting in time for the awarding of the diplomas. 
 
The SERVPRO flood damage team springs into action. Our powerful water pump and extraction equipment are truck mounted, so we get to work even if the power is off temporarily. Our project manager assesses while the crew gets to work. We collect and remove the standing water before industrially sized air movers begin the drying process. Our technicians train extensively in advanced drying techniques, including measuring and then monitoring moisture levels throughout the affected areas to guide our efforts. If the air movers do not reduce the wetness fast enough, we bring in high-efficiency dehumidifiers to more rapidly reduce the moisture. 
 
Water removal from carpeted areas is one of our specialties. If part of the targeted area has wall to wall floor coverings, we dedicate workers to the task of extracting water carefully from the fibers. Using the strong and efficient extraction vacuums is a task our team is certified to do without stretching or tearing the carpeting from its backing. Air movers and dehumidifiers help after in-place water extraction, positioned to dry both above and below the carpet. 
 
The influx of water is the major issue, but SERVPRO also attends to the cleanup of items displaced, tipped over, or otherwise damaged during the floor. We understand your clients expect a memorable event, but not because the area appears devastated by the flooding. Our focus during every job is restoration to a preloss condition. The vastness of your physical plant does not change our goal. We bring in as many technicians as needed to achieve this objective in the time permitted, ensuring your event proceeds on time. 
 
Major flooding is a disaster to which SERVPRO of Worcester confidently responds, even in a large, commercial setting. One call to (508) 757-7885 brings the crews required to return your hall to its previous glory quickly, for the event of your clients' lifetimes. 

Small Businesses Look to SERVPRO for Assistance with Flood Damage

7/2/2019 (Permalink)

Still recovering portions of your small office building from the torrential rainstorms that struck our area last October? We took a pounding from the weather, but the repairs do not need to be an overly time-consuming endeavor. You just need to find someone who cares. 
 
There are many quality services available to assist with the restoration of your building suffering from commercial flood damage in Worcester. However, our staff takes the relationships with customers beyond providing excellent services. We live and work in the same community; we may know each other on a personal level, our children may go to the same schools, support the same local sports teams and beyond. 
 
Calling your local SERVPRO is like calling a neighbor for help. Our staff assesses the situation by asking a series of pertinent questions to determine the proper amount of equipment and personnel necessary for the job. Next, we set an appointment that fits your schedule to have our technicians begin your restoration. 
 
Once SERVPRO technicians arrive, an onsite manager will walk you through an initial inspection, discuss the options that are available to restore your business and give you an approximate time frame for completion. They will also answer any questions that pop up throughout the restoration process and address any concerns you may have. 
 
With a plan in place, the repairs on your business begin by extracting any standing water and eliminating moisture hidden in hard to reach areas. SERVPRO’S certified technicians receive training in effective drying techniques, cleaning and deodorization methods, as well as the quality performance of quick, efficient repairs to return your property to a quality pre-flood damage condition. 
 
We look forward to building a solid, stable history with our clients that keeps them coming back to us, should they ever need future repairs to get their businesses back on track after a natural disaster, fire, mold, or vandalism incident strikes. You can count on us to perform the services you need and get things back to normal as fast as possible. 
 
Contact SERVPRO of Worcester to receive the quality services your business deserves. (508) 757-7885

Trained Professionals to Clean up After a Storm

5/22/2019 (Permalink)

When your home or commercial property has water damage from storms, SERVPRO of Worcester has the expertise, experience, and equipment to properly restore your property. At SERVPRO of Worcester we have the experience plus the scientific approach to water removal and cleanup to properly dry and restore your property. Every water damage is different and needs to be addressed, however, the general process is the same.

  • Step 1 - Emergency Contact
  • Step 2 - Inspection and Water Damage Assessment
  • Step 3 - Water Removal / Water Extraction
  • Step 4 - Drying and Dehumidification
  • Step 5 - Cleaning and Sanitizing
  • Step 6 – Restoration

At SERVPRO of Worcester we take every job very seriously. Restoration is the process of making your home or business back to pre-water condition. We understand that a water loss is stressful. Our technicians will treat you and your family with great care and empathy. We are always here to help, please contact us at 508-757-8779 for any questions or to schedule a free estimate.

Call Us if You Need Commercial Water Damage Restoration in Worcester

5/6/2019 (Permalink)

SERVPRO is Certified to Remediate Your Damage Whether it is Inside or Underneath Your Property

Flooding generally happens from three sources: Storms, Faulty Plumbing and the Results From A Fire. Regardless of the source, however, water has to be removed, and the excess moisture must be drawn from your property and the surrounding environment as quickly as possible.

How exactly does commercial water damage restoration work in Worcester? It starts with an inspection. Our SERVPRO inspectors use IICRC (Institute of Inspection, Cleaning and Restoration Certification) approved equipment to determine just how severe the problem may be. Once completed, how our technicians remove the water will depend if it is inside or under your business property.

Inside - Our rapid response team can usually arrive within an hour or two after you call us. Visible water can be vacuumed out with a pump or an extractor. Once it is safe, our technicians will then remove the furniture to an unaffected area where it can be dried and/or cleaned.


Next, as part of the commercial water damage restoration process, we'll clean and dry your carpets and floors. If the water is contaminated from the plumbing, it may become a health issue and most carpets will have to be removed. This is also cost-effective as it is cheaper to replace industrial carpets than to disinfect as well as clean them.

Under - If the source of the water is under a floor or otherwise beneath the property, our team will expose the pipe for a certified plumber to repair. Once it is fixed, technicians will clean out any contaminated soil and disinfect the surrounding area. Once this is done and tests clean, we will refill the excavation with clean soil.

Our teams accomplish this in order to get you back into your business as soon as we can. As a locally owned franchise, SERVPRO of Worcester understands exactly how important it is to get the doors reopened, and your customers are taken care of. If you are dealing with a flooded business and need our help, call us today at (508) 757-7885 to get the restoration process started.

Drying Furniture After Water Damage To Your Cherry Valley Home

5/1/2019 (Permalink)

SERVPRO Offers Cherry Valley Homeowners Restoration for Their Furniture

Water damage is a serious situation for homeowners. It does not take long for water to cause significant damage to your home and belongings. During the cleanup, you need to decide what cannot be saved, and what to try and dry out. One of the biggest challenges facing homeowners after water damage is drying furniture. 
 
Leaking pipes, broken appliances, basement seepage and yard runoff can all cause water damage in your Cherry Valley home. When that happens, the first step is to find the source of the water and stop further leaks. After that, however, you are left with the task of getting your house and belongings dry. In the case of soft furnishings, this can be a challenge. 
 
The Effect Of Water Damage On Soft Furnishings 
Soft furnishings are often made of wood and upholstery with soft fillings. That makes them particularly susceptible to water damage. Wood can swell and warp, and joints can crack or weaken. Areas such as couch cushions might suffer from water spotting or color bleeding. There is also a risk of mold growth moisture remains on these items.
 
How SERVPRO Can Help Restore Your Furniture 
Our IICRC certified technicians are trained in all aspects of water damage assessment, control, and treatment. When you call us, we take stock of the situation and give you honest advice on whether your soft furnishings can be salvaged. If they can, we will treat them using our tried and tested techniques. Our aim is to restore your furniture so that you will never know it was water damaged. "Like it never even happened."
 
Treating your furniture starts with wetting it if needed, to ensure the moisture content is even throughout. This aids with even drying and gets a much better result. We use water extractors and hand wands to get as much moisture out of your furniture as we can. Our teams are also trained to treat any furniture stains for a "like new" finish. We ensure every zipper and button is thoroughly dry, to avoid rust, and use waxed paper and furniture pads to prevent rust transfer between metal parts and the rest of the furniture. 

Finally, our IICRC certified technicians calculate the best placement of air movers and dehumidifiers around your furniture to complete drying as quickly and efficiently as possible. Of course, any structural drying to your home will also dictate the placement of these devices.
 
If your soft furnishings have suffered from water damage, give SERVPRO of Worcester a call at (508) 757-7885. Our teams will respond quickly and do everything we can to dry and restore your furniture. 

Disaster Assistance Always Available from SERVPRO of Worcester

4/29/2019 (Permalink)

Preparation is Key to Surviving Flooding and Subsequent Flood Damage

When you live in an area historically plagued by flooding, discovering ways to protect your home and family becomes vital. We can help you prepare your home against flooding, beginning with the information you find below. 
 
Start by understanding that flooding can occur anywhere, even your Cherry Valley home is susceptible to flood damage. Creating a preparedness plan to get your family to safety and taking the proper precautions to prevent damages to your home is smart. 
 
Helping by giving advice and preparing homeowners for battle against flood damage causing devastation in their homes is what SERVPRO does. We begin protecting your home by providing you with a ready plan app available online or on your mobile device. 
 
This app allows you to share information about your home's location, entry options and any specifics concerning current circumstances, including requesting services to your home during an emergency. It can also help you keep track of all of your items affected by a disaster. 
 
Flood waters can advance quickly, which is why it is so important to plan ahead for these types of events. If your basement or crawl spaces are prone to excessive water, there are services available to help you eliminate these issues before they become a problem. 
 
You can have new drains and sump pumps installed to help with water removal during an emergency. Have professional technicians, like those offered at SERVPRO, perform proper grading in your yard to help keep water away from your building. 
 
We can also offer crawl space encapsulation services to help improve your home's indoor environment and prevent damages to the structure of your building. However, these things need to be thought of before emergency strikes and are just as important as a well-planned evacuation. 
 
Contacting your local SERVPRO office can help give you ideas of how to plan ahead and provide you with the services you deserve to save one of the biggest investments of your life, your home. Just remember that remaining safe during an emergency is of primary importance. 
 
Therefore, practice an escape plan with the members of your family, prepare a survival kit ahead of time that includes clothing, food, and safety items that would be enough to cover a few days at least. 
 
Make sure to give SERVPRO of Worcester a call for help with surviving your next disaster. (508) 757-7885

Do's and Don'ts After Fire Damage to your Home in Worcester

4/19/2019 (Permalink)

Our Technicians Arrive Quickly After Your Call to Assess the Damage and Formulate a Custom Cleaning and Remediation Plan

A question that we commonly hear at SERVPRO is: What can I do until you arrive? We aim to ensure We’re Faster To Any Size Disaster, but of course, we understand that a person’s home is meaningful and full of personal belongings that they do not want to lose to fire damage. 
 
It is a natural instinct to try and clean soot-coated or charred items as quickly as possible after fire damage to your Worcester home. However, we would like you to be aware that some cleaning actions can make the situation worse and even lessen the chance of successful restoration. Here are the cleaning actions we recommend you avoid along with some things you can do while you wait for the restoration team. 
 
Do not try to clean upholstery, carpets, or walls. Soot damaged soft furnishings and walls require specialist cleaning, such as HEPA vacuuming. Attempting to clean them yourself might make the damage worse. 
 
Do not switch on or use electrical appliances. Smoke residues can be conductive and might ignite another blaze. Wait until the SERVPRO team arrives to inspect and, if possible, clean the item. 
 
Do not send clothes or soft furnishings to a dry cleaner who does not specialize in cleaning smoke-damaged items. We have access to powerful Esporta washers which were specifically designed to wash smoke damaged soft furnishings. 
 
Do place old, clean linens or colorfast towels over carpets, rugs or upholstered furniture to protect it from further harm. 
 
Do wash your hands regularly – soot has a propensity to cling to hands and clothes and is very easily spread throughout a home, thus causing further damage. 
 
Do try to limit movement into and out of the fire damaged area – this helps prevent the further spread of soot particles. 
 
SERVPRO arrives quickly and ready to tackle the aftermath of the blaze. We equip our IICRC-certified technicians with the skills and tools necessary to clean soot and smoke damage and restore your home. We also deodorize your home after cleaning is complete so it feels and smells fresh once more. 
 
For help with fire cleanup in Worcester, Cherry Valley and the surrounding areas, call SERVPRO of Worcester at (508) 757-7885. 

Flood Restoration in Worcester from a Faulty Appliance

4/18/2019 (Permalink)

Emergency Flood Damage Restoration Services

A flood disaster in Worcester due to a broken appliance can happen anytime. In fact, any appliance whose fixtures (e.g., pipes) lead into a water line can develop spring leaks or blockages that can cause serious flooding if unattended to. It is usually difficult to predict when a household equipment is going to fail on you, and accidents often strike unexpectedly. It can happen when you are on vacation, treating you to a rude awakening on your return home.

Your best bet against flood damage from a faulty appliance in Worcester is consulting a reputable restoration company. With many years of experience in water damage restoration, SERVPRO has the expertise to return your property to preloss conditions as quickly as disaster hits. As a part of your community, our IICRC-trained technicians are extremely efficient, adequately equipped, and highly motivated to respond swiftly to any emergency.

A number of appliances can cause flood damage in the house, including refrigerators, dishwashers, washing machines, and water heaters. A kitchen flood, in particular, can ruin cabinets and counter tops, and you may have to replace them in case of extensive damage. After some time, mold and mildew may develop due to prolonged exposure to water. Additionally, the adhesive material that helps hold counter tops in place can become loose and fall off because of excessive moisture.

Standing water from a dysfunctional dishwasher can cause irreversible damage to the flooring tiles, sometimes requiring complete removal and replacement. This additional expense can be overbearing, especially in a disaster situation. If the water contained oil and grease, it could contaminate surfaces in accessible and inaccessible areas. SERVPRO technicians use special solutions to clean up and deodorize these surfaces.

The decision to replace or salvage flood damaged equipment from a broken appliance depends on the level of damage, the length of time in the water, and the type of insurance coverage (if applicable). For instance, repairing certain equipment may void their warranty. On the other hand, if the appliance was old, replacing it with a newer model can provide better energy efficiency, subsequently saving you money on monthly energy bills. Clogged parts should be replaced to avoid safety hazards such as electrical shock, explosion, and fire outbreak.

Flood damage from a household appliance can be dramatic. As a locally owned and operated business, SERVPRO of South Worcester is strategically located to respond immediately when you need us. Call us anytime at (508) 757-7885.

To learn more about Worcester, visit http://www.worcesterma.gov/.

Floods in Our Worcester Community

4/11/2019 (Permalink)

SERVPRO drying equipment in basement Drying Equipment placed for storm water damage to concrete flooring.

Flooding can cause catastrophic damage, however, SERVPRO of Worcester can help restore residential and commercial properties. Often water damage restoration can be complex with numerous issues that require a knowledgeable staff. SERVPRO of  Worcester can restore a small water cleanup or a large scale situation. SERVPRO will work quickly to access the situation and make it “Like it never even happened.” At SERVPRO we understand that you need to have your home or business fully functioning. When an emergency situation arises, give us a call and we will be there fast with all the help you need.

SERVPRO of Worcester specializes in restoration and cleanup of residential and commercial property after a water damage event. Please call us at 508-757-7885 and we will be happy to answer any questions.

Dishwasher Overflow Caused Water Damage to Worcester home

4/10/2019 (Permalink)

What Happens When Dishwashers Go Bad?

We depend on our appliances every day. It is very important that they are setup properly. Most of our appliances use water to work and perform their function. If your appliance hose cracks open or loosens it can cause hundreds of gallons of water to cover your floors.

If this happens you need to call the professionals at SERVPRO of Worcester to extract all the standing water and then make sure your property is thoroughly dried.

At SERVPRO, our technicians are dedicated professionals that are highly trained and are capable of doing quality work to meet your high standards.

We are Water Damage Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

SERVPRO of Worcester is available 24/7 for water, fire and mold emergencies and is independently owned and operated. For any questions call SERVPRO at 508-757-7885.

Cleaning Worcester's Commercial Properties!

4/9/2019 (Permalink)

Owning a business is a lot of hard work that never seems to end. Most business owners do not have time to worry about every day wear and tear that soils their office. When odor, dirt and grime goes beyond what your janitorial staff can handle, do not hesitate to call SERVPRO of South Worcester for prompt service. SERVPRO has the experience, training and equipment to complete the job right the first time. Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on SERVPRO of South Worcester to make your workspace look fresh and presentable. SERVPRO can also provide specialty cleaning services for your commercial property.

Our cleaning services include:

  • Air Ducts and HVAC
  • Biohazard and Sewage
  • Carpet and Upholstery
  • Ceilings, Walls, and Hard Wood Floors
  • Drapes and Blinds
  • Odor Removal and Deodorization
  • Vandalism

About SERVPRO of Worcester

SERVPRO of Worcester specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew: https://www.SERVPROshrewsburywestborough.com/employee-photos

Call Us Today! We’re Ready to Help 508-757-7885.

Ready to Service your Commercial Facility!

4/4/2019 (Permalink)

SERVPRO vehicles parked in front of property We offer many services for your commercial facility starting with carpet cleanings to complete rebuild services! Call SERVPRO of Worcester!

SERVPRO of Worcester is always ready to respond quickly to your business and help with all your restoration needs.

At SERVPRO of Worcester we understand that your business needs to be open and disruption can cause loss of revenue. Your property’s appearance is important and that every hour spent restoring is an hour of lost productivity. When you need restoration or cleaning services SERVPRO be there to make it “Like it never even happened.”

Our SERVPRO crews are highly trained restoration professionals that use specialized equipment and techniques. 

SERVPRO of Worcester is independently owned and operated and is available for 24/7 emergency services.

Any questions, please contact us at 508-757-7885.

  • Small Office Buildings
  • Large Offices
  • Apartment Buildings
  • Churches
  • Restaurants
  • Hotel/Motels
  • Retail stores
  • Manufacturing and Industrial
  • Government/Military

Flood Preparation Steps in Cherry Valley

3/28/2019 (Permalink)

Taking Time to Prepare for a Possible Disaster can Pay off During a Storm

Among the most costly and frequent natural disasters, floods often occur after a hurricane or many days of sustained rain. Flash floods happen suddenly from water rapidly rising in a low-lying area or stream. You need to learn ahead of time what to do to keep your family safe. You need to know of a reputable flood damage remediation company as well who can help you afterward, such as SERVPRO. 

Preparing in Advance 
Be sure you and your Cherry Valley home are ready for a flood in advance. You’ll be able to keep you and your family safe, and perhaps lessen the amount of flood damage that your home sustains.  Put together an emergency preparedness kit and make an evacuation plan which includes any pets. Keep informed about your community’s response plans and risk for flooding. 

Remember that standard homeowner's insurance policies will not cover flooding, but flood insurance does. SERVPRO can work with you and your insurance company after the flood to make sure you get the compensation you need for repairs. 

Right Before the Flood 
Have a battery operated radio you can use to listen to the local area station for the latest updates and information? Be ready to evacuate fast, and know what your routes and destinations are. Find a local emergency shelter where you can all go. 

Check your emergency kit and any items that are in short supply or missing need to be replenished. Medical supplies and medications are of particular importance. Keep the kit nearby and accessible. 

Staying Safe Indoors During a Flood 
First turn off water mains and power if you are instructed to by local authorities. Boil tap water until water sources are deemed safe and avoid contact with floodwater. It can be contaminated with sewage, or contain dangerous animals or insects. 

Keep listening to the radio for the latest information and any updates. Do not use electrical appliances which are flooded or any gas. Throw away any food that has come into contact with flood waters. 

Staying Safe Outdoors During a Flood 
Do not walk, drive or swim through floodwaters. A mere six inches of fast-flowing water can knock you down, and two feet will float a car. If you are stuck on a road where water is rapidly rising, quickly get out of the car and get to higher ground. Do not walk on river banks or beaches and don’t let your children play near flood water. 

Do not come into contact with the floodwater and stay out of areas subject to flooding. Underpasses, low spots, dips, washes, canyons, etc. can quickly become filled with water. 

Recovery 
Let family and friends know you are safe and register yourself on the Safe and Well website. If you have been evacuated, only return when authorities say it is safe. 

As soon as you can, contact a SERVPRO technician for help so they can come out to your property quickly, assess the damage and create a plan for remediation. They have professional equipment to remove the standing water and dry your home and possessions out. Dehumidifiers and dryers, plus protective gear are just some of the things the technician will bring. 

SERVPRO of South Worcester has someone standing by at all times to take your call. When your home suffers flood damage, don’t hesitate to contact us at (508) 757-7885. 

Water Damage in Worcester facilities

3/25/2019 (Permalink)

water damaged hallway Water damage in Worcester facilities

Water from storms can easily leak into a business or home damaging flooring, carpet and walls causing structural damage. The SERVPRO professionals of South Worcester understand how disruptive this can be to your business. Water can not only be disruptive to a facility, can also affect daily production and possibly closing the business for days or even weeks.

Time is of the essence in the restoration process. SERVPRO of South Worcester will quickly respond to your emergency to make sure the restoration is started promptly. Quick response time will minimize the amount of damage and reduce the cost of insurance claims and interruption of business. Proper water mitigation will also reduce the chance of mold from forming. Mold can cause serious health issues if it is not addressed early. Our SERVPRO professionals have the training and experience to find water early and remove it quickly. SERVPRO of South Worcester has the equipment and resources to give excellent results while minimizing disruption to your clients. SERVPRO can make it “Like it never even happened.”

Worcester in it's Flood Season is no Match for SERVPRO

3/20/2019 (Permalink)

One of the most common natural disaster in the United States is flooding. There is always the potential for flooding no matter where you live. Massachusetts is no exception. Pictured is a Worcester street that was flooded by a powerful storm. Many people were caught by surprise and their homes and businesses were severely damaged by the powerful flood waters.  

By knowing that flooding can be devastating and potentially dangerous, it is important to always be prepared. Being prepared will help you keep your employees and family safe. By taking the proper precautions to prevent damages to your home and business is always a good idea. At SERVPRO of South Worcester we can help you be prepared by providing your business with an Emergency Ready Profile.

According to industry research, as many as 50% of businesses may never open after a disaster. By having a SERVPRO Emergency Ready Profile will help minimize business interruption. The profile has critical information that will speed up mitigation services. There is no cost and you are provided a detailed profile document that will help your business recover quickly.

By contacting SERVPRO they can help give you ideas of how to plan ahead and provide you with the services you deserve to save your business. Remember that remaining safe during an emergency is of primary importance. SERVPRO has over 40 years of experience dealing with man-made and natural disasters.

Please call SERVPRO of Worcester at (508) 757-7885 for more information on our Emergency Ready Profile.

Understanding Types of Water

3/13/2019 (Permalink)

When your home or business suffers a water damage, understanding what type of water you are dealing with is critical to ensuring proper cleanup.

There are three types of water. Clean water is water from a broken pipe, or other water source; rainwater is also considered clean. The term gray water is used to classify slightly contaminated water. Clean water becomes gray water when it is left untreated allowing bacteria and other contaminants to begin growing, making the water hazardous. Black water is highly contaminated and filled with fungi, bacteria, chemicals and more. Black water is typically caused by sewage damage, flooding or any type of natural disaster. Black water should always be handled by trained professionals.

Consider taking the following precautions to help minimize damage or prevent further damage while waiting for help to arrive.

Damage from Clean Water

• Shut off the water source if possible or contact a qualified professional to do so.

• Turn off circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electrical shock. Do not enter rooms with standing water, as electrical shock hazards may exist.

• Remove as much excess water as possible by mopping and blotting. Wipe excess water from wood furniture after removing lamps and tabletop items.

• Remove and prop up wet upholstery cushions to allow more even drying.

• Move any paintings, art objects, computers, documents and other valuable items that may be sensitive to moisture to a safe place.

• Do not leave books, newspapers, magazines or other colored items on wet carpets or floors as they may cause staining.

• Do not use your household vacuum cleaner to remove water as there is potential for electrical shock or causing damage to the vacuum cleaner.

• Do not turn on ceiling fixtures if ceiling is wet; do not enter rooms where ceilings are sagging from retained water.

Damage from Contaminated Water

• Avoid all contact with sewage and items contaminated by sewage. Wash your hands thoroughly if you come in contact with contaminated items.

• Do not walk through contaminated areas, as you could spread damage to unaffected areas.

• Do not turn on the HVAC system if there is a possibility of spreading contaminated air.

• Do not use household fans to dry the structure; air flow could spread contaminants.

• Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas.

When you have a water damage, don’t leave your property to chance. Call SERVPRO® of Worcester (508)757-7885.

Document Drying Could Save What is Important to You

3/11/2019 (Permalink)

When you experience a flood at your home or place of business, you can't afford to lose important documents or paper goods to water damage. Using state of the art technology, SERVPRO is well equipped to properly dry and recover paper goods ranging from paper files to books to x-rays and photos.

Why use SERVPRO for document restoration?

The SERVPRO document restoration facility uses the latest vacuum free-drying method in addition to gamma irradiation technology for sterilizing. The facility is under 24-hour surveillance and is managed by HIPAA Master-certified technicians to ensure proper safety and privacy of your documents. The SERVPRO document restoration team has the capacity to handle large scale commercial losses and smaller residential jobs.

Are there other services than just document drying?

Yes, there are! In addition to drying your documents, SERVPRO also offers cleaning/disinfecting, re-jacketing, digitizing, and deodorization. No matter your document restoration needs, SERVPRO of Worcester  is "Here to Help"!

There's no time to waste! Call SERVPRO of Worcester today at (508) 757-7885

Necessary Steps Towards Fire Restoration

3/8/2019 (Permalink)

Necessary Steps Towards Fire Restoration

One of the most unexpected events is when a fire breaks out. The fire damage that occurs may be minor or significant depending on how severe the fire is. It is during this period that one needs to call for assistance from a restoration company to come and help with the Fire Damage Restoration Process. They deal with both smoke damage and soot damage amongst others.

Fire in homes or fire in businesses all require a restoration company that helps contain the soot damage and smoke damage. Commercial Fire Damage could be hazardous both physically and financially. Hence, there is a need to contact a company that deals with fire damage to help in restoring back the business. Every second that passes determines the amount of money one loses in a commercial fire damage.

A restoration company helps in the fire cleanup which ensures that soot damage and smoke damage are contained because of fire in business. Sometimes, the companies will even board up damaged windows to prevent further spread of the smoke smell.

For somebody experiencing a fire in homes or fire in business, it is important to contact an emergency restoration company that acts promptly to one’s call for help. The fire damage restoration involves a few steps towards a major fire cleanup. Discussed below is the basic procedure for dealing with commercial fire damage or home fire damage.

1. Contact the Company

Once a fire breaks out, the first instinct is to call a company that will be able to take care of the fire damage restoration. Call one that deals with emergency services and is available 24hrs and is on speed dial. Companies that operate all day are able to reach the designated place with ease and faster.

2. Fire Damage Analysis

Upon arrival, whether it is a fire in home or fire in business, the company will fully assess to determine how much fire damage is evident and if there is still smoke smell. All this helps the firm strategize on what measures they should take to do a fire cleanup. The fire damage restoration process is quite involving and needs a company that can deliver and identify the soot damage and smoke damage caused by the fire.

3. Board up

Board up is a crucial aspect when dealing with the fire cleanup process. Most times, fire damage affects the walls, ceiling, and windows. Hence, the firm needs first to board up all damaged windows to avoid further damage before they continue the fire cleanup process.

4. Smoke and Soot Removal

Smoke damage and soot damage may cause the ceilings and chimneys to darken. Hence, the firm has a laid out procedure on what materials to use during a fire in business and fire in homes. The smoke smell that comes with the fire may cause difficulty in breathing, and it’s important during the whole fire cleanup procedure, that asthmatic people stay away from the affected site.

5. Clean Up

After using the necessary equipment for the soot removal, the cleaning process begins which is geared towards eradicating the smoke smell. An experienced company will clean the whole area regardless of if it is a commercial fire damage or otherwise. It helps in making the area odorless. Different machines are used to ensure the place has no trace or sign of a fire. Vacuum cleaners and air scrubbers come in handy when ensuring that they clean up the affected rooms. During the cleanup, they ensure they board up the windows to reduce chances of more damage happening.

6. Back to Normal

The last step through this whole process is ensuring that there is renovation done on the damaged area. The board up done before the cleanup, in this case, has to have windows installed or repaired, while walls are repainted among other restructurings.
The restoration process is quite important for every person affected by a fire. It is not something that one can do it themselves but rather, a restoration company covers all aspects of the fire. Companies take homeowners through some primary prevention measures to avoid some minor fires.

SERVPRO of  Worcester, Faster To Any Size Disaster. Make calling us is the first step towards your fire restoration. 508-757-7885

Why Keep It Green?

3/7/2019 (Permalink)

SERVPRO of Worcester Professionals understand your situation. As an agent or adjuster, you have a responsibility to keep claims costs down while still providing the best services possible for your customers.

SERVPRO of Worcester Professionals are uniquely qualified to help. Our results create a measurable difference, giving you many competitive advantages.

Emergency Response to Claims

Restoring property is the SERVPRO of Worcester Professional's first priority. Your customer will appreciate the immediate response and you will know everything is being done to limit the damage.

Pretesting Reduces Claims Expense

Restoring property is less expensive than replacing property. Claims Professionals know the rule is, "Restore whenever possible, replace only when necessary." SERVPRO of Worcester Professionals make sure pretesting is completed on every loss to determine restorability.

Claims Inventory Service

SERVPRO of Worcester Professionals can provide an itemized loss inventory. You will receive an Excel formatted report and pictures of important items.

Electronic Claims Information

Our Claims Information Center provides fast, accurate information you need to make sound decisions, including:

  • A Complete Electronic Job File.
    • First Notice of Loss.
    • Detailed Estimate.
    • Digital Loss Photos.
    • Scanned Forms and Paperwork.
    • All delivered by email or hard copy.
  • On-line Access to All Files.
    • New Assignments.
    • Pending Jobs.
    • Completed Jobs.
  • Informative Reports to Improve Results
    • Job Cost Data.
  • Performance Comparison to Industry Standard.

Superior, Time-Tested Training

Effective training is the best way to help ensure your customers receive the service they deserve. Franchises are trained to IICRC standards in Fire and Water Cleanup and Restoration. In addition, continuing education classes are available to Franchise Professionals and Insurance Clients at our state of the art IICRC Approved Training Facility

Vendor Qualification Compliance and Professionalism

If you call SERVPRO of Worcester, we will use only qualified vendors to service your customer. That commitment resulted in:

  • A National Call Center to achieve prompt handling of the claim.
  • Implementation of best practices and job process programs.
  • National Accounts qualification criteria and annual compliance checks.
  • Crew and vehicle standards.
  • Insurance requirements.
  • File documentation requirements.
  • Quality assurance program.

Serving Adjusters and Their Clients

A SERVPRO of Worcester Professional's job is to reassure the customer, perform quality service and to report to you quickly. We know your job is to interpret the policy and adjust the claim... and not to deal with problems from vendors! Working together we strive to save you time so you can focus on priority files, while having complete control of every loss you are assigned. 24-hour emergency response, damage mitigation, loss assessment, and an electronic file are available to you within hours. SERVPRO of Worcester Professionals’ documented, measured performance increases value to you and your shareholders, managers and customers.

Hard-earned results have made SERVPRO leaders in the fire and water cleanup and restoration industry. The SERVPRO System is geared to achieve customer satisfaction and mitigation results, adding to your company’s competitive advantage.

SERVPRO of Worcester Faster to Any Size Disaster

3/6/2019 (Permalink)

Residential and Commercial Restoration and Cleaning Services

SERVPRO of Worcester is your locally owned and operated cleanup and restoration company here in Worcester, MA. We are an IICRC Certified Firm and for almost a decade we have been helping countless residents and business owners in our community restore their properties after a disaster caused by fire, water or mold. We provide 24-hour emergency service and have the training and expertise to handle your restoration and cleaning needs. Our highly trained technicians are dedicated to responding faster to any size disaster and to making damage "Like it never even happened." We are here to help you recover your home or business here in Worcester, MA.

  • 24-Hour Emergency Services 
  • Faster to Any Size Disaster
  • Highly Trained Technicians 
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment

Have Questions? Call Us Today – (508)757-7885

SERVPRO of Worcester Smoke and Soot Cleanup

3/5/2019 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Worcester will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

To learn more about our Fire Damage Repair and Restoration Services Click Here.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (508)757-7885

Mold Damage Doesn't Need to Happen in Worcester Home and here’s why!

2/21/2019 (Permalink)

Do you have mold damage, Call SERVPRO of South Worcester!

It can happen to the best of homes, even those that are expertly maintained, simply because the cause is literally everywhere. What is it? Mold damage. Mold can damage any porous surface, from textiles to wood, drywall, and even concrete. Hard surfaces, such as stainless steel and porcelain can harbor mold, and while it is easier to clean to like-new condition, staining can result if the mold has been left on these types of surfaces for a substantially long period of time.

Worcester homeowners who have discovered water damage that has already dried up, or even the presence of water, might find that mold damage also is present. While it is impossible to remove 100% of mold and it's spores from any home, SERVPRO technicians are certified in mold remediation and skilled at removing the damage excess mold can cause. Removing excess mold to an acceptable level according to industry guidelines can help prevent mold damage from happening again.

When a home has mold damage, there is nothing in the home that remains risk-free. Anything can be attacked and overtaken by mold growth and subsequently damaged. Pillows, bedding, toys, books, carpeting, walls – in short, anything and everything can be overcome with mold, and many of those items can become mold damaged.

Prevention is always better than repair and restoration. At SERVPRO, we know how to do both. For the homeowner, it's much more cost-effective to prevent the problem from becoming larger than it should be. Using both EPA and IICRC standards, our technicians can ensure that any water damage of the past remains that way – in the past, and unable to come into the present to cause you grief by creating mold damage in your home.

Call us, SERVPRO of Worcester at (508) 757-7885, for the prevention and removal of mold damage in your home and to your belongings. We are available 24/7, to answer your questions and to start working on protecting your home.

Water Restoration Services 24/7

2/20/2019 (Permalink)

SERVPRO Can Help with Restoring your Treasured Items

Only when you are struggling to recover from fire damage do you realize the overwhelming number of things you have in your house, all vulnerable to the effects of the smoke and heat. Once the fire is out, and the structural damage to the building itself is being addressed, you move on to the dozens and dozens of items that have been damaged or soiled by the fire, or both. SERVPRO has developed a comprehensive protocol to manage the personal property and structural components in your home including fixtures and decorative items. Our extensive experience with fire restoration gives us a perspective we share with you as we strive to make it “Like it never even happened.” 
 
Somehow the little things that are dirtied and damaged in a fire can cause the greatest emotional burden to the homeowner. When the window coverings you took such pains to coordinate with furnishings and wall color hang in grim, sooty disarray it is difficult to know where to start to fix the problem that seems bigger than draperies. Similarly, when the beautiful chandelier that lit up your family’s faces on holidays is coated with grime or vintage pictures of your forebears are streaked with inky residue and curl up from moisture, our promise to restore your possessions to pre-fire condition may ring a little hollow. Fire damage in Cherry Valley must be restored from the bottom up with every method and trick we have in our training toolbox. If the memories have to be trashed, it is impossible to feel like even a completely remodeled space is still your home. We won't let that happen. 
 
We at SERVPRO understand that your home is so much more than ceilings and walls. Our technicians are trained in heirloom, document and picture restoration. A cherished lamp or the kitchen cabinets your father helped you build are worth the effort to restore, and we will develop a plan to do so. Our team is well schooled on how to turn back the clock on fire damage by using the correct cleaning products and proven methods so you can gaze on beloved portraits again by the light of your chosen fixtures. This focus does not mean we ignore serious fire damage issues behind walls and in the attic, but it is part of our balanced approach that makes us a trusted business in our communities. 
 
Let us restore you home and your heart with the team at SERVPRO of Worcester. A call to (508) 757-7885 will be answered 24/7 with an inspection of your fire damage scheduled as soon as possible.

Fire Damage in Your Worcester Home and How Best to Handle It

2/14/2019 (Permalink)

Call SERVPRO for Smoke & Fire Restoration Services

Every time a fire starts inside a home, some level of fire damage occurs. Even if the fire stays in a small area, the smoke and soot quickly spreads through the air into other areas and creates soot damage very quickly. Those living in Worcester can cope with this problem affecting their living spaces best by having certified experts carry out the work involved.

Worcester homes affected by fire damage and soot accumulation need experienced mitigation experts. SERVPRO technicians have extensive training and become certified by the IICRC in fields such as Fire and Smoke Restoration (FSRT), Odor Control (OCT), and Applied Structural Drying (ASD). 

Even small fire cleanup requires the skills learned in the pursuit of these three certificates, and our technicians continually keep these certificates up-to-date to serve you and your family better. Working together, they can quickly make it “Like it never even happened.”  

Technicians skilled in fire and smoke restoration remove only the charred materials within a home and leave those areas that sustained only smoke damage for our cleaning technicians. Soot removal requires several steps. Items with extensive or elaborate detailing require a bit more work than items with smoother surfaces before attaining pre-fire condition. The use of "dry ice blasting" is used, if you have never herd of Ice Blasting, it is a method that can be utilized under specific conditions.

Our technicians with odor control management training help complete restoration by eliminating bad odors caused by deposits from the fire's smoke wherever they occur. By following air currents inside your home, our technician finds the locations of the most substantial deposits. Treatment of these areas renders odor-causing particles inert and unable to continue causing bad smells. 

Elevated humidity can make odors from smoke even more pronounced, especially when the furnace runs or on unseasonably warm days. The water used to extinguish a small fire in our home soaks into absorbent materials and also evaporates as steam when making contact with the fire. Every home with fire damage also needs the moisture removed and completely dried out. This part of the process also helps guard against secondary water damage from developing in the not-so-distant future. 

SERVPRO of Worcester, Faster To Any Size Disaster. 508-757-7885. Calling us is the first step toward restoration after any amount of fire damage affects your home.

Summer Safety Tips!

2/13/2019 (Permalink)

Summer is synonymous with barbecues, parades and fireworks displays; but along with all the festivities are plenty of visits to emergency rooms-especially during July.

In 2013, eight people died and about 11,400 were injured badly enough to require medical treatment after fireworks-related incidents, according to the U.S. Consumer Product Safety Commission. In addition to causing injury, fireworks are also responsible for thousands of house fires each year with millions of dollars in property damage.

There is nothing like firing up the grill during the summer months! Did you know, July is the peak month for grill fires? A backyard barbecue can become dangerous quickly if proper safety precautions aren’t considered. SERVPRO of South Worcester wants you to have an enjoyable and safe summer. Consider the following tips to ensure your summer celebrations are disaster-free!

  • Propane and charcoal BBQ grills should only be used outdoors.
  • The grill should be placed well away from the home, deck railings and out from under eaves and overhanging branches.
  • Keep children and pets away from grill area.
  • Keep your grill clean by removing grease or fat buildup from the grills and in trays below the grill. n When using a charcoal grill, let the coals completely cool before disposing in a metal container. n Never leave your grill unattended.
  • Anyone using fireworks or standing nearby should wear protective eyewear.
  • Do not try to re-light or handle malfunctioning fireworks. Keep a bucket of water nearby to fully extinguish fireworks that don’t go off or in case of fire. Children should never pick up fireworks that may be left over as they may still be active.
  • The safest way to enjoy fireworks is to attend a public display conducted by trained professionals.

Mold Damage Quick Thinking What To Do!

2/11/2019 (Permalink)

Did you know that in less than 48 hours, mold can quickly become a problem in your home or business when there’s a water issue, such as a leaking water line or roof? Mold can be the cause of health problems as well as cause significant damage to your property. SERVPRO of Worcester has the training, protective gear, and specialized equipment necessary to handle your mold problem.

Have a Mold Problem?  Call Us Today – (508) 757-7885

If you have a mold problem in your home or business, consider the following facts:

  • Significant mold growth can occur in 48-72 hours.
  • Mold may present a greater risk to children, the elderly, and anyone with respiratory problems.
  • A strong, musty odor may indicate hidden mold behind drywall or under carpeting.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of South Worcester for mold remediation services.
  • What Not to Do:
  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

Mold Remediation Services

If you suspect that your home or business has a mold problem, SERVPRO of Worcester has the training, equipment, and expertise to handle the situation.

Call SERVPRO of Worcester for all of your mold remediation services (508) 757-7885.

Mold Damage Control in Our Community!

2/11/2019 (Permalink)

Mold Found inside of wall Don't wait! If you suspect mold is growing under floors or behind your drywall, call SERVPRO of Worcester.

Experienced Mold Remediation Specialists

Water damage issues in the house can lead to mold growth on various surfaces, increasing the risk of health effects. As such, homeowners in Worcester should act quickly when water leaks or spills occur. The best way to deal with mold problems in your home is hiring an experienced mold remediation company.

As an experienced mold damage restoration company in Worcester, SERVPRO is strategically located to respond quickly to your emergency. We have a team of highly trained, highly skilled professionals that can eliminate mold problems in your house and prevent future attacks. Our products are up to par with IICRC standards, ensuring a smooth and efficient restoration process.

When it comes to mold damage, prevention is always better than cure. Mold needs organic matter, a suitable temperature range, and most importantly, moisture, to thrive. Considering that indoor environments provide the first two criteria in most cases, high moisture levels for a prolonged period are the crucial factor.

Unfortunately, simply removing water and moisture rapidly when it appears is not always possible, even in the most obvious scenario like a flood. Sometimes water can penetrate covered areas such as under flooring, wallpapers, and appliances, leading to hidden mold growth. If you have concerns about mold problems in the hidden corners of your home, call SERVPRO immediately.

Once we eliminate all visible water and signs of mold damage, we still have to deal with high humidity and any saturated materials. For this, SERVPRO of Worcester has industry-standard dehumidifiers that can help replace moist air with dry air. You should keep your doors and windows open when practical to increase ventilation or air movement.

Mold damage can also occur when there are undetected maintenance problems in your house leading to high ambient moisture, such as leaking air conditioners or dripping pipes. SERVPRO of Worcester can come in and assess the damage before determining the most appropriate remediation procedure.

Your home should be a place of relaxation after a long day at work, but the presence of mold can compromise this comfort. If you are dealing with mold problems in your house, SERVPRO of Worcester can deploy highly skilled mold damage remediation experts to control the situation.

Call us anytime (508) 757-7885.  

Commercial Water Mitigation Restores Worcester Facilities to Full Capacity

2/11/2019 (Permalink)

SERVPRO Works to Restore Any Size Disaster

Worcester factories help keep the rest of the state, and much of the nation, running smoothly. Downtime can affect businesses all over, and we know that minimizing non-productive time periods is vital to the economic growth we all enjoy, and need for our community. 

Factories in Worcester that have developed leaks or other problems with water benefit from professional water mitigation services. SERVPRO works with all sizes of organizations,big or small including government entities, in providing disaster relief and preventative maintenance in many different disasters and problematic situations of all sizes. Any size disaster can halt production and become larger without proper mitigation of the situation.

Holding IICRC certificates in Water Damage Restoration (WRT), our employees know exactly what each factory needs to restore everything efficiently. Tracking water throughout your factory helps discover currently unknown locations, ensuring the removal of all water, even before it causes problems. We remove the water in your factory with appropriately sized equipment. Never too large or too small, our equipment efficiently eliminates the water imposing on your business operations. 

Elimination of moisture is crucial for machinery to remain functional. A dry environment also protects any materials and finished products. Heating and then circulating the air, so moisture is directed toward dehumidifiers pulls it out of the air. We implement moisture detectors so we can keep track of and document the process from start to finish. Similar equipment helps us locate the source of the water so we can keep it from continuing to trouble your business operations.

Machinery and electronic equipment is more appropriately cared for by our qualified partners when damaged. Arranging for simultaneous care with these individuals helps complete the entire scope of work required by your factory's situation so you can have everything up and running again sooner and without worry about unexpected and unforeseen problems.

Locally owned and operated, the technicians at SERVPRO of Worcester know how crucial it is for businesses to work together in our community. Call us when your factory has a setback with water so we can perform water removal services. Our number, (508) 757-7885, is answered 24/7, every day of the year. 

Visit http://www.worcesterma.gov/ for more information about the city of Worcester

Are you prepared for Flash Floods!

2/11/2019 (Permalink)

Prepare Now for Future Flood Damage

Heavy rainstorms are not unusual during the traditional hurricane season in recent years in the Worcester area, and area businesses anticipate possible damage from flash floods. Large amounts of water collecting in retail spaces, production floors, offices or other commercial buildings bring your business to a halt if you have no plan. Professional assistance to deal with the issues relating to flooding is crucial for full restoration to occur. 

Severe weather pounds the Worcester area, causing flood damage to downtown businesses including your concert venue. Electronic equipment, stage areas, patron seating, and food service areas are all involved. Your concert calendar is full, and both performers and fan rely upon you and your staff providing a safe and dry area for scheduled performances. The ability of our team to respond quickly with powerful water removal and state of the art drying equipment is the key to a fast turnaround. The show goes on with our help.

Our crews have familiarity with significant seasonal flooding activity in our area, and encourage businesses concerned about the yearly chaos flooding brings to work with us to develop a SERVPRO Emergency Ready Profile and Plan (ERP) as a flooding safeguard and preparation tool. Prior to any catastrophe, contact us and we send an experienced manager to your business for a no-obligation assessment of your space. Creating your ERP is as simple as opening our mobile app and providing a thorough list of details.

The information you provide allows us to focus our response to your current crisis. You appoint key staff who can direct the restoration effort if you are unavailable. SERVPRO of Worcester asks you to give us a blueprint of your layout, including utility shut-offs, so we can jump right in to begin work. You devise and share with us a list of your priorities when flooding occurs, including the names and contact information for experts who can assist in the safe recovery of the specialized equipment used in the music business. Your Emergency Ready Profile and Plan makes a significant difference in the success of our restoration efforts.

Decide to address the potential for seasonal flooding by partnering with SERVPRO of Worcester. Call to set up an assessment at (508) 757-7885, and we welcome the chance to craft a personalized ERP for your business.

Visit http://www.worcesterma.gov/ for more information about Worcester.

Water Removal in Your Crawl Space

2/11/2019 (Permalink)

Rely on Professional Services to Remove Water from and Remediate Your Crawl Space

Crawl spaces are low areas building contractors in Cherry Valley may put under the first floor of a home, so there is access to necessary wiring and plumbing. They can also be storage areas under your home if you do not have a basement and the floor is concrete. However, standing water can build up sometimes in the area, causing a multitude of problems. It can be caused by a kitchen waste line leaking, a leaking sewer line, gutter downspouts incorrectly directed, sprinkler water coming through a crawl space’s vents, or a naturally-occurring high groundwater table.

When this happens, you need the professional help of a water removal remediation company. It is not recommended to do the water removal in your Cherry Valley crawl space yourself because proper remediation and water extraction requires particular expertise and equipment to handle the problem thoroughly. SERVPRO's IICRC-certified technicians are specially trained to handle this type of issue, and we can be reached at any time you need us. We move fast to get to your home.

We first need to get the standing water out of your crawl space. To do so, we have industrial strength truck-mounted pumps. The water must be removed before it starts to erode your foundation or create mold growth, and this is the fastest way to do so.

Since concrete is cooler than other kinds of materials, moisture can stay even after the standing water has been removed. The moisture left behind can create mold and mildew growth, so it is essential we dry the crawlspace out quickly, instead of letting it sit and dry on its own. The best way for us to do so is by using dehumidifiers and fans which we carefully place in your crawlspace to dry it out most efficiently.

The equipment is checked by SERVPRO staff daily and rearranged for optimal drying as needed. Once everything is completely dry, we sanitize the affected area as well.

SERVPRO of Worcester can take care of your water removal problem in your crawl space in a short amount of time. Anyone in the areas of Cherry Valley, the Wachusett Region, Worcester, and South Worcester should call us as soon as you recognize an issue by dialing (508) 757-7885.

For more information about Worcester, click here.

24/7 Water Restoration Service

2/11/2019 (Permalink)

SERVPRO Heros action figures and trucks Our Crews are prepared 24/7 Give us a call! (508)757-7885

Faster to you Water Damage Event SERVPRO of Worcester provides 24 hour fire and water damage restoration service in Worcester County.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Worcester provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Worcester arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (508) 757-7885

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Worcester

SERVPRO of Worcester specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

How To Stay Safe In A Water Damaged Home In Cherry Valley

8/22/2018 (Permalink)

MAn trying to catch water from ceiling leak in pans Once your home has been struck by a water catastrophe, it immediately becomes a much riskier place to move about and live in.

Staying Safe During A Water Catastrophe

Once your home has been struck by a water catastrophe, it immediately becomes a much riskier place to move about and live in. While we firmly recommend allowing SERVPRO technicians to provide all guidance and operate to the fullest extent of their ability, there may be times when you, the homeowner, must enter the damaged portion of your homes. If so, be sure to take these safety precautions beforehand.

Follow Our Guidance 
SERVPRO is not here just for the simple water removal job in your Cherry Valley home - we are here to help with all aspects of the disaster. Our representatives are well-known for their approachability and communication skills, and this is perhaps most evident with safety rules. Our personnel is there to guide you on what you should and should not do around your home, and your safety is always their top priority. If we tell you to avoid an area or task, it is not for our poor intentions. These suggestions are to keep you out of harm's way and to prevent any further damage from occurring.

Face Masks 
Water damage can create some harmful respiratory conditions, especially if mold has started to take root. Whenever you are near the damaged portion of your home, you should be wearing a face mask to keep out harmful chemicals and pathogens.

Gloves 
A good pair of gloves is essential for doing anything in the damaged part of your home. They should be rubberized to avoid any risk of electrocution, thick to avoid rips and tears, and well-fitted to ensure as little water as possible reaches your skin. Try to avoid disposable gloves, as these do not provide suitable protection in a water damage scenario.

Long Sleeves 
You should always wear long-sleeved clothing in a damaged area, even if it is a hot day. Long sleeves protect your skin from harmful chemicals and hazards, especially if the clothing is composed of a strong material.

SERVPRO of Worcester is a locally-owned and operated branch of a national company with decades of experience removing and restoring water damage in homes like yours. Call us 24/7 at (508) 757-7885.

Click here for more about the city of Cherry Valley, Massachusetts.

Can You Save Your Best Carpet From Mold When It Gets Wet in Cherry Valley?

8/15/2018 (Permalink)

Close up of wet carpet and mold Drying out your wet carpet after an incident is our highest priority.

SERVPRO of Worcester's Quick Actions can Help Prevent a Mold Infestation

It does not take much for a rug to get wet. Sometimes the culprit is extreme weather or run-off after a storm, but often a broken pipe or appliance is enough to soak a carpet through. After a carpet gets wet, the risk of mold growth is a genuine concern. Mold is a fungus, and as such, it likes to have moisture and an organic food source to sustain it. Unfortunately, carpet fibers are an excellent food source for mold, and once fungus gets into your carpet, it is hard to get it out again. 
 
The best way to save your favorite carpet from mold damage after it gets wet in Cherry Valley is to call SERVPRO of Worcester at once. The key to saving floor coverings from the fungus is to dry them out swiftly and thoroughly, so the spores do not have a chance to grow. Our IICRC-certified technicians have the skills and equipment necessary to dry your carpet fast. 
 
When our team arrives, we start by extracting as much water from the carpet as possible. We understand that thorough extraction is key to the success of the drying process, which is why we use special tools such as wands and make several passes. 
 
After extraction, the next step is drying your carpet. SERVPRO of Worcester uses three types of air mover for optimum performance. Centrifugal air movers sit atop the carpet and blow air directly over the surface to encourage evaporation. Low profile air movers are similar to centrifugal and are used to direct air over the carpet. Low profile units can also be stacked and are light enough to move around. Finally, we use downdraft machines that pull warmer air downwards and spread it across the carpet. Downdraft units are useful for drying large areas. 
 
Dehumidifiers are used to lower the moisture level in the air and hasten the drying process. 
 
We understand that thorough drying is the only protection against mold growth. We use a range of equipment including moisture probes and penetrating moisture meters to measure the amount of dampness and make sure the job is complete. 
 
Do not put your favorite carpet at risk of fungal growth. Call (508) 757-7885 today for help. 

Is A Water Removal Expert Is The Right Choice After a Pipe Bursts in Home?

7/2/2018 (Permalink)

Water-Induced Damage from Faulty Plumbing Gets Cleaned Up By SERVPRO

Burst pipes are the nightmare of homeowners everywhere. Ruptured pipes can cause havoc and disrupt your home life. Many home owners have struggled to deal with the after effects of a burst pipe and discovered the misery of trying to mop up the water with towels and open the windows to get everything dry. 
 
Thankfully, with the mess left behind from the burst pipe the home is completely avoidable. Instead of struggling to sort out the flood and get your home back to normal, put in a call to SERVPRO. We can handle any size disaster which means that we are on hand to help you with any plumbing leak no matter how big or how small. 
 
We are water removal and damage remediation experts, so you know your home is in safe hands with us. Our business has years of experience in dealing with water damage to local houses and businesses, and we know what it takes to restore a home to its pre-accident condition, "Like it never even happened."
 
Removing water seems like a daunting task, but SERVPRO teams come outfitted with all the necessary equipment to get it done quickly and as easily as possible. We have both portable and truck-mounted wet/dry vacuums available for water removal. Our truck mounted extractors have tanks that can store 60 or more gallons of water – some can store over 100 gallons – and can provide up to 198 inches of water lift. In other words, no matter how serious the problem, we have the machinery at hand to remove water from your home. 
 
We also have submersible pumps at hand, so no matter how deep the water level, we are equipped to deal with it. We train our remediation experts in a variety of extraction techniques, including how to use an extraction wand to draw water out of any damaged carpets. We also have air movers and dehumidifiers on hand to dry out your home following water removal. 
 
SERVPRO’s IICRC-certified technicians are the right choice for dealing with any burst pipe problems. We have the skills and tools to restore your home safely and to a high standard. 
 
SERVPRO of Worcester is here to assist with any water removal needs. Call us at (508) 757-7885 today for help. We will be ready!

Your Worcester Home Has Professional Fire Damage Restoration Services Available

6/26/2018 (Permalink)

SERVPRO is a Full Service Fire Restoration Company

Driving home after a movie at Blackstone with your family, you turn onto the street where you live and notice fire trucks and other emergency vehicles lining the street. You notice as you move closer that the home they are struggling to save is yours.
 
At some point, every home requires emergency services or some form of restoration or reconstruction. Your Worcester area home is no different; fire damage may affect it at any time and put you through the test of a lifetime. 
 
SERVPRO technicians and management find various restoration services invaluable during a fire damage situation that each and every restoration company out there should be using to combat the damages affecting your home. We take the time to recommend various services that are available to restore your property to a quality pre-damage condition. 
 
If the company you choose does not follow EPA regulations and standards or do not have IICRC certification and the proper licensing to perform your repairs, you should look for help elsewhere. If you use them, you may fall victim to shoddy work practices and the use of low-quality materials. Our local franchise carries many unique licenses in the restoration   
 
The company you choose should be familiar with mitigation services that are used to secure the structure of your home and prevent additional damages from forming; this could include boarding up openings, winterizing your plumbing, or establishing a temporary power source. 
 
SERVPRO also finds that basic cleaning services are essential during fire damage situations focusing on the removal of smoke residues from your building's structural components and using the proper deodorization methods to remove offensive odors. 
 
We discuss each service with you and your insurance agency and allow you to determine which components require repairs and which need replacement, including content cleaning, which should be available from the restoration company that you have chosen to work with to restore your home. 
 
There are always specialty restoration situations that require contacting a subcontractor to provide cleaning methods to handle certain contents including, your electronics, dry cleaning of clothing, furniture refinishing, or cleaning of expensive artwork. 
 
With SERVPRO of Worcester, many of these specialty services are maintained in-house and provided to our customers without requiring us to contact someone else to perform the work. 
 
You want to make sure that the company you use can cover all of these situations and much more, or contact SERVPRO of Worcester today, we have the services you deserve. (508) 757-7885. Was your HVAC System affected? We are NADCA Certified! 

Worcester Residents: We Specialize in Flooded Basement Cleanup and Restoration!

6/26/2018 (Permalink)

A basement can flood or have severe water damage at any time in any weather, although flooding can be very costly and most often occurs during heavy rainfall or when heavy snow melts rapidly. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Worcester basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface Water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-Water tank failure
  • And many more situations 

If You Have Questions or Need Help, Please Call Us At - (508) 757-7885

SERVPRO 24 Hour Emergency Water Damage Service for Worcester

6/26/2018 (Permalink)

Neon Sign of SERVPRO 24/7 Have Water or Flood Damage? Call Us Today – (508) 365-6434

SERVPRO of Worcester is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of damage to your property.

We Answer the Phone Ready to Help
Call Today - (508) 757-7885

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Worcester has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Worcester

SERVPRO of Worcester specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Are you Ready for Hurricane Season, Worcester?

6/26/2018 (Permalink)

Hurricane season has officially begun and in full effect. For the Atlantic, the season begins June 1 and runs through November 30. The Eastern Pacific hurricane season began in mid-May and also ends November 30. Hurricanes can be life-threatening as well as cause serious property threatening hazards such as flooding, storm surge, high winds and tornadoes and of course hurricanes. Preparation is the best protection against the dangers of a hurricane. Plan an escape route, take inventory of your property, and take steps to protect your home or business for example boarding up you’re windows. Another tip is to consider hurricane straps for your homes roof, they will ensure that your roof is stable onto the rest of your home. For more tips and preparation tips, visit the Ready campaign website at www.ready.gov/hurricanes. Do not think it can't happen to us! 

Protect Your Cherry Valley Home against Storm Damage Today

6/26/2018 (Permalink)

Storms and Appliances Can Flood Your Home, Be Ready to Call SERVPRO

Finding a home that fits your family can be tough; when you finally make a purchase and start to settle in, you want to protect your investment properly. It takes some investigation to discover each and every problem that may exist in your home; you might even need some help. 
  
After you spend the time searching for the perfect home in Cherry Valley, flood damage is the last thing you want. However, every home is susceptible to flooding, even those placed nowhere near a natural water source. Your home appliances can easily turn against you, leaving you and your family wondering what comes next.  
  
To avoid issues related to major appliances found in most modern homes today, you want to have your home inspected by a trusted restoration company that specializes in recovering from flood damage. A company, like SERVPRO, can help you discover hidden problems by performing a full inspection and give you a better chance to avoid situations that commonly occur in your area.  
  
Many homeowners install dishwashers next to their sink in the kitchen, resulting in a series of connectors, feedlines, drain hoses, and other fittings that require periodic maintenance. Something similar happens when you install a refrigerator that has an ice maker, a washing machine, or even your water heater.  
  
All of these appliances can lead to significant flooding issues that cause severe damage in your home. Something as small as a 1/8th-inch tear or crack can release hundreds of gallons of water per day. Think about how fast things can get out of hand when the leak continues undiscovered. 
  
At SERVPRO we help customers become ready for whatever might happen on their property. You receive a no-cost assessment that contributes to providing solutions for issues found in your home. We discuss each problem individually, explain available services in detail, and consider every option available to limit losses you may experience. 
  
When you have a pre-existing relationship with SERVPRO and disaster strikes, we already have details about your property which give us the ability to respond quicker, providing you with the support you deserve during an emergency.  We can offer you our ERP, Emergency READY Profile Plan that suggests preventative measures for natural disasters, contact info for your, and us as your storm restoration specialist. All in a moble app. We have on staff experts. 
  
Make the decision to plan ahead, contact SERVPRO of South Worcester for additional information and get started protecting your family home for whatever comes. (508) 757-7885  Visit the Area: https://en.wikipedia.org/wiki/Leicester,_Massachusetts

Worcester Residents: Follow These Mold Safety Tips If You Suspect Mold

6/26/2018 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Worcester for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Worcester specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call SERVPRO South Worcester (508) 757-7885

Understanding the Dangers of Mold

6/26/2018 (Permalink)

Mold can be ordinary...

Fungi and mold naturally occur in our environment, and they produce some very useful results. For example, yeast is a type of fungi used in preparing breads and other food products. Blue cheese’s unique flavor is attributed to mold, and lifesaving penicillin is a product of mold.

...or Unhealthy

Even though some forms of mold can add value to our lives, other forms can be harmful. Excessive amounts of mold, different types of mold and extended exposure to molds may present health concerns for some people. 

Any water intrusion into your office or your home can result in mold growth. This intrusion of water can result from storm damage, plumbing or equipment failures, long-standing leaks, and poor humidity control. When these issues are not addressed, the resulting damage can present increased risk of harmful mold growth. 

Some amount of mold spores are normally present in most environments, but if the humidity and moisture levels in a water-damaged environment are not promptly returned to normal, mold spores may grow and multiply to a harmful level. 

Organic materials found inside a building, such as wood, paper, drywall and insulation, provide food sources for mold to flourish. Excessive mold growth can lead to indoor environmental conditions that may pose a health threat.

Take Precautions

If there is an ongoing moisture problem in the building, be alert for:

  • The presence of visible mold.
  • Strong, a musty odor that may indicate mold is present.
  • Any evidence of past moisture problems that might have caused undetected mold growth.
  • Excessive humidity.

Help is Here!

If you think you or your customer might have a mold problem, call SERVPRO of Worcester - your local franchise professionals trained in mold remediation. (508) 757-7885

Commercial Mold Damage Negatively Affects Pet Stores In Cherry Valley

6/21/2018 (Permalink)

SERVPRO of Worcester Technicians Tackle ANY Type of Mold Damaged Environment

From puppies playing, cats climbing around, and fish tanks everywhere, pet stores often seem like everything is clean and sanitized on a regular, ongoing schedule. However, areas that receive little or no maintenance can quickly become very problematic when left alone. 
 
Mold does not take very long to begin growing when the correct conditions exist in a Cherry Valley pet store, and subsequent commercial mold damage often is a result. Employees are often busy taking care of your live inventory and customer needs, and more than a good wiping-down of surfaces, a deep-cleaning, is rare. 
 
When young animals play in cages, spills happen, and puppies and kittens are not always blessed with good hygiene skills. Mold does not require water – mold requires moisture or extreme humidity, to grow well. Moisture can come from young animals' waste just as easily as it can originate from an overturned water bowl. Aquarium water can also evaporate, and provide moisture for mold's use. 
 
Also, when cleaning liquids are left on surfaces to allow them to work at the grime left behind by young pets, any scratches on the surface can allow moisture to become trapped or even seep through to the underside of platform display areas. Mold might be found growing above in darker corners and where water bowls are frequently placed, but underneath might be full of mold. 
 
When mold is allowed to grow prolifically because it remains unnoticed, the spores that are sent off during different life cycle stages can become released into the air and begin growing elsewhere. These new colonies can damage your bagged inventory, leather items, and food stocks. If mold damage is caught in time, much of your affected inventory can be saved and should not need to be destroyed. 
 
Another concern about mold that people often have is centered on the possible health effects that mold can create. These concerns are also valid when it comes to young animals. Professional remediation by SERVPRO of Worcester can assist in creating a healthy environment for your employees and the pets they sell. We are IICRC certified in Applied Microbial Remediation (AMRT), as well as Odor Control (OCT). Odor control can be a special benefit, as odors are produced not only by mold colonies at times, but kittens and puppies, and aquariums can all produce smelly odors. Eliminating these can make your pet store an even nicer place for your customers to visit. 
 
Mold damage should not exist in any store, including yours. When it becomes a problem, the best remedy is to fight back with professional remediation as soon as possible. Contact us by calling us, SERVPRO of Worcester, at (508) 757-7885. We are here 24/7/365 to answer your call! 


For more information regarding Cherry Valley, click here

Stay Safe When Chemical Agents Are Used For Commercial Water Removal In Worcester

6/12/2018 (Permalink)

SERVPRO of South Worcester Trade show table We specialize is Commercial Restoration. Call us today!

The consequences of water damage can be huge, particularly for small businesses. Ultimately, every day that you can’t operate represents lost profits. This is why a fast and efficient restoration service is essential. At SERVPRO, we have a broad range of techniques that we can use to dry, clean, and repair your property quickly. In some instances, this does involve the use of strong chemicals.

They might be cleaning products, chemical agents, or water treatments. If our technicians do plan to introduce any kind of chemical element to the restoration process, you will be fully informed. Do be aware, however, that your employees will not be allowed to access the affected area during this time. Commercial water removal is a complex process, and it requires your full cooperation.

This simple guide to the most commonly used restoration chemicals will give you some information so that you can keep your workers safe.

Antimicrobial Agents 
This describes any chemical that is used to prevent the spread of microorganisms in water or on moist, damp materials. We will use these agents if we believe that black or gray liquid has entered the building, as it can be toxic.

Disinfectants 
Our disinfectant products are not too dissimilar from the ones that your cleaners may use, but they are substantially stronger. They are able to kill 99% of all the organisms that they encounter, and they leave surfaces close to sterile. We may use formaldehyde, alcohol, or chlorine based products.

Sanitizers 
The job of a sanitizer is to lower the number of microbes to a level that has been considered safe for ‘public use.’ Usually, sanitizing chemicals are combined with other cleaning agents, because they are not powerful enough to eradicate all organisms on their own. If bacteria remains and only sanitizer is used, there is a chance of it returning and we won’t take it.

Sterilants 
Sterilants are very effective because they eradicate fungi spores as well. This prevents the spread of mold in areas that have been affected by water damage. The downside to these chemicals is that they can’t be applied to every surface. Some materials will become damaged if brought into contact with sterilant, so we’re very careful about how we use them.

Cooperation And Collaboration Will Keep You Safe 
We’ll keep you in the loop at all times and explain what is happening throughout the restoration process. In exchange, we expect you to listen to our recommendations and vacate areas containing strong chemicals when advised. This is for your safety. You must inform all employees as to which spaces they can and cannot use during the repairs.

Don’t forget that SERVPRO of South Worcester is a local company. We are based in your area, so you can access our services at any time. We have access to state of the art drying equipment, and we can restore severely damaged items at our special facility. Call the experts 24/7 at (508) 757-7885. We are ready! 

Fire Damage is Scary, Restoration is Not.

6/5/2018 (Permalink)

Fire Damage to Your Worcester Home

It is possible that your home might have actual fire damage even if it has never had a house fire. One of these situations is if your home has a fireplace that is often used during the colder months. Another occurrence of fire damage can be a result of malfunctioning furnaces. We have seen this all the time in Worcester. 

Worcester area homes can develop both kinds of fire damage, instead of only one or the other type, if both fireplace and furnace are used to keep a home adequately heated during the bitterly cold winters. Faulty furnaces are much more dangerous than fireplaces are, in general. Small explosions may not seem to be important in an appliance that is used for heating, but those explosions get larger over time, not smaller. After a furnace begins doing this, which is called 'puff back,' replacement of the furnace with a new one is typically the only sufficient remedy. Residues from puff back are not confined to an area near the furnace but can be expelled wherever there is a heat vent, also. These areas on walls and ceilings, and sometimes floors, can discolor painted and papered surfaces. Paneling can also be cleaned of oily deposits. When fireplaces are used, different residues, including soot and even creosote, accumulate around the exterior. Stone and brick can hold a significant amount of these substances within their rough surfaces, and a build-up of these carcinogenic substances can be highly flammable. On top of being unsightly to the eye, blackened fireplace facings can be dangerous to your health and your home. Fireplaces regain their new look after being cleaned on their exterior facing and their interiors, as well. Their structural components of stone or brick allow for this. Even though they may look dirtier than any other area in your home, cleaning can completely restore their appearance.

We at SERVPRO can clean both of these types of fire damage from your home. The same techniques we use to clean and detail personal belongings, furniture, and other housewares are also relevant for fireplaces and the areas around them. When you have fire damage that makes your home look less appealing than what it should, call us, SERVPRO of South Worcester, at (508) 757-7885. We are always ready to answer your call and help you restore any area of your home.

When Fire Strikes, Will You be Ready!?

6/5/2018 (Permalink)

Fire damage in a home can be a stressful event for a homeowner. Damage to your personal belongings and home are just some of the concerns you may experience. Timely response and thorough mitigation can alleviate these concerns.

 SERVPRO of South Worcester understand your home is more than four walls. Your home includes your memories and personal belongings. SERVPRO Response Teams are trained in caring for both you and your home. By responding quickly with a full line of fire cleanup and restoration services, SERVPRO of South Worcester can help you restore your home and personal belongings.

So, before you risk doing further damage by attempting to clean up the damage yourself, call the fire damage cleanup and restoration professionals at (508) 757-7885. SERVPRO Franchise Professionals have worked for over 35 years to make fire damage "Like it never even happened." Trust us in your time of need! (508)-757-7885

Emergency Ready Profile (ERP) and Plan - The SERVPRO Difference

6/4/2018 (Permalink)

SERVPRO'S ERP can Get our Technicians Out to Your Location Fast and Prevent Extended Downtime for Your Business

Snack manufacturers risk fire disasters every day with deep fryers and ovens dominating their work floors. Knowing that equipment malfunction or operator error is a real possibility at any time impels smart business owners to determine which commercial restoration near them offers pre-problem planning. Selecting SERVPRO makes business sense because of our unique Emergency Ready Program.

Grease fire damage halts production at your Cherry Valley snack production and distribution business. Your plant supplies chips under various trademarks throughout New England as it has for 60 years. Working with our project managers to develop a viable Emergency Ready Profile and Plan makes sure your customers continue to reach for a bag of crunchy delight even if a mishap in the frying areas temporarily slows the snack food lines.

A business that suffers commercial fire damage walks a difficult road back from ruin if no preparation is in place to clarify the steps for responders. SERVPRO urges our community business leaders to consult with our experienced team before a crisis, so we react swiftly with your priorities delineated should a fire occur. A specially trained assessor from our office arrives to scope out your facility, seeking to understand how your business runs and how your physical production areas appear. Locations of equipment, utilities, shut down controls and employee positioning informs our advice to you. We use our years of experience and fires restoration education to suggest the best approach for our team to take if fire threatens within your building.

You use our mobile app to load details into our database. The app asks targeted questions and prompts you to add accurate information as well as share photos and diagrams. Take the time to identify personnel within your organization whom you authorize to contact us and make decisions about fire damage restoration if you are unavailable. Speed is crucial when fire damages your commercial area. You or your approved contact avoid secondary damage to the business if an immediate call alerts SERVPRO to mobilize fire restoration crews to your site. We follow the plan developed with your input combined with our know-how to keep the fire damage contained and production in your plant back online as soon as possible.

Get proactive with the professionals at SERVPRO of South Worcester to avoid stoppage at your snack production and distribution business. Call Sean O'Neill at 508-757-7885 to find a convenient time to complete an Emergency Ready Profile and Plan. We have on staff experts. 

Give your Equipment the Best Chance after Flood Damage

6/4/2018 (Permalink)

Water damage to a business office.

Water Damage to Business Specific Gear Gets Help from SERVPRO

Document Restoration is a specialty of ours! Running a small business takes time and investment. As a Business, you know the effort and resources needed to run a business. That is why something like a ruptured main water line is such a huge worry. Your company itself suffers water damage along with your digital media, computers and monitors, possible marketing equipment and much more. There is also the worry of losing customers and therefore money during the cleanup operation, and replacing office materials, desks and printing equipment is not cheap. 
 
It is easy to see why fast action is vital after a burst water pipe causes flood damage to your Worcester. SERVPRO is on hand to get you open for business again as soon as possible - We’re faster to any Size disaster. We understand that drying out a business office challenges. 
 
One of the major concerns for a business office is damage to equipment such as data entry information, printers, and computers. Our IICRC-certified technicians assess the situation quickly and remove equipment as necessary or cover it with plastic. We can work together with specialist electronics contractors to determine the level of damage and the potential for restoration. Everything is kept at the correct temperature to stop it dropping to the dew point which is where condensation forms and further damage can occur. 
 
As well as electronic equipment there is the issue of specific items need special restoration. To give them the best chance of surviving until that can be undertaken, it is vital to lower humidity as quickly as possible. Our professional teams calculate the number of dehumidifiers needed and the best placement. Creating a smaller chamber speeds up the drying process. Our technicians use polyethylene to set up partitions and seal off doors and windows, thus creating drying chambers for your media and equipment. 
 
SERVPRO teams are also trained to prevent further harm to flood damaged books and documents. Although the damage cannot be reversed, swift transferal to a freezer facility can prevent damage from getting worse. This buys us time to decide on the best drying methods and discuss the options with you. We keep a log of every item removed and stored, so nothing gets lots. This process, called lyophilization, can be a complicated but very successful methodology.
 
Our aim is to salvage as much as can be saved and get your premises and equipment dried thoroughly so you can get back to business as quickly as possible. 
 
If your photography shop suffers flood damage, all is not lost. Contact SERVPRO of South Worcester at (508) 757-7885 for rapid assistance.

Kitchen Fire Leaves Heavy Smoke

6/4/2018 (Permalink)

Microwave melted from intense heat from cooking fire.

In our home town of Worcester a forgotten pot was left on ta running stove quickly turned an ordinary evening family meal into a complete disaster.  The pot caught on fire due to excess amounts of grease build-up, and began to spew soot throughout the home.  The fire department responded quickly and promptly and put out the fire blaze without anybody getting hurt or injured.

SERVPRO of South Worcester was called in to clean up the damage resulting from the kitchen cooking fire.  We were able to get everything back to normal for the homeowners in a matter of days.  Afterwards, the property owner stated ‘Wow! It really is "Like it Never Even Happened" any challenges little or small, SERVPRO is here to help 24/7 don’t hesitate to call us at (508)-757-7885

Cherry Valley Fire & Smoke Damage Services

6/4/2018 (Permalink)

Odor & Smoke Removal and Restoration in Cherry Valley by SERVPRO

Much of the restoration cost after a fire comes from cleaning smoke and soot residues off the structural and personal property. These same residues also result in hundreds of dollars in costs to eliminate the smells left behind as well. 

Removing the odors from fire damage in Cherry Valley is a multi-level task. To return a home to its original state, SERVPRO uses Multiple-Phase Odor Control. 

The first phase is Chemical Containment. The task for us here is to block odor molecules from vaporizing into the air. Technicians spray a deodorizer directly on smoke residues; forming a barrier that slows down or stops the evaporation process. 

Vapor Odor Control is the second phase. Technicians release deodorant vapors to counteract smoke odor particles that are already airborne. We use granular agents that release different odors which are remarkably effective after smoke damage. 

Thermal Fogging is the final step. We disperse solvent-based deodorants using thermal foggers. These devices use heat to break down the deodorant to the same particle size as the odors. They bond with the odors, changing their chemical composition, and effectively neutralizing them. This a dry fog that evaporates within several hours, leaving almost no moisture that can stain surfaces. It is ideal for furniture fabrics, drapes and even building material such as drywall. 

Not every home requires all three phases to eliminate odors. After each one, our technicians wait and determine if they need to move to the next one or if they only need to repeat a phase. 
Eliminating the odors from a fire may seem like a small part of the restoration process. It is not as obvious a problem as a burned-out structural support, but a lingering smoke scent is a continual reminder of the disaster that struck your home. 

SERVPRO of South Worcester understands how important it is to put the crisis behind you and is here to help. Call today at (508) 757-7885.

Where is Cherry Valley? click.

Facts about Flooding

6/4/2018 (Permalink)

Floods rank as one of the most common and widespread natural disasters in the United States. Whether you live near a coastline, along city streets, in the mountains, near a river or even in the desert, there is a potential for suffering flood damage. 

Just because you haven't experienced a flood in the past, doesn't mean you won't in the future. In fact, 20% of all claims paid by the National Flood Insurance Program (NFIP) were for policies in low-risk communities. On average, floods cost $3 billion in annual losses in the United States. Commercial flood claims average more than $75,000. 

According to the American Red Cross (ARC), floods cause more damage in the U.S. every year than any other weather-related disaster. The ARC offers the following flood safety tips. 

  • Stay away from floodwaters. If you come up on a flowing stream where water is above your ankles, stop, turn around and go another way. Six inches of swiftly moving water can sweep you off of your feet. 
  • If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are rising rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.
  • Keep children out of the water. They are curious and often lack judgment about running water or contaminated water. Keep your pets out of the water too.

If a flood does strike your home or business, contact SERVPRO of South Worcester. Even minor floods have the potential to cause major damage to a structure when not treated quickly and properly, and the cleanup is often an overwhelming task. SERVPRO of South Worcester is prepared to handle any sized disaster. The sooner work begins; the sooner order can be restored. 

when fire and water take control of your life, SERVPRO of South Worcester will help you take it back. 

Storms, Floods, Hurricanes no match for us!

5/31/2018 (Permalink)

Hurricane season is officially underway. For the Atlantic, the season begins June 1st through November 30th. The Eastern Pacific hurricane season began in mid-May and also ends November 30th. Hurricanes can be life threatening, and can cause some serious property damage, and threatening hazardous situations such as flooding, storm surge, high winds and tornadoes - even here in our home town of Worcester!

Preparation is the best protection in fighting against the dangers of a hurricane. plan and escape route, take inventory of your property and take steps to protect your home or business, for instance if you live on a flat level property use sand bags to keep water from traveling inside your property. Also you can protect your windows with plywood boards, or storm shutters. For more help on preparing your home or business from our next storm, visit the ready campaign website at www.ready.gov/hurricanes .  

Cleanup after a fire in a Worcester home

4/18/2018 (Permalink)

Fire, smoke and soot damage is not only upsetting, but also very destructive. In many instances after the fire fighters leave there will be water damage from their efforts. SERVPRO of South Worcester specializes in fire and water restoration. At SERVPRO of South Worcester we have the equipment, specific training and certifications that will allow our crews and crew chiefs to restore your home or business to pre-fire condition. SERVPRO understands that you may be feeling stressed and confused. Rest assure our professionally trained technicians and staff will treat you with respect and empathy you deserve. Please don't hesitate to call us with any questions at 508-757-7885.

  • 24 Hour Emergency Service
  • Faster to Any Disaster
  • Locally Owned and Operated
  • Highly Trained Fire Restoration Technicians

Spring in Worcester means mold!

4/18/2018 (Permalink)

Spring has finally arrived and unfortunately so has mold. After a wet winter may home have experienced more moisture in their homes which can lead to the development of mold. During the spring season if a home or business is not dried properly from a long damp winter you may notice discoloration and a musty smell.   The smell and discoloration is usually a strong indication that mold may be present. It is best not to try and clean the mold yourself. Mold spores easily spread throughout your residence or business causing environmental conditions that can cause a health threat. SERVPRO South Worcester has specialize equipment, specific training, and certifications that allow us to restore your home to pre-mold condition. If you think that you may have a mold problem, please do not hesitate to call SERVPRO of South Worcester today to schedule a free estimate. SERVPRO of South Worcester can be reached at 508-757-8779.

Do you have mold in your home or business?

4/18/2018 (Permalink)

When you see mold in your home or business, do not disturb it.   By touching the mold you can actually spread the spores throughout your home. When mold is disturbed, it releases microscopic mold spores which become airborne and will circulate throughout your residence or business. SERVPRO of South Worcester specializes in in mold cleanup and restoration. Our technicians are extremely well trained restoration professionals. SERVPRO of South Worcester uses specialized equipment and techniques to properly eliminate your mold problem safely and quickly. If you do suspect mold, please do not hesitate to call us at 508-757-7885.

What to Do:

  • Stay out of the affected areas
  • Turn off fans and HVAC systems
  • Contact SERVPRO of South Worcester

What Not to Do:

  • Do not blow air on to the mold
  • Do not disturb the mold or touch it
  • Do not try and clean the mold with disinfectants or bleach

Flood Damage Protection for Our Own Worcester Colleges and Universities!

5/16/2017 (Permalink)

SERVPRO can Help Get Things Under Control Whether the Flood Damage is Minor of Major

Many colleges and university's in our area offer dormitory living to their students. Plumbing problems, whether or not traceable to the inhabitants of the dorms, threaten living conditions for high numbers of students. Managing and recovering from the effects of clogged toilets or overflowing showers is easier with a professional restoration company like SERVPRO on duty.
 
Maybe just the result of an accident or mistake, or sometimes a prank with malicious intent, flood damage in a Worcester college or university is a serious problem for officials. Students and their families pay significant amounts of money for dormitory accommodations, and there are few alternatives for other living options if flooding makes rooms uninhabitable. We have the staff and the equipment to restore water damaged common areas and individual rooms quickly, limiting the disruption for the students and protecting the institution.
 
Flooding from toilets and showers contains contaminants, and the professional technicians we employ at SERVPRO know how to manage gray and black water. We extract the tainted water and dispose of it according to local regulations. Once the water is gone, we sanitize the affected areas with appropriate disinfectants. Drying with air movers and dehumidifiers completes the process and contents of the dorms remained unaffected.
 
Any contents in rooms or lounges that are porous risk permanent contamination. SERVPRO technicians evaluate beds, furnishings, and floor coverings that were saturated with the flow of water to determine whether they are safe to use or should be discarded. Machine washable and dryable items stay, but immersed articles that cannot be laundered or dry cleaned must go.
 
Our staff investigates where water migrated after the flood, searching for hidden areas that could be breeding grounds for molds. Walls painted with oil-based enamel clean up and disinfect well, but soaked drywall and insulation indicate even some structural elements need to be removed and replaced because there is no sure way to be certain they can be made safe. Tile or linoleum flooring responds well to sanitization, but carpeting, especially padding, often requires replacement. SERVPRO consults with insurers and the school officials to make the best decisions to restore the dorm without risking the students’ health and well-being.
 
Consider SERVPRO of South Worcester a teammate when errant plumbing flooding damages student living quarters. Call (508) 757-7885 day or night and welcome our flood damage team within hours.

Water Damage in Cherry Valley can affect even the best-cared for homes

11/20/2016 (Permalink)

No matter how much effort you put into caring for and maintaining your home, accidents do happen. Water woes can start inside, in the form of leaks, overflows, and other mishaps, or come from the outdoors in the form of floods, rainwater, or even melting ice. Once water has entered, it's imperative that it be cleaned up and removed, before it can damage your home.
 
Your Cherry Valley home needs to be protected from all types of water damage. When you have any of the above situations or another, that is allowing water to enter your home, you need to stop the water from entering, and then clean up the mess. Because water does not stay still unless it is in a container, it's important to call for professionals to get rid of the water that you can't see.
 
SERVPRO professionals have training in dealing with water of all sources. They know how to not only eliminate the water itself, but also any pathogens it can carry with it, or pick up and spread through your home. Extraction of water only rids your home of the moisture, but not the pathogens. We can make your home safe again, "Like it never even happened."
 
Water can damage your home in many ways. It can lead to secondary water damage, also. Primary damage from water results in soiled and waterlogged personal belongings, and possible contamination when the water is from a source that is contaminated. This can include carpeting, clothing, toys and books, cabinetry, and many other things.
 
When your home's windows are open, they can allow rain to enter, spilling out onto the floor, and spreading out until it can seep in somewhere through some tiny crack or other break in the floor. While it may seem harmless, even rainwater can create water damage over time if left alone.
 
To help protect not only your home but also the efforts you've put into caring for and maintaining it, call SERVPRO of South Worcester at (508) 757-7885. We're always available to help you make your home dry, safe, and healthy again.

Prepare For Possible Commercial Fire Damage In Worcester Even While On Vacation

11/16/2016 (Permalink)

Preparation is Key When Dealing with Fire Damage

You have worked hard to create a successful niche for your small business in the Worcester Canal District, but every entrepreneur needs to take a holiday on occasion to keep the creative juices flowing. Your shop has a solid core of trusted employees who can be depended upon to take care of established customers and attract new ones. It is still difficult to think about taking some time away if you are concerned about a fire or other disaster destroying everything you have invested in the business. SERVPRO understands how important your commercial endeavors are and offers a way for you to plan for unexpected fire damage through our Emergency Ready Profile Advantage, ready to engage even if you are away.
 
The fear of fire damage in Worcester’s vibrant retail areas can paralyze a small business owner, limiting your range and causing you to forego travels and occasions you really need to enjoy. Our mobile preparedness app is a practical and cutting edge way to take control of a situation you hope you will never have to confront whether or not you are near your business when a problem happens. A thorough no cost assessment of your store or shop will be conducted by our trained commercial technicians, permitting us to advise you on how best to plan to respond to a fiery disaster. Between our technician’s observations and the step by step instructions in the app, you will be able to develop a personalized and comprehensive disaster restoration plan that will begin to operate immediately after the fire is reported to us. You are able to identify key personnel who can take action for you until you can be made aware of the problem no matter where you have roamed.
 
We will follow your instructions to the letter and will have the advantage of knowing how you wished for a range of issues to be managed without the need for your initial approval if you are away. Our well-trained SERVPRO technicians will become instantly familiar with the layout of your commercial enterprise as you have listed all the critical information about mechanical and security systems so they can respond quickly to your small business fire damage needs. You will be in the restoration loop with us completely even if you are halfway around the world when the fire breaks out.
 
Set your mind at ease and take that well deserved time off when you have protected your small business in partnership with SERVPRO of South Worcester. Download the Emergency Ready Profile app and set up an appointment to have your business proactively assessed by calling (508) 757-7885.

How to Identify Mold Damage in Worcester Homes and Businesses

10/27/2016 (Permalink)

Don't Let Mold Take Over Your Property

Where there is moisture, there is the potential for mold. So, if you live in an area that is very rainy or prone to storms, you may know neighbors who have tackled it, or you may have experienced mold damage yourself. At SERVPRO, we are committed to helping homes and businesses in the Worcester area fight the effects of mold and prevent its spread.

There are a number of different ways to identify mold damage in Worcester properties. If extensive enough, it becomes easy to see with the naked eye and it is very obvious that a real problem is developing. Odor is another important indicator; properties containing mold often start to smell musty and dank. If you have had any recent issues with water damage, it is a good idea to inspect your property for signs of mold.

This quick fire guide to the most effective responses will help you take the right steps if you have identified mold in your home or business.

What Is Mold?

Mold is a form of microscopic fungi that thrives in moist, humid environments. So, if your home is both damp and warm, spores are likely to spread quickly. As mold does not need much to grow, it can infect walls, ceilings, floors, and all kinds of organic matter. It spreads by sending spores out on air currents or slight movements within the atmosphere. This means that sealing up affected areas is often the only way to prevent it from happening.

Why Is Mold So Harmful?

While the precise impact of mold on the human body is still hotly debated, we do know that it is not good to breathe in the spores. If you have mold in your property, SERVPRO strongly recommends that you call our team and get repairs started right away. There’s also a serious risk to the materials inside the house or business itself. As mold eats away at the organic matter, leaving it to spread can result in the destruction of possessions and furnishings.

How Is Mold Eliminated?

It must be understood that mold remediation cannot be carried out alone. To do so is to put your health at risk and it would likely be ineffective anyway. Special cleaning products (biocides, detergents, etc.) are needed, and industrial air movers and HEPA filters must be used to completely dry affected areas and repair underlying damp problems. Therefore, you need the help of a professional mold damage remediation team.

Where Can I Find Mold Damage Experts?

SERVPRO of South Worcester is a locally based mold damage repair and removal company. This means that we are in your area. We can respond to calls quickly, so if your situation feels like an emergency, we will treat it as one. Our experts understand that mold problems can be scary and they will talk you through the whole remediation process. Call us 24/7 at (508) 757-7885.
 

September Restoration Newsline Winner

10/13/2016 (Permalink)

Tina Aresenault of Marsh Kemp Insurance

Congratulations to Tina Aresenault of Marsh Kemp Insurance for being our winner of the September Newsline Restoration Contest!  Tina won a gift certificate to Sole Proprietor Restaurant in Worcester.

Flood Damage Results in Damage to Your Home and Possessions

10/12/2016 (Permalink)

Rely on SERVPRO To Extract Flood Waters and Mitigate Damage

According to FloodSmart.gov, all 50 states have experienced natural flood events in the last five years, and flooding is ranked as the number one natural disaster in the U.S. As for in-home flooding caused by plumbing failure, water damage, and freezing pipes make up over 21% of all insurance claims.

Flood damage in Worcester is always a possibility. However, if you have experienced this type of event, you do not have to spend any extra time worrying about this traumatic event. Call the experts. Our SERVPRO professionals are incredibly understanding and sensitive to your experience. Flooding requires the expertise, equipment, and knowledge that we possess.
 
Act Quickly After Flood Damage
Once water has flooded your home, be it from natural to failure infrastructure factors, it is crucial that you immediately call on SERVPRO professionals to deal with the aftermath. Fast action is imperative because flood damage is unlike small leaks. Flood damage has the capability of ruining nearly everything it touches in your home. This includes furniture, electronics, appliances, cabinetry, carpeting/flooring, and even your walls.
 
Flood Water Damage Within the First Hour
The types of flood damage that occur in the first hour of a water event typically cannot be prevented. The water intrusion is both massive and rapid. Whether from a storm surge, rising groundwater, or a burst water main, the initial water attack can cause significant loss. Your home's structural integrity, carpet staining from furniture, curtains, and other items that bleed color can all be damaged requiring rapid drying for a chance at restoration. SERVPRO has the certified technicians to deal with wetted documents, books, photographs, and other sensitive material.
 
Flood Water Damage Within the First Day
A lot of destruction can occur if your flooding event goes a single day without attention or remediation. After the initial damage of the flooding and exposure to the water, there are additional types of damage that can occur within the first 24 hours. While not all are irreversible, they can certainly create serious problems and lasting issues if water extraction is not performed.
 
Flood damage within the first 4 hours will harm furniture/furniture legs; warping and cupping of hardwood flooring, the ruin of drywall, waterlogged carpets and padding and appliances. Typically, groundwater contains contaminants such as fecal matter, pathogens, plant and soil debris and possible combustible materials and chemicals that will require specific PPE (personal protection equipment) for safe removal.

Contact Us
Do not let prolonged flooding exposure ruin your home. Contact SERVPRO of South Worcester at (508) 757-7885. We're Faster To Any Size Disaster.

Mold Restoration Services

8/29/2016 (Permalink)

Mold can be found almost anywhere; they can grow on virtually any organic substance, as long as moisture and oxygen are present. There are molds that can grow on wood, paper, carpet, foods, and insulation. Molds reproduce by making spores that usually cannot be seen without magnifi cation. Mold spores waft through the indoor and outdoor air continually. When mold spores land on a damp spot indoors, they may begin growing and digesting whatever they are growing on in order to survive. Molds gradually destroy the things they grow on. Bacteria can start to grow within hours and mold can start to grow within days. Mold spores can lay dormant for years until an ideal growing condition develops, in which they start to fl ourish. Especially during the summer, the warm humid conditions are a perfect micro environment for mold growth. When excessive moisture accumulates in buildings or on building materials, mold growth will often occur—particularly if the moisture problem remains undiscovered or unaddressed. It is impossible to eliminate all molds and mold spores in an indoor environment. However, mold growth can be controlled indoors by controlling the moisture. Many types of molds exist. All molds have the potential to cause serious health effects. Molds can produce allergens that can trigger allergic reactions or even asthma attacks in people allergic to it. Others are known to produce potent toxins and/or irritants. Potential health concerns are an important reason to prevent mold growth and to remediate and clean any existing mold growth indoors. The purpose of mold remediation is to remove the mold to prevent human exposure and damage to building materials and furnishings. It is necessary to clean up mold contamination, not just kill it. Dead mold is still allergenic, and some dead molds are still potentially toxic! Applying the appropriate restoration procedures within the fi rst few hours of a water loss can save thousands of dollars in secondary damage. Before the growth of mold becomes visible, there will be a faint musty or earthy smell. In time, mold will appear on the outside of the wall as a stain or discoloration. In a standard situation, SERVPRO South Worcester professionals examine the structure for any visible signs of mold and remove the mold growth and excess spores returning the area back to normal levels. Some situations require the assistance of an Indoor Air Quality/Environmental Professional (IEP) with specialized equipment and services needed to assess and/or repair the structure. IEPs can test and clear a structure for mold by collecting air and surface samples. We handle mold remediation work on a daily basis and know when prompt action is required to prevent further mold growth. In the event mold is found on a property, the homeowner or business owner will be asked to approve and sign a work authorization form prior to remediation and clean up work beginning. If extensive mold growth is present, it may be recommended that occupants leave the affected area until the containment process is safely and successfully completed. SERVPRO South Worcester professionals are trained to control microbial problems in structures by promptly drying wet or damp materials according to the Institute of Inspection Cleaning and Restoration Certifi cation (IICRC) standards and removing or replacing wet or damp porous materials, like drywall that have visible mold growth.

Do You Have A Plan?

8/22/2016 (Permalink)

How quickly your company can get back to business after a tornado, fire, or flood often depends on the emergency planning done today. The regular occurrence of natural disasters demonstrates the importance of being prepared for any emergency. While each situation is unique, your organization can be better prepared if you plan carefully, put emergency procedures in place, and practice for all kinds of emergencies. The following are basic measures business owners and managers can take to begin preparing. A commitment to begin planning today will help support your employees, customers, the community, local economy, and even the country. It also protects your business investment and gives your company a better chance for survival.

Develop a Business Continuity Plan.

Your organization’s risk needs will vary depending on the specific industry, size, scope and location. Begin by reviewing your business process flow chart, if one exists, to identify operations critical to survival and recovery. Carefully assess your internal and external functions to determine which staff, materials, procedures and equipment are absolutely necessary to keep the business operating. You should also establish procedures for succession of management.

Review Insurance Coverage.

Inadequate insurance coverage can lead to major financial loss if your business is damaged, destroyed or simply interrupted for a period of time. Insurance policies vary; check with your agent or provider about things such as physical losses, flood coverage and business interruption. Understand what your policy does and does not cover.

Prepare your Emergency Plan.

Your employees and co-workers are your business’ most valuable asset. Communication is central before, during and after a disaster. Include emergency information in newsletters, on your company intranet, in periodic employee e-mails and/or other communication tools.

Practice the Emergency Plan.

Some disasters will require employees to leave the workplace quickly. The ability to evacuate workers, customers and visitors effectively can save lives. If your business operates out of more than one location, establish evacuation procedures for each individual building. If your company is in a high-rise building, an industrial park, or even a small strip mall, it is important to coordinate and practice with other tenants or businesses to avoid confusion and potential gridlock.

Secure Your Facility and Equipment.

Install fire extinguishers, smoke alarms and detectors in appropriate places. Secure all entry and exit points and plan for mail safety. Plan what you will do if your building, plant or store is not usable. Secure valuable equipment.

Improve Cyber Security.

Protecting your data and information systems may require specialized expertise, but even the smallest business can be better prepared. Use anti-virus software and keep it up-to-date. Don’t open e-mails from unknown sources. Use hard-to-guess passwords. Protect your computer from intruders by using firewalls. Back up your computer data and download security protection updates known as patches regularly.

  Be Ready with the SERVPRO Emergency Ready Program

National Preparedness Month is the perfect opportunity to share the benefits of having a readiness plan in place with your customers, business and family.

The SERVPRO® Emergency READY Profile® (ERP) will help ensure you and your business are “Ready for whatever happens.”

In the event of an emergency, the SERVPRO® Emergency READY Profile®, can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including: Emergency Contact Information, Shut-off Valve Locations and Priority Areas. The ERP is also accessible online using your computer or tablet; download SERVPRO’s free Ready Plan app to access this information at any time using your smartphone or tablet.

The ERP establishes your local SERVPRO® Franchise Professional as your disaster mitigation and restoration provider, giving you access to over 45 years experience and a System more than 1,700 Franchises strong. Knowing what to do and who to call in advance is key to quick response and timely mitigation. Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster.

Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire or an area flood. The best time to plan for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but now, you can plan for it.

The ERP is a no cost assessment, all it requires is a little time, making it a great value that could save a lot of time in the future. Call SERVPRO of South Worcester to establish your Emergency READY Profile®.

  10 Ways you can be prepared

If a disaster strikes, will you be ready? It is important to prepare before a disaster occurs. Consider the following steps to help you better prepare for an emergency situation.

  • Sign up for local alerts and warnings, download apps, and/or check access for wireless emergency alerts.
  • Develop and test emergency communication plans.
  • Assemble or update emergency supplies.
  • Learn about local hazards and conduct a drill to practice emergency response actions.
  • Participate in a preparedness discussion, training, or class.
  • Collect and safeguard critical documents.
  • Plan with neighbors to help each other and share resources.
  • Document property and obtain appropriate insurance for relevant hazards.
  • Make property improvements to reduce potential injury and property damage.
  • Hold a scenario-based continuity of operations tabletop exercise for your organization.

Emergencies can happen anytime to anyone. Take action now to protect yourself and your property.  Any questions please call SERVPRO South Worcester (508) 757-7885.

It's The Water You Don't See in your Home that's Scary

8/22/2016 (Permalink)

Water damage to your flooring can be a inconvenience but not with the professionals! Call SERVPRO of South Worcester! (508)757-7885.

Even small water damages have the potential to cause serious structural and indoor air quality issues over time.

The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO of South Worcester have the equipment, training and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform. SERVPRO of South Worcester professionals will answer your call with rapid action and a full arsenal of drying equipment. Here are a few of the tools used by your local SERVPRO Franchise Professionals.

  • Moisture Sensors are used to detect moisture in carpets, baseboards and walls.
  • Moisture Meters are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing SERVPRO® Franchise Professionals to monitor the drying process.
  • Thermohygrometers measure temperature and relative humidity. When armed with this information, SERVPRO® Franchise Professionals can calculate and create an environment most conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized.
  • Ultra Low-Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas.
  • Thermal Foggers dispense solvent-based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor- causing particles.

The bottom line? Your local SERVPRO of South Worcester has the training and equipment to help make it “Like it never even happened.”

Like it never even happened.

Imagine its 8:00 p.m. on a Sunday, and you walk into your home after a relaxing vacation expecting to switch on the lights, put the kids to bed then get some rest yourself.

The only problem? A water pipe burst over the weekend, dumping thousands of gallons of water over your hardwood kitchen floor, your carpeted living room and your cement utility room. You realize this problem is far beyond the reach of your shop vac. What do you do now?

When it is your home or business that is underwater, mitigation cannot wait. You need mitigation to begin immediately. If water damage strikes you or your customers, give SERVPRO of South Worcester a call, any time, any day.

The cost of water damages can increase exponentially with time. Wood floors warp, dry wall soaks in moisture and mold develops in hard-to-reach areas of your home or business. The benefits of rapid mitigation offered by SERVPRO of South Worcester is two-fold: Your costs go down as potential hazards may be avoided, and your peace of mind goes through the roof.

If the unthinkable happens to your home or business, allow SERVPRO of South Worcester to help quickly turn your “before” into a “happily ever after.”

Water Damage Clean-up

There’s no such thing as a small disaster—especially when a small leak now could blossom into a big claim later. Unseen water can soak through walls, seep through carpet and pool on sub floors, causing major problems over time. You need help—fast. No matter what time of day or night, contact SERVPRO of South Worcester to begin emergency mitigation. Emergency mitigation means that under normal circumstances, SERVPRO of South Worcester can be on-site within four hours to begin drying your building and restoring contents. The faster the water is removed, the less chance of serious damage to your facility. Every SERVPRO Franchise Professional is trained and understands how to manage the drying process. By utilizing state-of-the-art equipment and the latest technology, your structure will be quickly and thoroughly dried, which helps prevent secondary water damages.

SERVPRO of South Worcester professionals will remove moisture and any contaminants by disinfecting and deodorizing to safely clean and dry your building and contents to IICRC Standards. Help ensure the value of your property by calling your local SERVPRO of South Worcester (508)757-8775.

Smoke and Soot Damage

8/4/2016 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

Hot smoke migrates to cooler areas and upper levels of a structure.

Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.

The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of [[Franchise Name]] will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?

Call Us Today – (508) 757-7885 

July Restoration Newsline Contest Winner

7/26/2016 (Permalink)

Karen Gagnon from Coonan Insurance

Congratulations to Karen Gagnon from Coonan Insurance in Oxford, MA for being the winner of our July Restoration Newsline Contest!  Karen won a gift certificate to One Eleven Chop House in Worcester

Summer Safety Tips!

7/15/2016 (Permalink)

 

Call the Cleanup Team that’s faster to any size disaster (508) 757-7885

Faster to any size disaster. This is not just another catchy tag line for SERVPRO®. It is a commitment from each SERVPRO® Franchise Professional to be there when you need them most. Whether you are a small business or home owner facing minor fire or water damage, or a property manager dealing with a widespread disaster, SERVPRO® of South Worcester has the resources to respond quickly and efficiently. The sooner help arrives, the sooner restoration begins and the sooner you can resume life and business as usual. SERVPRO® of South Worcester is just the tip of the iceberg. Should a major disaster such as a flood or wildfire occur, SERVPRO’s Disaster Recovery Team® is always poised and ready to go where they are needed. If a fire, water or mold damage strikes, no matter the size, call SERVPRO® of South Worcester at (508) 757-7885. Backed by a system of Franchises more than 1,700 strong, we’ll help make your property disaster “Like it never even happened.”

Celebrate Summer Safely

Summer is synonymous with barbecues, parades and fireworks displays; but along with all the festivities are plenty of visits to emergency rooms—especially during July. Each year, around 230 people are injured badly enough to require medical treatment after fireworks-related incidents, according to the U.S. Consumer Product Safety Commission. In addition to causing injury, fireworks are also responsible for thousands of house fires each year with millions of dollars in property damage. There is nothing like firing up the grill during the summer months! Did you know, July is the peak month for grill fires? A backyard barbecue can become dangerous quickly if proper safety precautions aren’t considered. SERVPRO® of South Worcester wants you to have an enjoyable and safe summer. Consider the following tips to help ensure your summer celebrations are disaster-free!

·        Propane and charcoal BBQ grills should only be used outdoors.

·        The grill should be placed well away from the home, deck railings and out from under eaves and overhanging branches.

·        Keep children and pets away from grill area.

·        Keep your grill clean by removing grease or fat buildup from the grills and in trays below the grill.  

·        Never leave your grill unattended.

·        When using a charcoal grill, let the coals completely cool before disposing in a metal container.

·        Anyone using fi reworks or standing nearby should wear protective eyewear.

·        Do not try to re-light or handle malfunctioning fi reworks. Keep a bucket of water nearby to fully extinguish fi reworks that don’t go off or in case of fire. Children should never pick up fireworks that may be left over as they may still be active.

·        The safest way to enjoy fireworks is to attend a public display conducted by trained professionals.

When Storms or Floods hit Worcester SERVPRO is ready!

6/20/2016 (Permalink)

SERVPRO of Worcester specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Worcester, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 508-757-7885

SERVPRO Pledges Ongoing Support to the American Red Cross Disaster Responder Program

6/15/2016 (Permalink)

SERVPRO South Worcester is a proud sponsor of the American Red Cross

FOR IMMEDIATE RELEASE

Contact:

Donny McKendall

SERVPRO® of South Worcester

(508) 757-7885

stacy@SERVPROsouthworcester.com

SERVPRO® Pledges Ongoing Support to the American Red Cross Disaster Responder Program

Red Cross recognizes SERVPRO for their contribution to disaster preparedness and recovery efforts

Worcester, MA (Grassroots Newswire) June 1, 2016 -- The American Red Cross recently recognized SERVPRO®, a cleanup and restoration company, for participation in its Disaster Responder Program1.  As a Disaster Responder Program member, SERVPRO pledges a donation to the Red Cross in advance of disasters, allowing the organization to respond quickly and effectively to nearly 66,000 disasters annually, most of which are home fires. SERVPRO is entering their third year of partnership with the Red Cross; their donations to the organization to date exceed one million dollars.

According to statistics cited by the Red Cross, seven people die in a home fire each day in the U.S. Aiming to reduce deaths and injuries caused by home fires by 25 percent by the end of 2019, the Red Cross launched a Home Fire Campaign in October of 2014. The support of SERVPRO and other Disaster Responder Program members allows the Red Cross to pursue their home fire prevention goals while they continue to provide critical services to disaster victims.

“One of the reasons home fires account for the majority of the disasters the Red Cross responds to annually is that the risk for home fires exists all year long,” said Donny McKendall, owner of SERVPRO of South Worcester. “Statistics compiled by the National Fire Protection Association (NFPA)2 show the majority of home fires are related to unattended cooking accidents – and cooking is something most people do every day.”

Although SERVPRO’s business is helping business and home owners recover from fire, flood and other disasters, the company and its franchisees actively support disaster preparedness education, including fire prevention efforts. When disaster does strike, their relationships with major insurance companies combined with industry-leading job-management technology help smooth the path to rebuilding and restoration for home and business owners affected by the unexpected.

“SERVPRO’s commitment to the Red Cross Disaster Responder Program means that, when disaster strikes, homeowners can count on the Red Cross to address their immediate needs and supply essential services,” said McKendall. “Once the immediate emergency is under control, homeowners can count on the expertise of restoration specialists at SERVPRO of South Worcester to help them restore their property and move forward with their lives.”

For fire prevention tips and information about fire and water damage restoration services, please visit www.SERVPRO.com. For more information on SERVPRO® of South Worcester, please contact Donny McKendall at (508) 757-7885 or sfitzpatrick@SERVPROsouthworcester.com.

1http://www.redcross.org/news/article/local/tennessee/SERVPRO-Recognized-for-Contribution-to-the-American-Red-Cross

2 http://www.nfpa.org/research/reports-and-statistics/fires-by-property-type/residential/home-structure-fires

About SERVPRO®

Founded in 1967, the SERVPRO® Franchise System is a leader and provider of fire and water cleanup and restoration services, and mold mitigation and remediation. SERVPRO's professional services network of more than 1,700 individually owned and operated Franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss events. Providing coverage in the United States and Canada, the SERVPRO® System has established relationships with major insurance companies and commercial clients, as well as individual homeowners.

April Restoration Newsline Contest Winner

5/8/2016 (Permalink)

Chau Lulu of Mid-State Insurance of Worcester, MA

Congratulations to Chau Lulu of Mid-State Insurance for being the winner of the April 2016 Restoration Newsline Contest! Chau won a gift certificate to Longhorn Steak House in Marlboro, MA!

The Restoration Newline contest is for members of the property insurance and management industry.  Please email sfitzpatrick@SERVPROsouthworcester,com for more information or to enter.

What do I put in an Emergency Supply Kit?

5/3/2016 (Permalink)

Having an Emergency Supply Kit is a key component to being prepared for whatever happens.  Here are some recommended items to include:

  • Water (one gallon per person per day)
  • Food (non-perishable 3-day supply)
  • Manual can opener
  • Battery operated radio, preferably a NOAA Weather Radio
  • Flashlight and extra batteries
  • First aid kit
  • Whistle to signal for help
  • Clothing
  • Dust masks or bandanas
  • Plastic sheeting, garbage bags and duct tape
  • Wrench or pliers to turn off utilities
  • Hygiene items
  • Important documents; copies of insurance policies, identification and bank account information
  • Cash
  • Fire extinguisher
  • Matches in a waterproof container

Contact SERVPRO® of Worcester for more readiness tips and tools, including SERVPRO’s Emergency READY Profile® (ERP). Having an ERP in place for your facility can help minimize business interruption in the event of a disaster. Contact your office today to learn more and be “Ready for whatever happens!”

Be Storm Smart - Be Storm Ready

5/3/2016 (Permalink)

Severe weather can happen any time, anywhere. Each year, Americans cope with an average of the following intense storms*:

  • 10,000 severe thunderstorms
  • 5,000 floods or flash floods
  • 1,000 tornadoes
  • 2 landfalling deadly hurricanes

Approximately 98 percent of all presidentially declared disasters are weather-related, leading to around 500 deaths per year and nearly $15 billion in damage.* Knowing your risk of severe weather, taking action and being an example are just a few steps you can take to be better prepared to save your life and assist in saving the lives of others.

Know Your Risk. The first step to becoming weather-ready is to understand the type of hazardous weather that can aff ect where you live and work, and how the weather could impact you, your business and your family. Check the weather forecast regularly, obtain a NOAA Weather Radio, and learn about Wireless Emergency Alerts. Severe weather comes in many forms and your shelter plan should include all types of local hazards.

Take Action. Take the next step in severe weather preparedness by creating a communications plan for your home and business. Put together or purchase an emergency kit. Keep important papers and valuables in a safe place.

Be an Example. Once you have taken action to prepare for severe weather, share your story with co-workers and family and friends on Facebook or Twitter. Your preparedness story will inspire others to do the same.

*Facts provided by http://www.stormready.noaa.gov.

Types of Water Damages and What to Do About Them

3/23/2016 (Permalink)

When your home or business suffers a water damage, understanding what type of water you are dealing with is critical to ensuring proper cleanup. There are three types of water. Clean water is water from a broken pipe, or other water source; rainwater is also considered clean. The term gray water is used to classify slightly contaminated water. Clean water becomes gray water when it is left untreated allowing bacteria and other contaminants to begin growing, making the water hazardous. Black water is highly contaminated and filled with fungi, bacteria, chemicals and more. Black water is typically caused by sewage damage, flooding or any type of natural disaster. Black water should always be handled by trained professionals. When you have a water damage, don’t leave your property to chance. Call SERVPRO of Worcester! Consider taking the following precautions to help minimize damage or prevent further damage while waiting for help to arrive.

Damage from Clean Water 

  • Shut off the water source if possible or contact a qualified professional to do so.
  • Turn off circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electrical shock. Do not enter rooms with standing water, as electrical shock hazards may exist.
  • Remove as much excess water as possible by mopping and blotting. Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Remove and prop up wet upholstery cushions to allow more even drying.
  • Move any paintings, art objects, computers, documents and other valuable items that may be sensitive to moisture to a safe place.
  • Do not leave books, newspapers, magazines or other colored items on wet carpets or floors as they may cause staining.
  • Do not use your household vacuum cleaner to remove water as there is potential for electrical shock or causing damage to the vacuum cleaner.
  • Do not turn on ceiling fixtures if ceiling is wet; do not enter rooms where ceilings are sagging from retained water.

Damage from Contaminated Water

  • Avoid all contact with sewage and items contaminated by sewage. Wash your hands thoroughly if you come in contact with contaminated items.
  • Do not walk through contaminated areas, as you could spread damage to unaffected areas.
  • Do not turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Do not use household fans to dry the structure; air flow could spread contaminants.
  • Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas.

SERVPRO Named to Entrepreneur’s Top 10 Franchise List for 7th Consecutive Year

1/28/2016 (Permalink)

Cleanup and restoration franchisor retains top ranking in restoration services category and climbs to #4 ranking overall in the 2016 Franchise 500 rankings

SERVPRO®, a cleanup and restoration franchise company, maintains its hold on the top ranking in the Restoration Services industry for the 13th consecutive year and moves up to the number four spot overall in the 2016 Franchise 500 rankings from Entrepreneur magazine. This is the seventh consecutive year SERVPRO has been included in the magazine’s Top 10 list, standing out in a group of more than 951 franchises that qualified for inclusion in the list.

Entrepreneur magazine’s Franchise 500 selection process uses “objective, quantifiable measures of a franchise operation” to help would-be entrepreneurs identify franchise investment opportunities. Some of the most important factors considered by Entrepreneur in developing the list each year are “financial strength and stability, growth rate and size of the system.”

“It’s exciting to be part of a dynamic organization that continues to grow and strives to always provide superior support for its franchisees, and by extension its customers,” said Donny McKendall, owner of SERVPRO of South Worcester. “The recognition that the company earns year after year in this prestigious list is confirmation of a commitment to excellence that starts at the top and is evident in the service that each franchisee provides to each and every customer.”

According to McKendall, a number of differentiators set SERVPRO apart from the competition and fuel the attractiveness of the company to both existing franchisees and would-be entrepreneurs looking for a strong business opportunity. Key among these are:

·         SERVPRO’s strength as a brand with a national footprint, wide-spread market penetration, laser-focused brand messaging, and the ability to create national partnerships with organizations such as the PGA TOUR and the American Red Cross.

·         SERVPRO’s commitment to being a learning organization, which keeps training and support at the forefront of the company’s culture and philosophy of success and helps franchisees plan, track, and deliver best-in-class services to consumers.

·         SERVPRO’s focus on continued development and support for proprietary software and systems to allow the company’s operational capacity to keep pace with an aggressive growth strategy.

Sue Steen, SERVPRO Industries, Inc., chief executive officer, adds, “One of the potential pitfalls of growing too quickly is outpacing your capacity to train and support the franchisees. SERVPRO® is a conservative company, and early on we took the time to build a strong system and put the building blocks in place to support growth without sacrificing support to our franchisees.”

“Today,” Steen continues, “as a mature franchise organization with more than 1,700 locations under a single brand, recognition like this makes it clear we are reaping the rewards of having laid a solid foundation and a framework to handle quick growth. As our brand continues to grow, we will continue our winning strategy of supporting and improving upon our infrastructure and investing resources in training and support.” 

SERVPRO® specializes in fire and water cleanup and restoration services, helping both commercial and residential customers recover from property damage emergencies “Like it never even happened.” For more information about SERVPRO® of South Worcester, contact them at (508) 757-7885 or stacy@SERVPROsouthworcester.com.

Be Careful With Space Heaters!

1/19/2016 (Permalink)

The winter season is in full swing! The days are shorter and the temperatures are lower. No matter where you live, winter brings a change in the weather. In an effort to keep our homes and workplaces cozy, many people use alternative heat sources like fireplaces, portable space heaters, and wood burning stoves. According to the National Fire Protection Association, heating equipment is responsible for an estimated $893 million in property damage annually. Heating is the second leading cause of residential fire deaths, making it important to review ways to help reduce the risk of a heating-related fire.

  • Keep anything flammable at least three feet away from heating equipment, like the furnace, fireplace, wood stove, or a portable space heater. Have a three foot “kid-free zone” around open fires and space heaters.

  • Remember to turn portable heaters off when leaving the room or going to bed.

  • Always use the right kind of fuel, specified by the manufacturer, for fuel burning space heaters.

  • Make sure the fi replace has a sturdy screen to stop sparks from flying into the room. Ashes should be cool before putting them in a metal container. Keep the container a safe distance away from your home.

  • Have heating equipment and chimneys cleaned and inspected every year by a qualified professional.

  • Have a qualified professional install stationary space heating equipment, water heaters or central heating equipment according to the local codes and manufacturer’s instructions.

Test smoke alarms monthly. If your property does suffer fire damage, contact SERVPRO of Worcester to help make it “Like it never even happened.”

Preparing Your Property For Winter

1/4/2016 (Permalink)

Cold weather can have a huge impact on your home or business if you are not properly prepared. Whether it is heavy rain, freezing temperatures, damaging winds, sleet or snow, all can cause serious and costly property damage. While you cannot control the weather, you can take steps to be prepared, and help take the sting out of winter weather.

To help prevent costly damages due to weather, consider taking the following precautions to protect your property before colder weather hits.

  • Check your business property for downed tree limbs and branches. Weather, such as wind, heavy rain, ice and snow, can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.
  • Roofs, water pipes and gutters should all be inspected to ensure they are in proper order. Gutter downspouts should be directed away from your building. Clear gutters of debris that may have gathered during the fall. Leaves and other obstructions can lead to a damming effect, that can lead to roof damage and interior water problems.
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.
  • Inspect all handrails, stairwells and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.
  • Protect water pipes from freezing by simply allowing water to drip when temperatures dip below freezing. If pipes are under a cabinet, leave the cabinet doors open allowing warm inside air to circulate around the pipes. If the building has outdoor faucets, consider shutting water off at the main valve in the basement or crawl space. Once the valve is off, open the outdoor faucet to ensure it drains, preventing any remaining water from freezing in the pipe.
  • Ask SERVPRO of South Worcester about completing an Emergency READY Profile® (ERP) for your business. The ERP is a no cost assessment to your facility, and provides you with a plan to get back in business fast following a disaster.

October Newsline Contest Winner Announced!

11/13/2015 (Permalink)

Congratulations to Maelee Bertrand of MidState Insurance in Worcester, MA!  Maelee is the winner of the October 2015 Newsline Contest and won a gift certificate to Barbers Crossing in Leicester!

The Restoration Newline contest is for members of the property insurance and management industry.  Please email acooksey@SERVPROsouthworcester.com for more information or to enter.

Thanksgiving Safety Tips

11/13/2015 (Permalink)

Each November, families gather to celebrate Thanksgiving by preparing a delicious feast, but if you don’t practice safe cooking habits, your happy holiday could become hazardous very quickly. According to the National Fire Protection Association, cooking is the main cause for home fires and injuries, with Thanksgiving being the peak day for cooking-related fires. Review the following safety tips to ensure you can enjoy a safe holiday.

  • Never leave cooking food unattended–stay in the kitchen when frying, grilling or broiling food. If someone must leave the kitchen for even a short period of time, they should turn off the stove.
  • Check food regularly while cooking and remain in the home while cooking. Use a timer as a reminder that the stove or oven is on.
  • Keep the kids away from the cooking area. Enforce a “kid-free zone” and make them stay at least three feet away from the stove.
  • Keep anything flammable–pot holders, oven mitts, wooden utensils, paper or plastic bags, food packaging, and towels or curtains—away from the stove, oven or any other appliance in the kitchen that generates heat.
  • Do not wear loose clothing or dangling sleeves while cooking.
  • Clean cooking surfaces on a regular basis to prevent grease buildup.
  • Purchase a fire extinguisher to keep in the kitchen. Contact the local fire department for training on the proper use of extinguishers.
  • Always check the kitchen before going to bed or leaving the home to make sure all stoves, ovens, and small appliances are turned off.
  • Install a smoke alarm near the kitchen, on each level of the home, near sleeping areas, and inside and outside bedrooms. Use the test button to check it each month. Replace all batteries at least once a year.

Everyone at SERVPRO of South Worcester wishes you a safe and happy holiday season.

Is it safe to burn leaves?

10/15/2015 (Permalink)

With fall upon us, the question of the safety of burning leaves comes up.  Leaves pile up and bagging them for the city to take away can be a hassle.  Despite the inconvenience, you should not burn leaves.  Burning leaves can cause problems to an individuals’ heath as well as damage to the environment.

When leaves are burned, they can release several gasses and particulates that are hazardous to human health.  There is moisture in leaves which cause them to burn slowly and release soot, dust and other solid materials into the air.  These items, if breathed in, can cause respiratory problems.  Gasses that are released can also cause problems in the bloodstream if inhaled.

The particulates released into the air by burning can cause a serious drop in air quality.  Multiple leaf fires in an area greatly increase this risk.

An easy solution to burning that is actually beneficial to the environment is composting.  By composting leaves, a great soil conditioning agent is created!

For more information please visit the EPA’s website

Fire Prevention Month

10/8/2015 (Permalink)

October is Fire Prevention Month and an excellent time to examine the emergency preparedness plans, for your home and business, including your fire escape plan. Do you have a fire escape plan? Have you changed your smoke alarm batteries within the last year?

The National Fire Protection Association (NFPA) sets aside a designated week each October to focus on fire prevention. The 2015 focus is “Hear the Beep Where You Sleep.” The NFPA recommends installing smoke alarms in every bedroom, outside each separate sleeping area, and on every level of your home, including the basement.

Did you know that roughly half of home fire deaths result from fires reported between 11 p.m. and 7 a.m., when most people are asleep?* Smoke alarms save lives. If there is a fire in your home, smoke spreads fast and you need smoke alarms to give you time to get out. In fact, having a working smoke alarm cuts the chances of dying in a reported fire in half!

SERVPRO of South Worcester wants you to stay safe and prepare now to ensure you are ready for any disaster.

*Data provided by the National Fire Protection Association.

September Newsline Contest Winner Announced!

10/8/2015 (Permalink)

Angela Knapton of GoodWorks Insurance in Worcester, MA

Congratulations to Angela Knapton of GoodWorks Insurance Agency in Worcester, MA!  Angela is the winner of the September 2015 Newsline Contest and won a gift certificate to The Sole Proprietor also in Worcester.

The Restoration Newline contest is for members of the property insurance and management industry.  Please email acooksey@SERVPROsouthworcester.com for more information or to enter.

Fire Damage Help When You Need It

10/6/2015 (Permalink)

A fire can leave behind soot, smoke damage and a host of other problems. Ceilings, walls, woodwork, carpeting, and floors will often need a thorough professional cleaning. If your home or business suffers a fire, it is important to take the appropriate steps to prevent further damage until SERVPRO of South Worcester arrives. The following tips may help reduce damage and increase chances of a successful restoration. 

DO:

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpet.
  • Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork.
  • Place dry, colorfast towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer/refrigerator completely and prop doors open to help prevent odor.
  • Wipe soot from chrome kitchen/bathroom faucets, trim and appliances, then protect these surfaces with a light coating of lubricant.
  • If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks and tubs to avoid freezing pipes and fixtures.
  • Change HVAC filters; leave system off until a trained professional can check the system.
  • Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.

DON'T:

  • Don’t attempt to wash any walls or painted surfaces without first contacting SERVPRO of South Worcester.
  • Don’t attempt to shampoo carpet or upholstered furniture without first consulting SERVPRO of South Worcester.
  • Do not attempt to clean any electrical appliances (TV sets, radios, etc.) that may have been close to fire, heat or water without first consulting an authorized repair service.
  • Do not consume any food or beverages that may have been stored close to fire, heat or water, as they may be contaminated.
  • If ceiling is wet, do not turn on ceiling fans. Wiring may be wet or damaged and can cause electrical shock, and air movement may create secondary damage.
  • Don’t send garments to the dry cleaner. Improper cleaning may set in smoke odor.

How often should I have my carpets cleaned?

6/4/2015 (Permalink)

Many people wonder how ofen they should have their carpets cleaned.  A variety of factors determine that answer.  We have taken some time to put together the following list, based off of the different types of facilities, which gives general guidelines as to how frequently carpets should be cleaned:

  • Day Care - Weekly (Daily of there is some type of sickness)
  • Nursing Homes - Monthly (Weekly in high humidity)
  • Restaurants - Monthly
  • School - Every 3-6 Months (Monthly with excessive dust outside)
  • Family Residence - Every 6-12 Months (More frequenlty if there are children or pets in the home)
  • Office Buildings - Every 6-12 Months (Ground floor offices should be every 3-6 Months)

Be sure to call SERVPRO of South Worcester today to schedule your next carpet cleaning!

Floods Can Happen -Even in Worcester!

5/15/2015 (Permalink)

Floods are one of the most common and widespread natural disasters in the United States. It doesn’t matter if your home or business is near a coastline, along city streets, in the mountains, near a river or even in the desert–there is always potential for flood damage - even here in Worcester!

Just because you haven't experienced a flood in the past, does not mean you won't in the future. In fact, 20% of all claims paid by the National Flood Insurance Program (NFIP) were for policies in low-risk communities. On average, floods cost $3 billion in annual losses in the United States. Commercial flood claims average more than $75,000.

According to the American Red Cross (ARC), floods cause more damage in the U.S. every year than any other weather-related disaster. The ARC offers the following flood safety tips.

  • Stay away from floodwaters. If you come upon a flowing stream where water is above your ankles, stop, turn around and go another way. Six inches of swiftly moving water can sweep you off of your feet.

  • If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are rising rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.

  • Keep children out of the water. They are curious and often lack judgment about running water or contaminated water.

If a flood does strike your home or business, contact SERVPRO of Worcester. Even minor floods have the potential to cause major damage to a structure when not treated quickly and properly, and the cleanup is often an overwhelming task. SERVPRO of Worcester is prepared to handle any sized disaster. The sooner work begins, the sooner order can be restored. When fire and water take control of your life, SERVPRO of Worcester will help you take it back.

April Newsline Contest Winner Announced

5/15/2015 (Permalink)

Kristine Durkin from David Kelley Insurance in Spencer, MA

Congratulations to Kristine Durkin from David Kelley Insurance in Spencer, MA for being the winner of our April Restoration Newsline Contest!  Carolyn won a gift certificate to The Boynton in Worcester, MA!

The Restoration Newline contest is for members of the property insurance and management industry.  Please email acooksey@SERVPROsouthworcester.com for more information or to enter.

March Restoration Newsline Contest Winner Announced!

4/15/2015 (Permalink)

Congratulations to Carolyn Burke from TJ Woods Insurance in Worcester, MA for being the winner of our March Restoration Newsline Contest!  Carolyn won a gift certificate to VIA Italian Table in Worcester, MA!

The Restoration Newline contest is for members of the property insurance and management industry.  Please email acooksey@SERVPROsouthworcester.com for more information or to enter.

What Do I Do After a Water Damage?

4/7/2015 (Permalink)

When facing a water damage, understanding what type of water you are dealing with is critical to ensure proper cleanup. There are three types of water. Clean water is water from a broken pipe, or other water source; rainwater is also considered clean. The term gray water is used to classify slightly contaminated water. Clean water becomes gray water when it is left untreated allowing bacteria and other contaminants to begin growing, making the water hazardous. Black water is highly contaminated and filled with fungi, bacteria, chemicals and more. Black water is typically caused by sewage damage, flooding or any type of natural disaster. Black water should always be handled by trained professionals. When you have a water damage, don’t leave your property to chance. Call SERVPRO® of Worcester. Consider taking the following precautions to help minimize damage or prevent further damage while waiting for help to arrive. 

Damage from Clean Water

  • Shut off the water source if possible or contact a qualified professional to do so.
  • Turn off circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electrical shock. Do not enter rooms with standing water, as electrical shock hazards may exist.
  • Remove as much excess water as possible by mopping and blotting. Wipe excess water from wood furniture after removing lamps and tabletop items. Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Remove and prop up wet upholstery cushions to allow more even drying.
  • Move any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture to a safe place.
  • Do not leave books, newspapers, magazines or other colored items on wet carpets or floors as they may cause staining.
  • Do not use your household vacuum cleaner to remove water as there is potential for electrical shock or causing damage to the vacuum cleaner.
  • Do not turn on ceiling fixtures if ceiling is wet; do not enter rooms where ceilings are sagging from retained water.

Damage from Contaminated Water

  • Avoid all contact with sewage and items contaminated by sewage. Wash your hands thoroughly if you come in contact with contaminated items.
  • Do not walk through contaminated areas, as you could spread damage to unaffected areas.
  • Do not turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Do not use household fans to dry the structure; air flow could spread contaminants.
  • Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas.

Note: If exxposed to harmful waste, OSHA recommends a post-exposure meducal evaluation.  Consult your local health department or physician.

Electrical Fire Prevention

1/15/2015 (Permalink)

A recent report from the National Fire Protection Association says US Fire departments respond to an estimated 48,000 electrical-related fires annually. Many electrical fires in the home or workplace are the result of faulty circuits, overloaded outlets, or electrical failures. In fact, some type of electrical failure or malfunction was cited as a factor contributing to ignition for 74 percent of residential fires. December and January are the peak months for electrical fires; this spike can be attributed to the increased amount of time spent indoors, which also increases the use of lighting, heating, and other appliances. Many electrical fires can be avoided if basic safety precautions are taken. Review the following safety tips to reduce your risk of an electrical fire:

  • Replace or repair damaged or loose electrical cords.
  • Avoid running extension cords across doorways or under carpets. Consider having additional outlets added by a qualified electrician so you do not have to use extension cords.
  • Avoid overloading outlets. Plug only one high-wattage appliance into each receptacle outlet at a time.
  • If outlets or switches feel warm, frequent problems with blowing fuses or tripping circuits, or flickering or dimming lights, call a qualified electrician.

December Restoration Newsline Contest Winner Announced

1/8/2015 (Permalink)

Woman holding gift card Angie Rivera of Mid-State Insurance in Worcester, MA

Congratulations to Angie Rivera of Mid-State Insurance for being the winner of the December 2014 Restoration Newsline Contest! Angie won a gift certificate to The Olive Garden in Worcester, MA!

The Restoration Newline contest is for members of the property insurance and management industry.  Please email acooksey@SERVPROsouthworcester.com for more information or to enter.

'Tis the Season for Safety

12/12/2014 (Permalink)

Pretty lights and decorations add to the feel of the holiday season, but if they are not used properly your holidays can go from festive to frightening quickly. Fortunately, by following a few simple safety tips, you can greatly reduce the fire risk in your home or business this holiday season.

  • Place Christmas trees, candles, and other holiday decorations at least three feet away from heat sources like fireplaces, portable heaters, radiators, and heat vents.
  • Purchase flame retardant metallic or artificial trees. If you purchase a real tree, make sure that it has fresh, green needles that aren’t easily broken. Keep live trees as moist as possible by giving them plenty of water.
  • Make sure that light strings and other holiday decorations are in good condition. Do not use anything with frayed electrical cords and always follow the manufacturer’s instructions.
  • Always unplug tree and holiday lights before leaving home or going to bed.
  • Never use lit candles to decorate a tree. Always extinguish candles before leaving the room or going to bed.
  • Use only sturdy tree stands designed not to tip over. Keep curious pets and children away from Christmas trees.
  • Keep anything that can catch on fire—pot holders, oven mitts, wooden utensils, paper or plastic bags, food packaging, and towels or curtains—away from your stove top.
  • Designate one person to walk around your home to make sure that all candles and smoking materials are properly extinguished after guests leave.
  • Smoke alarms save lives. Install a smoke alarm near your kitchen, on each level of your home, near sleeping areas, and inside and outside bedrooms if you sleep with doors closed. Use the test button to check it each month. Replace batteries at least once a year.

SERVPRO® of South Worcester wishs you a safe and happy holiday season!

November Restoration Newsline Contest Winner Announced!

12/8/2014 (Permalink)

Woman holding gift card Olivia Cepeda of Worcester Community Housing Resources

Congratulations to Olivia Cepeda of Worcester Community Housing Resources for being the winner of the November 2014 Restoration Newsline Contest! Olivia won a gift certificate to Dino's Restaurant in Worcester MA!

The Restoration Newline contest is for members of the property insurance and management industry.  Please email acooksey@SERVPROsouthworcester.com for more information or to enter.

Protecting Your Property From a Worcester Winter

12/5/2014 (Permalink)

Cold weather can wreak havoc and cause costly damage to your home or business if you are not properly prepared. Whether it is heavy rain, freezing temperatures, damaging winds, sleet or snow, all can cause serious propery damage. While you can’t control the weather, you can take steps to be prepared, and help take the sting out of winter weather. To help prevent weather-related damages, consider taking the following precautions before winter weather hits.

  • Check your business property for downed tree limbs and branches. Weather, such as wind, heavy rain, ice and snow, can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.
  • Roofs, water pipes and gutters should all be inspected to ensure they are in proper order. Gutter downspouts should be directed away from your building. Clear gutters of debris that may have gathered during the fall. Leaves and other obstructions can lead to a damming effect, causing roof damage and interior water problems.
  • Clean chimneys and exhaust systems to ensure they are free of debris.
  • Test gas lines if they have been dormant to ensure they are in good working order with no leaks.
  • Inspect your property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.
  • Protect pipes from freezing by allowing water to drip when temperatures dip below freezing. If pipes are under a cabinet, leave the cabinet doors open allowing warm inside air to circulate around the pipes. Make sure all exterior pipes are properly insulated.
  • If the building has outdoor faucets, consider shutting water off at the main valve in the basement or crawl space. Once the valve is off, open the outdoor faucet to ensure it drains, preventing any remaining water from freezing in the pipe.
  • Make sure all exterior doors, garages, roll-ups and windows have sufficient weather stripping.
  • Ask a SERVPRO® of South Worcester professional about completing an Emergency READY Profile® (ERP) for your business. The ERP is a no cost assessment to your facility, and provides you with a plan to get back in business fast following a disaster.

Fire Extinguisher Information

11/3/2014 (Permalink)

A fire extinguisher can be a life saving tool when used correctly. The U.S. Fire Administration (USFA) recommends individuals are properly trained in order to use and maintain an extinguisher. USFA says an extinguisher should only be used if:

  • You have alerted other occupants and someone has called the fire department;
  • The fire is small and contained to a single object, such as a wastebasket; You are safe from the toxic smoke produced by the fire;
  • You have a means of escape identified and the fire is not between you and the escape route; and
  • Your instincts tell you that it is safe to use an extinguisher.

Choosing the Proper Fire Extinguisher for Your Needs

Class A: For use with fires involving ordinary combustible materials such as cloth, wood, rubber, paper, and many plastics.

Class B: Used on fires involving flammable liquids, such as grease, gasoline and oil.

Class C: Suitable for use on fires involving appliances, tools, or other equipment that is electrically energized or plugged in.

Class D: For use on flammable metals and are often specific for the type of metal in question. These are typically found only in factories working with these metals.

Class K: For use on fires involving vegetable oils, animal oils, or fats in cooking appliances. These extinguishers are generally found in commercial kitchens, but are becoming more popular in the residential market.

Information provided by U.S. Fire Administration

Smoke Damage Information

11/3/2014 (Permalink)

A fire loss can result in complex damages because of the unique behavior of smoke. A trained professional should survey the loss site to determine the extent to which fire, smoke, heat, and moisture impacted building materials and contents.

SERVPRO of South Worcester knows smoke can penetrate various cavities within the structure, causing hidden damage and odor.  Their knowledge of building systems helps them investigate how far smoke damage may have spread. Here are some facts you may not know about smoke:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process. 

The Different Types of Smoke 

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of South Worcester will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

  • Wet SmokePlastic and Rubber Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.
  • Dry SmokePaper and Wood  Fast burning, high temperatures, heat rises therefore smoke rises.
  • Protein Fire ResidueProduced by evaporation of material rather than from a fire  Virtually invisible, discolors paints and varnishes, extreme pungent odor.
  • Fuel Oil SootFurnace Puff Backs  While “puff backs” can create havoc for homeowners, SERVPRO of South Worcester can, in most cases, restore the contents and structure quickly.
  • Other TypesTear gas, fingerprint powder and fire extinguisher residue Special loss situations require special care. SERVPRO of South Worcester is trained to handle even the toughest losses. 

What is Your Fire Escape Plan?

10/16/2014 (Permalink)

Every second counts during a fire. In just a matter of moments, a small flame can turn into a major fire, making it critical to be prepared by having an escape plan in place. A survey conducted by the American Red Cross shows only 26 percent of families have actually developed and practiced a home fire escape plan. Once a plan is developed, it is important to ensure everyone in the home understands the plan; the best way to do this is by practicing the escape plan at least twice a year. The following are a few suggestions to help you develop an emergency escape plan for your family.

  • Draw a map of each level of your home and show all doors and windows. Find two ways to get out of each room. Make sure all doors and windows that lead outside open easily. 
  • Consider escape ladders for sleeping areas on the second and third floor. Only purchase collapsible escape ladders evaluated by a recognized testing laboratory. Store them near the window where they will be used. 
  • Choose an outside meeting place a safe distance in front of your home where everyone can meet after they've escaped. Make sure to mark the location of the meeting place on your escape plan. 
  • Teach children how to escape on their own in case you cannot help them. 
  • Have a plan for everyone in your home who has a disability. 
  • Practice your fire escape plan at night and during the daytime.

Plan To Stay In Business

9/15/2014 (Permalink)

As a business owner or manager, you are a leader in your community and have the opportunity to set an example for your employees, customers, and community to follow. 

This year, for National Preparedness Month (NPM), join your community in preparing for emergencies and disasters of all types, and leading efforts to encourage the community as a whole to become more prepared. 

Disasters not only devastate individuals and neighborhoods, but entire communities, including businesses of all sizes. As an employer in your community, having a business continuity plan can help protect your company, its employees, and its infrastructure, and maximizes your chances of recovery after an emergency or  disaster. 

Ready Business asks companies to take three simple steps: 

  • Plan to stay in business
  • Encourage your employees to become Ready
  • Protect your investment

This year, the Ready Campaign and Citizen Corps, with support from members of the National Preparedness Community across the nation, including SERVPRO of South Worcester, are focusing on encouraging individuals, families, and businesses to take active steps toward becoming Ready. We must work together as a team to ensure that our families, businesses, places of worship, and neighborhoods are ReadyReady Business, an extension of the Ready Campaign, helps business owners and managers of small and medium-sized businesses prepare their employees, operations and assets in the event of an emergency. At Ready.gov/business, companies can find vital information on how to get started preparing their organization and addressing their unique needs during an emergency. 

Before and After

8/25/2014 (Permalink)

Imagine it’s 8:00 p.m. on a Sunday, and you walk into your home after a relaxing vacation expecting to switch on the lights, put the kids to bed then get some rest yourself.

A water pipe has burst over the weekend, dumping thousands of gallons of water over your hard wood kitchen floor, your carpeted living room and your cement utility room. You realize this problem is far beyond the reach of your shop vac. What do you do now? 

When it’s your home or business that’s underwater, mitigation can’t wait. You need mitigation to begin yesterday. If water damage strikes you or your customers, give SERVPRO of South Worcester a call immediately.

The cost of water damages can increase exponentially with time. Wood floors warp, drywall soaks in moisture and mold develops in hard-to-reach areas of your home or business.   The benefits of rapid mitigation by a SERVPRO Technician are two-fold: Your costs go down as potential hazards may be avoided, and your peace of mind goes through the roof.

So if the unthinkable happens to your home or business, allow SERVPRO of South Worcester to help quickly turn your “before” into a “happily ever after.”

Training and Experience You Need!

8/12/2014 (Permalink)

A mop and common cleaning products may not be enough for serious water intrusions. SERVPRO of South Worcester Franchise Professionals are trained to safely clean and restore your building, utilizing the following procedures: 

  • Identify the source/type of water.
  • Measure temperature and humidity for drying analysis. 
  • Survey the extent of damage and inspect the premises. 
  • Perform emergency water extraction.
  • Apply necessary treatments (disinfectants/deodorization).
  • Utilize drying equipment and monitor drying.
  • Dispose of refuse.

It's The Water You Don't See

8/6/2014 (Permalink)

With any leak, it’s the water you don’t see that causes the most trouble; especially when the water you don’t see contains bacteria, or causes mold, rot and other unseen damage. Water damage can affect the value of your property. So before you get out the mop bucket and box fan to try and clean it up yourself, consider how this will affect your property. 

SERVPRO of South Worcester understands how disruptive unseen water damage can be for your business. For this reason, SERVPRO of South Worcester offers 24-hour emergency response and, under normal circumstances, will have a trained, uniformed technician on-site within four hours to begin emergency mitigation services. By responding quickly with a full line of water cleanup and restoration services, SERVPRO of South Worcester can help you regain control quickly while drying, deodorizing and protecting your facility and contents. 

So, before you risk further damaging the value of your facility by attempting to clean up the mess yourself, call SERVPRO of South Worcester!

Worcester - Only you can prevent wildfires!

7/17/2014 (Permalink)

Did you know, more than 72,000 U.S. communities are now at risk from wildfire? Every year, wildfires burn across the U.S., and more people are living where wildfires are a real risk. By working together, residents can make their property, and their neighborhood, much safer from wildfire. Keeping your property clear of debris and maintaining landscaping are easy and effective ways to prevent fuel for a wildfire. Keep flammable materials, like wood piles and propane tanks, at least 30 feet away from your home’s foundation. Wildfire can also spread to tree tops; help prevent this by pruning trees so the lowest branches are 6 to 10 feet from the ground. Keep your lawn hydrated and maintained. Following these simple tips can help protect you and your property, and reduce the intensity of a potential fire. For more information of these and other wildfire safetly tips, visit firewise.org

SERVPRO Storm Teams Are Ready!

7/15/2014 (Permalink)

When a storm or disaster strikes, SERVPRO’s Disaster Recovery Team® is poised and “Ready for whatever happens.” With a network of over 1,600 Franchises, the SERVPRO® System strives to be faster to any size disaster. Strategically located throughout the United States allowing for a faster response time, SERVPRO’s Disaster Recovery Team®, is trained and equipped to handle the largest storms and highest flood waters.

Providing experience, additional manpower, equipment and other resources, the Disaster Recovery Team® assists your local SERVPRO® Franchise Professionals. SERVPRO’s Disaster Recovery Team® has responded to hundreds of disaster events, including those listed here. 

In the aftermath of a disaster, there is only one objective, to help you make it “Like it never even happened.” 

2014 Polar Vortex: Record low temperatures caused by a break in the North Pole’s polar vortex resulted in an unprecedented freezing event, spanning from east of the Rocky Mountains to as far south as Central Florida, effecting all or part of 39 states and 70% of the SERVPRO® Franchise system. 

2013 Colorado Floods: Heavy rainfall, with amounts up to 17 inches in some areas, resulted in widespread flooding in Fort Collins, Boulder and surrounding Colorado mountain communities. The Disaster Recovery Team® responded with 109 crews from 48 Franchises to assist the local SERVPRO® Franchises in the emergency response. 

2013 Alberta, Canada Floods: Heavy rainfall triggered flooding affecting more than 120,000 residents, and ultimately, the costliest disaster in Canadian history with damages estimated at C$5 billion, with C$1.7 billion in insurance damages.

2012 Hurricane Sandy: Affecting more than 20 states, Sandy left widespread damage and flooding from Florida stretching the entire eastern seaboard to Maine. The Disaster Recovery Team® placed nearly 1000 crews in affected areas, representing over 300 SERVPRO® Franchises from across the country. Teams traveled from as far as Arizona, California, Oregon and Washington.

2012 Hurricane Isaac: Hurricane Isaac caused flooding and damage across five states before weakening, including Florida, Louisiana, Mississippi, Alabama and Arkansas. Nearly 100 SERVPRO® Franchises were activated to assist in the cleanup and restoration efforts. 

2011 Hurricane Irene/Tropical Storm Lee: With storm damage spanning from North Carolina to New England, activation of the Disaster Recovery Team®, combined with local resources, placed approximately 1,000 crews in affected areas. 

2011 North Dakota Floods: SERVPRO® Franchise Professionals provided restoration services to more than 400 residents and businesses, including municipal buildings and the area hospital. The SERVPRO® System sent hundreds of crews to help.

Worcester Summer Safety Tips

7/2/2014 (Permalink)

Each year, families and friends across the country enjoy the summer months with barbecues, camping trips, or by cooling off in a pool or lake. In order to enjoy these occasions, it is important to keep safety top of mind to ensure you have fun in the sun.

According to a recent study by the U.S. Consumer Product Safety Commission, nearly 9,600 Americans are injured by fireworks each year. Another 5,000 are injured by charcoal/wood-burning and propane grill fires. A grill should always be supervised when in use. Keep children and pets a safe distance from the grilling area to prevent accidental burns or tipping of the grill. 

If you enjoy lounging by the pool or going for a boat ride to cool off from the summer sun, make sure you exercise caution, especially when children are present. Only swim in approved areas and supervise children at all times when near the water. 

The summer season should be a time to make memories and enjoy the great outdoors. The following tips, provided by the National Fire Protection Association, will help keep you safe all summer long. 

  • When using a charcoal grill, only use starter fluids designed for barbecue grills; do not add fluid after coals have been lit.
  • When using a gas grill, ensure the hose connection is tight; check hoses for leaks. Applying soapy water to the hoses will easily and safely reveal any leaks.
  • Always wear a U.S. Coast Guard-approved PFD (personal floatation device) when boating, jet-skiing, tubing or water-skiing. Air-filled swimming aids, like water wings or inner tubes, are not substitutes for approved PFDs. An adult should always supervise children using these devices.
  • Be sure to extinguish all smoking materials and shut down motors and heating devices before fueling a boat. In case of a spill, wipe up fuel and check for fuel leakage and odors. 
  • When camping, always use a flame retardant tent and set up camp far away from the campfire. Only use flashlights or battery-powered lanterns inside the tent, not liquid-filled eaters or lanterns.
  • Always build a campfire down wind from the tent area. Clear vegetation and dig a pit before building your campfire. Always extinguish the fire before going to sleep or leaving the campsite. To extinguish, cover with dirt or pour water over the fire.
  • Store liquid fire starter (not gasoline) away from your tent and campfire and only use dry kindling to freshen a campfire.
  • Consider leaving firework use to trained professionals. Stay back at least 500 feet from professional fireworks displays.

SERVPRO® of South Worcester wishes you a safe and happy summer!

The Science of Drying

6/9/2014 (Permalink)

Did you know, there is actually a science behind the process of drying? The knowledge of psychrometrics is essential to restoring a water damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO of South Worcester franchise professionals are trained in the science of drying and follow strict industry-approved standards to help lower the chances of any secondary damages. If your business suffers a water damage, SERVPRO of South Worcester franchise professional will:

  • Inspect the building to detect every component that is wet, to help prevent secondary damage from happening.
  • Measure how much moisture is in wet materials and monitor whether the materials are drying properly.
  • Speed up Mother Nature by using professional drying equipment.

What exactly does “speed up Mother Nature” mean? A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material–but only if the air is, indeed, drier. The only problem is, nature takes too long and secondary damages may occur while the building is drying out. 

For this reason, SERVPRO of South Worcester franchise professionals have been trained to use top-of-the-line equipment to help Mother Nature along, including equipment to help dry hardwood floors, tough-to-reach spaces inside walls, and much more. We also use state-of-the-art monitoring equipment, and a proven scientific process to help speed the drying of your home or business.

The bottom-line? SERVPRO of South Worcester franchise professionals have the training and equipment to help make it “Like it never even happened.” 

Learn More About Wireless Emergency Alerts

5/29/2014 (Permalink)

Wireless Emergency Alerts (WEA) are emergency messages sent by authorized government-alerting authorities through your mobile carrier. Government partners include local and state public safety agencies, FEMA, the FCC, the Department of Homeland Security, and the National Weather Service.

Alerts received at the right time can help keep you safe during an emergency. With WEA, alerts can be sent to your mobile device when you may be in harm's way, without need to download an app or subscribe to a service. WEA may be used to share:

  •  Extreme weather warnings.
  •  Local emergencies requiring evacuation or immediate action.
  •  AMBER Alerts.
  •  Presidential Alerts during a national emergency.

A WEA will look like a text message. The WEA message will typically show the type and time of the alert, any action you should take, and the agency issuing the alert. The message will be no more than 90 characters.

Visit www.ctia.org/wea to learn more about Wireless Emergency Alerts, including how to determine if your mobile device is WEAcapable.

Some Myths About Lightning

5/22/2014 (Permalink)

According to the United States Federal Emergency Management Agency (FEMA), an average of 60 people are killed each year by lightning, and hundreds more are severely injured. Many times, these injuries are due to misinformation around the seriousness of thunderstorms and lightning. Here are a few of the most common myths about lightning.

Myth: If it is not raining, there is no danger from lightning.

Fact: Lightning often strikes outside of heavy rain and may occur up to 10 miles away from rainfall. 

Myth: If you are in a house, you are 100% safe from lightning.

Fact: A house is a safe place to be during a thunderstorm as long as you avoid anything that conducts electricity, including corded phones, electrical appliances, wires, TV cables, computers, plumbing, metal doors and windows.

Myth: Lightning never strikes the same place twice.

Fact: Lightning often strikes the same place repeatedly. The Empire State Building is hit nearly 100 times a year.

Myth: A lightning victim is electrified. If you touch them, you’ll be electrocuted.

Fact: The human body does not store electricity. It is perfectly safe to touch a lightning victim to give them first aid. Call 9-1-1 and begin CPR immediately. 

Myth: If outside in a thunderstorm, seek shelter under a tree to stay dry. 

Fact: Being underneath a tree is the second leading cause of lightning casualties.

Facts provided by fema.gov

SERVPRO gets Worcester island ready for spring!

5/20/2014 (Permalink)

traffic island with SERVPRO sign and spring flowers Central Street Traffic Island in Worcester, MA

SERVPRO of South Worcester continued its adoption of the island on Central Street in Worcester.  Team members weeded, mulched and planted the island this month to get it ready for spring!  Pansies were planted in three planters in the center of the island.  The planters will be planted with new plants in the summer, and then again in the fall.

SERVPRO of South Worcester's island is located on Central Street, right outside of the Worcester Post Office.

Emergency Supply Kit Tips

5/14/2014 (Permalink)

It is recommended to have an emergency supply kit in your home in the event of a storm or other related emergency.  These kits can be purchased or made.  Here are some recommended items for a basic emergency supply kit.

  • Water (one gallon per person per day)
  • Food (non-perishable 3-day supply)
  • Manual can opener
  • Battery operated radio, preferably a NOAA Weather Radio 
  • Flashlight and extra batteries
  • First aid kit
  • Whistle to signal for help
  • Clothing
  • Dust masks or bandanas
  • Plastic sheeting, garbage bags and duct tape
  • Wrench or pliers to turn off utilities
  • Hygiene items
  • Important documents; copies of insurance policies, identification and bank account information
  • Cash
  • Fire extinguisher
  • Matches in a waterproof container

Contact your SERVPRO of South Worcester for additional readiness tips and tools, including SERVPRO’s Emergency READY Profile® (ERP). Having an ERP in place for your facility can help minimize business interruption in the event of a disaster.

Contact SERVPRO of South Worcester to learn more and be “Ready for whatever happens!”

Tools To Help You Be Prepared.

5/12/2014 (Permalink)

One of the best precautions you can take is to purchase a good quality weather radio. A weather radio is designed to alert you to dangerous weather situations, such as an approaching tornado. It allows you to be warned ahead of approaching storms providing you time to seek shelter. A weather radio is the most reliable source for weather alerts. 

Weather radios have made many advancements over the years and are very affordable. Most basic weather radios average around $30 and can be programmed to only alert you for the weather alerts you choose.

When shopping for a weather radio, look for the following key features.

  • Reviewable alerts (you can scroll through alerts and turn off the siren for alerts you do not wish to hear).
  • Specific Area Message Encoding (SAME) alert programming (alerts when specific counties are threatened, ensuring you only receive alerts for your county).
  • Ease of programming. 

If you need help programming your weather radio, you can always contact your local National Weather Service Office or for additional information, including county codes for your state, visit the NOAA Weather Radio website at www.nws.noaa.gov/nwr

Be Storm Smart. Be Storm Ready.

5/7/2014 (Permalink)

Severe weather can happen any time, anywhere. Being prepared to act quickly can be critical to staying safe during a weather event. 

In 2013, there were seven weather and climate disaster events with losses exceeding $1 billion each across the United States.* These events included five severe weather and tornado events, a major flood event, and the western drought/heat wave. Overall, these events killed 109 people and had significant economic effects on the areas impacted.

Knowing your risk of severe weather, taking action and being an example are just a few steps you can take to be better prepared to save your life and assist in saving the lives of others.

Know Your Risk

The first step to becoming weather-ready is to understand the type of hazardous weather that can affect where you live and work, and how the weather could impact you, your business and your family. Check the weather forecast regularly, obtain a NOAA Weather Radio, and learn about Wireless Emergency Alerts (see right inset). Severe weather comes in many forms and your shelter plan should include all types of local hazards.

Take Action 

Take the next step in severe weather preparedness by creating a communications plan for your home and business. Put together or purchase an emergency kit. Keep important papers and valuables in a safe place. 

Be an Example

Once you have taken action to prepare for severe weather, share your story with co-workers and family and friends on Facebook or Twitter. Your preparedness story will inspire others to do the same.

*information courtosy of ready.gov

Spring Cleaning Tips!

4/7/2014 (Permalink)

THE BIRDS ARE CHIRPING AND FLOWERS ARE blooming, but you still can’t shake the winter blues! Sweep those blues away with a deep cleaning for your home or business! Spring cleaning is a tradition allowing us to freshen up our environment and get a head start on the hectic seasons of spring and summer. SERVPRO of Worcester can help. In addition to air duct and HVAC cleaning, SERVPRO of South Worcester is trained to use state-of-the-art equipment to remove soils hiding deep within your carpet, as well as focused stain removal and stain resistance applications. Other services include: Upholstery and drapery cleaning, hard floor cleaning and care, and deodorization.

Check out the tips provided to help jump start your spring cleaning. A clean environment is a healthy environment. Improve your living and work spaces this spring. If you need a little help, don’t worry, SERVPRO of Worcester has all the tools to make your home or business sparkle in no time!

  • Clean your work space. It doesn’t take long for clutter to pile up. Begin spring cleaning by decluttering and organizing your work space. Sort files and determine what you really need. Removing excess clutter will not only allow you to find things easier, but will also create a more productive environment.

  • Start an archive. While organizing your work space, you may come across files you don’t use daily, but still need to keep. By creating an archive, you can save these files and keep your desk clutter free. Maintain your archive by scheduling one day a month to sort through files and keep files organized.

  • Organize your inbox. Is your inbox overloaded? Organize e-mails by creating folders within your inbox. Organizing files may require an initial time investment, but will be a tremendous timesaver in the future. Consider backing up important electronic files and programs as well.

  • Deep clean your facility, including the floors. Over time, floors bear the brunt of your daily business. If not properly maintained, they can become dull and dingy. Having floors deep cleaned can improve the overall look and cleanliness of your facility.

  • Hit the hidden areas. We all avoid the hated, hidden areas in our homes, but now is the time to face the monster dust bunny under the bed. Be ruthless!

  • Tackle the big projects first. We start with the best intentions to scrub down our homes from top to bottom, but somewhere in the middle, we run out of steam. Tackle the biggest projects first, or you may never get to them.

  • Yard Sale time! Don’t just chuck your unwanted items. Put them up for sale! You may be surprised to see what could bring in a couple of bucks.

What to do until help arrives

3/11/2014 (Permalink)

When facing a water damage, it is important to understand what type of water you are dealing with to ensure proper cleanup. There are three types of water: clean water, gray water and black water. Clean water is water from a broken pipe, or other water source; rainwater is also considered clean. The term gray water is used to classify slightly contaminated water. Clean water becomes gray water when it is left untreated. Bacteria and other contaminants begin growing making the water hazardous. Black wateris highly contaminated and filled with fungi, bacteria, chemicals and more. Black water is typically caused by sewage damage, flooding or any type of natural disaster. Black water should always be handled by trained professionals.

When you have a water damage, don’t leave your property to chance. Call your local SERVPRO® Franchise Professionals. Consider the following steps to help minimize damage or prevent further damage while waiting for help to arrive. 

Damage from Clean Water

  • Shut off the water source if possible or contact a qualified professional to do so.
  • Turn off circuit breakers for wet areas of the building, if access to the power distribution panel is safe from potential electrical shock.
  • Remove as much excess water as possible by mopping and blotting. 
  • Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Move any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture to a safe place.
  • Do not enter rooms with standing water, as electrical shock hazards may exist.
  • Do not leave books, newspapers, magazines or other colored items on wet carpets or floors as they may cause staining.
  • Do not use your household vacuum cleaner to remove water as there is potential for electrical shock or causing damage to the vacuum cleaner.
  • Do not use televisions or other appliances while standing on wet carpets or floors.
  • Do not turn on ceiling fixtures if ceiling is wet; do not enter rooms where ceilings are sagging from retained water.

Damage from Contaminated Water

  • Avoid all contact with sewage and items contaminated by sewage. Wash your hands thoroughly if you come in contact with contaminated items.
  • Do not walk through contaminated areas, as you could spread damage to unaffected areas.
  • Do not turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Do not use household fans to dry the structure; air flow could spread contaminants.
  • Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas. 

Note: If exposed to harmful waste, OSHA recommends a post-exposure medical evaluation. Consult your local health department or physician.

Smoke Alarms Save Lives

2/27/2014 (Permalink)

Smoke alarms play a vital role in saving lives, and when properly installed, can reduce the risk of fire injury in half.*  The National Fire Protection Association recommends smoke alarms be installed in every bedroom, outside all sleeping quarters and on every level of the house. Business owners should consult the local Fire Marshall to ensure specific building fire codes and smoke detector requirements are met. 

Smoke alarms work best when paired with a fireescape plan. A plan allows your family, employees or clients to escape quickly and safely in an emergency situation.

Review the following tips regarding smoke detector installation and maintenance. For more on emergency preparedness, contact SERVPRO of South Worcester. 

  • Install smoke alarms on every level of the home, including the basement.
  • Smoke alarms should be installed away from the kitchen to prevent false alarms. 
  • Generally, they should be at least 10 feet from a cooking appliance.
  • Test smoke alarms at least once a month using the test button.
  • Replace batteries in all smoke alarms at least once a year. If an alarm “chirps,” the battery is low and should be replaced right away.
  • Replace all smoke alarms when they are 10 years old.

*Tips and statistics provided by the National Fire Protection Association

Teaming up to help you be READY!

2/18/2014 (Permalink)

The SERVPRO Franchise System is teaming up with the American Red Cross to help business and homeowners across the nation get READY for any disaster. 

The American Red Cross Ready Rating™ program is a free, web-based program designed to help businesses, organizations and schools become better prepared for emergencies. Through the Ready Rating program website, readyrating.org, property owners complete a 123-point self-assessment of their level of preparedness for weather-related or other emergencies. The Ready Rating assessment also offers tips and best practices to help improve their level of preparedness. 

“Through the generosity of SERVPRO®, the Red Cross will help empower workplaces to re-open more quickly after natural or man-made disasters such as water main breaks, medical emergencies, power outages, tornados, floods and hurricanes through the Ready Rating Program,” said Tom Heneghan, manager of Business Continuity Programs for Red Cross.

“Up to 40% of businesses never re-open their doors after such disasters; SERVPRO’s partnership will enable more businesses, schools and organizations to become better prepared. We are excited to have SERVPRO® join us in community outreach efforts to educate and highlight the importance of community preparedness in neighborhoods across the country.”

“This partnership just makes perfect sense,” said Rick Isaacson, Executive Vice President of Servpro Industries, Inc., “and truly completes the readiness equation for businesses and other property owners. The Red Cross Ready Rating Program allows individuals to assess their readiness for a disaster, so they can take all necessary steps before disaster strikes to protect their property from damage and loss. But, when disaster does strike, knowing what to do and who to call saves time–and fast response is key to minimizing damage and downtime. That’s where SERVPRO’s Emergency READY Program can help. Together, these two programs offer maximum peace of mind to businesses and other organizations.”

With SERVPRO’s Emergency READY Program, your local SERVPRO® Franchise Professional will establish an Emergency READY Profile® (ERP) for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contact information, shut-off valve locations and priority areas. In the event of an emergency, the ERP can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a no-cost assessment; all it requires is a little time, making it a great value that could save you time and money in the future.

The time to prepare for a disaster is before it happens. Taking steps to make your property as secure as possible, then having a plan to deal with the aftermath if disaster does strike is just good business sense. For more information about SERVPRO’s Emergency READY program, visit servpro.com/ready. Call your local SERVPRO® Franchise Professionals to learn how to develop an Emergency READY Profile® for your business and BE READY. 

Fire & Water Damage Response 24/7!

2/6/2014 (Permalink)

There is never a good time for storm waters to flood your property or fire to smoke out your home or business.

Disasters seem to strike at the worst possible moment. According to statistics gathered by the Federal Emergency Management Agency (FEMA), residential structure fires peak between 4 p.m. and 6 p.m. – right when many offices are closing up for the day. Fires don’t abide by the 9-to-5 work day, that’s why you need a cleanup and restoration company that is available 24 hours a day, 7 days a week, 365 days a year. No matter what time of night or day, help is just a phone call away. Timely, efficient mitigation is the key to reducing costs and minimizing business interruption. The sooner restoration and cleanup begins, the sooner you and your customers can resume your everyday lives. 

When fire and water take control of your life, contact SERVPRO of Worcester to help you take it back!

Heating Hazards

1/7/2014 (Permalink)

The winter season is in full swing—the days are shorter and the temperature is lower. No matter where you live, winter brings a change in the weather. In an effort to keep our homes and workplaces cozy, many people use alternative heat sources like fireplaces, portable space heaters and wood burning stoves. Heating is the second leading cause of home fire deaths, making it important to review ways to help reduce the risk of a heating-related fire.

  •  Maintain heating equipment and chimneys by having them cleaned and inspected annually by a qualified professional.
  •  Use heating equipment that has the label of a recognized testing laboratory.
  •  All heaters need space. Keep flammable objects at least three feet away from heating equipment.
  •  Plug space heaters directly into outlets, never into an extension cord or power strip.
  •  When using fuel-burning heaters, use only the type of fuel specified by the manufacturer.
  •  Install and maintain carbon monoxide and smoke alarms inside your home and business. Test alarms monthly.
  •  Remember to turn portable heaters off before leaving the room or going to bed.
  •  When using a wood-burning fireplace, make sure the fireplace has a sturdy screen to help prevent sparks from flying into the room. Spent fireplace ashes should be cool before removing and putting them into a metal container. The container should be stored away from your home or business.

Safety tips provided by National Fire Prevention Association

Avoiding Holiday Hazards

12/16/2013 (Permalink)

Pretty lights and decorations add to the feel of the holiday season, but if they are not used properly your holidays can quickly go from festive to frightening. Fortunately, by following a few simple safety tips, you can greatly reduce the fire risk in your home or business this holiday season.

Candle Safety
Candles are widely used throughout the holidays, and December is the peak month for home candle fires. The National Fire Protection Association’s (NFPA) statistics show, more than half of all candle fires start because the candles were too close to flammable objects. Consider using flameless candles instead of real candles. However, if you do use traditional candles, keep them at least 12 inches from anything flammable, and remember to extinguish them when leaving a room or going to bed. Use sturdy candleholders that are not likely to tip over and place candles on clear, uncluttered surfaces.



Christmas Tree Safety
The NFPA also reports, local fire departments respond to an average of 250 Christmas tree related fires each year, with the majority of these fires caused by electrical problems. If you have an artificial tree, be sure it is labeled, certified, or identified by the manufacturer as fire retardant. If you choose a live tree, pick a tree with fresh, green needles that do not fall off when touched. Make sure the tree is at least three feet away from any heat source, like fireplaces, radiators, candles, heat vents or lights. The tree should also be clear of all exits. Make sure the tree has plenty of water every day. After the holidays, properly dispose of your tree. Dried-out trees can be a fire hazard and should not be left in the home or garage, or placed outside the home.



Decorative Lights
When purchasing decorative lights make sure they are properly labeled and have been inspected by an independent testing laboratory. It is also important to ensure you have the correct type of lights; some lights are designed for only indoor or outdoor use, but not both. Carefully inspect light strands before placing them. Replace any string of lights with worn or broken cords or loose bulb connections. Connect no more than the number of light strings recommended by the manufacturer. Remember to turn off outside decorative lights and Christmas tree lights before leaving or going to bed. 

Protect Your Property This Winter

12/9/2013 (Permalink)

Cold weather can have a huge impact on your home or business if you are not properly prepared. Whether it is heavy rain, freezing temperatures, damaging winds, sleet or snow, all can cause serious property damage. While you can’t control the weather, you can take steps to be prepared, and help take the sting out of winter weather.

To help prevent costly damages due to weather, consider taking the following precautions before winter weather hits.

  •  Check your business property for downed tree limbs and branches. Weather, such as wind, heavy rain, ice and snow, can cause branches to fall, which could cause damage to the property and potentially cause personal injuries. 
  • Roofs, water pipes and gutters should all be inspected to ensure they are in proper order. Gutter downspouts should be directed away from your building. Clear gutters of debris that may have gathered during the fall. Leaves and other obstructions can lead to a damming effect, causing roof damage and interior water problems.
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential. 
  • Inspect all handrails, stairwells and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.
  • Protect water pipes from freezing by simply allowing water to drip when temperatures dip below freezing. If pipes are under a cabinet, leave the cabinet doors open allowing warm inside air to circulate around the pipes. If the building has outdoor faucets, consider shutting water off at the main valve in the basement or crawl space. Once the valve is off, open the outdoor faucet to ensure it drains, preventing any remaining water from freezing in the pipe.
  • Ask SERVPRO of Worcester Professionals about completing an Emergency READY Profile® (ERP) for your business. The ERP is a no cost assessment to your facility, and provides you with a plan to get back in business fast following a disaster.

The Behavior of Smoke

11/22/2013 (Permalink)

A fire loss can result in complex damages because of the unique behavior of smoke.  A trained professional should survey the loss site to determine the extent to which fire, smoke, heat and moisture impacted building materials and contents.

SERVPRO of Worcester knows smoke can penetrate various cavities within the structure, causing hidden damage and odor.  Our knowledge of building systems helps us investigate how far smoke damage may have spread.  Here are some facts that you may not know about smoke:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

There are two different types of smoke - wet and dry.  As a result, there are different types of soot residue after a fire.  Before restoration begins, a SERVPRO of Worcester professional will test the soot to determine which type of smoke damage occurred.  The cleaning procedures will then be based on the information identified during pretesting. 

10 Key Fire Safety Tips

11/12/2013 (Permalink)

According to the US Fire Loss Clock, in 2011, a fire department responded to a fire every 23 seconds.  Structural fires were reported every 65 seconds.  Tragically, fires claimed an average of nine lives per day.

Though some fire are unavoidable acts of nature or unpredictable accidents, many fires in the home and workplace are avoidable.  The following tips can help reduce the likelihood of a fire in your home or business.

1.     Watch your cooking. Stay in the kitchen if you are frying, grilling or broiling food.  Never allow young children around the stove or oven, especially if they are not closely attended.

2.     Give space heaters space. Keep space heaters at least three feet from anything that is flammable.

3.     Smoke outside. If you must smoke inside, have a sturdy, deep ashtray.  Never smoke in bed.

4.     Keep matches and lighters out of reach. Keep matches and lighters in high cabinets, preferably under a child lock.

5.     Inspect electrical cords. Replace cords that are cracked, damaged, have broken plugs or have loose connections.

6.     Be careful when using candles. Keep candles at least one foot from anything that can burn.  Blow them out before you leave the room or go to sleep.

7.     Have a fire escape plan. Make a fire escape plan and practice it at least twice a year.

8.     Install smoke alarms. Install alarms on every level of your home or office and inside bedrooms.  Interconnect them so they all sound at once.

9.     Test smoke alarms. Test alarms once a month.  Replace batteries once per year or as needed.

10.   Install sprinklers. Sprinklers can help maintain and sometimes even extinguish fires, giving your local fire department a better chance of saving your property.

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